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Journal of Public Policy and Management Review

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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ANALISIS PARTISIPASI MASYARAKAT DALAM PENGEMBANGAN DESA WISATA KANDRI KOTA SEMARANG Aulia Rizki Nabila; Tri Yuniningsih
Journal of Public Policy and Management Review Volume 5, Nomor 3, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Partisipasi masyarakat merupakan salah satu aspek penting dalam keberhasilan seuatu program pembangunan. Desa Wisata merupakan desa yang memiliki daya tarik dan berpotensi sebagai objek pariwisata yang dilihat dari aspek potensi alam maupun budaya masyarakatnya yang bertujuan untuk pengembangan suatu desa dan meningkatkan taraf sosial dan ekonomi masyarakat sekitar. Desa Wisata dibentuk sendiri oleh masyarakat desa tersebut, maka peran partisipasi masyarakat dalam pengembangan ini sangat besar. Tujuan dari penelitian ini adalah untuk mendeskripsikan dan menganalisis bagaimana bentuk dan tingkat partisipasi masyarakat Kelurahan Kandri dalam upaya pengembangan Desa Wisata Kandri, dan untuk mengidentifikasi apa saja faktor yang mempengaruhi partisipasi masyarakat dalam upaya pengembangan Desa Wisata Kandri. Penelitian ini menggunakan tipe deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data yang digunakan yaitu observasi, wawancara, studi dokumentasi dan studi pustaka. Hasil penelitian ini menunjukkan bahwa bentuk partisipasi masyarakat Kelurahan Kandri dalam pengembangan Desa Wisata kandri masih berbentuk partisipasi semu atau psudeo-participation, sedangkan tingkat partisipasi masyarakat Kandri dalam pengembangan Desa Wisata Kandri ini sudah berada pada tingkat tertinggi yaitu citizen power. Faktor yang mendorong yaitu pengetahuan terhadap program, jenis kelamin, kepercayaan masyarakat, dan faktor eksternal sedangkan faktor yang menghambat yaitu pekerjaan masyarakat, pendidikan, dan faktor eksternal. Disarankan untuk dapat memperbaiki partisipasi masyarakat sehingga berbentuk partisipasi otentik dengan mengajak seluruh ikut berpartisipasi langsung dengan menjadi anggota pokja agar manfaat dapat diteruma secara menyeluruh. Pada tingkat partisipasi masyarakat Kelurahan Kandri yang sudah berada di tingkat citizen power diharapkan pemerintah bisa lebih banyak memberi informasi, tidak hanya memberi pengumuman lewat ketua RT atau RW namun memberi undangan ke setiap rumah saat akan ada pertemuan atau kegiatan agar partisipasi masyarakat lebih tinggi. Pada faktor latar belakang pendidikan yang 2 dapat dilakukan adalah memberikan pengarahan dan memberikan pemahaman lebih dalam mengenai pengembangan Desa Wisata Kandri, pada faktor eksternal pemerintah harus lebih berinovasi dalam mengadakan pelatihan-pelatihan agar warga tidak bosan.

PERUBAHAN SISTEM ORGANISASI PERPAJAKAN DI DIREKTORAT JENDERAL PAJAK STUDI KASUS KANTOR PELAYANAN PAJAK PRATAMA SEMARANG GAYAMSARI Hadini, Anindita Ulfa; Lituhayu, Dyah; Lestari, Hesti
Journal of Public Policy and Management Review Volume 1, Nomor 1, tahun 2012
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Pajak merupakan salah satu sumber penerimaan dalam negeri yangmemberi kontribusi cukup besar. Kepengurusan pajak berada di bawahnaungan Kantor Direktorat Jenderal Pajak yang secara struktural berada dibawah Departemen Keuangan. Seperti kita ketahui bahwa beberapa saatyang lalu kinerja pegawai pajak menjadi sorotan banyak pihak, karenabanyaknya anggapan bahwa kinerja pegawai pajak banyak melakukanpenyelewengan.Hal ini diperkuat dengan banyaknya pandangan negatif daripengamat perpajakan, masyarakat umum dan Wajib Pajak terhadapburuknya kinerja pegawai Ditjen Pajak (intranet Ditjen Pajak, 2005). Halini ditegaskan pula dari hasil jajak pendapat Fokus Kompas yang dimuatpada harian Kompas tanggal 26 November 2005, berdasarkan pernyataanresponden sebanyak 55% yang menilai buruknya citra pegawai pajak,hanya 27,7% responden yang menilai positif terhadap citra pegawai pajakdalam menjalankan tugasnya (intranet Ditjen Pajak, 2006). Hasil jajakpendapat Kompas yang diselenggarakan pada 18-20 November 2009memperlihatkan, lebih dari separuh responden (66,8 persen) menyatakanbahwa citra aparat birokrasi pemerintah saat ini secara umum masih buruk.Dari data di atas tampak bahwa Direktorat Jenderal Pajak perlumerumuskan kebijakan dalam rangka memperbaiki citra mereka.KPP Pratama Semarang Gayamsari yang menjadi subjek dalampenelitian ini, sebelum tahun 2008 bergabung dengan KPP PratamaSemarang Timur dan KPP Pratama Demak. Namun, pada akhir tahun2007, seiring dengan berjalannya modernisasi perpajakan ketiganya pecahdan berdiri sendiri-sendiri. Perbedaan KPP yang sekarang sangat kontrasdibandingkan dengan KPP konvensional (lama) yang belum mendapatsentuhan modernisasi. Perbedaan itu, misalnya, tampilan gedung kantoryang dirancang dan didesain dengan konsep kantor modern (walaupunbelum semua KPP di Indonesia), front office yang standar di TempatPelayanan Terpadu (TPT) sebagai aplikasi â€œone stop serviceâ€ perpajakan,tersedianya alat-alat bantu di lobby atau di TPT, seperti help desk yangsiap melayani informasi dan konsultasi perpajakan yang bersifat umum,media informasi perpajakan dengan touch screen, dan lain sebagainya.Meskipun demikian, timbul pula gejala kurang optimalnya fungsipengadaan sarana ini. Hal ini terlihat dari jarang sekali Wajib Pajak yangmencari informasi perpajakan di media touch screen tersebut. Banyaknyaaktivitas pelayanan yang ada di Kantor Pelayanan Pajak (KPP) PratamaSemarang Gayamsari membuat banyak pelanggan harus menunggu,sementara fasilitas pelayanan tidak bertambah.

EVALUASI PENGELOLAANPARIWISATAPADA OBJEK WISATA MUSEUM LAWANG SEWUDI KOTA SEMARANG Adhinegara, Krisna Yudha; Rahman, Amni Zarkasyi
Journal of Public Policy and Management Review Volume 8, Nomer 3, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The aim of this research is to explain about tourism management evaluation at Lawang Sewu Museum by using Reinestoâ€™s Model and the factors that influence it. This research use descriptive qualitative research that focus on Policy Assessment of the Place of Branding on Lawang Sewu Tourism Objects in Semarang City, and locus in Semarang City. The informants used were the Semarang City Culture and Tourism Office, Travelers, and Community in the City of Semarang. This research used: primary data and secondary data, with data collection techniques: Interview, observation, documentation, and literature. Analysis Techniques that used is dominant analysis through: data reduction, testing data, and drawing verification conclusions. Overall, the place branding at Lawang Sewu Museum is quite good. The Supporting factors are: There are cleaners, and security officers, there are those related to training for tour guides in Semarang, the deft and innovative Lawang Sewu Museum tourism object manager.The Inhibiting factors are: the importance of human resources managing lawang sewu museum; less effective promotions, reduce sales outlets; maintenance of expensive Lawang Sewu tourist buildings, and poor parking. Suggestions were given: increased promotions, approved employees, periodic maintenance, routine training, and consistency and commitment from the manager of Lawang Sewu Museum and Semarang City government attractions.

Studi Kualitas Pelayanan Pengujian Kendaraan Bermotor Di Dinas Perhubungan Komunikasi dan Informatika Kota Semarang Afrizal Afrizal; Endang Larasati; Dyah Hariani
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Good serviceis a requirement of all the people, in the middle of the fact that the service given the current bureaucracy tends convoluted, expensive, unfriendly, etc. There for, the government should beable to answer the needs of the citizenfor the maximum service, various improvements need to be done. Department of Communicationand Informatics Semarang cityincluding one that runs the service unit for vehicle testing service, to thequality of vehicle testing services need to know in order to get an idea of how the service provided Department of Communicationand Information Semarang city. This study aims to determine the quality service of Department Transportation, Communication and Informatics Semarang city based on theory Zaithaml et al. which consists of five dimensions, namely Tangibles (direct evidence), Reliability (Reliability), Responsiveness (Responsiveness), Asurance (Guarantee), and Emphathy (Empathy). The study was conducted with qualitative descriptiv. Based on the research results, the quality of vehicle testing services performed Department of Transportation Communication and Informatics Semarang city is good, how ever there are two limiting factor, that is the destruction of sometesters vehicle, causing a lack of collateraland lack of decent test HR and HR age testers vehicle causing productivity less than the maximum. Thus the advice that can be given that immediate repair of the damaged equipment so that there is guarantee that the vehicle tested definitely worthand coordinate with the Ministry of Transportation and other relevantin stitutions regarding the short age of human resources vehicle testers. Expected future, Department of Communication and Information Semarang can provide better service.

EVALUASI PROGRAM PEMBINAAN ANAK TERLANTAR DI SASANA PELAYANAN SOSIAL ANAK “KASIH MESRA” DEMAK Erni Wigianti; Aufarul Marom
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Abandoned children in Central Java province in 2014 amounted to 66,565, but by 2015 the number has almost doubled to 120,181. Economic reasons and poverty should not be the reason for the placement of children in the institution. Policies that rely on an orphanage system have limited service coverage and are generally less likely to involve parents/families and communities. This study aims to determine the implementation, supporting factors and inhibition of abandoned children's development program in SPSA "Kasih Mesra" Demak and using qualitative descriptive approach with observation data collection techniques, interviews and documentation. Evaluation Model uses CIPP Evaluation Model (Context, Input, Process, Product), from Stufflebeam. Based on the discussion, that Context, beneficiary background is socio-economic condition with the main reason of economic factor and still lack of children assessment includes aspects of needs to family situations and alternative care. Input, the absence of professional social workers, facilities and infrastructure and the existing budget tends to be minimal. Process, children's participation in advising less involved, lack of monitoring and discussion of child development. Product, the number of beneficiaries is sufficient and right on target. Service quality is good and service goal has been reached but not maximal yet. Supporting factors: Support Dinsos Central Java Province and community assistance, Cooperation with parties/external agencies. Inhibiting factors: No professional social worker, limited facilities and infrastructure and beneficiary attitudes in the implementation of coaching activities. Recommendations: Emphasis on child assessment includes aspects of needs of family situations and alternative care. The addition of the implementation of social mental guidance. Recording and evaluation of child development every month. Data collection and submission of list of facilities and infrastructure and the need for human resources continuously and periodically to Dinsos Central Java Province. And the existence of internal training for mentors to increase the competence of social welfare of children.

PENGELOLAAN KAWASAN KOTA LAMA SEMARANG SEBAGAI SALAH SATU KAWASAN PARIWISATA DI KOTA SEMARANG Grahadwiswara, Agastya; Hidayat, Zaenal; Nurcahyanto, Herbasuki
Journal of Public Policy and Management Review Volume 3, Nomor 4, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Various issues such as the absence of government regulation of the regulatory regions of the old city area management, management of the old city area of Semarang and the lack of attention to cultural heritage buildings into the background of this research. This study aims to analyze and describe the management of the old city area of Semarang as one of the tourist area and know the factors that hinder the management. This study used a qualitative research method is descriptive. The results showed that the management of the old city area of Semarang has not demonstrated effective management. Rules are used refers to the Regional Regulation No. 8 of 2003 on Space and Environmental Building (RTBL). Unfortunately, the management function can not be used in the management of the old city area. Management Old Town area of Semarang is inhibited by a variety of factors such as the relevant authorities BPK2L area management, budget and community participation.Based on these conclusions, the researchers recommend to BPK2L as the manager of the old city area. Management needs to be fortified by local regulation that binds to all sectors and seriously support the government to develop and manage the Old Town area of Semarang as one area of tourism in the city of Semarang.

PENGARUH KEMAMPUAN DAN MOTIVASI TERHADAP KINERJA PEGAWAI PADA BADAN PERENCANAAN PEMBANGUNAN DAERAH (BAPPEDA) KOTA SEMARANG Dita Aprilia Majid; Susi Sulandari
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The paradigm of the regional development plan has begun in 2011. As the implementation of UU No. No. 22/1999 and UU No. 25/1999, regional development plan is giving to regional government. The regional development plan institution (BAPPEDA) in Semarang City is the institution that work for manage the development plan. Based on Semarang City rule number 13, year 2008, BAPPEDA has duty for implement the regional policy formulation and implementation especially for regional development plan. The purpose of this research is to identity and analyzes performance, skills, and motivation of BAPPEDA Semarang employees. This research is using explanatory quantitative design with the respondent from BAPPEDA employees. The process begin with determine the number of sample from the total BAPPEDA employees. It’s using questionnaire so the answer can be gotten from every variable. The research result of the effects of the ability and motivation to employee performance BAPPEDA Semarang with Kendal Tau formula has correlation between the ability and motivation of the employee's performance. Based on the results of correlation Kendal Tau, significance relationship exists between the ability and motivation of the employee's performance. The need for improvements to improve employee performance.

ANALISIS INOVASI PELAYANAN PERIZINAN JEMPUT BOLA DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN SEMARANG Ida Wantri Hastuti; Susi Sulandari
Journal of Public Policy and Management Review Volume 7, Nomer 4, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Analysis of innovation of licensing service of ball picking at the One Stop Service and One Stop Service (DPMPTSP) of Semarang Regency on the back of poor service this is because the distance between subdistrict and location of Dinas are classified so that the service given by the society is hampered. Innovation pick up the ball is the solution of the problem is done by DPMPTSP Semarang regency. The purpose of this research is to explain the process of innovation to pick up the ball as well as to know the driving factors and the inhibiting factors of the innovation pick up the ball. The method used in this study is descriptive qualitative that is expected to provide a clear picture of the innovation process as well as driving factors and inhibiting factors. The result of this research is innovation process of ball pick consist of knowledge stage, persuation stage, decision stage, implementation stage, confirmation stage. Driving factors of balloon innovation are political impetus, economic pressure and increased efficiency, pressure to improve service quality. While the inhibiting factors consist of reluctance to close down failed programs, existing technology, hampered culture and organizational structuring, no rewards or incentives, inability to face risks and change, short-term budgets and planning, risk aversion culture. The recommendation of this research is the use of technology in balloon innovation, employee training DPMPTSP in the use of technology, the addition of facilities and infrastructure as well as innovation activities more regular pickup ball done in order to achieve fast, efficient and effective service.

Analisis Kualitas Pelayanan di Puskesmas Kecamatan Kaliangkrik Kabupaten Magelang Harda Sukma Alam; Endang Larasati; Herbasuki Nurcahyanto
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Quality of public services is the extent to which a public facility in providing services to the public. The government is required to provide quality public services. Services can be said to be good if the performance is given in accordance with the expectations required by the user community services . By using the five dimensions of service quality that is Tangible, Realibility, Responsiveness, Assurance, and Emphaty it will be able to analyze the quality of services provided by Puskemas Kecamatan Kaliangkrik Kabupaten Magelang. In this research, using a method of analysis of Importance Performance Analysis to analyze the level of satisfaction of the public by comparing the performance provided by the Puskesmas with the needs of service users.

PENGARUH PERSEPSI DAN MOTIVASI TERHADAP PARTISIPASI MASYARAKAT DESA HUTAN DALAM PENGELOLAAN HUTAN BERSAMA MASYARAKAT (PHBM) DI KAWASAN BKPH GUWO (Studi Penelitian di LMDH Wonosari, Sumber Agung, Wono Makmur dan Tunas Rimba) Nita Andelia Mandasari; Maesaroh Maesaroh
Journal of Public Policy and Management Review Volume 5, Nomer 4, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Konsep pengelolaan hutan yang melibatkan masyarakat sekitar hutan salah satunya adalah PHBM (Pengelolaan Hutan Bersama Masyarakat). Partisipasi masyarakat desa hutan sangat penting dalam berjalannya program PHBM, hal ini merupakan bentuk penghargaan dan pengakuan terhadap eksistensi individu dan masyarakat sebagai pemegang kekuasaan atas pembangunan, khususnya di bidang pengelolaan hutan. Penelitian ini bertujuan untuk mengetahui pengaruh persepsi dan motivasi terhadap partisipasi masyarakat desa hutan dalam program PHBM di LMDH Wonosari, Sumber Agung, Wono Makmur dan Tunas Rimba BKPH Guwo. Penelitian ini menggunakan tipe penelitian korelasi dengan pendekatan kuantitatif. Populasi yang digunakan yaitu seluruh masyarakat desa hutan yang tergabung dalam LMDH Wonosari, Sumber Agung, Wono Makmur dan Tunas Rimba di BKPH Guwo yang berjumlah 74 orang petani. Sampel yang digunakan adalah 43 orang petani. Teknik pengumpulan data yang dipilih untuk penelitian ini adalah dengan menggunakan metode observasi, wawancara, kuesioner dan studi pustaka. Proses analisis data yang akan dilakukan antara lain adalah uji validitas dan realibitas, analisis regresi linier berganda, analisis korelasi, serta koefisien determinasi. 2 Hasil penelitian menunjukan bahwa korelasi antara persepsi dan motivasi terhadap partisipasi masyarakat sebesar 0,667 yang menunjukkan bahwa ada hubungan yang kuat antara persepsi dan motivasi masyarakat terhadap partisipasi masyarakat dalam mengikuti PHBM. Pengaruh persepsi dan motivasi masyarakat terhadap partisipasi masyarakat sebesar 44,4%. Sedangkan sisanya sebesar 65,6% partisipasi masyarakat dijelaskan oleh faktor-faktor lainnya. Perlu meningkatkan peran Forum Komunikasi sebagai sarana partisipasi seluruh pihak yang berkepentingan dalam PHBM.

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