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Journal of Public Policy and Management Review

jppmr
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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

Arts Humanities

Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Articles 1,729 Documents

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EVALUASI KEBERHASILAN PROGRAM PENYEDIAAN AIR MINUM DAN SANITASI BERBASIS MASYARAKAT (PAMSIMAS) DI KABUPATEN TEGAL (Kajian Peraturan Bupati No. 50 Tahun 2010 Tentang Petunjuk Pelaksanaan Bantuan Program Penyediaan Air Minum dan Sanitasi Berbasis Masyarakat Ilham Tegar Faza; Sri Suwitri
Journal of Public Policy and Management Review Volume 6, Nomer 1, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Success Evaluation Program for Water Supply and Sanitation is a community based program to meet the needs of local communities in need of clean water and sanitation are maintained and made independently from both government and the public and private sectors. The purpose of this study to analyze the PAMSIMAS program evaluation in the implementation and improvement effort against obstacles PAMSIMAS program through performance indicator targets of the program. This program evaluation factors concerning the implementing organizations, programs, and beneficiaries while efforts to improve the program's success factors regarding the organization's decision-making process, the requirements of the task and authority, the competence of the executive staff, the expression of the demands. The results of the study Evaluation of Success Program for Water Supply and Sanitation Community Based in Tegal regency, there are still constraints on some aspects like implementing organizations with the beneficiaries, should their relationships and communications between managers of both government and society to better public awareness for clean water still less.

Analisis Kualitas Pelayanan Pembuatan Surat Izin Mengemudi di Satuan lalu lintas Kota Semarang Katon Alif Utama
Journal of Public Policy and Management Review Volume 1, Nomor 2, Tahun 2012
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i2.1311

Sebagai instansi yang mengurusi kebutuhan masyarakat dalam hal pembuatan surat izin mengemudi, Satlantas Kota Semarang merupakan instansi yang sangat penting peranannya, untuk itu diperlukan pelayanan yang berkualitas kepada masyarakat. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana kualitas pelayanan yang diberikan oleh Satlantas Kota Semarang kepada masyarakat. Penelitian ini menggunakan metode kualitatif yang bersifat deskriptif. Populasi yang ada dalam penelitian ini adalah 6 orang dimana 3 orang adalah Pegawai Satlantas Kota Semarang dan 3 adalah masyarakat yang membuat SIM, dengan teknik pengambilan sampel yang digunakan adalah teknik Insidential Sampling.Berdasarkan hasil penelitian di Satlantas Kota Semarang, mengukur kualitas pelayanan dengan menggunakan teori kualitas pelayanan oleh Zaithaml, Parasuraman & Berry. Dari 10 dimensi pelayanan dapat diketahui bahwa responsiveness, competence, acces, courtessy, communication, understanding the customer, appearance presentation yang ada di Satlantas Kota Semarang sudah baik. Terdapat 2 dimensi yang masih buruk yaitu pada dimensi reliability dan credibility.Kualitas pelayanan yang diberikan oleh Satlantas Kota Semarang dapat dikatakan cukup baik, ini dapat dilihat dari 10 dimensi kualitas pelayanan terdapat 8 dimensi kualitas pelayanan yang sudah baik dan ada 2 yang masih kurang baik yaitu pada dimensi kualitas pelayanan reliability, dan credibility.

MANAJEMEN PERPARKIR DI UNIVERSITAS DIPONEGORO Surung Oliper Ambarita; Tri Yuniningsih.
Journal of Public Policy and Management Review Volume 8 Nomer 4 Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Keamanan parkir di kampus Universitas Diponegoro masih mengkawatirkan kejadian seperti ini bisa terjadi karena sistem pengelolaan parkir diatur oleh fakultas masing-masing. Desain penelitian yang digunakan adalah kualitatif dengan menggunakan tipe penelitian deskriptif analitis. Manajemen dalam penelitian ini dilihat menggunakan model manajemen milik George R. Terry yaitu Planning, Organizing, Actuating, dan Controlling. Hasil penelitian menunjukan manajemen perparkiran di Universitas Diponegoro masih kurang baik dari segi perencanaan, organisasi, pelaksanaan serta pengawasannya. Hal tersebut tergantung dengan siapa pengelolanya karena jika pengelola mampu mengarahkan karyawannya maka manajemen perparkiran di Universitas Diponegoro akan cukup baik. Faktor penghambat pengelolaan parkir di Universitas Diponegoro antara lain tidak ada paying hukum yang jelas. Kurangnya sumber daya manusia di tempat parkir yang dikelola FPIK Universitas Diponegoro. Kurangnya partisipasi dari pengguna parkir karena terkadang masih ada yang meninggalkan barang di kendaraannya, kurangnya biaya dalam merealisasikan rencana penyelenggaraan parkir bagi FPIK karena kurangnya biaya menyebabkan pengelola sulit untu membeli rambu-rambu bagi pengguna parkir. Pihak-pihak yang terlibat dalam pengelolaan perparkiran di Universitas Diponegoro Semarang adalah PT. Sentury Park Indonesia, Himpunan Mahasiswa Jurusan (HMJ), PT. Etos Nasional, petugas parkir, dan pihak Universitas Diponegoro Semarang

ANALISIS KUALITAS PELAYANAN DI BALAI KESEHATAN INDERA MASYARAKAT (BKIM SEMARANG) Diar, Ailsa Rachma; Nurcahyanto, Herbasuki; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The quality of public health services is an activity which is provided by public service providers to fill the needs and expectations of the community health. Balai Kesehatan Indera Masyarakat (BKIM) Semarang is a public organization that operates in the field of health care specialists. The aim of the research are to assess the quality of health services in BKIM Semarang and to identify the dimensions that hamper the quality of health services in BKIM Semarang. the dimensions that used to measure the serviceâ€™s quality provided by BKIM Semarang consist of tangible, reliability, responsiveness, assurance and emphaty. The result of this research showed that the quality of health services organized by BKIM Semarang can be said less good because there are many deficient in service process. This was evidenced by the facilities such as parking area and information board are still inadequate, long service time, undicipline employees, and disclosure of publicâ€™s information remains low. The dimensions that need to be improved in order to increase service quality are tangible, reliabilty and empathy because there still have some lacks. The efforts to improve service quality can be done by adding the quantity of facilities and infrastructure, managing the parking area, recruting healthâ€™s experts, employees development, giving a punishment to improve dicipline, setting a Citizenâ€™s Charter and increasing coordination with Dinas Kesehatan Provinsi Jawa Tengah.

ANALISIS KINERJA PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA TENGAH (STUDI PENGAMATAN PADA SUB BAGIAN UMUM DAN KEPEGAWAIAN) Hasbi Hafis; Mochammad Mustam; Rihandoyo Rihandoyo
Journal of Public Policy and Management Review Volume 6, Nomer 4, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The purpose of this research is to know the correlation between employee ability, employee motivation, leadership, organizational climate, work relationship and initiative with employee performance in Education Office of Central Java Province (Observation Study at Sub Division General and Personnel). The population of 64 employees with samples taken as many as 39 employees. Hypothesis test using correlation pearson product moment to find out the correlation between each independent variable with dependent variable, and coefficient of determination analysis to measure how far the model ability in explain variation of independent variable. The findings of the results show that the hypothesis that there is a positive correlation between the ability of employees, employee motivation, leadership, organizational climate, employment relations and initiatives with the performance of employees of the Central Java Provincial Education Office (Observation Studies on Sub Division General and Personnel), can be received significantly the correlation coefficient value of each relationship is the correlation between the ability of employees with employee performance is 0.415, the correlation between employee motivation and employee performance is 0.313, the correlation between leadership with employee performance is 0.581, the correlation between organizational climate with employee performance is 0.577, correlation between employment relationship with employee performance is 0.210 and the correlation between initiative with employee performance is 0.561. For the coefficient of determination (R2) is shown in Kendall's W coefficient of 0.579.

1 PENGAWASAN PENATAAN PEDAGANG KAKI LIMA DI SIMPANG LIMA SEMARANG Adimas Bagus Pamungkas; Ari Subowo; Titik Djumiarti
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The existence of street vendors are often cause a dilemma in every region, on one hand can increase local income. But, on the other hand can reduce the beauty of the city and causing jams. In Indonesia, especially Semarang, Government has made a Regional Regulation Number 11 years 2000 about Setting and Development of Street Vendors to resolve the existing problems of street vendors in Semarang. On the implementation, the government's control to the street vendors who have been set is very lack.The purpose of research is to describe the process of Controlling Structuring The Street Vendors that exists around Simpang Lima Semarang. The theory that used in this research is controlling process using variable of standard setting, monitoring, evaluation, and corrective action. This research use descriptive qualitative methods, and the informant is from Markets Departement and streetvendors around Simpang Lima Semarang.Overall results of this research is, controlling structuring of street vendors in Simpang Lima Semarang is still ineffective. The main problem that cause the lack of effective controlling is insufficient availability of human resources. Minimal amount of human resources will affect to the intensity of controlling.

EVALUASI KEBIJAKAN PENGOPERASIAN BRT OLEH PEMERINTAH KOTA SEMARANG GUNA MENGATASI KEPADATAN LALU LINTAS (dalm upaya menuju “SemarangSetara”) Katata Jullyan Angga Nugraha; Margareta Suryaningsih; Fathurrochman Fathurrochman
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

From the explanation of the Semarang City Government viewed the outflow of commuters entering the city is big enough, those who come in on the job and returned home after finishing their work, plus the Semarang city population which has now reached 1.5 million, will certainly lead to the density of traffic flow at the some point in city. Through these phenomena, Semarang city government issued a BRT operation policy that is intended to overcome these problems, the policy also aims as appropriate which of these explanations is an effort in the reduction of traffic congestion. BRT Operation Policy BRT has been running since Okober 2010. The evaluation is needed by this program to see monitoring the BRT operation program by using the policies evaluation criterias by Peter Rossi. They are Operating Program that includes design program and implementation program also Population Target. The obstacle course is seen from the planning, implementation, and monitoring. Data collection techniques used is through observation , interviews , documentation and literature study with the informant staff at the Department of Transportation , Communication , and Information Semarang The results showed that the Operations BRT performance in realizing Semarang Setara was good, it's just still some obstacles such as human resources, limited budgetary funds until the minimal community participation. There are some suggestions to overcome these obstacles that can be done such as opening a new corridor, skill training to improve the quality of human resource, increasing the number of human resources for maximum public services, proposed adding the amount of the budget in accordance with the needs required in Semarang city budget and make efforts to disseminate to the public until they realize that traffic congestion is a complex problem and affects many other sectors.

INOVASI LAPOR HENDI (LAYANAN ASPIRASI DAN PENGADUAN ONLINE RAKYAT) DI KOTA SEMARANG Maulida Adypurnawati; Dyah Hariani
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Innovation of public service must be performed by government, so that the public services provided can be more effective and efficient. Online People's Aspiration and Complaint Service or LAPOR Hendi is an innovation of public service at the initiative of the Mayor of Semarang. LAPOR Hendi is a means of aspiration and complaints in order to increase public participation in controlling the development and implementation of public services for information and evaluation of Semarang City Government performance. This study uses a qualitative method with a descriptive approach. This research uses atributes of innovation theory from Rogers, driving factor of innovation theory from Rogers, and obstacle theory of innovation theory from Suwarno. The results of this study indicate that LAPOR Hendi innovations have 1) relative advantages, 2) compability, 3) triability and 4) observability, but still have complexity. In its implementation, LAPOR Hendi innovation has a motivating factors, that is the desire to change oneself’s, freedom to expression, broad-minded and creative counselors, the availability of facilities and infrastructure, and a harmonious environment. However, the innovation of LAPOR Hendi has inhibiting factors in its implementation, i.e. dependence on certain figures, lack of appreciation, inability to face risks, and administrative pressure. The writer suggests to maintain collaborative and cooperative relationships with interested parties, to improve the ability of employees in the field of information and technology, giving awards to employees, and giving socialization of information regarding the requirements for filing complaints.

IMPLEMENTASI KEBIJAKAN KAWASAN TANPA ROKOK DI STASIUN TAWANG KOTA SEMARANG Prasetya, Hendry Eka; Marom, Aufarul; Subowo, Ari
Journal of Public Policy and Management Review Volume 3, Nomor 4, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Air has a very important function, the required control efforts on the sources of air pollutants is cigarette one. Follow-up of the impact of smoking on human health and the environment, so Semarang goverment made the Semarang Mayor Regulation No. 12 Year 2009 about the No Smoking Area and the Limited Smoking Area in Semarang city. Â This research in order to described how to apply the no smoking area program in Tawang station, Semarang city and the factors that hampered the no smoking area policy in the public facilities especially in the Tawang Station. This research used the phenomenon approacment, it is trying for understand event and interaction on the specific situation. This approach required the assumptions that different with the way which is used for doing approach about the human attitude that purpose finding Â fact and cause. There are locus and fokus of this research is Tawang station as the sequential area that apply the no smoking area. Â The results showed that the implementation of the policy of No Smoking Area has been successful but still less than optimal due to the constraints in terms of communication, responsiveness and coordination among agencies, the lack of influence of the government, the provision of facilities and infrastructure, lack of policy ineffectiveness transformation that occurred, the amount of influence the company's continue to promote the product, there isnâ€™t the policy strategy, and low support of legalization for the policy violation. Â Suggestions submitted from this research is the government should improve the communication, responsiveness and coordination among agencies, the need for evaluation of operational policies by forming a special team, affirmed sanctions against violations of the policy, the need for community empowerment.

EVALUASI KEBIJAKAN RETRIBUSI TEMPAT REKREASI DI KABUPATEN KUDUS Galuh Putri Cahyani; Aufarul Marom
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

As the development of era, levies cost of recreation area continues to grow, it also necessary need improvement and development of recreation area. Levies are set to be in accordance with the conditions and needs of the community, in the levies set in Regulation Kudus District Number 13 In 2015 about Retribution Recreation and Sport (Peraturan Daerah Kabupaten Kudus Nomor 13 Tahun 2015 tentang Retribusi Tempat Rekreasi dan Olahraga). That levies are used for improvement of recreation area’s services to community also support the improvement of locally-generated revenue. This study aims to determine policies of recreation area levy in improving service facilities of recreation area in Kudus district also to determine inhibiting and supporting factors from policies of recreation area levy in Kudus district. This research is a descriptive study using a qualitative approach with interviews of informants. Based on the research that has been done stated there are still some things that hinder in recreation area levies, that caused by a lack of personnel or it’s human resource, beside that financial problems causing difficulties to perform maintenance and make development innovations. This study resulted in feedback to the government in achieving success to perform maintenance for current facility, increasing the number of personnel or skilled human resources not only the labor resource to improve its quantity and quality also the most important part is the coordination between the relevant government.

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