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Yustina Tritularsih
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INDONESIA
Jurnal Rekayasa Sistem Industri
Core Subject : Engineering,
Data and Analytics Decision Analysis E-Business and E-Commerce Engineering Economy and Cost Analysis Human Factors Information Systems Intelligent Systems Manufacturing Systems Operations Research Production Planning and Control Project Management Quality Control and Management Reliability and Maintenance Engineering Safety and Risk Management Service Innovation and Management Supply Chain Management Systems Modeling and Simulation Technology and Knowledge Management
Articles 360 Documents
Penentuan Jumlah Sumber Daya Manusia (SDM) di Bank XYZ dengan Menggunakan Pemodelan Simulasi Kusferyano, Bonfilio Elyan; The, Jin Ai; Purnama, Ign. Luddy Indra
Jurnal Rekayasa Sistem Industri Vol. 13 No. 1 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i1.7183.155-164

Abstract

In 2020 Covid-19 Pandemic strikes the whole country. It forces Organization to change their work habits from Work from Office (WFO) to Work from Home (WFH). It is also triggered by Indonesia Government policy to keep Social Distancing and start Work from Home (WFH). Bank XYZ response by change their working policy to allow employee Work from Office and Work from Home (Hybrid). Then each employee has a different work schedule every week based on their position and Line Manager discretion. Change of amount employee who work from office affects its performance obviously, especially operational function in this case HR Data Management Function. Bank XYZ has not make a further assessment, planning or working simulation about the optimal number of WFO employees yet. By direct observation, processing time data measurement, and memo arrival time data measurement, we make a model simulation based on Arena Software to find most suggested number of WFO employee. The simulation result shows that 7 employees is the best employee number consisting of 1 Team Lead, 1 Analyst, 1 Analyst Assistant, 2 Administrator and 2 Archive Personnel. This number is less than existing employee number before, 14 employees.
Strategi Proaktif Manufaktur untuk Mengelola Ketercapaian Rencana Produksi Multiproduk Widiatmaka, Nawang; Cahyo, Winda Nur
Jurnal Rekayasa Sistem Industri Vol. 13 No. 1 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i1.7188.11-20

Abstract

The case study focuses on a multi-product company in Indonesia that aims to develop a proactive manufacturing strategy to tackle production disruptions caused by process uncertainty. Data from 30 periods are analyzed to evaluate the company's weekly production plan performance, revealing consistent quantity fulfillment but significant discrepancies in the types of products produced compared to the plan. Process uncertainty, especially regarding quality, leads to disruptions such as uneven and inadequate material supplies. Statistical Process Control (SPC) tools, like Pareto analysis, are used to identify priority quality issues, forming the basis for Fault Tree Analysis (FTA) to trace root causes and determine intervention points. Each machine's limited set of valves and pipes poses challenges for thorough cleaning during downtime and quality management outside working hours. Introducing backup valves and pipes per machine can mitigate these issues and improve production efficiency. Companies can implement procurement strategies for pipes and valves to prevent dirty prints in the primary process, ensuring smooth material supply and minimizing disruptions. Although actual production plan achievement hasn't reached 100%, this strategy has the potential to increase product sales by 3.31% by reducing the rejection ratio of dirty prints. Ultimately, proactive procurement of spare pipes and valves is expected to increase production efficiency by 4%, indicating enhanced production schedule stability.
Perilaku Aktor dalam Merespon Inisiatif Hijau pada Industri Makanan dan Minuman: Sebuah Scoping Review Kus Ariningsih, Paulina
Jurnal Rekayasa Sistem Industri Vol. 13 No. 1 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i1.7230.21-36

Abstract

Understanding the actors' behavior is an essential step to recognizing the standpoint of each actor to generate a strategy that facilitates collaboration and healthy coopetition in creating a green and sustainable impact. By defining a suitable strategy, the optimization of collaboration and coopetition in a sustainable food and beverage supply chain can be performed through game theory optimization. Therefore, this study aims to understand the description of the actors' behaviors corresponding to sustainable incentives in the food and beverage industry in existing game-theory optimization literature. This study was carried out by conducting a literature scoping of two significant databases: Scopus and Web of Science. 1816 articles were identified in the initial selection, and 25 were deeply evaluated and mapped. The literature scoping review shows that the supply chain's performance and interaction are related to the actors' actions, which have an independent interest, though they share a common desire to maximize its benefits. The main financial incentives are found in the game theory literature. However, the other incentives are not yet explored thoroughly. In the near future, it is suggested to conduct research on formulation of ethical and social incentives in order to be utilized in game theory optimization.
Evaluasi Life Cycle Cost Produksi Campuran Aspal Modifikasi Skala Laboratorium Daniel, Christian Gerald; Firdaus, Fadhil M.; Imanuella , Mazmuria Irene
Jurnal Rekayasa Sistem Industri Vol. 13 No. 1 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i1.7259.37-46

Abstract

This paper compares the life cycle costs (LCC) of various asphalt mixture technologies added with polymeric substances that modify either the binder or the whole mix and evaluates the hotspot of each mix type with the scope of cradle-to-gate from the raw materials purchase to the production of 7 kg samples. The polymer-modified binder yields the largest total cost of IDR 12,197, followed by the polymer-modified warm and hot asphalt mixture with a difference of up to 3% and 14.5%, and the standard hot mix gives the lowest result (IDR 9,344) of 23.4% smaller than the largest. Raw material price holds the major contribution with approximately 82.7%, while electricity consumption accounts for 30%. Oven heating contributes the most to the calculated impact from the lab production by 40 to 60%, followed by the mixing activity by a 10 – 30% difference. Conclusively, the LCC of bituminous mixture production is heavily influenced by raw materials price and electricity consumption, and the standard hot mix asphalt generates the lowest total cost, despite having a higher cost than the warm mix in the production stage.
Pengaruh Aksesibilitas, Konektivitas, Kualitas Pelayanan, dan Kepuasan Penumpang terhadap Loyalitas Penumpang Mass Rapid Transit (MRT) Jakarta: The Influence of Accessibility, Connectivity, Service Quality, and Customer Satisfaction Towards Passenger Loyalty on Jakarta Mass Rapid Transit (MRT) Christiani, Agustina; Kayrra, Aqila
Jurnal Rekayasa Sistem Industri Vol. 13 No. 2 (2024): Vol. 13 No. 2 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i2.6501.17-28

Abstract

Traffic congestion is one of the main problems faced by people in Jakarta.  In fact, the government has already provided various public transportation services to overcome the traffic congestion.  However, it seems that people, especially in Jakarta, prefer to travel using their private vehicles.  The accumulation of private vehicles is one factor contributing to the traffic congestion in Jakarta, which is difficult to overcome.  Therefore, it is necessary to examine what factors can influence passenger’s loyalty to using public transportation, in this case, the MRT Jakarta.  In this research, the direct and indirect effects of accessibility, connectivity, and service quality factors will be tested on passenger loyalty through the passenger satisfaction factors. The sampling method used in this research is purposive sampling with the inverse square root method to determine the minimum sample. The data will be processed by using Partial Least Squares Structural Equation Modeling (PLS-SEM) method with the help of SmartPLS software. As a result, it was found that the factors that directly influence passenger satisfaction are accessibility, connectivity, and quality of service.  The factors that directly affect passenger loyalty are connectivity and passenger satisfaction.  Lastly, the two factors that indirectly affect passenger loyalty through satisfaction are accessibility and service quality. From the results of this study, it is suggested that the MRT Jakarta management can improve MRT connectivity by shortening the waiting time between station stops, providing clarity regarding information for the next stop, clarity of information for passengers to make transfers with other modes of transportation, and convenience in transferring using other modes of transportation. With improved connectivity, accessibility, and quality of MRT services, passenger loyalty is hoped to increase.
Usulan Perencanaan Persediaan Produk FMCG Menggunakan Metode Algoritma Apriori dan Jaringan Syaraf Tiruan (JST) pada PT Borwita Indah: Proposed FMCG Product Inventory Planning Using the Apriori Algorithm Method and Artificial Neural Network (ANN) at PT Borwita Indah Putra, Bayu Triadi; Hunusalela, Zeny Fatimah; Satya, Ririn Regiana Dwi
Jurnal Rekayasa Sistem Industri Vol. 13 No. 2 (2024): Vol. 13 No. 2 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i2.7015.29-44

Abstract

The problem faced by PT Borwita Indah is the occurrence of overstock and understock on FMCG products. This study aims to determine the inventory planning of FMCG products with related factors, namely sales results, stock of finished goods, and to be able to predict accurately so that there is no buildup of products in the warehouse. This research using the apriori algorithm for data collection with associative rules which is carried out through support and confidence calculation mechanisms and artificial neural networks for forecasting methods which have a fairly low data error rate and are good enough in the generalization process so that this model is able to predict timeseries data for several time periods for future. Itemset data pattern obtained resulted in a level of confidence in Head&Shoulders with Pantene 90.9%, and a level of confidence in Pantene with Head&Shoulders 90.9%. Meanwhile, the level of confidence for Vicks with Head&Shoulders reaches 100%. Forecasting results for the next 12 periods for each Pantene, Head&Shoulders, and Vicks product have a fluctuating forecasting trend so that safety stock can be taken into account. The amount of safety stock that must be in the company is 504 pcs of Pantene per day, 49 pcs of Head&Shoulders per day, 35 pcs of Vicks. It is hoped that with this research the company can carry out optimal product inventory control.
Analisa Beban Kerja Mental Operator Dengan Metode NASA TLX Di PT XYZ Sulistiyo, Wawan; Vitasari, Prima
Jurnal Rekayasa Sistem Industri Vol. 13 No. 2 (2024): Vol. 13 No. 2 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i2.7087.45-52

Abstract

PT XYZ is a fermentation industry that uses Human Machine Interfaces (HMI) in the production process. With high mental workload of operators, it can disrupt company productivity. In 2021, the achievement of the percentage of production failure targets at PT XYZ has not reached the set target. The purpose of this study is to measure and make improvements to the mental workload at PT XYZ. The research method is to measure mental workload using the NASA TLX questionnaire, conduct data analysis using descriptive statistics, and conduct a paired t-test to compare the results of mental workload before and after improvement.. From the research results, the mental workload score was 72.64 in the high category. Of the six NASA TLX dimensions, operators experienced time demands of 24.1%, effort 23.1%, mental demands 22.3%, performance 20.2%, physical demands 9.3% and frustration 1.0%. The improvement results can reduce the high mental workload of operator from 82 to 74 with a significant level of 0.004, and increase the low mental workload of operators from 53 to 66 with a significant level of 0.129.
Penggabungan Model Servqual dan Kano untuk Mengukur Kepuasan Pelanggan terhadap Layanan Swab dan PCR Irawati, Desrina Yusi; Junita, Elisabet
Jurnal Rekayasa Sistem Industri Vol. 13 No. 2 (2024): Vol. 13 No. 2 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i2.7119.53-64

Abstract

Swabs and PCR are ways to track patients infected with COVID-19. One private swab and PCR service provider in Surabaya offers swab and PCR tests with fast results and is open 24 hours a day. This research aims to determine service quality performance, identify the causes of consumer dissatisfaction, and identify service attributes that must be maintained and improved for Swab and PCR services in Surabaya. This research uses an integration of the Servqual and Kano methods. The integration of Servqual and Kano determines the service attributes to be improved. Data was obtained from a questionnaire using the five-dimensional Servqual approach, then calculated to get a gap value and categorized using the Blauth formula. The Servqual gap and the Blauth formula's category values are combined to make action decisions. The results state that swab and PCR service providers still need to improve all factors used in this research. Three attributes fall into the weak and indifferent category, so the decision that needs to be made is to ignore them because they do not affect consumer satisfaction and are not a priority for improvement. The other twenty-one attributes fall into the weak and one-dimensional category, meaning companies must improve these attributes to satisfy consumers. Companies need to make improvements to ensure better service, including increasing the number of medical officers to reduce fatigue and queues and providing training on medical procedures and communication skills for medical officers.  
Efisiensi Sistem Pelaporan Pajak sebagai Variabel Moderasi untuk Digitalisasi Kepatuhan Pajak Indrawan, Rizki
Jurnal Rekayasa Sistem Industri Vol. 13 No. 2 (2024): Vol. 13 No. 2 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i2.7181.65-74

Abstract

The goal of this research is to examine the impact of tax digitalization, such as e-filling, and e-billing, on the efficiency of individual taxpayer reporting and tax compliance in the 4.0 era. The presence of tax digitalization as a type of tax administration modernization makes it easier for the general public, particularly taxpayers, to carry out their obligation. This study is a quantitative research. This study's variables include one dependent variable, two independent variables and one variabel moderating. The dependent variable is the tax compliance, while the independent variables are the use e-filling, and e-billing and the moderating variables is efficiency of taxpayer reporting. The population in this study is Individual taxpayers in Kuningan Regency, West Java. The samples in this research are 50 respondents that take the questionnaire with Likert scale as the measurement. This study used incidental sampling, with the research instrument being an online questionnaire distributed via social media. The data analysis method in this study uses Moderated Regression Analysis (MRA). According to the findings of this study efficiency tax system has not been proven to moderate the relationship between e-filling and e-billing with the tax compliance.
Pengaruh Employee Engagement Terhadap Kinerja Karyawan Dengan Moderasi Karakteristik Generasi Karyawan Pada Instansi Swasta Amrina, Elita; Foci, Nia Arfina; Hasan, Alizar
Jurnal Rekayasa Sistem Industri Vol. 13 No. 2 (2024): Vol. 13 No. 2 (2024): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jrsi.v13i2.7202.75-90

Abstract

Employee engagement is an important issue that is the main concern of the organization's leaders in managing its employees. The changing characteristics of the employee generation are becoming a specific challenge for human resource management. Employees who are engaged with their work will exert all their abilities, efforts, and thoughts and significantly contribute, where the engagement and personal characteristics possessed by employees in carrying out their work can directly impact their performance. This study aimed to analyze employee engagement's effect on employee performance by moderating the generational characteristics of private agency employees in the City of Padang, West Sumatra. Data was collected through questionnaires distributed to 100 employee respondents working in private institutions in the city of Padang, with purposive sampling technique. Then, the data is processed using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method. The results of this study indicate that employee engagement generational characteristics (Y and Z generation) have a positive and significant effect on employee performance. Generational characteristics (Y and Z generation) also positively and significantly impact employee engagement. Generational characteristics do not moderate the relationship between employee involvement and employee performance, but directly employee engagement and employee performance can be improved with generational characteristic variables. Organizational leaders should pay attention to employee engagement and the characteristics of the generation of employees and can make it a potential to improve employee performance.

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