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Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik
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Articles 9,358 Documents
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PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN (Studi Pelanggan KFC Metrocity Pekanbaru) Sinaga, Alfi Ranita; Sutrisna, Endang
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted at KFC Metrocity Pekanbaru, as for the purpose of this study was to determine the effect of service quality and brand image on customer loyalty (customer studies KFC Metrocity Pekanbaru). Quality of service (X1) and brand image (X2)as an independent variable while the customer loyalty as the dependent variable (Y).The problem in this study is the number of customers who experience fluctuations in Pekanbaru Metrocity KFC, and in the last 5 years only target achievment obtained in one year only in 2012. The samples were taken by 100 respondents from a population that is a calculated using slovin. Data obtained from the questionnaire and subsequently processed to then tested with statistics through SPSS.From the results of tests carried out showed that the quality of service and brand image positive and significant impact on customer loyalty in Pekanbaru Metrocity KFC of 41,7 %.Keywords: Quality of Service, Brand image, Customer Loyalty
UPAYA ASEAN DALAM MENYELESAIKAN KONFLIK LAUT CINA SELATAN TAHUN 2010-2015 Anugerah Baginda Harahap; Afrizal "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research describes roles of ASEAN in resolution conflict of South China Sea in 2010-2015. South China Sea are one of High Seas in International seas that have a 3,5 million mil. South China Sea has a big potency in a mineral resources and as a international matirim ways. Since 1974 Tiongkok has claim South China Sea as a their territory and it’s make a complain from the ASEAN member state especially Indonesia, Malaysia, Brunei Darusalam, Vietnam and Filiphina.The writer collects data from books, encyclopedia, journal, mass media and websites to analyze the roles of ASEAN in resolution conflict of South China Sea. The theories applied in this research are pliralism perspective with the international organization theory by Clive Archer.The result of this research shows that the roles of ASEAN in resolution conflict of South China Sea are used by diplomacy ways approach and instrument of international law. Some effort of ASEAN are in 2011 ASEAN has implemented code of Conduct dan Declaration on the Conduct (DOC) of Parties in the South Tiongkok Sea, ASEAN member has optimaled ASEAN Regional Forum ways and ASEAN Political Security Community in resolution conflict of South China Sea and ASEAN members held a ministrial meeting to create a peacefull in South Cina Seas territory.Key words: roles, ASEAN, conflic, South China Sea.
SISTEM INFORMASI MANAJEMEN PENDIDIKAN BIMBINGAN BELAJAR BAHASA ASING LBPP LIA DALAM MEMPERTAHANKAN EKSISTENSI DI KOTA PEKANBARU Gerian Anhar; Rusmadi Auza
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

In the world of education, where the information system is one component that can not be separated from the educational activity itself. These two domains have a high enough level of dependency in shaping the characteristics of the educational world. Management in describing the relationship between both these aspects where education as a driver (drive) on the education information system, whereas the information system of education will be the determinant of educational performance. In this case there is a perspective view that education and information systems are in the micro-environment education institutions, is also a part of the macro world of education as a whole, the institution which has had a particular market segment endlessly improve the quality of its services education services served more competitive. It is undeniable that the development of information technology so quickly not only changed the way people communicate.The method used in this research is qualitative method. Data collection techniques in this study using interviews. The location of this research will be conducted at LIA LBPP Jalan Ahmad Yani No 23, Sukajadi, Pekanbaru. Subjects in this study is a miraculous administrators and Alumni LBPP LIA LIA, while objects in the study in this research is the role of the Education Management Information System In Existence Maintain. For data analysis, researchers used a method of interactive analysis and Hubberman Miles. As for checking the validity of the data, researchers used data triangulation technique.The results in this study indicate the presence of Education Management Information System, Institute of Language Education Professionals (LBPP) LIA has felt some of the following benefits: First, the availability of data and information management system of education. Second, integration of data and educational information to support the decision-making process. Third, the availability of data and information on a complete education for all stakeholders to join in education The constraints faced by the Institute of Language Education Professionals (LBPP) LIA usually come from competitors of the old, which is a collection of educational institutions that offer education programs are relatively equal in the eyes of the public education service users. In principle technologies on the run to the same educational program is how to create an educational program that is affordable, the quality is good, and served on time.Keywords : SIM, Managemet, Information, Education.
RIAU PROVINCIAL GOVERNMENT POLICY IN THE MANAGEMENT PT RIAU PETROLEOM YEAR 2013-2015 Iqtisadullah Muttaqin; Auradin Marta
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

PT Riau Petroleum is one of the Regional Owned Enterprises (BUMD) of Riau Province which has the greatest disadvantage compared with another Riau enterprises. Riau Province Government is the majority shareholder in these enterprises. Initiation of the establishment of PT Riau Petroleum comes from Riau Governor at that time. Many things become the background PT Riau Petroleum was formed, including the momentum of regional autonomy and also the circumstances Riau at the time and the desire to cultivate the crops of their own. After trying to establish PT Riau Petroleum, which was funded from the budget of the province of Riau, PT Riau Petroleum have not been able to provide dividends to the Province of Riau since it was founded in 2002.For solving the problem in this research carried out by qualitative descriptive method by collecting data through interviews and searches of documentation ranging from general data that is fundamental. The informant who helped answer the results of this study are the parties directly concerned by PT Riau Petroleum. Starting from the Riau Provincial Government, Board of Commissioners, academics and other parties, and prepare to interpret, analyze, explore and explain more clearly the various factors that related to the research.The results of this study illustrate that the policy of the Government of Riau Province is working to get the right land management Block Siak to be managed by PT Riau Petroleum, which is currently Pertamina as the operator found a bright spot and to save PT Riau Petroleum from being bankrupted, with the help of fund from province Riau which is certainly not closed, in accordance with the recommendations of the Riau Provincial parliament, by no longer providing assistance and budget given by Riau Province's for capital of PT Riau Petroleum by cooperating third parties (investors).Keywords: Policy, PT Riau Petroleum
PERANAN PUBLIC RELATION DALAM MEMPERTAHANKAN CITRA BALI DYNASTY RESORT Maya Kurniawati; Syofia Achnes
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The purpose of this study was to describe the shape of the role played by the Public Relations of Bali Dynasty Resort in maintaining the image of Bali Dynasty Resort. Choosing Bali as a tourist destination worldwide daily visited by many tourists at home and abroad. In her choose Bali Dynasty Resort for a Resort that was established a long time and the only the concept "family resort" in the Kuta area, certainly a lot of competition and a heavy burden to maintain its image. This study used a qualitative approach with descriptive case study method. The subjects were Public Relation Bali Dynasty Resort and interested parties therein (Director of Sales and General Manager). While his research object is role in maintaining the image of Bali Dynasty Resort, informants were selected purposively. Data were collected through literature based on the theory, documentation, observation and in-depth interviews with open-ended type. The results showed that the Public Relation Bali Dynasty Resort running all four categories of roles based on the concept Dozier & Broom, namely as an expert adviser (Expert prescriber), facilitator of communication (communication facilitator), facilitator of the process of problem solving (problem solving process facilitator) and a communications technician (communication technician). According to General Manager and Director of Sales feedback received also a lot that is positive and produced many benefits to Bali Dynasty Resort. Keywords: Role of Public Relations, the image of Bali Dynasty Resort.
REPRESENTASI POLIGAMI DALAM FILM SURGA YANG TAK DIRINDUKAN KARYA KUNTZ AGUS ( STUDI SEMIOTIKA ROLAND BARTHES) Mhd Dandy Alexander J.A; Suyanto "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Poligamy pheomenon which is popular in society makes poligamy being such a controversion. There are some support it and some part against it. Based on poligamy phenomenon which is emerge in mass media generally, and in film especially, make some interpretation of poligamy in film “Surga yang Tak Dirindukan”. A discourse about poligamy which is popular since the release of film “Surga yang Tak Dirindukan” attract researcher to find the meaning and messsages that showed audio and visually. Then, this research aimed to know how is the representation of poligamy in film “Surga yang Tak Dirindukan”.This research use descriptive qualitative method then analyzed by semiothics Roland Barthes’s model. Data collecting technique that used in this research is observing audio and visual presentation in film “Surga yang Tak Dirindukan”, documentation and interview by using purposive sampling.The result shows that there are poligamy representation in film “Surga yang Tak Dirindukan”. This film tell about a woman that struggle applying the meaning of sincere and patient in her life for intact of her household. Sincere and patient in this film can take as a learning life. When we face a hard problem, then we must sincere and patient, because when we applied them, we can find a better solution.
ASPEK HUKUM HUMANITER DALAM KRISIS KEMANUSIAAN TERHADAP ANAK DI KOLOMBIA TAHUN 2012-2015 Maulana, Tengku Rafly; ", Afrizal
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research describes humanitarian law aspects in human crisis toward child in Colombia in 2012-2015. Colombia are state in Latin America region. Since 1964, Government of Colombia have crisis withe the separatism grouo that name a Fuerzas Armadas Revolucionarias de Colombia (Revolutionary Armed Forces of Colombia or FARC). FARC has recruted a child as sholdier and this action are not agreed with the humanitarian international law.The research method used was a qualitative with descriptive as a technic of the research. Writer collects data from books, encyclopedia, journal, mass media and websites to analyze the humanitarian law aspects in human crisis toward child in Colombia. The theories applied in this research are realism perspective with the humanitarian law concept.The result about humanitarian law aspects in human crisis toward child in Colombia shows that crisis in Colombia are humanitarian crisis and children in Colombia has a recrut to be a child shouldier. humanitarian law aspects in human crisis toward child in Colombia based on source of law in humanitarian law likes Geneva Convention, Denhag Convention and Additional Protocoll. Supremacy of humanitarian laws in Colombias crisis are use transitional justice, diplomacy of getting to the table, roles of ICRC and coordination by National Colombia in toward a humanitarian crisis in Colombia.Key words: humanitarian laws, aspect, crisis and humanity
ARUS KOMUNIKASI KEPALA DESA DALAM PELAYANAN MASYARAKAT DESA KARYA INDAH KECAMATAN TAPUNG KABUPATEN KAMPAR Yana, Indri; Auza, Rusmadi
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The importance of communication with humans is the thing that cannot be denied by the man himself, so too does the organization. A problem that often occurs in an organization is less effective channelling of information in internal communication good communication up, down and horizontally. This is because in an organization, there is a dynamic process, in which human relations therein can be fickle and coordinated. In the Office of the village the beautiful work of Subdistrict of Kampar Regency head Tapung village held by the Camat Tapung. It was due because the village chief who served before involved an issue. One of the problems that arise a result of those policies is in charge of the village is not the Office of administrative management of the village, the village becomes slow, and service to the community is not the maximum. Some people complain over the administrative service in the village Works Beautifully because rarely meet with the village chief, only to hear a complaint over their fate.Research using qualitative descriptive method based on primary and secondary data sources and data collection using the techniques of observation, interview and documentation, with the determination of the informant through the sampling of saturated as many as six people that is the village chief, Secretary of the village and four people Kaur of village, as well as incidental sampling namely three communities, data analysis techniques using interactive data analysis models, Miles and Huberman by collecting data obtained are then processed for reduced, served so that generated a general conclusion.The results showed that the current downward communication is done by the method of spoken and written, although the most dominant is the oral communication through the medium of telephone and communications types and under the form dilakuka instructions/tasks, information and communication flows, revert to the top has the function of providing valuable information to the decision-maker i.e. the village head, while the horizontal communication is done in order to coordinate tasks and mutual information between many employees , and horizontal communication method used is through the meetings of the Committee, called the informasl at the time of rest and hours of phone conversations.Keywords: Flow Of Communication, Community Service
PENGARUH IKLAN TELEVISI MEDIA MASSA TERHADAP PERILAKU KONSUMTIF MASYARAKAT DESA SARI GALUH KECAMATAN TAPUNG KABUPATEN KAMPAR KIRI PEKANBARU Oktri Permata Lani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Advertising today has become the most widely encountered anywhere in the mass media, and also has many fans. Advertising has become a media mainstay for producers to introduce their products and promote their products. Because it is undeniable that many ads can hypnotize audiences. Basically, advertising is a form of mass communication used by advertisers to deliver messages or information to the public through a particular medium (Suhandang, 2005). The messages contained in the ad had a remarkable influence on audiences to trigger the consumption of the product. Until the end of the product, not consciously aware of, has become part of consumers' lives. Television has become a part of a modern society that functions other than as a disseminator of information and entertainment, as well as a promotional tool products most powerful in herding the public mind the target audience is, to enter the trap through television advertising until in the end the audience was willing to spend pocket, just to follow what is being offered through a series of fantastic images that have been constructed meaning. Ads are part of the promotional mix, which is part of the 4Ps in the marketing mix of products that place, price and promotion. For advertising, promotion strategy serves as the main tool in creating awareness of the products and the state of mind of potential customers to take good purchasing decisions.Keywords : Advertsing, Television, Consumptive Behaviour
KONSTRUKSI MAKNA KEBEBASAN WANITA PADA IKLAN TRI (3) DI TELEVISI Reko Aditia; Suyanto "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Ad Tri (3) version of women's liberation is an advertisement with the theme of freedom that elevates the social reality of women's lives in Indonesia as a people who demand freedom without having to be limited by stereotypes and gender roles, which do not get the freedom and the absence of equality of rights between men and women who eventually lead to gender equality. The purpose of the study is to determine and analyze the construction of the meaning of freedom of women in advertising Tri (3) on television.This research uses qualitative method based on Charles Sandrs Peirce Semiotic analysis model and based on primary data and secondary data. The technique of data validity uses triangulasi that is comparing the documentation data to the result of the research observation.The results of this research found that, freedom of women on advertising Tri (3) covers two aspects, those are, gender equality and prejudice, which were found by Peirce’s semiotic analysis model, and the construction of the meaning of freedom of women in advertising Tri (3) on television persuades and presents the attitude changing of the audience, especially the people of Indonesia to change negative views of women and accept their rights as a form of freedom.Keyword: Semiotic Analysis, Advertisement Tri (3), Freedom of Women

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