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INDONESIA
Jurnal Ilmiah Mahasiswa FEB
Published by Universitas Brawijaya
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Core Subject : Education,
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Articles 597 Documents
Search results for , issue "Vol. 3 No. 2" : 597 Documents clear
The Influence of Service Quality to Customer Satisfaction Toward Customer Loyalty (A Study on Customer of PT. Bank Central Asia Borobudur Branch,Malang) Anugrah, Muhammad Fany
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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This study aims at finding out the influence of service quality on Customer Satisfaction and its influence Toward Customer Loyalty(A Study on Customers of PT. Bank Central Asia Borobudur Branch, Malang-East Java)”.This is an explanatory research explaining the causal relationship among variables through hypotheses testing. The data collection techniques used were questionnaire and library research. This study employed 100 samples from customers of BCA Bank of Borobudur Branch Malang. The samples were taken using simple random sampling. To test the instruments, validity testing, reliability testing, and classical assumption testing were employed. The analysis method used to analyze the data was path analysis. Based on the result of the analysis, it was found out that the service quality has a direct significant influence on customers loyalty variables with tcount3.217.Next,  the service quality also significantly influences the customers satisfaction with t count  9.587.In addition, the customers satisfaction significantly influences the customers loyalty with tcount 4.762. On the other hand, service quality has an indirect influence on the customer loyalty through customer satisfaction with effect value of 0.324 on PT Bank Central Asia Tbk. Good service quality will make customers feel satisfied so that they will recommend the future customers to make use of the service from BCA Bank, say good things on the products and services given by BCA bank, and use the products from BCA bank in a long term. Keywords: Service Quality, Customer Satisfaction, Customer Loyalty
ANALISIS PREFERENSI PEDAGANG KECIL TERHADAP LEMBAGA PEMBIAYAAN DAN POTENSI BAITUL MAAL WAT TAMWIL UNTUK MENGATASI PRAKTIK BANK THITHIL (Studi Kasus Pasar Segamas Purbalingga) Safura, Wahida Nurul; fiah, Multi
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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This study intend to analyze the preferences and needs of small vendors in choosing their financing sources as well to analyze the opportunities and constraints of Baitul Maal wat Tamwil to overcome Bank Thithil (Informal Financial Institution) In Segamas Market Purbalingga. The method used in this study is qualitative research method with phenomenological approach. The data for this study were collected using semi-structured interview technique with several informants. The results showed that there are several criteria required by small vendor customers from a financial institution. Those criteria are: low range loan, informal relationship between financial institution and customers, flexibility both in terms of time or installment payment, the rapid disbursement of funds, simple financing procedure and low interest. Based on those criteria, not only known  that most informants prefer to make loans to Bank Thithil than BMT, but also can be said that BMT has the potential to overcome the practice of Bank Thithil in Segamas Market. Unfortunately, BMT having some problem while doing their financial activitie. Those problems are: BMT has not been able to establish a good personal relationship with the small vendor, small vendor’s lack of knowledge about BMT because most of them are not familiar with financial institutions on behalf of the institution but on behalf of individuals, although there are small vendors who already became the customer of BMT they still doing some transactions with Bank Thithil, and the last BMT can not fulfill the vendor’s need to simplify the process of financing installments.   Keywords: Preferences, Bank Thithil, Micro Financial Institutions, and Baitul Maal Wat Tamwil
ANALISIS PENGARUH VARIABEL MAKROEKONOMI TERHADAP DANA DEPOSITO PADA BANK UMUM KONVENSIONAL DI INDONESIA Rosvitasari, Dessy Widya; Ismail, Munawar
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Deposit is one of the largest funding source for banks. The amount of deposit can be affected by bank internal and external factors. The research attempts to identivy the effect of external factors (macroeconomics variables) to fund of deposit in conventional banks. Macroeconomics variables that used in this research are Gross Domestic Product (GDP), SBI Rate, Inflation, and Exchange Rate for period 2005.1 – 2014.4. By using Ordinary Least Square (OLS), the result showed that only GDP and SBI rate that have significant effect to fund of deposits, however inflation and exchange rate have no effect to fund of deposits in conventional banks. Key words: Fund of Deposit, GDP, SBI Rate, Inflation, Exchange Rate, OLS.
ANALISIS EFISIENSI BELANJA DAERAH URUSAN PENDIDIKAN DAN KESEHATAN (STUDI KASUS KABUPATEN NGANJUK, KABUPATEN MOJOKERTO DAN KABUPATEN PACITAN) Rizkika, Risha Anggun; silo, Su
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Penelitian ini bertujuan untuk mengetahui tingkat efisiensi beanja daerah urusan pendidikan dan kesehatan serta faktor yang memengaruhi efisiensi tersebut untuk Kabupaten Nganjuk, Mojokerto serta Pacitan. Alat analisis yang digunakan adalah Data Envelopment Analysisi (DEA) dimana  dalam perhitungan efisiensi ini hanya perlu menggunakan beberapa variabel input dan beberapa variabel output. Hasil analisis menunjukkan bahwa Kabupaten Nganjuk yang memiliki belanja yang relatif lebih banyak justru tidak efisien dalam mencapai outcome. Adapun faktor-faktor yang diduga memengaruhi inefisiensi tersebut, antara lain : pola penganggaran, perencanaan yang kurang matang serta faktor non ekonomi lainnya. Kata kunci: Efisiensi, Belanja, Belanja Daerah, Pendidikan, Kesehatan
ANALISIS KINERJA MANAJEMEN RISIKO PEMBIAYAAN DAN PENGARUHNYA TERHADAP RETURN ON ASSET (ROA) PADA PT BANK SYARIAH MANDIRI Kusumah, Rengga; Burhan, Umar
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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This study aims to determine how the development of the quality of financing risk management performance in PT Bank Syariah Mandiri represented by Non Performing Financing (NPF) profit sharing principle and Non Performing Financing (NPF) non-profit sharing principle. This study is also to determine the effect of the quality of financing risk management performance against Return on Assets (ROA) in PT Bank Syariah Mandiri. ROA is more appropriately used to measure performance or achievements that are affected by the NPF, because one of the elements ROA is financing. Data analysis method used in this research is multiple linear regression analysis. These results indicate that the quality of the risk management performance of PT Bank Syariah Mandiri decreased. Then NPF profit sharing principle has no effect on ROA, while NPF non-profit sharing principle has a negative effect on ROA. Keywords: Financing Risk Management, Return on Assets (ROA), Non Performing Financing (NPF)
Pengaruh Program Desa Wisata Terhadap Peningkatan Pendapatan Masyarakat (Studi Kasus Di Desa Bejiharjo, Kabupaten Gunung Kidul) Aditya, Yoga; Muljaningsih, Sri
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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This study  aimed to:  (1) determine  the effect  of  tourist village  program toward  the enhancement people’s income at Bejiharjo Village, Gunungkidul District, (2) to analyze capital, education, work hours and skill variables affect people’s income after village tourism program at Bejiharjo Village, Gunungkidul District. The research method use quantitative approach with descriptive analysis. The data taken is primary data obtained by interview respondents using questionnaires. The result of this study based on results of paired sample t-test showed the difference in people’s income between before and after the tourist village program. Capital, education, work hours and skill variables simultaneously affect the people’s income. Partially Capital, work hours and skill variables has positive effect and significant toward people’s income. While education variable does not affect the people’s income at Bejiharjo Village, Gunungkidul District.   Key words:Village Tourist Program, Poverty, People’s income.
Deteksi Dini Krisis Keuangan di Indonesia: Determinan Makro Ekonomi tahun 1996-2013 Erbaviantha, Brigita Vegy
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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The aim of this study is to analyze the determinants that affect the financial crisis in Indonesia. The determinants were Real Exchange Rate,  foreign  reserves growth, net export-import,  lending and deposit ratio, world oil price. This study using descriptive analysis. The  results showed  that Real Exchange Rate, foreign reserves growth, net export-import, lending and deposit ratio, world oil  price  had  a  effect  on  financial  crisis  in  Indonesia.  The  recommendation  of  this  study  is government need  to develop an early warning system with  the appropriate approach  to economy condition of Indonesia in order to avoid the wider financial crisis.Keywords  :  Financial  Crisis,  Real  Exchange  Rate,  foreign  reserves  growth,  net  export-impor, lending and deposit ratio, world oil price.
Analisis Minat Mahasiswa FEB UB Menggunakan E-Money Brizzi: Model Kombinasi Technology Acceptance Model (TAM) And Theory of Planned Behavior (TPB) Peggywati, Velenza Riyanda; Sakti, Rachmad Kresna
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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This research aims to examine the factors which affect the intention to use e-money Brizzi. The factors which influenced student’s intention to use e-money Brizzi in the research are perceived usefulness, perceived ease of use, attitude, subjective norm and perceived behavior control. The combination model of TAM (Technology Acceptance Model) and TPB (Theory of Planned Behavior) is also used in this research. The research was done in Faculty of Economics and Business Brawijaya university trough the survey method. The researcher gained responds of 287students of 2011 Faculty of Economics and Business who are using the e-money Brizzi. Furthermore, the analysis was done by using the Software Smart PLS version 2.0 M3. The result of the research shows that construct of perceived usefulness, perceived ease of use, attitude, subjective norm and perceived behavior control influenced the student’s intention for using e-money Brizzi. Keywords: Electronic Money, BRIZZI, Perceived Usefulness, Perceived Ease of Use, Attitude, Subjective Norm, Perceived Behavioral Control, TAM and TPB.
STUDI KOMPARASI DETERMINAN KINERJA EKSPOR CRUDE PALM OIL (CPO) ANTARA INDONESIA DAN MALAYSIA Permadani, Sri Pertiwi
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Indonesia dan Malaysia  adalah produsen dan eksportir  Crude Palm Oil  (CPO)  terbesar di dunia. Hal ini terlihat pada hasil produksi serta jumlah ekspor, dimana setiap tahunnya kedua negara ini mengalami tren positif. Penelitian ini  menganalisis  tentang  komparasi determinan kinerja ekspor CPO antara Indonesia dan Malaysia. Tujuan dari penelitian ini untuk mengetahui pengaruh Gross Domestic product (GDP) perkapita negara pengimpor, harga CPO dunia, dan inflasi negara pengimpor terhadap nilai ekspor CPO Indonesia  dan Malaysia. Metode  yang digunakan dalam penelitian ini adalah  analisis  regresi data panel  dengan  data time series tahun 2000 hingga tahun 2013 dan cross section sebanyak 8 negara. Berdasarkan hasil regresi data panel baik Indonesia maupun Malaysia menunjukan bahwa faktor yang mempengaruhi kinerja ekspor CPO adalah harga, sedangkan faktor yang lain seperti GDP perkapita negara pengimpor dan inflasi negara pengimpor tidak berpengaruh.  Hal ini karena mengingat besarnya manfaat dan efisiensi dari produksi CPO, serta  konsumsi CPO dunia yang masih tinggi  yang menyebabkan besaran dari GDP perkapita dan inflasi negara pengimpor tidak berpengaruh.Kata kunci: CPO, kinerja ekspor, harga CPO, inflasi, GDP perkapita.
Pengaruh Pertumbuhan Ekonomi, Tingkat Pengangguran Terbuka, dan Indeks Pembangunan Manusia terhadap Tingkat Kemiskinan (Studi Kasus di Malang Raya Tahun 2004-2013) Aprillia, Anggi
Jurnal Ilmiah Mahasiswa FEB Vol. 3 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Tujuan dari penelitian ini adalah untuk mengetahui pengaruh pertumbuhan ekonomi, tingkat pengangguran terbuka, dan IPM terhadap tingkat kemiskinan di wilayah Malang Raya. Alat analisis yang digunakan adalah regresi data panel yang mencakup 3 unit wilayah yang meliputi Kabupaten Malang, Kota Malang, dan Kota Batu selama kurun waktu sepuluh tahun. Hasil penelitian ini diperoleh temuan bahwa variabel yang berpengaruh signifikan terhadap tingkat kemiskinan di Malang Raya adalah IPM. Sedangkan, variabel yang tidak berpengaruh signifikan terhadap tingkat kemiskinan adalah pertumbuhan ekonomi dan tingkat pengangguran terbuka. Kata kunci: Pertumbuhan Ekonomi, Tingkat Pengangguran Terbuka, IPM, dan Tingkat Kemiskinan

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