cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota malang,
Jawa timur
INDONESIA
Jurnal Administrasi Publik
Published by Universitas Brawijaya
ISSN : 25497456     EISSN : 25033867     DOI : -
Core Subject : Education,
Education
Jurnal Administrasi Publik (JAP) merupakan jurnal elektronik online yang diterbitkan oleh Lembaga Penerbitan Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya. Tujuan penerbitan jurnal ini adalah salah satu sarana untuk mewadahi kebutuhan peningkatkan kuantitas dan kualitas karya ilmiah dalam rangka pengembangan keilmuan, serta menyebarluaskan kajian Administrasi Publik, sekaligus sebagai wahana komunikasi di antara cendekiawan, praktisi, mahasiswa dan pemerhati masalah dan praktik Administrasi Publik.
Arjuna Subject : -
Articles 2,676 Documents
 264   265   266   267   268 
ANALISIS PENYEBAB KETIDAKLENGKAPAN PENGISIAN GENERAL CONSENT DI TPP RAWAT JALAN : STUDI KASUS DI RUMAH SAKIT UNIVERSITAS Oktavia Ariyanti, Rizka
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The cause of incompleteness filling out of general consent in outpatient admission: a case study in university hospital. According to Indonesian Laws, hospital is required to maintain medical records. One important indicator in medical records is completeness filling out general consent. All patients who come to the hospital required to register at outpatient admission, which is under medical records department. One of activities that must be carried out by outpatient admission officer is filling out general consent. This study is conducted in university hospital with 193 beds. In this hospital, the compliance of filling out outpatient general consent is 29% from the standard of 80%. The aim of this study is to analyze the cause of incompleteness filling out outpatient general consent. Determination the root of the problem was done by using fishbone diagram and 5 Whys methods and determination of the alternative solution was done by using CARL. The result found that admission officer compliance was the most contributing factor of incompleteness filling out outpatient general consent.
ANALISA AKAR MASALAH PENYEBAB LAYANAN POLI GERIATRI YANG BELUM BERJALAN OPTIMAL DI RUMAH SAKIT “X” Arisetiawan, Muhammad Taufiq
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Root Cause Analysis of The Unoptimal Geriatric Polyclinic in The “X” Hospital. The elderly population in Malang is expected to reach 2 million by 2050, with 80,430 people in the outpatient unit. The geriatric polyclinic at Panti Waluya Sawahan Malang Hospital targets patients aged 65 and older with multiple physical illnesses. However, the hospital's readiness to organize geriatric services has not met the required standards. A study using semi-structural interviews and discussions with related units revealed several influencing factors, including lack of training, absence of specialized officers, and limited human resources. Patients have their own choice of polyclinic, and there is a lack of informative information about geriatric services. The hospital's official website and guidelines have not been reviewed since 2018, and media and communication about geriatric services are lacking. Facilities standards are not met, and some patients are unaware of the services. 
EKSPLORASI FAKTOR PENGARUH KINERJA KARYAWAN DI RSGM UNIVERSITAS AIRLANGGA Maulana, Ragil; Hariyanti, Tita; Mulyawan, Indra
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Exploration of Influencing Factors on Employee Performance at RSGM Universitas Airlangga. Human resources are crucial for the operations of any organization, including hospitals. Employees must exhibit excellent productivity and performance to perform their duties effectively. However, various factors can influence employee performance, necessitating attention from hospital leaders. This research explores factors causing gaps between employee performance and their main duties at RSGM Universitas Airlangga. Using a qualitative approach, data were obtained through in-depth interviews and observations with five participants. The analysis identified 12 factors affecting performance mismatches with duties during working hours. One primary factor causing this gap is employees' lack of respect for their leaders.
ANALISIS OPTIMALISASI WEBSITE SEBAGAI PENINGKATAN STRATEGI PEMASARAN DI RUMAH SAKIT ”X” KOTA MALANG Rahmawan, Agung Effi
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Analysis Of Website Optimization As An Improvement In Marketing Strategy At Hospital "X" Malang City In recent years, the trend to access social media via digital technology has increased. 4.62 billion people use social media and 4.95 billion global internet users are active, according to Hootsuite data. Social media is one of the best ways to interact with patients, especially those who have obstacles to obtaining health services. Marketing products or services using digital technology is called digital marketing. Search Engine Optimization (SEO),  social media, and email are some of the media used in digital marketing activities. “X” Hospital in Malang City has used various digital platforms for marketing such as websites, Instagram, Facebook, Tiktok and WhatsApp. The current website development process is still considered not optimal. This can be seen from the fact that the Official “X” Hospital in Malang City Website is still not read as an active website in Google's algorithm, so the search results on the search page are not yet at the top or at least in the top 10 of Google's scores.
ROOT CAUSE ANALYSIS DARI INKONSISTENSI PEMELIHARAAN PERALATAN MEDIS DI RUMAH SAKIT “X” Arifin, M Syamsul
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Root Cause Analysis of Inconsistencies in  Medical Equipment Maintenance at Hospital 'X'. The purpose of this study is to identify the variables responsible for the lack of consistency in the maintenance of medical equipment at "X" hospital. This study use a descriptive qualitative approach. Interviews and focus groups provided primary data. Secondary data came from document studies, observations, and literature reading. Data was collected on September–October 2023. The root causes examined in fishbone diagrams encompass human elements, methodologies, machinery, materials, and financial aspects. Hospitals must formulate a strategic program of action to solve these challenges.
HEALTHCARE FAILURE MODE AND EFFECT ANALYSIS (HFMEA) PADA IDENTIFIKASI PASIEN PRIORITAS 1 DI INSTRALASI GAWAT DARURAT (IGD) RUMAH SAKIT WAVA HUSADA Putri, Aryani Vindhya
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Healthcare Failure Mode and Effect Analysis (HFMEA) for Priority 1 Patients in Emergency Room Wava Husada Hospital. Emergency departments categorize Priority 1 (P1) patients as those requiring immediate attention due to conditions necessitating urgent resuscitation or surgery. Prompt and accurate identification of P1 patients is crucial for healthcare workers to prevent adverse events and ensure appropriate treatment. This study evaluates the efficacy of P1 patient identification processes in Hospital X's emergency room. A combination of Healthcare Failure Mode and Effects Analysis (HFMEA), focused group discussions, and process flow studies were utilized. The study found that P1 patients were often treated without identification bracelets, leading to potential mix-ups in examination documents and specimens. Although P1 patients are eventually issued identification bracelets within 5-20 minutes post-registration by family members, there's an evident need for an immediate, temporary identification protocol. Implementing such a procedure could enhance patient safety for P1 cases, but it requires ongoing monitoring and evaluation to ensure its effectiveness.
OPTIMALISASI WEBSITE SEBAGAI STRATEGI DIGITAL MARKETING UNTUK MENINGKATKAN MINAT KUNJUNG PASIEN POLI GIGI RUMAH SAKIT UNIVERSITAS MUHAMMADIYAH MALANG Rosa Wisatya, Meirina
Jurnal Administrasi Publik Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Website Optimization As a Digital Marketing Strategy to Increase Interest in Visiting Patients at the Dental Poly Hospital Muhammadiyah University of Malang. Digital marketing has experienced significant progress in recent years. The strategy implemented by the hospital to increase visits is by implementing digital marketing. The strategy for implementing Digital Marketing is expected to attract patient visits at UMM Hospital, especially the dental clinic, to increase patient visits. As a result of identifying the root of the problem, it is necessary to optimize the website as a digital marketing strategy. The aim of this research is to determine the importance of website optimization as a digital marketing strategy. This research used a pre-experiential one group design with pre and post intervention without control. The research sample was the staff of the digital Public Relations and Marketing division at UMM Hospital. Data analysis used descriptive analysis and the research results showed that there was an increase in knowledge after sharing the material. The conclusion is that the increase in knowledge regarding website optimization among digital PR and Marketing staff is quite significant, but this needs to be continued by receiving certified training.
ANALISIS KETERSEDIAAN TENAGA PERAWAT DI INSTALASI RAWAT JALAN RUMAH SAKIT UNIVERSITAS BRAWIJAYA Siburian, Anggi Satria
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Availability Analysis of Outpatient Nurses in Universitas Brawijaya Hospital. The quality of nursing services is supported by the availability of sufficient workforce. Consequently, RSUB with a limited number of outpatient nurses needs to assess nurse staffing requirements based on workload. To determine the nurse availability in outpatient care based on workload. Workload measurements are carried out subjectively and objectively. Subjective measurement uses a workload questionnaire, while objective measurement employs the WISN method. The sample size is 20. Data collection involves interviews, observation and document study. Descriptive analysis is applied to the results of both measurements. Subjective measurements indicate a medium nurse workload, and the objective WISN ratio is 0.96, implying a need for one additional nursing staff member. Apart from recruiting the number of nurses, hospitals need to consider measuring other workloads analysis from different aspects in order to achieve a balance between the availability of the number of nurses and workload.
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPATUHAN WAKTU VISITE DOKTER Chairissy, Marsha Dechastra
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Factors Influencing Ward Rounds Time Compliance Patient satisfaction is the goal of improving the quality of health services. Indonesia Minister of Health Regulation Nomor. 30 of 2022 has set national quality indicator targets, one of which is ward rounds time compliance. Qualitative case study was performed to explore what factors influence ward rounds time compliance at hospitals. Data was collected through focus group discussions and semi-structured interviews. Secondary data also used to support this study. From the research results, it was found that man, method, machine, and environment factors play a role in non-compliance with doctor visit times. Lack of knowledge regarding applicable laws and regulations, hospital regulations that are not binding on doctors, lack of commitment from doctors, no follow-up on compliance reports during ward rounds, no reward and punishment system and also hospital culture are factors that play a role in low compliance rate during hospital ward rounds.
IDENTIFIKASI WASTE DI INSTALASI FARMASI YANG MEMPENGARUHI CAPAIAN WAKTU TUNGGU LAYANAN RESEP RAWAT JALAN Adetya Dewik, Aini
Jurnal Administrasi Publik Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Administrasi, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Patient complaints and dissatisfaction with outpatient prescription services at Jember Klinik Hospital in 2023 contradict the achieved quality indicators. To identify and address pharmacy waste factors affecting outpatient prescription waiting time for improved service efficiency. This study is a descriptive research, and the data were obtained using the time and motion study method on outpatient prescriptions at Jember Klinik Hospital in September 2023. The observed NVA data accounts for 67.7% of the total waiting time. Identified wasteful steps include SIMRS input, Apotek online verification, and submission of prescriptions to the basket. Hospitals need to develop bridging system of Apotek Online and SIMRS as a best solution.

Page 266 of 268 | Total Record : 2676

 264   265   266   267   268 

Filter by Year

2013 2026


Reset
Filter By Issues
All Issue Vol. 9 No. 1 (2026): Jurnal Administrasi Publik (JAP) Vol. 8 No. 2 (2025): Jurnal Administrasi Publik (JAP) Vol. 8 No. 1 (2025): Jurnal Administrasi Publik (JAP) Vol. 7 No. 4 (2024): Jurnal Administrasi Publik (JAP) Vol. 7 No. 3 (2024): Jurnal Administrasi Publik (JAP) Vol. 7 No. 2 (2024): Jurnal Administrasi Publik (JAP) Vol. 7 No. 1 (2024): Jurnal Administrasi Publik (JAP) Vol. 6 No. 7 (2023): Jurnal Administrasi Publik (JAP) Vol. 6 No. 6 (2023): Jurnal Administrasi Publik (JAP) Vol. 6 No. 5 (2023): Jurnal Administrasi Publik (JAP) Vol. 6 No. 4 (2023): Jurnal Administrasi Publik (JAP) Vol. 6 No. 3 (2023): Jurnal Administrasi Publik (JAP) Vol. 6 No. 2 (2023): Jurnal Administrasi Publik (JAP) Vol. 6 No. 1 (2023): Jurnal Administrasi Publik (JAP) Vol. 5 No. 7 (2022): DESEMBER 2022 Vol. 5 No. 6 (2022): November 2022 Vol. 5 No. 5 (2022): OKTOBER 2022 Vol. 5 No. 4 (2022): JAP: SEPTEMBER 2022 Vol. 5 No. 3 (2022): JAP: AGUSTUS 2022 Vol. 5 No. 2 (2022): JULI 2022 Vol 5, No 1 (2017): April Vol. 5 No. 1 (2017): April Vol. 4 No. 12 (2016) Vol 4, No 12 (2016) Vol 4, No 11 (2016) Vol. 4 No. 11 (2016) Vol 4, No 10 (2016) Vol. 4 No. 10 (2016) Vol. 4 No. 9 (2016) Vol 4, No 9 (2016) Vol 4, No 8 (2016) Vol. 4 No. 8 (2016) Vol 4, No 7 (2016) Vol. 4 No. 7 (2016) Vol 4, No 6 (2016) Vol. 4 No. 6 (2016) Vol 4, No 5 (2016) Vol. 4 No. 5 (2016) Vol. 4 No. 4 (2016) Vol 4, No 4 (2016) Vol 4, No 3 (2016) Vol. 4 No. 3 (2016) Vol 4, No 2 (2016) Vol. 4 No. 2 (2016) Vol 4, No 1 (2016) Vol. 4 No. 1 (2016) Vol 3, No 12 (2015) Vol. 3 No. 12 (2015) Vol 3, No 11 (2015) Vol. 3 No. 11 (2015) Vol. 3 No. 10 (2015) Vol 3, No 10 (2015) Vol 3, No 9 (2015) Vol. 3 No. 9 (2015) Vol 3, No 8 (2015) Vol. 3 No. 8 (2015) Vol 3, No 7 (2015) Vol. 3 No. 7 (2015) Vol 3, No 6 (2015) Vol. 3 No. 6 (2015) Vol 3, No 5 (2015) Vol. 3 No. 5 (2015) Vol 3, No 4 (2015) Vol. 3 No. 4 (2015) Vol 3, No 3 (2015) Vol. 3 No. 3 (2015) Vol 3, No 2 (2015) Vol. 3 No. 2 (2015) Vol 3, No 1 (2015) Vol. 3 No. 1 (2015) Vol 2, No 12 (2014) Vol. 2 No. 12 (2014) Vol 2, No 11 (2014) Vol. 2 No. 11 (2014) Vol 2, No 10 (2014) Vol. 2 No. 10 (2014) Vol. 2 No. 9 (2014) Vol 2, No 9 (2014) Vol 2, No 8 (2014) Vol. 2 No. 8 (2014) Vol 2, No 7 (2014) Vol. 2 No. 7 (2014) Vol. 2 No. 6 (2014) Vol 2, No 6 (2014) Vol 2, No 5 (2014) Vol. 2 No. 5 (2014) Vol 2, No 4 (2014) Vol. 2 No. 4 (2014) Vol. 2 No. 3 (2014) Vol 2, No 3 (2014) Vol 2, No 2 (2014) Vol. 2 No. 2 (2014) Vol. 2 No. 1 (2014) Vol 2, No 1 (2014) Vol. 1 No. 10 (2013) Vol 1, No 10 (2013) Vol 1, No 9 (2013) Vol. 1 No. 9 (2013) Vol. 1 No. 8 (2013) Vol 1, No 8 (2013) Vol 1, No 7 (2013) Vol. 1 No. 7 (2013) Vol 1, No 6 (2013) Vol. 1 No. 6 (2013) Vol 1, No 5 (2013) Vol. 1 No. 5 (2013) Vol 1, No 4 (2013) Vol. 1 No. 4 (2013) Vol 1, No 3 (2013) Vol. 1 No. 3 (2013) Vol 1, No 2 (2013) Vol. 1 No. 2 (2013) Vol 1, No 1 (2013) Vol. 1 No. 1 (2013) More Issue