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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
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Search results for , issue "Vol. 18 No. 2 (2020)" : 20 Documents clear
ANALYZING THE IMPACT OF WORD OF MOUTH AND EXPERIENCE QUALITY ON SCHOOL CHOICE DECISION THROUGH PERCEIVED VALUE AND BRAND IMAGE Hanum, Maulia Shofiyah; Rofiaty, Rofiaty; Yuniarinto, Agung
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.13

Abstract

The objective of this research is to analyze the effect of word of mouth and experience quality on the decision of choosing a school with the mediation of perceived value and brand image. The population of this study is 102 parents who had sent their children to Surya Buana Kindergarten and Playgroup and sent their children to Surya Buana Islamic Elementary School following their graduation, all of which were selected as the sample. This study uses a quantitative approach which is based on research problems and research objective and is categorized as explanatory research. The samples were selected using nonprobability sampling, which means that information retrieval carried out in the population does not have any inherent probability of being chosen as the sample subject. Sampling is limited to certain types of people who can provide the desired information or commonly referred to as Purposive Sampling. The instrument used in this study is questionnaires that were analyzed in SmartPLS 3.0. This study finds that word of mouth and experience quality is insignificant for decision making. However, they are significant for decision making if mediated by perceived value and brand image. Next researches can incorporate variables that influence decision making such as satisfaction, price, demographic variable and other variables to be able to improve strategies in improving decision making in school selection.
THE EFFECT OF EMPLOYEE EMPOWERMENT AND INTRINSIC MOTIVATION ON ORGANIZATIONAL COMMITMENT AND EMPLOYEE PERFORMANCE Andika, Rudi; Darmanto, Susetyo
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/b.jam.2020.018.02.04

Abstract

The main task of the government is to provide the best service to its citizens. The purpose of this study is to analyze the influence of empowerment and intrinsic motivation toward employee performance with a mediating role of organizational commitment. The research sample consisted of 104 employees at the Civil Registry Office of the Semarang City Government. The data carried out in 2018 and processed with a Partial Least Square Structural Equation Modeling (PLS SEM) using SmartPLS 3.2.8 Profesional License. The result of the analysis shows that empowerment and intrinsic motivation have significant effects on organizational commitment. The research results also find the significant effect of empowerment, intrinsic motivation, and organizational commitment on employee performance. The next research can be done by testing aspects of the organization, both those that are interpersonal within departments and relationships between departments
EXTERNAL FACTORS WITH GOVERNMENT AND COMPANY POLICIES THAT HAVE AN IMPACT ON THE DEBT SERVICE COVERAGE RATIO OF COAL COMPANIES Hermawan, Irwan; Sinaga, Bonar M.; Andati, Trias
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.18

Abstract

Coal companies are industries that require large capital in building their industries, therefore companies must be able to know what external factors and internal factors that can affect financial performance and DSCR. This study uses a quantitative approach with secondary data from 4 coal companies listed on the IDX in 2011-2018. In this study structural and identity, equations are used with the 2SLS method. The results showed that (1) DSCR conditions, companies that had financial flexibility, with DSCR above the minimum requirements namely ADRO, INDY, and PTBA but BYAN did not have (2) the number of coal exports was influenced by the difference in Chinese GDP and the number of export coal sales, the number of domestic coal sales is influenced by differences in Indonesian GDP and the number of domestic coal sales. EBIT which is the company's profitability performance is affected by gross profit. FCF is the company's liquidity performance which is influenced by EBITDA and CAPEX. Principal payments are the company's liquidity performance that is affected by liabilities. DSCR, corporate solvency performance is influenced by the principal payment ratio, (3) the decline in Chinese GDP is anticipated by lowering production costs, general and administrative costs, sales and marketing costs, and CAPEX, have an impact on increasing the financial flexibility of the company and its DSCR. If The amount of DMO is added and the domestic coal price was set by the government or by market price, it impacted on increasing the financial flexibility of the company and its DSCR.
FINANCIAL LITERATION: DETERMINANTS OF FINANCIAL WELL-BEING IN THE BATIK SMALL AND MEDIUM INDUSTRIES IN EAST JAVA Sumani, Sumani; Roziq, Ahmad
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.09

Abstract

The research objective is to examine the financial well-being of batik SMEs in East Java-based on financial literacy, namely: financial knowledge, financial attitudes, and financial behavior. The study population was SMEs Batik practitioners in East Java. The sampling technique used multistage sampling, the first step was to determine the area of research and then determine the batik SMEs of 125 respondents using census methods. Data analysis techniques using SEM-PLS. The results showed that financial knowledge has a significant effect on financial behavior, but financial knowledge has no effect on financial attitudes. Financial attitudes also do not affect financial behavior. Financial knowledge, financial attitudes, and financial behavior have a significant effect on the financial well-being of SMEs Batik. Future studies should be able to use proxies or other indicators for financial attitudes and do groupings based on the characteristics of batik SMEs such as education, length of business, family background, and training opportunities.
REVITALIZATION OF LEADERSHIP IN DESIGNING MULTICULTURAL EDUCATION MANAGEMENT Suryaman, Suryaman; Suharyanto, Suharyanto
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.14

Abstract

This study aimed to describe leadership revitalization in designing educational management in the multicultural-based school. For this reason, this research used a qualitative design with a case-study approach conducted at SMA Selamat Pagi Indonesia, Batu, Indonesia. Data collection was done through documentation, interview, and observation techniques. The results showed that 1) SMA Selamat Pagi Indonesia was designed as a multicultural school or also referred to as Mini Indonesia since the recruitment of new students came from 19 provinces from all over Indonesia and consisted of followers of 6 major religions in Indonesia, and 2) The principal's leadership based on multiculturalism is indicated by several policies such as planting tolerance to students, creating study groups / working with diverse students, moving class learning systems, and providing entrepreneurship laboratories such as retail business division, tour, and travel division, show division, marketing division, and hotel division. Based on these findings, it is recommended for the school principal to care for multicultural values in schools to prepare for a better and broad-minded future of the graduates about the concept and application of multicultural life.
THE INFLUENCE OF COMPETENCE AND KNOWLEDGE MANAGEMENT ON PERFORMANCE Hanum, Nikmah; Munandar, Jono Mintarto; Purwono, Joko
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.05

Abstract

This study aims to examine and analyze the effect of competence and knowledge management on performance (a case study of BAPETEN employees). Respondents in this study were BAPETEN employees, totaling 490 respondents. Data were analyzed using Structural Equation Modeling (SEM) Amos with Amos software version 24. The results of this study found that competence and knowledge management affect positively and significantly on performance. And also gender as a moderating variable does not have a significant effect on employee performance or competence, due to the absence of a distinction between male and female genders. So it is expected that further researchers can expand the variables in improving performance in the company.
CORPORATE SOCIAL RESPONSIBILITY MANUFACTURING COMPANY IN INDONESIA Saifi, Muhammad
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.19

Abstract

Corporate Social Responsibility (CSR) is a form of corporate moral responsibility to its stakeholders. The impact of the company's operational results must be accountable as a form of social responsibility to the stakeholders. The implementation of Corporate Social Responsibility done by the company well provides benefits in increasing the value of the company in the eyes of investors which can also affect the company's financial performance. This research was conducted to determine and explain the effect of Corporate Social Responsibility on the value of the company and the company's financial performance and to know and explain the influence of the company's value on the company's financial performance. This study uses quantitative research types, namely explanatory research with approval, where this research was conducted on cement manufacturing companies listed on the Indonesia Stock Exchange from 2014 to 2018. The research sample was obtained using a purposive sample method so as many as 6 sample units were obtained and using panel data there were 30 units of analysis. The data analysis technique used in this study is PLS (Partial Least Square) using SmartPLS. The results of this study indicate that Corporate Social Responsibility has a significant and positive effect on firm value, Corporate Social Responsibility has an insignificant and negative effect on Financial Performance, and Corporate Value has an insignificant and positive effect on Financial Performance.
PHENOMENA BEHAVIOR FRAUD IN GOVERNMENT Mardatillah, Mardatillah; Irianto, Jusuf; Mariyanta, Antun
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.10

Abstract

This research is based on government civil state apparatus as the government's front guard that reflects the healthy and strong government but the facts showed that there are cases of government doing fraudulent behavior from mild to severe. Also, it aims to reveal the phenomenon of fraud behavior of the civil apparatus. This is the preliminary research obtained from interviews and observation in the field by actively participating in every government activity. The result of the research shows that the mild cheating fraud behavior in each unit of the regional apparatus is handled by the superior of the agency and they only make a report of doing coaching to the employment agency and the human resource development. For the medium and heavy fraud behavior, the coaching is done by the employment agency and human resource development together with the inspectorate agency by making a coaching team. Coaching is done based on complaints from the number of Regional Work Unit (SKPD), community complaints, and monthly attendance monitoring. The phenomenon of fraud behavior in the government environment. Furthermore, the results of this study can act also as consideration matters to change the system, procedures, and policies to prevent fraud behavior and suppress the culture. For further researchers to make a comparison of methods and mix methods also find the factors that cause and prevent potential violations
THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE AND JOB INVOLVEMENT ON NURSE'S ORGANIZATIONAL CITIZENSHIP BEHAVIOR (EXAMINING THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT) Umiriyana, Umiriyana; Cahyono, Luthfi Basith Eko; Armanu, Armanu; Puspaningrum, Astrid
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.01

Abstract

This study aims to understand the role of organizational commitment in mediating the influence of organizational justice and job involvement on nurses' organizational citizenship behavior. This explanatory research was conducted on the nurses of Universitas Muhammadiyah Malang Hospital (UMM Hospital). From the population of 127 nurses, 96 were selected as the sample through a proportionate random sampling method. The statistical analysis through Structural Equation Modelling found that organizational justice has no significant influence on organizational citizenship behavior, job involvement has a significant influence on organizational citizenship behavior, organizational commitment has a significant influence on organizational citizenship behavior, organizational justice has a significant influence on organizational citizenship behavior through organizational commitment, and job involvement has a significant influence on organizational citizenship behavior through organizational commitment.
EVALUATION OF E-LEARNING IMPLEMENTATION IN THE UNIVERSITY USING DELONE AND MCLEAN SUCCESS MODEL Seliana, Neni; Suroso, Arif Imam; Yuliati, Lilik Noor
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.15

Abstract

The objectives of this study are to analyze lecturers'perceptions of the implementation of e-learning, evaluate the success of the implementation of e-learning, and analyze the factors that influence and lead to the successful implementation of e-learning in Faculty of ABC in XYZ University. This research used quantitative research. The population involved in this study was lecturers of the Faculty of ABC at XYZ University who implement e-learning. This study used Delone and McLean success model. Data analysis techniques used were descriptive and Structural Equation Modeling (SEM) SMART PLS 2.0. The sampling technique used was accidental sampling. This study involved 46 lecturers as the sample using Slovin's formula, with a significance level of 10%. Data were collected using questionnaires rated with a Likert scale. The results showed that lecturers' perceptions towards the implementation of e-learning were very good. The highest achievement in its application was found at the level of effectiveness and then followed by a semantic level and technical level. Factors that influence successful implementation of elearning include information quality, use, and user satisfaction with e-learning systems implemented.

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