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Riset Manajemen dan Akuntansi
Published by Sekolah Tinggi Ilmu Ekonomi Atma Bhakti
ISSN : 20868316     EISSN : 24067822     DOI : https://doi.org/10.36600/.v9i2
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Riset Manajemen dan Akuntansi, adalah jurnal terbitan ini berisi artikel bidang ilmu Manajemen, Akuntansi, Pemasaran, Strategis dan Sumber Daya Manusia yang diterbitkan secara berkala 6 bulanan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 226 Documents
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PERANAN GAYA KEPEMIMPINAN YANG EFEKTIF DALAM UPAYA MENINGKATKAN SEMANGAT DAN KEGAIRAHAN KERJA KARYAWAN BAGIAN PEMASARAN Siti Almaidah
Riset Manajemen dan Akuntansi Vol 6, No 2 (2015)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v6i2.12

Abstract

In every organization, one of the important elements in managing management, is a matter of leadership. The role of the leader is decisive in an effort to reach the target which has been set. The effectiveness of a leader is determined by its ability to influence and direct members of organization. The effectiveness of a leader is also determined by its ability appropriately in anticipation of the nature of the conditions it faces, both the conditions contained within the organization as well as conditions outside the organization. This study aims to examine and analyze the influence of autocratic, democratic, and free leadership style to the spirit and enthusiasm of employees at P.T. Gudang Garam Bojonegoro, and testing the tendency of leadership styles to be applied in an effort to improve the spirit and enthusiasm of employees. The results of testing the quality of the data obtained that all items of question on each variable shows valid and reliable results. While the hypothesis testing obtained that the style of leadership autocratic, democratic, and free have a positive and significant influence on the spirit and enthusiasm of employees. Partial tests show that democratic leadership style has the greatest influence on the spirit and enthusiasm of employees. In this study also disclosed that an effective leadership style is leadership that is tailored to the situation and conditions of the people he leads. Indications of the decline in the spirit and enthusiasm of employees of work is showed by high levels of absenteeism and employee movement. This arises as a result of undesirable leadership Keywords: the style of autocratic leadership, the style of democratic leadership, the style of free leadership, the spirit and enthusiasm of employees
PENGARUH ROTASI PEKERJAAN DAN TEKANAN PERAN PADA ORGANIZATIONAL CITIZENSHIP BEHAVIOR Tatik Hayati; Agus Supriyanto
Riset Manajemen dan Akuntansi Vol 7, No 1 (2016)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v7i1.53

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh rotasi pekerjaan dan tekanan peran pada Organizational Citizenship Behavior. Penelitian ini dilakukan pada pegawai di RSUD dr. Soedono Madiun Jawa Timur. Responden dalam penelitian adalah pegawai di RSUD tersebut yang berjumlah 152 pegawai. Teknik pengambilan sampel menggunakan Non Probability Sampling dan teknik analisis data menggunakan regresi berganda dengan bantuan program SPSS 20.00. Hasil penelitian menunjukkan bahwa rotasi pekerjaan dan tekanan peran berpengaruh signifikan pada Organizational Citizenship Behavior (OCB). Implikasi manajerial penelitian ini yaitu melihat pentingnya rotasi pekerjaan dan tekanan peran karena akan berdampak pada perilaku Organizational Citizenship Behavior. Kata Kunci: Rotasi Pekerjaan, Tekanan Peran, Organizational Citizenship Behavior.
ANALYSIS OF INFLUENCE SERVICE QUALITY TO THE CUSTOMER LOYALTY IN SAVING SIMPEDES WITH CUSTOMER SATISFACTION AS MEDIATED VARIABLE ON BRI UNIT PASAR KLECO Muhamad Aris Munandar
Riset Manajemen dan Akuntansi Vol 8, No 2 (2017)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v8i2.29

Abstract

The purpose of this research was to examine the effect of: (1) service quality to the customers loyalty, (2) service quality to thr customers satisfaction and (3) customer satisfaction to the customers loyalty, and (4) service quality to the customers loyalty with service quality as mediated variable. The population in this study were all clients of BRI SimpedesPasar Kleco. The samples used by 180 respondents taken by convenience sampling. Analysis techniques using StructutalEqueation Modeling (SEM) and path analysis with the help of LISREL program. The analysis shows (1) Service quality has a positive effect on customer loyalty BRI Pasar Kleco, (2) Service quality has a positive effect on customer satisfaction BRI Pasar Kleco, and (3) satisfaction has a positive effect on customer loyalty BRI Pasar Kleco and (4) customers satisfaction of a mediation effect service quality on customers loyalty. Keywords: Service quality, satisfactionandloyalty, BRIPasar Kleco.
ANALISIS PENGARUH SELF-EFFICACY, LOCUS OF CONTROL DAN CONSCIENTIOUSNESS TERHADAP JOB-SATISFACTION DENGAN GOAL-COMMITMENT SEBAGAI VARIABEL PEMEDIASI MARTHA HADIANI ANGGRAITA
Riset Manajemen dan Akuntansi Vol 7, No 1 (2016)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v7i1.20

Abstract

This study analyzes the effect of Self-Efficacy, Locus Of Control and Conscientiousness on Job-Satisfaction with Goal-Commitment as mediation variable. The samples of this research were 145 employees respondences at BPU Rosalia Indah. The sampling methodology uses non-probability sampling, while the technique uses convenience sampling. The data analysis uses SEM. The results of the analysis are: 1) At BPU Rosalia Indah Self-Efficacy, Locus of Control and Conscientiousness significant effect on the Goal Commitment and Job-Satisfaction; 2) At BPU Rosalia Indah, Goal-Commitment has a positive effect on Job Satisfaction; 3) At BPU Rosalia Indah ,Goal-Commitment mediates the effect of Self-Efficacy, Locus of Control and Conscientiousness on Job-Satisfaction. Key word: Self-Efficacy, Locus Of Control, Conscientiousness, Goal Commitment, Job Satisfaction.
PENGARUH PENERAPAN INFORMASI AKUNTASI, PARTISIPASI DAN KEPUASAN KERJA TERHADAP KINERJA MANAJER HOTEL DI SURAKARTA Jumingan, Jumingan
Riset Manajemen dan Akuntansi Vol 10, No 1 (2019)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v10i1.73

Abstract

The purpose of this study was to determine the effect of the application of accounting information, participation in job satisfaction and joint or simultaneous influence between the application of accounting information, participation in the use of accounting information and job satisfaction on manager performance. The hypothesis proposed as follows is assumed to have a significant influence between the application of accounting information to the performance of functional managers of 3 and 4 star hotels in the Surakarta region. The population in the study were all functional hotel managers of 3 and 4 star hotels in the Surakarta region, while the samples taken were 50 hotel functional managers with sampling techniques using the stratified random sampling method. Analysis of the data used in this study are: validity test, reliability test, partial regression analysis, t test, multiple linear regression analysis, F test, and coefficient of determination (R2). Based on the results of the analysis it can be concluded that the application of accounting information, participation and job satisfaction proved to influence the performance of managers both partially and jointly or simultaneously and the results of the coefficient of determination analysis found that the application of accounting information, participation and job satisfaction had an influence on manager performance amounting to 81.1%.
PERAN DARI KOMITMEN DI DALAM RELATIONSHIP MARKETING TERHADAP RESPONS PENGGUNA DI MASKAPAI PENERBANGAN GARUDA INDONESIA SEBAGAI REPRESENTASI PERUSAHAAN MILIK NEGARA Suluh Perbowo Santosa
Riset Manajemen dan Akuntansi Vol 6, No 1 (2015)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v6i1.10

Abstract

This study aims: 1) Examine empirically the effect of the communication made by the company and the user trust against the user commitment; 2) Examine empirically the role of the dimensions of user commitment against the user response to the company. The sample in this study consisted of 139 users, using convenience sampling method. Calculation of validity test using Bivariate Correlation and reliability test using Cronbach's Alpha. The method of data analysis in this study using the classical assumption test, regression analysis, t test statistic, F test statistic, and R2. Based on the data analysis obtained the following results: 1) proved that the communication has positive and significant to the commitment; 2) proved that the trust has positive and significant to the commitment; 3) proved that the communication has positive and significant to the trust; 4) proved that the affective commitment has positive and significant to the repurchase intentions; 5) proved that the affective commitment has positive and significant to the advocacy (WOM); 6) proved that the continuance commitment has negative and significant to the advocacy (WOM); 7) proved that the affective commitment has positive and significant to the continuance commitment; 8) proved that the normative commitment has positive and significant to the affective commitment. Keywords : communication, trust, commitment, relationship marketing, consumer response, Garuda Indonesia
Hubungan Antara Strategi, Sistem Pengendalian Manajemen dan Sistem Pengukuran Kinerja: Sebuah Studi Literatur Wahyu Widarjo
Riset Manajemen dan Akuntansi Vol 9, No 1 (2018)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v9i1.62

Abstract

This paper discusses the study results of the relationship between strategy, management control system and performance measurement system. Based on the literature review results, it can be concluded that there is a relationship between strategy, management control system, performance measurement system and organizational performance. Organizations need a strategy to achieve vision, mission and goals of organization. In the process of formulating strategy, organizations need to pay attention to strategic capabilities and resources, business environment or level of competition and capital structure. Furthermore, in the process of implementing strategy, a system is needed which can be used to ensure that the organization has implemented a strategy in line with the organization objectives. Therefore, control system and performance measurement system are needed which are synergistic or in line with the established strategy so that the organization can continue in innovating and it will enhance capability and competitiveness which will ultimately improve organizational performance. Keywords: Strategy, management control system, performance measurement system.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN TAMU DI FAVE HOTEL ADI SUCIPTO SOLO Wahyu Ari Indriastuti; Lilik Kristanto
Riset Manajemen dan Akuntansi Vol 7, No 2 (2016)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v7i2.34

Abstract

The development of Surakarta city as a city of culture has attracted many domestic and foreign tourists. This resulted in an increase in the hotel accommodation services. Fave Hotel guest solo research is always considered as given the importance of customers in the hospitality service activities that are managed by the company. Target or targets basically services that can meet customer expectations as users of the service. Residential customers who make repeated at the hotel is not only influenced by the quality of the room but also affected the quality of service. Good service quality will encourage consumers to re-occupancy. Hotels are examined in this study are Fave Hotel Solo. The procedure in the selection of the sample is non-probability sampling. The sampling method used in this study is to provide a questionnaire to guests who are staying at the Fave Hotel Adi Sucipto Solo. The results showed that the reliability of a positive effect on customer satisfaction, responsiveness positive effect on customer satisfaction, assurance / guarantee no positive effect on customer satisfaction, empathy positive effect on customer satisfaction, real (tangible) positive effect on customer satisfaction. Keywords: service quality, customer satisfaction.
PENGARUH KECERDASAN EMOSIONAL PADA KOMITMEN ORGANISASIONAL DENGAN KEPUASAN KERJA DAN KEMATANGAN DIRI SEBAGAI PEMEDIASI Nina Adelina
Riset Manajemen dan Akuntansi Vol 8, No 1 (2017)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v8i1.25

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kecerdasan emosional pada komitmen organisasional, menganalisis pengaruh kecerdasan emosional pada kepuasan kerja, menganalisis kecerdasan emosional pada kematangan diri, menganalisis pengaruh kepuasan kerja pada komitmen organisasional, menganalisis pengaruh kematangan diri pada komitmen organisasional, menganalisis peran mediasi kepuasan kerja dalam hubungan antara kecerdasan emosional dengan komitmen organisasional, dan menganalisis peran mediasi kematangan diri dalam hubungan antara kecerdasan emosional dengan komitmen organisasional. Penelitian ini merupakan penelitian populasi dengan metode sensus dimana semua anggota populasi dijadikan sampel dengan sampel valid 99 responden. Metode pengumpulan data melalui penyebaran kuesioner langsung kepada responden. Metode analisis data menggunakan dengan program SPSS. Berdasarkan hasil analisis data, menunjukkan bahwa kecerdasan emosional berpengaruh positif pada komitmen organisasi, kecerdasan emosional berpengaruh positif terhadap kepuasan kerja, kecerdasan emosional berpengaruh positif pada kematangan diri, kepuasan kerja berpengaruh positif pada komitmen organisasional, kematangan diri berpengaruh pada komitmen organisasional, kepuasan kerja tidak memediasi pengaruh kecerdasan emosional pada komitmen organisasional, dan kematangan diri tidak memediasi pengaruh kecerdasan emosional pada komitmen organisasional. Kata Kunci : Kecerdasan Emosional, Komitmen Organisasional, Kepuasan Kerja, Kematangan Diri .
Pengaruh Dimensi Service Quality, Informasi Dan Image Pada Behavioral Intentions Yang Dimediasi Oleh Kepuasan Emosional Herlina Rahmawati
Riset Manajemen dan Akuntansi Vol 6, No 2 (2015)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v6i2.16

Abstract

High satisfaction tends to cause consumers to behave in a positive, emotional attachment to the brand or institution, and so a rational preference it can result high loyalty of consumer. For a service company one of the tools to support the competitive strategy for the better is to have a good quality of service. This study aimed to analyze the effect of service quality, information and images on the emotional satisfaction and behavioral intention The population in this study was the visitors Karanganyar Library and Archives. Sampling technique in this study using a non probability sampling and number of samples used by 50 respondents. Methods for collecting data using questionnaires, while the method of data analysis using path analysis. The results of this study demonstrate that reliability has positive and significant effect on emotional satisfaction. Responsiveness has positive effect but not significant on emotional satisfaction. Assurance no significant effect on emotional satisfaction. Access has positive and significant effect on emotional satisfaction. Communication no significant effect on emotional satisfaction. Empathy has positive and significant effect on emotional satisfaction. Information no significant effect on emotional satisfaction. Image no significant effect on emotional satisfaction. Reliability is not a significant effect on behavioral intentions. Responsiveness has positive and significant effect on behavioral intentions. Assurance has no significant effect on behavioral intentions. Empathy has positive and significant effect on behavioral intentions. Image has no significant effect on behavioral intentions. Emotional satisfaction has positive and significant effect on behavioral intentions. Keywords: quality of service, information, images, emotional satisfaction, behavioral intention

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