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Jurnal Sosioteknologi
Published by Institut Teknologi Bandung
ISSN : 18583474     EISSN : 2443258X     DOI : -
Core Subject : Social, Engineering,
Engineering Social Sciences
Jurnal Sosioteknologi is a journal that focuses on articles that discuss results of an intersection of research fields of science, technology, arts, and humanities as well as the implications of science, technology, and arts on society. It is published three times a year in April, August, and December. Jurnal Sosioteknologi is a collection of articles that discuss research results, conceptual ideas, studies, application of theories, and book reviews. Jurnal Sosioteknologi has been indexed by Google Scholar and Indonesian Publication Index (IPI). ISSN: 1858-3474 Jurnal Sosioteknologi adalah jurnal yang memfokuskan pada tulisan berupa penelitian interseksi bidang ilmu sains, teknologi, seni, dan ilmu kemanusiaan serta implikasi sains teknologi dan seni terhadap kehidupan masyarakat. Terbit tiga kali setahun pada bulan April, Agustus, dan Desember. Jurnal Sosioteknologi berisi tulisan yang diangkat dari hasil penelitian, gagasan konseptual, kajian, dan aplikasi teori, serta ulasan buku. Jurnal Sosioteknologi telah terindeks oleh Google Scholar, Citerseerx, dan Indonesian Publication Index (IPI). ISSN: 1858-3474
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Articles 11 Documents
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Search results for , issue "Vol. 23 No. 1 (2024): MARCH 2024" : 11 Documents clear
Navigating the Digital Landscape: Unveiling Language Dynamics and Digital Identity among Indonesia’s Contemporary Generation Wagiati, Wagiati; Darmayanti, Nani; Adji, Muhammad
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.8

Abstract

This research article investigates the impact of the Internet on language development and digital linguistics in Indonesia. It explores the search frequency and familiarity trends of Indonesian words and phrases, examining their connection to social change and identity. The study utilizes the Google Trend platform to collect data from 2018 to 2023, capturing the prevalence of the Indonesian language in Google searches. The research incorporates a comparative analysis of online data from social media, incorporating ethnographic interviews with 30 participants, and conducting a comprehensive lexicon survey. 77 Indonesian words and phrases are collected and analyzed, providing insights into familiarity patterns. Additionally, interviews and surveys are conducted with Indonesian university students to understand their attitudes towards language, its role in shaping identities, internet usage, and societal norms. The analysis focuses on 40 selected words, investigating their correlation with language patterns, identity formation, emotions, and societal conventions. The findings reveal how neologisms within Indonesia’s digital linguistic landscape reflect societal shifts, including contemporary events, social media trends, and societal pressures. The proliferation of trending words aligned with themes of identity, societal norms, and emotional well-being highlights the influence of social media and the Internet on language dissemination. These changes are deeply embedded in Indonesia’s digital linguistic milieu and are further elucidated through interviews, offering insights into internet users’ linguistic practices. The study emphasizes the importance of tracking language and societal trends for self-expression and integration into diverse communities. It also highlights the reciprocal relationship between self-identity and communal influence on language development. This research contributes to understanding language dynamics and digital identity in the Indonesian context, revealing the complex interplay between language, society, and individual perspectives.    
User Interface Aplikasi Pencegahan dan Penanganan Kekerasan Seksual di IT Telkom Purwokerto Cahyo, Rangga
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.7

Abstract

Since 2015 until 2022, there has been a surge in cases of sexual violence in the educational environment. Based on data compiled from SIMFONI PPA (Online Information System for the Protection of Women and Children), approximately 21,000 cases of sexual violence were recorded in the educational environment in 2022. This violence also occurs in the realm of higher education, and unfortunately, the handling of sexual violence in higher education institutions still relies on manual methods, leading to convoluted processes. As a result, very few victims report incidents due to the complexity of reporting and the sluggishness of the handling process. There is a need for action to address this issue, one of which is designing an application as a platform for addressing sexual violence. This research aims to design a user interface for an application to address sexual violence in higher education institutions in Indonesia using the design thinking method. The subjects involved are the academic community of IT Telkom Purwokerto as samples. In the testing, it was found that the application design created can help accommodate the needs of victims in the process of addressing sexual violence. This design is expected to serve as a blueprint for addressing sexual violence in higher education.
Democracy in Divided Societies: Electoral Engineering for Conflict Management “Chapter 3 Centripetal Incentives and Political Engineering in Australia” Muharam, Ricky Santoso
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.11

Abstract

Benjamin Reilly is a professor of political science and international relations at the University of Western Australia. Benjamin previously served as dean of the Sir Walter Murdoch School and was director of the Centre for democratic institutions at the Australian National University (ANU). Benjamin is also an expert in the Australian government, the United Nations, and other international organizations. As a professor of political science, Benjamin was invited to various scientific forums to speak at well-known campuses, such as Harvard, Oxford, and Johns Hopkins. Publicizing scientific papers and books earned Benjamin numerous international grants from the Carnegie Corporation of New York, the United StatesInstitute of Peace, the East-West Center, the National Endowment for Democracy, and the Australian Research Council. Benjamin’s ideas and thoughts were widely published in various international and national newspapers, including the New York Times, Financial Times, Wall Street Journal, Washington Post, and Time Magazine.
Relasi Pengetahuan dan Ruang Arsitektural : Telaah Jaringan-Aktor Kampung Sepatu Cibaduyut dan Jenama Sepatu Ekspor di Bandung Andayani, Firda Rasyidian; Ekomadyo, Agus Suharjono
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.10

Abstract

Kampung sepatu Cibaduyut in Bandung is known as a Cibaduyut shoe village and as a residential area with dominant shoe industry activities. Knowledge of shoemaking was preserved from generation to generation in this village. Kampung Cibaduyut had business relationships with branded shoe entrepreneurs, including export shoe brands in Bandung such as Tegep Boots and Exodos57. Through these relationships, the basic knowledge network of kampung sepatu Cibaduyut could develop to reach the global market. This study aims to explore the architectural spaces (artifacts) and human actors who play an important role in bringing local knowledge to Cibaduyut so that it can be used by foreign consumers using the Actor-Network Theory (ANT) method. The results of this study showed that production spaces in the form of workshops and home industries in kampung sepatu Cibaduyut were places where knowledge was transferred through local brand export shoes to foreign countries.
Peran Virtual Experiential Marketing dan Brand Trust terhadap Brand Loyalty: Peran Virtual Experiential Marketing dan Brand Trust terhadap Brand Loyalty khoirunissa, Alvi diani; Rufaidah, Popy
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.2

Abstract

The purpose of this study is to analyze the role of virtual experiential marketing and brand trust in brand loyalty among virtual try-on cosmetic filter users in Indonesia. An online tool made using Google Forms and shared on social media was used to perform the research. SEM-PLS was the statistical method employed to examine 287 convenience sample data. The results showed that virtual experiential marketing has a positive impact on brand loyalty, and brand trust has a positive impact on brand loyalty. The study recommends the most effective indicators of virtual experiential marketing, identifying external factors that influence a cosmetics brand's strategy in Indonesia in forming trust and loyalty, and using the virtual try-on filter feature to build trust through positive virtual experiences.
Analisis Eye-Tracking Pengalaman Pengguna pada TikTok Museum MACAN Prameswari, Clarissa; Rahmi, Rahmi
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.3

Abstract

This experimental study explores how Generation Z and Y in Indonesia interact with Museum MACAN’s TikTok content, using eye-tracking to understand engagement with cultural content on this pivotal platform. Participants undertook tasks of varying lengths (120, 300, and 180 seconds) to reflect different engagement scenarios, with metrics like Participant Quality Grade (PQG), test duration, browser dimensions, K-factor, gaze, and fixation counts assessing interaction depth. Results indicate high engagement levels, with quality ranging from good to excellent and a noted preference for focal processing, suggesting users’ concentrated attention on video content. Heatmaps confirmed video content as the primary focus area. This study highlights TikTok’s role in enhancing museum engagement and provides insights for cultural institutions to refine their social media content strategies.
Menggali Faktor-Faktor yang Mempengaruhi Transformasi Digital dalam Pelayanan Publik di Kota Banda Aceh dan Kota Jambi Ali, Chaidir; Wildhani, Annisa Millania; Purwaningsih, Titin
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.5

Abstract

This research aims to prove the hypothesis regarding the factors that influence digital transformation in public services in of Banda Aceh and Jambi using the TAM framework with the variables usefulness, attitude toward, ease of use, and social influence. This research uses a quantitative descriptive method with data sources from questionnaires distributed via Google Form with 200 respondents and data processing using SMART PLS3 software. The research results show an R-square value of 0.671. It can be concluded that the interpretation of the level of user satisfaction in Banda Aceh and Jambi regarding digital transformation is 67.1%; the r-square is identified in the strong category. Several TAM variables that have a significant influence are ease of use, social influence variables with P values of 0.004 and 0.000, and variables that do not have asignificant effect are usefulness and attitude towards it with P values of 0.511 and 0.056.
Membangun Kepercayaan terhadap Sistem Pendukung Pendidikan berbasis Kecerdasan Buatan: Sebuah Review Naratif Herdiani, Anisa; Mahayana, Dimitri; Rosmansyah, Yusep
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.6

Abstract

A primary challenge associated with the implementation of educational support systems is the establishment of student trust in the systems themselves. Trust is a critical factor in the acceptance and use of AI-enabled systems, as it reduces uncertainty and the perception of risk associated with new technology adoption. A literature review of existing studies on trust in AI-based systems is needed to provide a solid foundation for future studies. This research aims to identify gaps in the literature regarding the establishment of user trust in AI-based educational systems by exploring the criteria of trust and the challenges of building trust in AI systems. A narrative review of the literature is conducted to synthesize the findings of selected articles, covering (1) fundamental principles of trust and the process of establishing trust in non-human entities; (2) technical issues relating to explainable AI; (3) the utilization of explainable AI to facilitate decision-making; and (4) the use of AI systems in facilitating educational activities and its influence. This article summarizes trust criteria, including reliance, transparency, affectiveness, integrity, consistency, fairness, accountability, security, and usability. Building trust in AI systems involves addressing technical, ethical, and societal challenges to ensure the responsible and beneficial use of AI for individuals and society.
INFLUENCE OF THE QUALITY OF ELECTRONIC SERVICES (WEBSITE DESIGN, CUSTOMER SERVICE, SECURITY/PRIVACY, FULFILMENT) ON CUSTOMER SATISFACTION AND REPURCHASE INTEREST IN THE McDONALD'S APPLICATION Dhiya Athaya Gusfi; Saputri, Marheni Eka
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.4

Abstract

With the rapid advancement of technology, many companies are innovating online sales to increase consumer convenience when ordering food. Nowadays, competition among companies is getting fiercer, urging businesses to continuously improve their service quality to attract customers' interest in making repeat purchases. The purpose of this study is to investigate how customer satisfaction and repurchase interest in the McDonald's app are affected by e-service quality, which includes issues such as website design, customer service, security/privacy, and fulfillment. The study population wasMcDonald's app users in Bandung City, with 400 respondents taken through online questionnaire distribution through social media. The method used SEM-PLS for data analysis, and the sampling procedure was conducted with purposive sampling. The findings show that website design positively and significantly affects e-service quality, customer service positively and significantly affects e-service quality, security/privacy positively and significantly affects e-service quality, and fulfillment positively and significantly affects e-service quality, e-service quality positively and significantly affects customer satisfaction, and customer satisfaction positively and significantly affects repurchase intention on the McDonald's app.
Kelas Daring Sinkronus dan Asinkronus di Sekolah Menengah Pariwisata di Indonesia: Aplikasi Teknologi dan Tantangan Rido, Akhyar; Prakoso, Bagus Hary; Perez-Amurao, Analiza Liezl; Purba, Mariati; Siswanto, Heni Waluyo
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.1

Abstract

There has been an increasingly dominant use of technology in education institutions, yet limited studies holistically investigate the utilization of technological applications in tourism vocational high schools. This research explored the synchronous and asynchronous technological applications used and the challenges experienced by teachers and students of a tourism vocational high school in Indonesia, mainly in hotel and culinary online classrooms. This research employed a qualitative approach. Data were collected by observing four classes in two vocational schools in Yogyakarta and Bali. Interviews with five teachers and five students were also conducted on a voluntary basis. The findings indicate that teachers and students used various technological applications like Google Meet, Zoom, Microsoft Team, Cisco WebEx, Discord,and Skype for synchronous online learning. They also utilized more technological applications such as WhatsApp, YouTube, Google Classroom, Google Form, Telegram, Moodle, Screencast-O-Matic, Facebook, Instagram, Quizzes, Kahoot, and Twitterfor their asynchronous online learning. Both teachers and students faced technical, pedagogical, psychological, and personal challenges such as an unstable internet connection, a lack of technological literacy, incompatible gadgets, limited participation, work overload, demotivation, and a lack of focus on learning. To conclude, a number of technological applications were used to facilitate learning in hotel and culinary departments, even though there were many challenges that came with their usage. The results of this research can be used by relevant stakeholders preparing for future learning, especially in vocational high schools.

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