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INDONESIA
ASEAN Journal on Hospitality and Tourism
Published by Institut Teknologi Bandung
ISSN : 14122073     EISSN : 27222748     DOI : -
Core Subject : Humanities, Social, Engineering,
Humanities Engineering Social Sciences
The main purpose of this international refereed journal is to advance and foster tourism and hospitality education, research, and professionalism in the Southeast Asia region. The journal provides a vehicle for increasing awareness, consideration and analysis of issues in tourism and hospitality, and also promotes the interchange of ideas, and comparative studies, both within the countries of the region and between these countries and other parts of the world.
Arjuna Subject : -
Articles 448 Documents
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ASEAN COOPERATION INTOURISMTRAINING:VOICES OFTHAI AND VIETNAMESE SCHOOLS HIEN, NGUYEN THUY
ASEAN Journal on Hospitality and Tourism Vol 9, No 1 (2010)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

This study examined vocational teachers’ and administrators’ perception of ASEAN cooperation in tourism training and identify factors affecting their perception. A documentary and questionnaire were employed to collect data. At least 79 percent of respondents agreed that ASEAN information is disseminated widely, clearly, continuously and it is easy to recognize ASEAN publications among others. However, information about the regional cooperation in tourism training in particular was not considered to be adequate. Administrators and teachers in general had positive attitudes toward ASEAN cooperation. Yet while respondents did not appreciate the impact of differences in national culture and school formal organization procedures on ASEAN cooperation, the results of this research showed that nationality and school status do influence their perception, and thus, guide their behavior in cooperation. The data also revealed a fact that schools value resources that ensure quality of training provision rather than existing relations or financial resources of a potential partner.
PREFERENCES FOR ONLINE Vs. TRADITIONAL TRAVEL RESERVATION ELHAJ, MALIK
ASEAN Journal on Hospitality and Tourism Vol 10, No 2 (2011)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Quantitative survey data were collected from U.S. citizens to determine the extent to which trip destination (domestic or international) and trip purpose (business, leisure, or personal) affected consumers’ preferences for traditional versus online reservation systems. The results indicated that the participants preferred travel agent phone calls for all types of international flights, but online airline websites and online travel agent websites for domestic flights. Online airline websites were preferred for business trips. Stakeholders in online and traditional travel agents can use the results from this study to remain competitive as the travel industry evolves.
Cover and Editorial Board Vol. 14 No. 1, 2015 farag, asad
ASEAN Journal on Hospitality and Tourism Vol 14, No 1 (2015)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

URBAN ECOTOURISM TO REDUCE TOURISM IMPACT ON AIR QUALITY OF BANDUNG CITY Adriani, Yani
ASEAN Journal on Hospitality and Tourism Vol 12, No 1 (2013)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

The development of tourism in Bandung over the past decade caused both a positive and a negative impact on social and environmental aspects. Concentration of tourist activity which spread across many parts of the city could be a source of congestion and air pollution now and in the future.Negative impacts of tourism on the environment in Bandung city was also suffered by the people. Awareness of people and tourist concerning the importance of a healthy, comfortable, and sustainable environment in the future could encourage community spirit to develop Bandung urban tourism which are high quality and environmentally sound. The urban ecotourism is a concept in which tourism development is expected to meet the expectations of the community and tourists in the development of Bandung tourism that has taken the quality of the environment, society, and tourists into consideration. The diversity of tourist attraction in Bandung could provide broad opportunities for the development of urban ecotourism in Bandung. Development of six urban ecotourism areas is expected to reduce the negative impact of tourism, particularly on declining air quality.
CUSTOMER ORIENTATION AMONG RURAL HOME STAY OPERATORS IN MALAYSIA KAYAT, KALSOM
ASEAN Journal on Hospitality and Tourism Vol 6, No 2 (2007)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Based on earlier writings and research in the fields of total quality management, service quality and marketing which suggest understanding customer needs is a pre-requisite to satisfactory service delivery, a study was undertaken to understand and analyze customer orientation among the home stay operators in Malaysia. Data was collected from 142 respondents who operate home stay programs in 10 rural areas in Peninsular Malaysia using structured survey questionnaires. Findings from the study indicate that rural home stay operators place utmost importance on customer satisfaction as long as it is within their means and their boundaries of traditional customs. What needs to be improved on is their capability so that they are able to identify the expected quality of service of the visitors and so that they are able to fulfil this expected quality of service.
RISK MANAGEMENT IN VOLCANO TOURISM IN INDONESIA Sigit Cahyadi, Hery
ASEAN Journal on Hospitality and Tourism Vol 13, No 2 (2014)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Indonesia is a country that is located in the Pacific Ring of Fire and three continental plates. It makes Indonesia has a lot of volcano with its beautiful crater. Today, the volcanoes not only attract the researchers to come but also attract people for the purpose of tourism and recreation. The beautiful sceneries and the unique landscapes make the volcanoes become a tourist destination. But the lack of risk management in that destination gives some contributions to the accidents to the tourist. A qualitative data analysis was conducted in this research and a survey and literature review method used to identify the risk management that was conducted by volcano tourism destination. The aim of the study is to identify how the volcano tourism destinations in Indonesia managed in its relationship to decrease the accidents in volcano tourism
TOWARDS A 6CS POSITIONING TYPOLOGY OF MEDICAL TOURISM DESTINATION IN INDIA NGEE, KEITH NG YONG
ASEAN Journal on Hospitality and Tourism Vol 10, No 1 (2011)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Medical Tourism was coined when people started looking for cost-effective treatments internationally. The success of this industry depends on the collaboration between private medical care providers and the tourism industry that focused on patients seeking critical and complex surgeries and other forms of specialized treatment. The main objective of this paper is to examine the perspectives of different stakeholders to position India as a global healthcare and medical tourism destination. Grounded theory was chosen as the main research methodology. Grounded theory is a systematic, inductive approach to help understand complex social processes. The main motivation that encouraged this choice is the ability of grounded theory to handle the emergence of problems identified by participants in a study. The principal data collection method was interview of likely stakeholders in the medical tourism industry in India. Using the constant comparison technique, data from interviews were coded and grouped into similar categories to identify patterns. This study highlighted the importance of branding in positioning India as a medical hub and the importance of public-private partnerships in exploring the emerging avenues in healthcare tourism. The research results will also help in gaining some valuable insights which will help all the interest groups and beneficiaries to make maximum advantage of healthcare travel.
CUSTOMERS' SATISFACTION ON HOTEL INTERNET SERVICE IN SINGAPORE: AN EXPLORATORY STUDY NG, KEITH
ASEAN Journal on Hospitality and Tourism Vol 7, No 1 (2008)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Advances in the development of internet technologies have created new avenues for the hotel industry; however embracing internet technologies does not necessitate the success of any hoteliers. From a customer perspective, ability to access more information meant that service providers such as hoteliers need to meet increasing demands to fulfill expectations. It is imperative that the hotel industry must constantly adapt to environment changes such as meeting the demands of customers utilizing innovative technology. While most hoteliers would agree that using the Internet creates benefits for the customers, little is known about the mechanisms in generating customer satisfaction on the Internet. This study will explore the reasons that influenced Internet users ' satisfaction in the hotel industry and identify new directions of the Internet for the hotel industry.
MUSIC IN THE CARIBBEAN ISLANDS: ROLE OF REGGAE MUSIC AND TOURISTIC CULTURE IN JAMAICA LEE, CHANG
ASEAN Journal on Hospitality and Tourism Vol 7, No 1 (2008)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Reggae music is more than a popular music style. It has been an essential part of tourism development in Jamaica. The way in which reggae music has been interpreted since its inception is critical to understanding the music 's effect on Jamaica's touristic culture. This touristic culture describes the established social atmosphere of the community and attitude of local residents and visitors toward tourism within the region. The Jamaican government's effort to control the social movement and the role of reggae music in relation to tourism are viewed by understanding reggae music with respect to the Rastafarian movement. Governmental approaches played an important part in allowing the development of touristic culture with reggae music and the Rastafarian movement. The purpose of this study was to view the role of reggae music in Jamaican tourism development along with a social movement, the Rastafarian movement. This study was important because it served as a vehicle to understand the interplay of social movement and touristic culture. Such an understanding of touristic culture could be useful in tourism dependent regions. This study used an extensive review and analysis of the literature to make observations and conclusions.
PROMOTING AND SUSTAINING LOCAL TOURISM INDUSTRY IN CAMANAVA AREA BY BUILDING DISASTER RESILIENT COMMUNITIES Espiritu, Rogelio I.; Guevarra, Katherine C.
ASEAN Journal on Hospitality and Tourism Vol 14, No 2 (2015)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

This paper aims to present the potential growth of local tourism industry in the cities of Caloocan, Malabon, Navotas and Valenzuela (CAMANAVA) despite the perennial problem of flooding and alarming rate of land subsidence in the area. The University of the East (UE), a private higher education institution in partnership with the local government units, non-government organizations, civil society groups, higher education institutions, and other stakeholders has initiated sustainable community development programs to reduce the vulnerability of marginalized communities by increasing their capacities.

Page 9 of 45 | Total Record : 448

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