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Prodi Magister Ilmu Kesehatan Masyarakat Fakultas Kesehatan Masyarakat UNDIP, Jalan Professor Soedarto, Tembalang, Kota Semarang, Jawa Tengah 50275, Indonesia
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Manajemen Kesehatan Indonesia
Published by Universitas Diponegoro
ISSN : 23033622     EISSN : 25487213.     DOI : -
Core Subject : Health, Science,
Decision Sciences, Operations Research & Management Health Professions
Arjuna Subject : -
Articles 373 Documents
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Analisis Faktor yang Berhubungan dengan Kunjungan Antenatal Care (ANC) Remaja Hamil di Wilayah Kerja Puskesmas Kota Kupang Elfrida Dana Riwoe Rohi; Aloysius Liliweri; Sabina Gero
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 3 (2022): Desember 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.3.2022.218-227

Abstract

Background: Adolescence is a period of “ Opportunity Window”, where an appropriate period to inculcate good values, norms in order to avoid so many problems one of which is on reproductive health issues. The purpose of this study to analyze factors associated with teenage pregnancy ANC Regional Health Center in the city of Kupang. Methods: This was an analytic observational study using cross sectional design. The sample in this study amounted to 81 pregnant teenagers. Statistical analysis used were univariate, bivariate analysis using chi square (x2) and multivariate analysis using multiple regression test (multiple regression) with a confidence level α of 0.05. Results: The results showed the most age groups, namely pregnant teens in the late teens (81.75 % ). The results of the bivariate analysis showed a significant relationship between perception and implementation of ANC (p=0.000), family support with the implementation of the ANC (p=0.048), knowledge with the implementation of the ANC (p=0.006), education with the implementation of the ANC (p=0.000), health care providers with the implementation of the ANC (p=0.001), facilities and infrastructure with the implementation of the ANC (0.007) with antenatal care visit of pregnant teen in the working area of public health centre in city of Kupang. Multivariate analysis showed a dominant factor associated with ANC visit where the variable of negative perception will decrease ANC visit by 2.800 times and variable of low education will decrease ANC visit by 5.375 times.Conclusion: The majority of pregnant teens in City Of Kupang were not complete their ANC visit. Therefore, it requires the involvement of all parties in decreasing the number of teenage pregnancies.
Hubungan Hypnoprenatal Massage terhadap Kesehatan Mental Ibu Hamil Trimester III Annisa Amalia Hanifa; Melyana Nurul Widyawati; Suryati Kumorowulan; Djamaluddin Ramlan
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 3 (2022): Desember 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.3.2022.271-279

Abstract

Pregnancy is a very vulnerable process in women's lives so that mental health problems often arise. Neglected mental health will result in a number of adverse consequences for both the mother and the fetus. Hypnoprenatal massage is a non-pharmacological therapy that is believed to be very effective for overcoming stress, increasing relaxation and affecting emotional status and psychosocial health. This study aims to analyze the effect of hypnoprenatal massage on improving mental health of pregnant women in the third trimester. This study is nonrandomized control group pretest-posttest conducted in Semarang Regency at five primary healthcares. This study used 36 respondents who were divided into intervention and control groups. The intervention group got hypnoprenatal massage given for 2 weeks while the control group got standard care of third trimester. Mental health measure using the Self Reporting Questionnaire (SRQ) before and after treatment. Based on the result of this study there was a decrease in the average SRQ score of 2.78 after receiving hypnoprenatal massage. Meanwhile, the SRQ score in control group decrease was only 0.56 with a p-value between the two groups of 0.004 (p-value<0.05). This study concludes that hypnoprenatal massage affects the improvement of mental health of pregnant women in the third trimester. Keywords: hypnosis, prenatal massage, mental health
Analisis Waste Alur Pelayanan Rawat Jalan RS. Mata Undaan Surabaya Sebagai Upaya Peningkatan Capaian Waktu Tunggu Vinna Amalia Resi Damayanti; Ernawaty Ernawaty
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 3 (2022): Desember 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.3.2022.228-230

Abstract

Rumah Sakit Mata Undaan memiliki Indikator wajib yang salah satunya adalah waktu tunggu pelayanan yaitu di rawat jalan. Indikator pada waktu tunggu pelayanan di rawat jalan yaitu (≤ 60 menit) dengan target 100%. Pada tahun 2017 sampai dengan tahun 2019, capaian indikator waktu tunggu pelayanan rawat jalan sebesar 44,8%. Penelitian ini bertujuan untuk menyusun rekomendasi untuk meningkatan capaian waktu tunggu rawat jalan khusus dan rawat jalan umum RS Mata Undaan Surabaya dengan menganalisis waste yang terjadi. Penelitian ini merupakan penelitian deskriptif. Desain penelitian yang digunakan adalah observasional dengan pendekatan cross sectional study dengan sampel petugas di Instalasi rawat jalan dan pasien yang berobat di Instalasi rawat jalan pada periode Februari-Maret 2020. Hasil penelitian menunjukkan bahwa terdapat 8 jenis waste yang terjadi di setiap proses pelayanan yang dilalui oleh pasien mulai dari pendaftaran sampai dengan mengambil obat di farmasi yang didapatkan dari hasil observasi waktu tunggu pelayanan berupa hasil stopwatch dengan satuan menit per detik dengan melihat perbandingan antara nilai standar deviasi dengan mean. Jika nilai standar deviasi > dari nilai mean, maka dinyatakan sebagai pemborosan (waste). 8 jenis pemborosan (waste) tersebut selanjutnya diklasifikasikan menjadi 3 (tiga) kategori waste yang telah peneliti temukan, diantaranya terdapat 4 (empat) tergolong waiting, 3 (tiga) yang tergolong unappropriate processing, dan 1 (satu) yang termasuk transportation. Rekomendasi yang dapat diberikan adalah melakukan penjadwalan ulang bagi dokter, dilakukannya perencanaan E-rekam medis untuk penyimpanan berkas pasien, serta menjaga kebersihan dan pemeliharaan rutin disetiap fasilitas pendukung yang ada di Instalasi rawat jalan. Kata Kunci : Alur Pelayanan, Instalasi Rawat Jalan, Waste, Waktu Tunggu
Pemanfaatan Pelayanan Puskesmas oleh Masyarakat di Daerah Perbatasan Kecamatan Entikong Feny Widiyastuty; Chriswardani Suryawati; Septo Pawelas Arso
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.64-78

Abstract

Daerah perbatasan di Indonesia termasuk ke dalam wilayah terpencil dan terisolir dengan kondisi geografis yang ekstrim dan infrastruktur yang minim. Keberadaan puskesmas juga belum dimanfaatkan dengan baik oleh masyarakat di daerah perbatasan. Puskesmas Entikong merupakan puskesmas yang terletak di daerah perbatasan memiliki capaian pelayanan rawat jalan rata-rata pertahun hanya sebesar 46,1% dan rawat inap 11%. Penelitian ini bertujuan menganalisis faktor yang berhubungan dengan pemanfaatan pelayanan kesehatan di Puskesmas Entikong Kabupaten Sanggau. Penelitian ini merupakan penelitian kuantitatif dengan desain studi cross sectional. Jumlah responden sebanyak 250 KK dipilih menggunakan tekhnik proporsional random sampling. Hasil penelitian diperoleh nilai signifikansi dari masing-masing variabel yaitu kebutuhan (preceived need) (p=0,000), asuransi kesehatan (p=0,033), jarak tempuh (p=0,423), waktu tempuh (p=0,221), budaya (p=0,000), persepsi sakit (p=0,018), dan persepsi pelayanan kesehatan (p=0,309). Faktor yang berhubungan dengan pemanfaatan pelayanan kesehatan adalah kebutuhan (preceived need), asuransi kesehatan, budaya dan persepsi sakit. Faktor yang tidak berhubungan dengan pemanfaatan pelayanan kesehatan adalah jarak tempuh, waktu tempuh dan persepsi pelayanan kesehatan. Pemberian informasi tentang kesehatan kepada masyarakat, peningkatan kualitas pelayanan, memenuhi sarana prasarana Pustu/Polindes, mendekatkan askes pelayanan serta meningkatkan cakupan kepemilikan asuransi kesehatan di harapkan dapat meningkatkan minat masyarakat dalam memanfaatkan pelayanan di Puskesmas Entikong. 
The Effect of Marketing Mix on Patient Satisfaction and Their Impact on Patient Loyalty in Hospital Inpatients Catherine Budiman; Hendra Achmadi
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.1-9

Abstract

Hospital is a health-care institution that provides comprehensive individual health services through continuous service quality improvement and active marketing management. A marketing mix is a set of tools that can be controlled and used by hospitals to influence and create patient satisfaction so that patients become loyal. The marketing mix of the 4Ps (product, price, place, and promotion) can affect patient satisfaction and loyalty. The purpose of this study is to examine the relationship between the marketing mix and patient satisfaction, and its impact on patient loyalty. The type of research is quantitative research with hypothesis testing. This study obtained 165 respondents by filling out online questionnaires from this study and processed using PLS-SEM. The results indicated that the product, price, place, and promotion variables gave an R2 value of 0.519 for patient satisfaction as a mediating variable. The mediating variable successfully showed a positive effect on patient loyalty with R2 0.499 and mediated the impact of the independent variable. Product, price, place, and promotion significantly positively impact patient satisfaction, which then describes a significant positive effect on patient loyalty. 
The Effect of Job Security and Burnout on Turnover Intention Mediated by Job Satisfaction Chelsia Ernes; Yohana F Cahya Palupi Meilani
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.79-90

Abstract

The high rate of turnover among healthcare workers has become a big challenge, particularly during the COVID-19 pandemic. Therefore, understanding the factors associated with turnover intention is important. The objective of this study is to analyse the effect of job security, burnout, and their impact on turnover intention mediated by job satisfaction in healthcare workers. This study is a quantitative survey with a cross-sectional approach and 155 respondents of healthcare workers who worked in a private hospital in Batam during the COVID-19 pandemic were taken as the sample using a purposive sampling method. Online questionnaires were distributed in order to collect the data. PLS-SEM analysis method is used to analyse the data. The findings from this study are job security has a positive and significant effect on job satisfaction, burnout has a negative and significant effect on job satisfaction, job satisfaction has a negative and significant effect on turnover intention, and job satisfaction is proved as a significant mediator towards turnover intention. This finding has implications for hospital managers to make recommendations that will enable the hospital to retain more health workers and thus reduce the turnover rate.Keywords: Job security, Burnout, Job satisfaction, Turnover intention
Pengaruh Internal Service Quality dan Workload terhadap Job Satisfaction Di RS Xyz Bojonegoro Arya Ganesha Sutantio; Yohana F. Cahya Palupi Meilani
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.10-21

Abstract

Introduction: One of the major factors in the success of a hospital is its employees, as a hospital contains many professionals that contribute greatly to the overall quality of service of the hospital. Thus, it is important for a hospital to maintain the Job Satisfaction of its employees, an employee that is motivated with their job would be more likely to be motivated and productive, resulting in better services given to the external customer of the hospital. Aim: This study was conducted to determine the effect of Internal Service Quality and Workload on Job Satisfaction. Methods: In this study, the data is collected using a questionnaire to 140 health workers in RS XYZ, Bojonegoro Regency using purposive sampling method. The analysis is done using partial lease square-structural equation modeling and carried out using SmartPLS software version 4.0. Results: The result of this finding is that both independent variables, Internal Service Quality and Workload have positive and negative correlation respectively. Conclusion: According to the result, providing a good Internal Service Quality to hospital employees would increase their job satisfaction, it is also important to manage workload appropriately as excessive workloads could lead to lower job satisfaction.
Beberapa Aspek Dimensi Budaya Keselamatan Pasien Hubungannya Dengan Budaya Lapor : Studi Kasus Di RSUD Kabupaten Semarang Hasti Wulandari; Yuliani Setyaningsih; Syamsulhuda Budi Musthofa
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.91-98

Abstract

WHO menghimbau kepada semua negara agar budaya melaporkan insiden keselamatan pasien menjadi budaya organisasi di rumah sakit, hal ini karena masih rendahnya tingkat pelaporan insiden di berbagai negara. Rumah Sakit Umum Daerah X yang merupakan salah satu RSUD di Kabupaten Semarang mulai menerapkan budaya keselamatan pasien sejak 2016, tetapi hasil pelaporan kejadian keselamatan pasien di rawat inap sejak tahun 2019 (pasca akreditasi) sampai dengan 2021 belum optimal. Tujuan penelitian adalah untuk menganalisis hubungan beberapa dimensi budaya keselamatan pasien dan budaya lapor keselamatan pasien di rawat inap RSUD X Kabupaten Semarang. Desain penelitian menggunakan cross sectional study dengan pengambilan sampel menggunakan teknik Consecutive Sampling sebanyak 138 responden. Analisis bivariat menggunakan uji Chi Square dan Confident Interval 95%. Hasil penelitian menunjukan persepsi keselamatan pasien p= 0,001 dengan OR=9,333, kerjasama tim p= 0,001 dengan OR=5,306, keterbukaan komunikasi p=0,001 dengan OR 9,725, dukungan manajemen p=0,001 dengan OR 18,643 terhadap budaya lapor keselamatan pasien di Rawat Inap RSUD X. Ada hubungan yang signifikan antara persepsi keselamatan pasien, kerjasama tim, keterbukaan komunikasi, dan dukungan manajemen pada perawat rawat inap terhadap budaya lapor di RSUD X.Kata kunci : Keselamatan Pasien, Budaya Keselamatan Pasien, Budaya Lapor
The Effect of Perceived Value, Brand Image, Satisfaction, Trust and Commitment on Loyalty at XYZ Hospitals, Tangerang Anggreini Oktavia Trisno; Margaretha Pink Berlianto
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.22-33

Abstract

Patient loyalty is a significant aspect of marketing strategies in the health industry, including hospitals. Loyal patients will return for treatment and recommend the hospital to others, and this can reduce marketing expenditure. Patient loyalty can be influenced by several factors, such as satisfaction, perceived value, commitment, trust, and brand image. If the patient's necessity meets their expectation, they will be loyal to the hospital. This study aims to find the positive effect of the independent variable, in the form of perceived value and brand image, towards the dependent variable, i.e., loyalty. Furthermore, the mediating variables are trust, commitment, and satisfaction, which can affect loyalty in private hospitals accredited by KARS and JCI. This research was conducted by distributing questionnaires via a google form. The data collected in this study were 261 respondents treated at XYZ Hospital, using a purposive sampling technique. The data in this study were analyzed using partial lease square-structural equation modeling (PLS-SEM) with the SmartPLS application. The results of this study showed that brand image, commitment, and satisfaction have a positive impact on loyalty; the brand image has a positive impact on satisfaction; Perceived value has a positive impact on trust and satisfaction; satisfaction has a positive impact on trust and commitment. Moreover, perceived value and trust do not demonstrate a positive impact on the study. 
Analisis Pengaruh Budaya Kesehatan, Kesadaran Kesehatan, dan Persepsi Produk Terhadap Konsumsi Jamu Pada Penderita Penyakit Pembuluh Darah di Bandar Lampung Dzul Fithria Mumtazah; Iwan Eka Saputra; Endah Setyaningrum
Jurnal Manajemen Kesehatan Indonesia Vol 11, No 1 (2023): April 2023
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.11.1.2023.99-108

Abstract

Vascular disease is a condition that affects the arteries or veins. Vascular disease occurs when blood vessels are weakened, blocked, or damaged. Other organs and structures of the body may be damaged by vascular disease as a result of reduced blood flow to the organs. In Lampung, patients with heart and the vascular disease reached 13.000 people. Meanwhile, herbal medicine is an alternative medicine that is commonly consumed by people to reduce the severity of the disease they suffer, including vascular disease. This study was conducted to determine the effect of individual health culture, their health awareness, and their perception of herbal products consumption to relieve and treat vascular disease. This research is quantitative. Data collected in this study is based on a questionnaire that provides the thoughts of the respondents. The result shows that health culture and health awareness do not always affect the consumption of herbal medicines. But the perception they have affects their decision in consuming herbal medicines. The herbal medicine that is top of mind for patients with vascular disease in Bandar Lampung to relieve vascular disease is garlic. Steps a product marketer of herbal medicines for blood vessels and heart should take is a positive perception in various circles, in Indonesia, especially in Bandar Lampung.

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