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Prodi Magister Ilmu Kesehatan Masyarakat Fakultas Kesehatan Masyarakat UNDIP, Jalan Professor Soedarto, Tembalang, Kota Semarang, Jawa Tengah 50275, Indonesia
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Manajemen Kesehatan Indonesia
Published by Universitas Diponegoro
ISSN : 23033622     EISSN : 25487213.     DOI : -
Core Subject : Health, Science,
Decision Sciences, Operations Research & Management Health Professions
Arjuna Subject : -
Articles 373 Documents
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The Analysis of Research Center Establishment Preparation at dr. Kariadi Hospital, Semarang Retnaningsih Retnaningsih; Anies Retnaningsih; Chriswardani Suryawati
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.175-184

Abstract

Background: A good preparation is required to set up a research center. Management support, planning, infrastructures, human resources, and funding are factors that are closely related to the requirements of the establishment of a research center.Objective: To analyze the preparation of the research center establishment at dr. Kariadi Hospital, Semarang.Method: This study was using analytic descriptive. As many as 180 respondents consisting of : hospital directors, heads of medical staff unit, specialists, general practitioners, paramedics, and interns, were involved in this study. Data collection was done through structured questionnaires. The data analysis including univariate analysis, bivariate analysis using chi-square, and multivariate analysis using logistic regression.Results: Factors that are significantly related to the preparation of the research center establishment are management support (p value 0.005; probability level of 39.66%), infrastructure (p value 0.020; probability level 35.97%), organizational system (p value 0.041; probability level 35.02%). Other factors that are not directly related to the preparation of a research center establishment are research personnel, quality criteria, research startups, achievement progress and constraints.Conclusion: Preparation for the establishment of a research center requires a full support of hospital management, both internal and external support.
Faktor-Faktor yang Mempengaruhi Loyalitas Konsumen di Siloam Hospitals Kebon Jeruk dan Lippo Village Franzeska Olivia Indra Putri; Chintya Nur; Margaretha Pink Berlianto
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.131-140

Abstract

Background: Customer loyalty is a major factor for all industries, including in service industry. One of the service industries is the healthcare industry. In the healthcare industry today, there’s a change approach from paternalistic (doctor-led) to patient-centered. In patient-centered approach, the patient participates for the decision of the services they will receive. If the services matched with the patient’s needs, the patient will trust and use the services again in the future, hence, will increase patient’s loyalty. The purpose of this study was to determine the effect of service quality, customer trust, and customer value on customer loyalty at the JCI standardized Siloam Hospitals.Method: Data collection in this study was conducted using an online questionnaire to 166 people who had visited Siloam Hospitals Kebon Jeruk and Lippo Village using simple random sampling method. Analysis using partial lease square-structural equation modeling (pls-sem) was carried out using the SmartPLS program to analyse the data.Results: The findings from the study are that all the variables, which are service quality (interaction quality, physical environment quality, outcome quality), customer value and customer trust, have a positive relationship to customer loyalty at Siloam Hospitals Kebon Jeruk and Lippo Village.
Evaluasi Pelaksanaan Program Pencegahan Stunting di Era Pandemi Covid-19 Wahyuni Arumsari; Dina Supriyati; Putri Sima
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.82-94

Abstract

The Covid-19 pandemic has disrupted all aspects of government activities through the implementation of PPKM. The implementation of community-based health programs has been delayed. This qualitative study aims to evaluate the implementation of the stunting prevention program during the COVID-19 pandemic. The study was conducted in Demak Regency, which has ten villages classified as stunting locus areas. Collecting data using in-depth interview method to five nutrition program holders at primary healthcare in the locus area. The data processing method uses content analysis. The stunting prevention programs studied included: promotion and counseling of infant and child feeding, supplementary feeding for severely malnourished and stunted toddlers, monitoring of toddlers' growth through posyandu activities, and administration of anthelmintic, vitamin A and supplementation for stunted under-fives. Based on the research, it is known that the stunting prevention program is constrained from the input components including limited health human resources resulting in a high workload; distribution of Vitamin A and helminths is carried out from door to door, and calibration of growth measuring instruments for toddlers is not routinely carried out. other constraints also occur in-process components, including program actuation due to PPKM activities from January to July 2021 by the central and regional governments; and monitoring of malnourished and stunting toddlers at the beginning of the pandemic.
Analisis Perilaku Organisasi Pada Imlpementasi Clinical Pathway Pasien Dengan ST-Elevasi Miokard Infark (STEMI) Di RSUP Dr. Kariadi Semarang Muhammad Mukhlis Sujudi; Sutopo Patria Jati; Farid Agushybana
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.185-190

Abstract

Implementation of CP (clinical pathway) as the main requirement for quality control and hospital costs is important in providing services. CP implementation is influenced by many factors. As many as 90% of filling in CP was not policies and SOPs based. This study aims to determine organizational behavior towards the implementation of CP in patients with STEMI at dr. Kariadi Semarang. This research was a qualitative descriptive study. Collecting data through in-depth interviews and observations. Interviews were conducted to 6 informants who were selected using purposive sampling technique. Data were analyzed descriptively and presented in narrative form. The results showed that the implementation of CP in dr. Kariadi Semarang has been carried out since 2012 and has undergone adjustments to the KARS standard in the Guidelines for the Preparation of Clinical Practice Guidelines and Clinical Pathways in Integrated Care according to the 2012 Hospital Accreditation Standard Edition I. The hospital director assigned the Director's Decree No. HK.00.01/I.IV/600/2016, No. KP.08.02/I.IV/434/2016, No. HK.00.01/I.IV/432/2016 and SOPs to support CP implementation. The adequacy of the workforce needs to be reconsidered. Compliance with CP implementation has not been maximized. Barriers to the implementation of CP was limited human resources, CP has not been integrated with RME in real time, recapitulation of CP was retrospective, evaluation of compliance by yanmed has not been audited by the Medical Committee on a regular basis, PPA compliance, consistency of medical record writing, and patient condition. Monitoring, evaluation and communication need to be developed to optimize the implementation of CP.
Analisis Pengaruh Kepuasan Pasien Rawat Jalan Terhadap Minat Kunjungan Ulang Di Rs X Kota Madiun Hartaty Sarma Sangkot; Ulimaz Latifah; Endang Sri Dewi Hastuti Suryandari; Avid Wijaya
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.141-147

Abstract

The patient's satisfied is an indicator that can be used to see the quality of health services. A health service can be said to be of high quality if it satisfies the expectations of the patient. Good service quality will form user commitment to reuse a service. The purpose of this study was to determine the effect of outpatient satisfaction on interest in revisits at Hospital X in Madiun City. This research is a quantitative analytic study with a cross sectional approach. This study was conducted on 100 outpatients at Hospital X in Madiun City using a questionnaire. The data collected were analyzed by univariate and bivariate. The chi square test was used in bivariate analysis. The results showed that 99% of outpatients were satisfied with the services provided and 97% of patients who were interested in making revisits. However, there was no effect of outpatient satisfaction on the interest in revisits at Hospital X in Madiun City (p Value = 1,000).
Hubungan Faktor Demografi dengan Literasi Kesehatan tentang Penyakit tidak Menular pada Lansia Muhamad Anja Ahul Alaiha Kavit; Cahya Tri Purnami; Farid Agushybana; Dharminto Dharminto
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.95-105

Abstract

National development has an impact on Life Expectancy (UHH) to increase which causes the elderly group (elderly) to also increase, giving positive and negative effects. The negative effect of this increase is the increasing number of cases of PTM (Non-Communicable Diseases) in the community, especially in the elderly. The indirect cause of PTM in the elderly is due to the lack of ability to access, obtain, process, and digest information and know the most basic sources of health information or commonly referred to as health literacy. The factors related to the health literacy of elderly PTM include age, gender, education, occupation, income, access to health services. Lack of health literacy has an impact on decreasing the ability of individuals to access available health information, thus potentially causing errors in digesting information on health services that are being undertaken, thus causing an increase in the severity of the disease and even complications. This study aims to analyze factors related to health literacy of non-communicable diseases. The research method used was observational explanatory research using a sample of 90 people aged 60 years with PTM and had visited the Pegandan Health Center. The results of the study the majority of respondents were elderly (55.6%), female (73.3%), basic education (58.9%), not working (68.9%), low income (70%), accessing level 1 health facilities (92.2%), and using BPJS (56.7%). The conclusion of this research is that education variable (p-value=0.0001) and payment method (p-value=0.002) are related to health literacy about PTM.
Analisis Pembiayaan COVID-19 di RSUP dr. Kariadi Semarang yuliana setyarini; Chriswardani Suryawati; Septo Pawelas Arso
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.190-201

Abstract

The cost of COVID-19 services can be a burden in itself that can affect hospital budgets. Services for COVID-19 patients at RSUP dr. Kariadi has so far been running well and smoothly, but there is no detailed data and information regarding COVID-19 financing, the process of submitting a COVID-19 financing claim and its implications for finances and services as well as leadership policies at RSUP dr. Kariadi so that activities are needed to analyze the costs of COVID-19. The purpose of the study was to analyze the financing of COVID-19, the process of submitting a claim for COVID-19 and its implications for finance and services as well as leadership policies at RSUP dr. Kariadi. The research approach used in this research is descriptive. Collecting data through document observation and interviews. The sample was selected using simple random sampling and the sample size was using the Slovin formula. The results showed that there was a negative difference of Rp.-1,832,258.63 between the average real cost of COVID-19 services and those claimed for outpatients, and there was a positive difference of Rp.61,695,327.45 for inpatients. The difference is caused by the claim system using cost per day. The biggest real cost component is the cost of laboratory examinations. The process for submitting a COVID-19 claim is in accordance with applicable regulations and all submissions declared eligible and paid. From the results of the Chi-Square test, it can be seen that there is no relationship between age and real costs in inpatient care and vice versa in outpatient care, length of days of treatment affects real costs, there is a relationship between comorbidities and real costs in SL3 and SL2, and there is no the relationship between co-morbidities with real costs in SL1 and outpatient. COVID-19 has caused the number of hospital visits and revenues in general to decline. Hospital leadership implemented several policies in dealing with the implications of COVID-19, including shifting budget posts, controlling services, zoning services, limiting non-COVID-19 patient services, transferring facilities and infrastructure, and optimizing the claim process. The research results are expected to be used as input in policy making and budget planning.  Keywords: Financing Analysis, COVID-19
Faktor yang Berpengaruh terhadap Kepatuhan Pelaksanaan Tindakan Perawat Klinik 1 dan 2 di Ruang Rawat Inap RSUP dr. Kariadi Semarang In Rahmad Widiyanto Muhni; Zahroh Shaluhiyah; Luky Dwiantoro
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.148-155

Abstract

ABSTRAKPerawat menjadi salah satu faktor penting yang dapat berkontribusi dalam mencegah dan meminimalkan terjadinya insiden keselamatan pasien, kepatuhan perawat dalam menjalankan tugas dan fungsi sesuai dengan kompetenesi dan kewenangan klinis akan berdampak pada peningkatan mutu pelayanan. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kepatuhan pelaksanaan tindakan keperawatan oleh perawat di ruang rawat inap RSUP Dr.Kariadi Semarang. Metode penelitian yang digunakan kuantitatif korelasional dengan pendekatan cross sectional. Sampel dalam penelitian ini adalah perawat klinik 1 dan 2 di ruang rawat inap RSUP Dr. Kariadi sejumlah 124 orang yang ditentukan dengan metode total sampling. Analisis data menggunakan chi square dan regresi logistic. Hasil penelitian dengan menggunakan chi square menunjukkan bahwa terdapat hubungan variabel dukungan sosial dengan kepatuhan perawat PK 1 dan PK 2 dalam menjalankan asuhan keperawatan sesuai dengan kewenangan klinisnya dengan nilai signifikansi 0,017. Hasil regresi logistic menunjukkan terdapat pengaruh variabel dukungan sosial dengan nilai signifikansi 0,0006 dan variabel supervisi dengan nilai signifikansi 0,037. Penelitian ini dapat berkontribusi untuk RSUP Dr. Kariadi dalam melakukan evaluasi dan meningkatkan kepatuhan perawat dalam memberikan asuhan yang sesuai dengan kewenangan klinisnya sehingga dapat meningkatkan patient safety dan mutu pelayanan. Kata kunci: Kepatuhan; Kewenangan Klinis, Perawat Klinik  ABSTRACTNurses are one of the important factors that can contribute to preventing and minimizing patient safety incidents, nurses ' compliance with carrying out their duties and functions as clinical competencies and authority will have an impact on improving the service quality. This study aims to analyze the factors that influence the compliance with the implementation of nursing actions by nurses in the inpatient ward on Dr. Kariadi Hospital, Semarang. The research method used is correlational quantitative with a cross-sectional approach. The samples of this study were clinical nurses 1 and 2 in the inpatient room of Dr. Kariadi in the amount of 124 people which were determined by the total sampling method. Data analysis using chi-square and logistic regression. The results of the study using chi-square showed that there was a relationship between social support variables and the compliance with PK 1 and PK 2 nurses in carrying out nursing care following their clinical authority with a significance value of 0.017. The results of the logistic regression showed that there was an effect on the social support variable with a significance value of 0.0006 and the supervision variable with a significance value of 0.037. This research can contribute to RSUP Dr. Kariadi in evaluating and improving nurse compliance with providing care per their clinical authority to improve patient safety and service quality.Keyword: Compliance; Nurses; Clinical authority   
Analisis Peran SDM dalam Keberhasilan Capaian Akreditasi Paripurna di Rumah Sakit X Pekalongan Caesar al Ahmed Daminggo; Chriswardani Suryawati; Septo Pawelas Arso
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 2 (2022): Agustus 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.2.2022.106-114

Abstract

Health services require quality service and good patient safety on an ongoing basis, and accreditation is considered a powerful method to improve the quality of health services. This study aims to describe and analyze the role of leadership and motivation in achieving accreditation at RS X Pekalongan. This research is a qualitative descriptive study. Information was obtained through in-depth interviews, observation, and document review. The sampling technique used purposive sampling, with the number of main informants as many as 19 respondents and triangulation informants as many as 4 respondents. Based on the research results, all parties in the hospital play a role in the accreditation process and all employees have their respective roles. The leadership of the director in accreditation is very good, as evidenced by the design of tasks that can be carried out properly, and in terms of increasing employee motivation, the director has provided rewards both material and non-material, as well as training according to standards. . In maintaining the results of its accreditation, the hospital instills a sense of responsibility for accreditation to all employees. Hospital owners provide moral support to hospitals by participating in a series of accreditation survey events, providing useful input during meetings and also approving funding proposals related to accreditation. Keywords: Accreditation, leadership, motivation, achievement of accreditation
Determinan Kepatuhan Siswa terhadap Protokol Kesehatan Selama Pembelajaran Tatap Muka (PTM) Amalia Ninggar; Ayun Sriatmi; Rani Tiyas Budiyanti
Jurnal Manajemen Kesehatan Indonesia Vol 10, No 3 (2022): Desember 2022
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.10.3.2022.202-208

Abstract

Boyolali Sub-Regency  had  the highest total Covid-19 cases that was reported by Boyolali District Health Office on February 2022. The limited face-to-face learning / PTM in Boyolali Regency has been implemented on January 2022 with requirement of strict health protocols. The purposes of the study is to determine the affecting factors of students compliance in the application of health protocols during the limited face -to-face learning in Boyolali Sub-Regency. Quantitative research method with a cross-sectional approach. The total number of respondents were 359 students  in SD/ MI, SMP / MTs,  SMA / SMK and  MA who determined by proportional sampling technique. Data were analyzed by frequency distribution and simple liniear regression.The percentage of respondents with high compliance is higher (53.5%) than respondents with low compliance (46.5%).The affecting factors were age, level of education,knowledge, infrastructure supervision of school and community members, school support, friends support, and family support which has (p-value <0,005).The factors that didn’t affect was gender (p>0,005). The school should empower school health center role. It was done by involving the students checking  the application of health protocols. The  education office can make a pocket book containing health protocol rules during the limited face -to-face learning which can be a guide for family. The dostrict health office should socialization to community that they can also monitor health protocols during the limited face -to-face learning

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