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E-Journal of Tourism

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Published by Universitas Udayana

ISSN : 25410857 EISSN : 2407392X DOI : -

Core Subject : Humanities, Art,

Arts Humanities

E-Journal of Tourism promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. E-Journal of Tourism continues to add a vibrant and exciting channel for those interested in tourism and hospitality research developments. The scope of the journal is international and encompasses research into tourism aspects as well as the development of new research approaches. It continues to include high quality research papers in any area of tourism, including reviews of literature in the field and empirical papers on tourism issues.

Arjuna Subject : -

Articles 234 Documents

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A Framework to The Inventory of Cuture-based Tourism Products Cláudia Henriques; Manuela Guerreiro; Júlio Mendes
E-Journal of Tourism Volume 4 Number 1 (March 2017)
Publisher : Centre of Excellence in Tourism Udayana University

Cultural Tourism is a promising market segment with higher growth rates than other niches. World Tourism Organization (UNWTO) data indicate that the proportion of international trips accounted for cultural motivations grew from 37% in 1995 to 40% in 2004. Additionally, UNWTO (2015) considers that this type of tourism could, in the future, increase competitiveness, create employment opportunities, generate income for investment in preservation, and simultaneously contribute to a sense of pride and self-esteem among host communities. In this article the authors propose a reflection on cultural tourism, based on the questioning of concepts such as tourism and culture, experiences and transformations. To this purpose, this paper aims to come up with a framework upon which tourism destinations can develop culture-based tourism products.

Environmental Management at Star Rated Hotel in Bali Jaya Pramono; I Ketut Budi Susrusa; Agung Suryawan Wiranatha
E-Journal of Tourism Volume 1 Number 1 (March 2014)
Publisher : Centre of Excellence in Tourism Udayana University

The outcomes of tourism in relation to the environmental sustainability is to preserve nature, environment, and resources availablity. Therefore, the obligation to maintain sustainability of environmental are become a top agenda for the managers of the star-rated hotels. In line with this spirit the high growth of hotel and tourist arrival in Bali correlated with the high of resources use to meet the demand of hotel guests, it will affect to the environment of hotel and the environmental of Bali. This study surveyed 126 star hotels in Bali (which consists of four (4) one-star hotels, ten (10) two-star hotels, thirty-nine (39) three-star hotels, twenty-four (24) four-star hotels, and forty-nine (49) five star hotels, using a questionnaire, where the alternative answer used the seven (7) options, and the data were analyzed using descriptive statistics, and structural equation modelling (SEM). This study successfully established a significant model that describes the relationship between environmental issues, environmental management processes, and the benefits of environmental management processes in star rated hotels in Bali. Also the results of this research demonstrate that: 1. There is a significant relationship between environmental issues to the process of environmental management at star rated hotels in Bali, and 2. There is a significant relationship between the process of environmental management to the the benefits of environmental management processes of the star rated hotels in Bali. Furthermore, the issues of environment is consists of: a. The issue of pressure from tour operator, b. The issue of customer and tourists pressure, and c. The issue of climate change. Then the environmental management process of hotel consists of: a. The wastewater management process, b. The solid waste management processes, and c. The chemical management processes, and finally the benefits of environmental management processes in star hotels are consists of: a. The sustaining the hospitality industry, b. The contribution to community development, and c. The satisfaction of the guests at star rated hotels in Bali. In accordance with these results is it suggested that every hotels are encouraged to do the process of environmental management because through this process, hotel will have a better relationship with the community, it had the preferred of tourists trend, it had became more prudent in term of resources use as a sustainable environmental efforts, and finally these can contribute to preserving the assets of the world for future generations.

An Error Correction Model Analysis of Indonesia’s Tourism and International Trade Tonny Hendratono; Veny Anindya Puspitasari
E-Journal of Tourism Volume 5 Number 2 (September 2018)
Publisher : Centre of Excellence in Tourism Udayana University

The tourism sector is the mainstay of Indonesia's foreign exchange contributor. Through its affordability with various other sectors, tourism is considered to be able to influence the country's international trade through the mechanism of exports and imports. This study aims to analyze the influence of tourism on Indonesia's trade balance in the short and long term. The theory of comparative advantage and Heckscher-Ohlin are aimed to answer the purpose of this study. Using the Error Correction Model (ECM), this research shows that tourism has a positive and significant impact on exports and imports in the long and short term. However, in the long term the influence of tourism on imports is greater than that of exports. The opposite thing is happened in the short term.Keywords: tourism, international trade, Error Correction Model

Market and Stakeholders Analyses on Ecotourism in Subak Sembung, Peguyangan Village, Denpasar City I Made Sarjana
E-Journal of Tourism Volume 3 Number 1 (March 2016)
Publisher : Centre of Excellence in Tourism Udayana University

By developing new tourism destination, governments and people Bali want to realize sustainability tourism reached higher quality of life. Ecotourism is a part of alternative tourism which is implementing sustainable tourism ideology. Used multifunction term on optimizing rice field areas, Subak Sembung, Peguyangan Village, Denpasar City established ecotourism destination in 2015. They provide agriculture products and services to tourism who want refresh, relax, or learn farming activities in Subak Sembung’s Rice field areas by creating jogging track, pasar carik (market in rice field areas) etc. Subak sembung plants some excellent commoditie that they can grow up properly in lower areas of Bali like flower, nuts, sweet potatoes, ginger etc.

Tourist Attraction and Tourist Facilities Intentions to Visitor Satisfaction: Case of Sindang Barang Cultural Village Maidar Simanihuruk
E-Journal of Tourism Volume 6 Number 2 (September 2019)
Publisher : Centre of Excellence in Tourism Udayana University

The tourist attraction and tourist facilities provided at the Sindang Barang Cultural Village have a positive influence and significantly contributed to visitor satisfaction, which can attract tourists and visitors to come to this place. The research was conducted at the Sindang Barang Cultural Village. The purpose of this study is to determine the impact of tourist attraction and tourist facilities on visitor satisfaction at the Sindang Barang Cultural Village. The Method of research used is quantitative methods in order to obtain more comprehensive, valid, reliable, and objective data. The sample consists of 107 visitors who visited the Sindang Barang Cultural Village. The factor and regression analysis were used for the data analysis. The results of the study showed that tourist attraction significantly contributed to the visitors? satisfaction (t = 10.180 > t table with a significance of 0.000 (? < 0.05). Tourist facilities significantly contributed to visitors? satisfaction (t = 4,082 > t table with a significance of 0.000 (? < 0.05). The tourist attraction and tourist facilities have a significant effect simultaneously on Visitors? satisfaction (F= 149.205 > F table with a significance of 0.000 < 0.05. Tourist attraction at the Sindang Barang Cultural Village has a dominant influence in influencing visitor satisfaction with the uniqueness and characteristics of Sunda Tradition Ritual Tourist Attraction which is the hallmark of the Sindang Barang Cultural Village. The Tourist facilities show that this variable is a variable that affects visitor satisfaction where the facilities available for the information center are still not fully available. The author makes a suggestion, recommend paying more attention and developing facilities that provide complete information about the Sindang Barang Cultural Village. Keywords: Tourist Attraction, Tourist Facilities, Visitor Satisfaction, Cultural Village, Sindang Barang

Brand Loyalty at Chain Hotel in Denpasar I Made Bayu Wisnawa
E-Journal of Tourism Volume 5 Number 1 (March 2018)
Publisher : Centre of Excellence in Tourism Udayana University

Purposes of this research are: (i) to find out the influence of brand image toward customer satisfaction (ii) to find out the influence of customer satisfaction toward brand loyalty (iii) to find out the influence of brand image toward brand loyalty and (iv) to find out the role of customer satisfaction as a mediating variable between brand image and brand loyalty. Structural Equation Modelling (SEM) was developed to answer the research problems. The number of respondent was 150 which was collected through offline and online self-administered questionnaire. There were 13 indicators used to measure each construct. The results show that (i) brand image positively and significanly influence customer satisfaction, (ii) customer satisfaction positively and significantly influenced brand loyalty, (iii) brand image did not influence brand loyalty, and (iv) customer satisfaction did not mediate the relationship between brand image toward brand loyalty. Keywords : brand image, customer satisfaction, brand loyalty

Tourism and Forestry Collaboration in Bali-Indonesia I Gusti Bagus Rai Utama
E-Journal of Tourism Volume 2 Number 2 (September 2015)
Publisher : Centre of Excellence in Tourism Udayana University

The declining interest of the younger generation in forestry education has become a global issue while forestry continues to play an immense role for human lives throughout the world. This decline should be anticipated by higher education institutions by forming a collaboration between forestry education and another, more appealing, education program. For Bali, which has relied on the tourism sector as the main driver of its local economy, collaboration between the tourism sector and forestry sector seems natural. Based on case studies in Bali,the idea of utilizing forest areas for tourism have entered a new phase that is as one of the drivers for foreign domestic tourists to travel to Bali. Several forest areas that have been for tourism include the mangrove forests of Badung regency, Tabanan’s botanical gardens, and West Bali National Park in Jembrana and Buleleng regencies. Collaboration between forestry and tourism is aimed at attracting tourists, absorbing more labor force, and preserving natural resources.

Museums as Cultural Tourism Attractions in Ubud Ida Bagus Kade Subhiksu; I Wayan Ardika; Nyoman Darma Putra; I Nyoman Madiun
E-Journal of Tourism Volume 1 Number 2 (September 2014)
Publisher : Centre of Excellence in Tourism Udayana University

Recently, there has been a shift in the attributes of several museums in Ubud in order to attract more tourists to visit museums as cultural tourism attractions. Some museums have expanded their collections and add other attributes to complement their main collections, which as the potential to alter the idealism, functions, and roles of museums. Another challenge faced by museum operators is the development of other tourist attractions, such as the addition of tourism destination attributes in Ubud, which was initially known as tourism destinations that offered art and culture such as dance performances and museums, and now have expanded into yoga destination, adventure destination, and so on. Based on these factors, the problem statements in this research are formulated as follows: (1) How are museums as tourist attractions in Ubud area, from the perspective of operators? (2) How are museums as tourist attractions in Ubud area, from the perspective of visitors? (3) How is the relationship between museums and other tourism components when examined from the role of museums as cultural tourism attractions in Ubud area?. This research on museums was conducted in the Ubud area because Ubud has made museums as the cultural tourism attractions in the area, which include the Blanco Museum, Museum Puri Lukisan, Agung Rai Museum of Art (ARMA), the Rudana Museum, and Neka Art Museum. This research is based on the theories of museum management, marketing, and theories on cultural tourism attraction. The research involved the participation of 82 foreign visitors and 79 domestic visitors as respondents, in addition to five museum owners and two museum professionals as informants. The conclusion of this research are as follows: (1) From the perspective of museum operators, museums function as cultural tourism attractions, as sources of historical information, as the media for cultural preservation, and the actualization of the noble objective of the museum founders, which is to take the role as preservers of culture particularly in the form of paintings and sculptures. (2) Museums as cultural tourism attractions, according to visitors to the Ubud area, have been well managed and in accordance to the visitors’ expectations. The perception of visitors on cultural tourism attractions in this research is observed from the elements of museum architecture, collections, layout, service quality, cleanliness, beauty, and hospitality, which indicates that all eight factors have been satisfactory, for both foreign and domestic tourists visiting the Ubud museums. (3) The museums have been able to sustain and improve the image of Ubud as a

Leisure travel behavior of generation Y & Z at the destination and post-purchase Iva Slivar; Dražen Aleric; Sanja Dolenec
E-Journal of Tourism Volume 6 Number 2 (September 2019)
Publisher : Centre of Excellence in Tourism Udayana University

Researching travel trends of new generations is the first step for tourism providers towards modifying their offers in order to match target markets’ needs. The above represents this paper’s primary purpose. The motivation and behavior of the new generations, also known as Millennials or Generation Y and Post-Millennials or Generation Z, influence the contemporary tourism characteristics. They are both more than familiar with recent technology trends and usage. There are two main goals of this paper. The first is to determine the behavior of Generation Y and Z members during their stay in the tourist destination and their preferences in terms of company, accommodation and transport options. The second goal of this paper focuses on exploring the behavior of the Y and Z generation members related the dissemination of information about their stay in a tourist destination. Questions covered issues regarding review writing about a tourist destination or accommodation, the timing of writing - during or after returning from a tourist destination, the announcement of their travel intentions on social networks etc. A significant number of respondents post on social media and write online reviews regarding their travel experiences. The originality of the papers steams from the insufficient studies of the topic. The research methodology applied an online survey as the main research instrument. The main limitations are related to the minor geographical area researched. Keywords: online tourism behavior, generation Y, generation Z, buying behavior in tourism, visit phase, post purchase behavior in tourism.

The Importance of the Venue Selection in an Event Organization Case Study: Special Event Organization Rencontre Alumni Entreprise 1 & 2 Edvi Gracia Ardani
E-Journal of Tourism Volume 4 Number 1 (March 2017)
Publisher : Centre of Excellence in Tourism Udayana University

The MICE industry in Indonesia has been growing fast in Indonesia. There are so many different ways to organize events from the planning to the evaluation. However, the determination of venue remains a very interesting issue to be studied. The success of event organization may be based on the venue selection. This study is aimed to examine the venue management in the special event management of the First and Second Rencontre Entreprise-Alumni (REA). The objective of the study is to find out the importance of the venue selection in the impact of the success of the event. Thus, selecting an event venue will require identifying physical resources present in the location. The method of the research is descriptive using the participant observation and in-depth interview as data collection procedure. The sampling design is judgment sample with the most productive sample who are the exhibitors who was in the first only or the second only of REA, and in both events. The research gives a quite significant result to the event owner to improve the next event organization. All aspects must have been well thought including the attendees management to which the venue selection influenced the most. The event owner was taking the most important part in the venue selection that was very lightly taking the attendees’ needs into consideration. The transportation would also take the biggest part of attendees’ problem in accessing the venue.

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