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<![CDATA[Kepemimpinan Etis: Rahasia Menurunkan Stres Kerja dan Turnover Intention ]]>
<![CDATA[Bonar Bangun Jeppri Napitupulu]]>;
<![CDATA[Gusti Nyoman Budiadnyana]]>;
<![CDATA[Muhammad Johan]]>;
<![CDATA[Admiral Admiral]]>;
<![CDATA[Dewiana Novitasari]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5794
<![CDATA[This study aims to examine the effect of ethical leadership on turnover intention and to investigate the mediating effect of job stress on the employee of a garment industry in Indonesia. Data was collected from 184 returned questionnaires of samples taken by random sampling. The data were analysed using an SEM method with SmartPLS 3.0 software. The results of this study show that ethical leadership has a negative significant effect of job stress and employee turnover intention, job stress has a positive significant effect on turnover intention. This new research proposed a model for managing job stress and turnover intention among the employee of the garment industry in Indonesia through developing ethical leadership practice. This research could pave the way to improve employee readiness in facing the era of industrial revolution 4.0.]]>
<![CDATA[Pengaruh Motivasi, Kreativitas, Inovasi dan Modal Usaha terhadap Minat Berwirausaha ]]>
<![CDATA[Nanda Tri Wardani]]>;
<![CDATA[Retno Mustika Dewi]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5806
<![CDATA[Entrepreneurial interest is believed to be the most powerful solution in solving labor problems among students. However, the phenomenon that occurs in UNESA Economic Education Study Program students is still not optimal in interpreting this solution. This study identifies the influence of motivation, creativity, innovation and venture capital on interest in entrepreneurship. The data analysis technique used multiple linear regression and descriptive statistics. A sample of 60 students used purposive sampling technique. The results of the study show that motivation, creativity and venture capital partially significant effect on entrepreneurial interest. Only innovation shows that there is no significant influence on entrepreneurial interest.]]>
<![CDATA[Price Discount: Pengaruhnya terhadap Online Customer Review dan Purchase Intention pada Konsumen Online Marketplace Platform pada Masa Pandemi Covid-19 ]]>
<![CDATA[Subagio, Dyajeng Puteri Woro]]>;
<![CDATA[Hastari, Sri]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5221
<![CDATA[The COVID-19 pandemic significant impact on decreasing income and community activities, including shopping behavior. Many people have decided to use the online marketplace platform to shop for various needs. This study aims to investigate the direct and indirect relationships among variable price discounts, Online Customer Reviews (OCR), and purchase intentions for consumers of the 5 most popular online marketplace platforms in Indonesia during the COVID-19 pandemic. Collecting data in this study using an online questionnaire to 120 respondents as a sample who have met the purposive sampling criteria. This study uses Partial Least Square (PLS) to analyze the data. There is a uniqueness in this study where the price discount strategy is not able to directly influence consumer purchase intention even though the economic condition has decreased due to the pandemic. This strategy encourages consumers to seek information through online customer reviews. Information on OCR affects consumer purchase intention in a product. This makes OCR able to fully mediate the relationship between the price discount strategy and purchase intention.]]>
<![CDATA[Strategi Pengembangan Usaha Keluarga Skala Mikro di Kota Palembang ]]>
<![CDATA[Yulizar Kasih]]>;
<![CDATA[Charisma Ayu Pramuditha]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5504
<![CDATA[The purpose of this study is to determine the characteristics of the family business, internal strategic factors (strengths and weaknesses) and external (opportunities and threats) of the family business. This study analyzes various strategic alternatives that will be selected as a family business development strategy, then to determine the main strategies that can be implemented. ess by compiling a strategic business plan, implement the cooperation with external parties in the form of training and assistance related to product quality improvement, product innovation, preparation of financial rep This research is a descriptive study with 43 respondents as the research object selected by purposive and convenience sampling technique. The analyzed data uses descriptively by IFE-EFE matrix analysis and the SWOT matrix. The results from this study show that the family business was in a growth strategy position. Business development was carried out by increasing the scale of the busin orts, processing business licenses, online marketing (digital marketing), preparation of credit proposals, build the relationships with suppliers and maintain well-established relationships with customers.]]>
<![CDATA[Penyaluran Kredit dan Tingkat Likuiditas: Bukti Empiris pada Bank Umum di Indonesia ]]>
<![CDATA[Arnoldus Hesron Bhoka]]>;
<![CDATA[Sari Yuniarti]]>;
<![CDATA[Mohammad Burhan]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5530
<![CDATA[This paper examines the effect of bank lending on liquidity. We use the loan-to-deposit ratio as a proxy for liquidity and total loan as a proxy for bank lending. We also consider the measurement of liquidity with non-performing loans (NPL) and return on assets (ROA) as control variables. The sample used is the banks listed on the Indonesia Stock Exchange as many as 42 banks with a total of 184 observations from unbalanced panel data. The analysis used is panel data regression (generalized least squares) with random effects as the best estimation model. We find bank lending to have a positive effect on liquidity, especially for banks that go public. We argue that banks avoid bankruptcy by increasing the proportion of reserves to absorb risk. The results support the “risk absorption” hypothesis (Berger Bouwman, 2009). We also find that return on assets (ROA) has a significant effect on liquidity, but non-performing loans (NPL) have no significant effect on liquidity, proving that banks has managed their reserves by absorbing risk properly.]]>
<![CDATA[Fungsi Mediasi Kepercayaan pada Pengaruh Kepuasan terhadap Loyalitas Pelanggan ]]>
<![CDATA[Wahyudi, Wahyudi]]>;
<![CDATA[Nurmiati, Nurmiati]]>;
<![CDATA[Farild, Miftha]]>;
<![CDATA[Bakhtiar, Fauziah]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5751
<![CDATA[The purpose of this study is to verify the mediating role of trust on the linkage of customer satisfaction toward customer loyalty. The data for this study were collected through a survey of 216 bank customers in Makassar, and the responses were analyzed to assess the linkage of customer satisfaction toward customer loyalty with trust as mediating variable. The research findings indicate that in the banking industry, customer satisfaction and trust positively effect on customer loyalty. In addition, trust has not mediation effect between customer satisfaction and loyalty. This means that to increase customer loyalty, the banking industry must provide good service to customers, and pay strong attention to customer satisfaction and trust as well. Finally, this study makes an important contribution to the existing literature by conducting empirical research on the linkage among customer satisfaction, trust and customer loyalty.]]>
<![CDATA[Penilaian Kinerja Berbasis Balanced Scorecards (BSC) untuk Melakukan Rancang Ulang Strategi Bersaing ]]>
<![CDATA[Sumban, Asdiana Dua]]>;
<![CDATA[Zuhroh, Diana]]>;
<![CDATA[Parawiyati, Parawiyati]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5705
<![CDATA[The objectives of this study are to evaluate the performance of the Kusuma Agrowisata Hotel during the Covid-19 pandemic and to design the business strategy for the Hotel in new normal period. This research applies the quantitative and qualitative method. The data were obtained using questionnaires and interview and analyzed by applying descriptive statistics, using the Balanced Scorecard and SWOT analysis. The result shows that the hotel was less successful in improving revenue and efficiency. However the customers were satisfied and the hotel was able to achieve the company's strategy efficiency index and the staff satisfaction index. The SWOT analysis found out that there was S-O Strategy which could be done by keeping the room prices competitive, providing children’s playground, keeping the good image, having a strategic location, maintaining the friendliness, maintaining the surrounding natural environment, keeping the guest demand fulfilled, reopening various tourist sites and setting strategies to eliminate customers boredom.]]>
<![CDATA[Pengaruh e-CRM terhadap Kualitas Hubungan dan Hasil dengan Atribut Layanan dan Pemulihan Layanan sebagai Variabel Mediasi ]]>
<![CDATA[Apriyanti, Rini]]>;
<![CDATA[Rohman, Fatchur]]>;
<![CDATA[Indrawati, Nur Khusniyah]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5287
<![CDATA[This research is expected to find out more about the effect of e-Customer Relationship Management (e-CRM) on relationship quality and outcomes by using service attributes and service recovery as a mediating variable for customers of PT BCA Tbk, The Main Branch of Malang. This study uses a quantitative approach by explanatory research. An online survey method which was conducted on 132 priority customer of PT BCA Tbk The Main Branch of Malang. The analytical method uses SEM-PLS. This research shows that the quality of the relationship results is significantly influenced by e-CRM, and is also significantly and directly influenced by service attributes and service recovery. Each service attributes and service recovery were found to act as mediators in this study, namely partially mediating e-CRM on relationship quality and results. The results also convey that e-CRM can directly and significantly influence each service attribute and service recovery. It's miles hoped this research can assist practitioners in improving the relationship quality and outcomes of the company and customer relationships with e-CRM, through service attributes and service recovery.]]>
<![CDATA[Pengaruh Pendidikan Kewirausahaan, Efikasi Diri Berwirausaha dan Faktor Lingkungan terhadap Minat Berwirausaha Mahasiswa Perguruan Tinggi Islam di Jember ]]>
<![CDATA[Sri Wahyu Lelly Hana Setyanti]]>;
<![CDATA[Erila Cahyani Pradana]]>;
<![CDATA[Sudarsih Sudarsih]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5518
<![CDATA[The study aims to know and test the influence of entrepreneurship education, entreprenuerial self efficacy and environmental factors to entrepreneurship interest of Islamic university students in Jember namely UNMUH and IAIN Jember. This research is explanatory research, with sample selection using quota sampling counted 40 samples in each research object with total sample 80. Then method used purposive sampling and data collection using accidental sampling. Analyzer used is multiple linear regression analysis. The results indicate that entrepreneurship education, self-efficacy entrepreneurship and environmental factors have an effect on entrepreneurship interest.]]>
<![CDATA[Orientasi Kewirausahaan dalam Kinerja UMKM di Jember ]]>
<![CDATA[Enny Hindarwati]]>;
<![CDATA[Agus Rahayu]]>;
<![CDATA[Lili Adi Wibowo]]>
<![CDATA[ Jurnal Manajemen dan Kewirausahaan Vol 9, No 1 (2021): June 2021 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jmdk.v9i1.5308
<![CDATA[The entrepreneurial orientation that affects the performance of Micro, Small and Medium Enterprises (MSMEs) in Jember is a research objective. The study population was 172 micro, small and medium enterprises in Jember. This research uses 100 respondents with simple random sampling technique. The research respondents were the owners of the MSME as informants. Collecting data by distributing questionnaires to 100 respondents. The collected data were analyzed using Structural Equation Modeling (SEM) Partial Least Square (PLS) software. The results showed that the autonomous dimension had a significant effect on the performance of MSMEs, while the other dimensions of entrepreneurial orientation: innovation, proactivity and risk had no significant effect.]]>
