jurnal niara
The scope includes but is not limited to topics, e.g. public policy, administrative reform, corporate governance, collaborative governance, dynamic public services, e-government, digital governance, e-commerce, local government studies, multi-level governance, financial institutions, behavioral finance, innovation, entrepreneurship, microfinance, human resource, knowledge management, leadership, strategic management, organizational development, institutionalization, organizational behavior, learning culture, fiscal policy, tax administration, international tax, politics of taxation, welfare and national security, and sustainable development
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The Implementation of Product Marketing Strategy of PT. Asuransi Umum Bumi Putera Muda 1967 at Dumai Branch
aditiya, variza
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.2666
The purpose of this study was to see the implementation of the marketing strategy of PT. Asuransi Umum Bumi putera Muda 1967 at Dumai Branch. The theory used is according to Lovelock, namely: Product, Price, Place, Promotion, People, Physical Evidence and Process. This study uses a combined research method that is using descriptive methods with a quantitative approach. Types and sources of data in this study are primary data and secondary data. Data collection techniques used were questionnaires and interviews. Data analysis was performed using descriptive statistical analysis techniques. One of the sampling techniques used in determining individual samples is purposive random sampling. The results of 97 respondents showed that respondents' attitudes about the Marketing Strategy variable based on the calculation of the total questionnaire score were in the Good category with a score of 7,985 with a percentage of 74.83%. Analysis of respondents' attitudes about Product Marketing Strategy Analysis at PT. Asuransi Umum Bumi putera Muda 1967 at Dumai Branch showed a positive attitude. The factors that influence the Product Marketing Strategy at PT. Asuransi Umum Bumi putera Muda 1967 at Dumai Branch is Lack of utilization of the use of brochures, Lack of socialization in following the expo and the many requirements in matters of claims and Lack of certainty of time in service.
Policy of Lampung Province Regional Budget Policy on Improving Performance of Health Fields: Lower Nutrition And Low Birth Weight Loss
sutarto, sutarto;
Bakri, samsul
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.2698
Toddler children are a nutrition-prone group. so that if the nutritional intake is not as needed. Malnutrition in all its forms brings large direct and indirect costs to individuals. family and all countries. The purpose of this study is the relationship between the structure of the Lampung Province budget and the incidence of malnutrition and low birth weight during the last ten years. This study method uses a method of analyzing literature and documents, by comparing the regional budget with the incidence of malnutrition and LBW and accompanied by a graph of linear equations.The effect of the financing provided by the Lampung Regional Government in the form of the annual budget and regional income in Lampung Province over the past 9 years against the incidence of malnutrition and LBW has an impact on the decline in incidence. Decrease in malnutrition 7 toddlers per 1,000,000 toddlers and LBW decreased by 4 per 100,000 from the incident with the addition of 1 million rupiah.
Nature Through The Potential Development of Tourism to Increase Economic And Social Village Sepakung
romadhon, imam wahyu;
Reza Pratiwi Prabandari;
Monica Indah Damayanti;
bayu pamungkas;
Chandra Syahrul Indrasworo;
Lusi Shentiya Lindi Yati;
Muflichati Wanda Nur Aini
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.2746
Sepakung tourist village is a village that has a pretty good tourism potential and is a sector that spur the economy in Sub Banyubiru, excellence Sepakung the village is a tourist village that is still very beautiful area that makes a very natural tourism potential of local tourist interest. Sepakung travel planning in the village can spur other sectors such as transport, food stalls or souvenirs, and others so that the local governments will benefit in the areas associated with tourism. Sepakung tourist village located in the district Banyubiru, Semarang regency which has an opportunity to improve the life of village communities Sepakung, with the development of rural tourism is expected to make villagers sepakung to get a good progress of the economy, which notaben sepakung native village are farmers who have an average primary school education. But this can happen if the development and management of tourist villages sepakung can be done well. The method used is descriptive qualitative method. Respondents in this study included 302 respondents using as a reference parcel map data retrieval and two tours as a tour manager in the capture of data collection techniques include, observations, interviews, questionnaires, study the documentation. Data were analyzed using, percentage and SWOT analysis. The results showed that (1) Village tour sepakung did little to change people's livelihood Sepakung village. The majority of people work as farmers and laborers (2) Revenue community work in the village Sepakung average of less than one million rupiah (3) Development of a tourist village in Sepakung pretty good (4) The appeal in the village Sepakung to attract tourists is a tourist attraction (5) Measures for the development of tourist villages in Sepakung quite. The contribution made by local authorities make people more enthusiastic to develop the potential of the village
Villagers’ Satisfaction Indicators on Village Information System in The Front Region
Tua F S, Harapan;
syofian
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3072
This research aims at describing the process of services implementation through village information system based web and the villagers’ satisfaction from the aspects of satisfaction standardization. The method of the research was qualitative with hermeneutic phenomenology approach. It would see the texts of villagers’ life and experiences in using Village Information System Services. The data were analyzed by using the van kaam model. It was found that service satisfaction of the village information system in the context of individual experience identified from the staffs’ attitude, information, delivery, internal manager’s role, and time service accuracy. Based on the finding, it is recommended for further researcher to conduct a study about service implementation as well as e-government. The weakness of this research is that the researcher conducted it in a short time asking the individual’s experiences about the village service information system implementation.
Performance of The Village Goverment in Implementing The Village Information System Program in Sungai Bawang Village
sujianto;
Anisa, Siti
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3108
The performance of the Sungai Bawang Village Government in the Village Information System program can be seen from the implementation process. This study focuses on the performance of the Sungai Bawang village government in the Village Information System Program in order to realize the vision and mission of Kuantan Singingi Regency. But the realization in the field that the performance of the Sungai Bawang village government in the Village Information System program did not have a significant impact. In terms of productivity indicators, after the implementation of the Village Information System program the performance of the Sungai Bawang Village Government did not change significantly. Indicators of service quality, the quality of services received by the community before and after the implementation of the Village Information System program have no real impact, because the services provided are still the same, still not based on online information technology. Indicator of responsiveness can be seen that third parties are not committed to the agreed work contract agreement. Responsibility Indicator, the standard used as a reference in implementing the Village Information System program is Kuantan Singingi District Regulations No. 57 of 2017 concerning Village Information Systems and their derivatives namely Standard Operating Procedure (SOP) for Village Information Systems. Accountability indicators, there is an element of political interest in the Village Information System program. The purpose of this study was to determine the performance of the Sungai Bawang village government in the implementation of the Village Information System program and its inhibiting factors. The research method uses qualitative by emphasizing the concept of performance measurement. The techniques used in collecting data are observation, interviews, documentation, and literature. The results showed that the performance of the Sungai Bawang village government was still not optimal. The inhibiting factor is the non-commitment of the third party in carrying out the responsibility, the Village Information System program is influenced by the political interests of certain groups so that the Village Information System program does not run as contained in Kuantan Singingi No. 57 of 2017 concerning Village Information Systems.
The Implementation of Market Service Retribution Policy of Trade and Industry Department of Pekanbaru
hernimawati, hernimawati;
sufi, wasiah
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3193
The market service retribution policy is basically a part of the source of local revenue that is quite necassary which will also determine the level of a region self-development and it can also determine the target of development and the area of development in the future. This study aims to determine the implementation of market service retribution policies in the Department of Trade and Industry of Pekanbaru City along with supporting factors and barriers. The research method used is descriptive method with a qualitative approachment. The theory used is the theory of George C.Edwards III which suggests four indicators that play an important role in achieving successful implementation. The results showed that the implementation of the market service retribution policy in Disperindag Pekanbaru City has shown good results, where policies were implemented in accordance with local regulations that have been made by the Regional Government regarding to The Market Service Retribution. However, lack of human resources as an interpreter or inner worker who is a civil servant because all this time the inner bill is an employee of honorarium, which is worried to commit fraud as well as retribution from the market service and the lack of financial or budgetary resources received due to a lack of awareness retribution in complying with regulations that have been included in the Regional Regulations regarding payment of retribution.
Leaders Vertical Coordination To Community in The Development Implementation
nurpeni;
fara meriyan sari
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3260
Research with the title Vertical Village Coordinating Leaders to the communityin the implementation of development in the Wonorejo Village Marpoyan Damai District Pekanbaru City was held for about five months, where a phenomenon that often occurs where the problem of floods and accumulated rubbish always becomes an annual problem in the Kelurahan. Besides that, the implementation of community empowerment in the form of skill improvement is still less attractive to the community. This condition is inseparable from the lack of communication by village leaders to the community. The concept of theory in this study refers to the concept of James D. Money in the Shafi Inu Kencana (2011: 35) the elements that exist in coordination include:1. Settings, 2. Synchronization, 3. Common Interests, 4. Common Goals with data collection techniques through observation and in-depth interviews. The type of research is done through a qualitative descriptive approach. The results of the study showed that there was a lack of public knowledge about regulation, synchronization, shared interests and shared goals, this was due to the lack of communication by village leaders to the community and also the lack of socialization about the importance of environmental cleanliness.
Customer Service Officers’ Ethic at PT. Avia Jaya Indah (Business Partner) PT. CPI In Pekanbaru
prihati, prihati;
Elly Nielwaty
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3269
This study aims to determine (1) How Ethics of the Customer Service Officers of PT. Avia Jaya Indah at PT. Chevron Pacific Indonesia, (2) Any obstacles in implementing Ethics in the Customer Service Officers of PT. Avia Jaya Indah at PT. Chevron Pacific Indonesia. This research method is qualitative research, after the data in the field are collected through observation, interviews and documentation, the data is clarified according to the type of data, then the data is analyzed qualitatively to describe or describe the factors that lead to the Customer Service Ethics of PT Avia Jaya Indah at PT. Chevron Pacific Indonesia in Pekanbaru is not running as it should. The results of this study indicate that (1) The overall ethics of customer service serving PT. Avia Jaya Indah is good enough and in accordance with the specified indicators, but there are still some shortcomings, such as still often found CSI employees have not used greeting generously, still often found employees who are dressed in uniform and harmonious and there are still employees who are less professional in responding to work due to lack of information and understanding of Customer Service Officers on going work in the field. (2) Obstacles that occur in implementing service ethics at PT. Avia Jaya indah is that there is still lack of professionalism in communication with customers, no follow-up regarding follow-up of requests to the customer concerned, lack of Customer Service knowledge about work in progress in the field and lack of daily evaluations of supervisor work results of customer service employees
A Case Study: Policy Communication at Postgraduate Program Academic Service of Public Service
Ismandianto;
Faisyal Rani
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3415
This research aims at describing the factors influence the policy communication at Postgraduate Program Academic Service of Public Service unit of Politic and Social Science Faculty of Riau University. The method of this research is qualitative with purposive sampling technique used. The sample of the research is the persons who know and involved in the academic service of Politic and Social Science Faculty of Riau University. The data were collected by documentation, interview, and observation. The data were analysed by using descriptive qualitative technique which focus on the particular object intensively. The finding of the research shows that policy communication implementation in Academic Service Unit was poor. It caused by the unbalance ratio of lecturer and students, lack of facilities maintenance, and there is no Standard Operational Procedure (SOP) in administration implementation, and the lack of monitoring and evaluation quality applied by the Faculty management. The factors influenced this policy communication were facilities and infrastructures, qualified human resources availability, Standard Operational Procedure (SOP) availability, students’ capacity management, students’ study road map service availability, course service and course monitoring implementation availability
Training, Working Motivation and Performance of Non-Permanent Workers-Auxiliary Staff of Agricultural Extension Workers (THL-TBPP)
Rinofi;
Asmawi;
Zul Irfan
Jurnal Niara Vol. 12 No. 2 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING
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DOI: 10.31849/niara.v12i2.3416
This study aimed to analyze the effect of training and working motivation on performance of the non-permanent workers-auxiliary staff of agricultural extension workers (THL-TBPP) in West Sumatra. The research method used was a survey approach with quantitative methods and the techniques of data analysis used were descriptive and inductive analysis. The research results indicate that the extension management training of THL-TBPP on training material, facilitators, and training organizing aspects have been conducted very well. The extension workers’ motivation of THL-TBPP regarding the needs of achievement and affiliation was very high, whilst the motivation over the authority was medium-worth. The performance of THL-BPP extension workers from the counselling preparation, implementation, counselling to the evaluation and reporting was very high in which the extension workers of THL-BPP carried out all the duty very well. The training had a significant level of 0.000 < 0.05 so that it fulfilled the condition to be the supporting variable of extension workers performance. It means that if the performance of THL-TBPP extension workers in West Sumatera increases, then it is caused by one of the training done. The agricultural extension management training has given a positive impact on the improvement of THL-TBPP extension workers performance in West Sumatera. The motivation had a significance level of 0.004 < 0.05 so that it has fulfilled the condition to be the supporting variable of extension workers performance as well. The high motivation for extension workers will increase the performance of THL-TBPP extension workers in West Sumatera.