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Experience Marketing Strategy for West Java Aviation School Attracts Gen Z Interest Dede Ardian; Miko Andi Wardana; Safitri Era Globalisasi; Rangga Maulana
Jurnal Informatika Ekonomi Bisnis Vol. 8, No. 2 (June 2026)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v8i2.1370

This study examined the role of experience marketing strategies in attracting Generation Z’s interest in aviation schools in West Java, with a particular focus on social media content and virtual reality (VR) tour experiences. The rapid growth of aviation education institutions in West Java has intensified competition, prompting schools to adopt experiential marketing approaches that emphasize immersive and interactive engagement. A quantitative explanatory approach was employed by collecting data from 215 Generation Z respondents who were prospective students of aviation schools in West Java. Data were gathered through a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicated that experiential social media content had a significant positive effect on brand experience and interest in enrolling, while virtual reality tours significantly enhanced perceived experiential value and institutional attractiveness. Furthermore, brand experience was found to mediate the relationship between experience marketing strategies and Generation Z’s enrollment interest. The findings highlight the importance of integrating digital experiential tools into marketing strategies for aviation education institutions to strengthen competitiveness and support the development of aviation human resources in West Java.

Experience Marketing Strategy for West Java Aviation School Attracts Gen Z Interest Dede Ardian; Miko Andi Wardana; Safitri Era Globalisasi; Rangga Maulana
Jurnal Informatika Ekonomi Bisnis Vol. 8, No. 2 (June 2026)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v8i2.1370

This study examined the role of experience marketing strategies in attracting Generation Z’s interest in aviation schools in West Java, with a particular focus on social media content and virtual reality (VR) tour experiences. The rapid growth of aviation education institutions in West Java has intensified competition, prompting schools to adopt experiential marketing approaches that emphasize immersive and interactive engagement. A quantitative explanatory approach was employed by collecting data from 215 Generation Z respondents who were prospective students of aviation schools in West Java. Data were gathered through a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicated that experiential social media content had a significant positive effect on brand experience and interest in enrolling, while virtual reality tours significantly enhanced perceived experiential value and institutional attractiveness. Furthermore, brand experience was found to mediate the relationship between experience marketing strategies and Generation Z’s enrollment interest. The findings highlight the importance of integrating digital experiential tools into marketing strategies for aviation education institutions to strengthen competitiveness and support the development of aviation human resources in West Java.

POTENSI RISIKO FOREIGN OBJECT DEBRIS (FOD) DI RAMP PADA BANDAR UDARA ADI SOEMARMO Saskiah M. Salsabila Br. Ginting; Agung Wahyu Wicaksono; Safitri Era Globalisasi
Jurnal Penelitian Vol. 10 No. 3 (2025): Jurnal Penelitian September 2025
Publisher : Politeknik Penerbangan Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46491/jp.v10i3.2104

Risiko merupakan konsekuensi dari suatu bahaya yang dapat dinilai dari tingkat kerugian dan probabilitas terjadinya risiko. Keberadaan FOD dapat menimbulkan potensi risiko terhadap operasional penerbangan, termasuk pada Apron Bandar Udara Adi Soemarmo yang masih sering ditemukan FOD. Penelitian ini bertujuan untuk mengidentifikasi risiko, menilai risiko, serta mengetahui langkah mitigasi yang telah diterapkan terhadap keberadaan FOD. Penelitian ini menggunakan metode kualitatif dengan teknik pengumpulan data melalui observasi selama 12 hari, studi pustaka merujuk pada Doc. 9859 dan KM 69 Tahun 2023, serta wawancara dengan narasumber Airport Quality & Safety Management Inspector, Supervisor AMC, juga Data Entry Officer and Aviobridge Operator. Analisis data dilakukan dengan mengidentifikasi risiko melalui data temuan FOD, menilai probability dan severity dari risiko yang sudah teridentifikasi, kemudian diverifikasi melalui wawancara. Hasil penelitian menunjukkan temuan FOD selama observasi adalah satwa liar, botol, dan plastik. Penilaian risiko menunjukkan sebagian besar risiko berada pada kategori tolerable dan rendah, namun tetap diberikan langkah mitigasi hingga mencapai kategori acceptable. Mitigasi yang telah dilakukan belum efektif karena masih ditemukannya FOD di area apron juga terdapat kendala jumlah SDM AMC yang belum memadai dan kurangnya kesadaran personel yang bekerja di airside akan risiko dari FOD. Karena kendala tersebut diberikan langkah mitigasi baru untuk membantu mengurangi dan mencegah keberadaan FOD di area Apron Bandar Udara Adi Soemarmo.

Fatigue Factors, Management, and Flight Training Safety Among Cadet Pilots at the Indonesian Aviation Academy Banyuwangi Agung Wahyu Wicaksono; Deodatus Januarius Odi Wayam; Safitri Era Globalisasi
Jurnal Penelitian Vol. 11 No. 1 (2026): Jurnal Penelitian April 2026
Publisher : Politeknik Penerbangan Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46491/jp.v20i1.2522

Fatigue is a critical human-factors hazard in flight training because it can impair attention, procedural memory, communication, and aircraft control. This study examined the dominant causes of fatigue among cadet pilots at the Indonesian Aviation Academy Banyuwangi, the strategies used to manage it, and the institutional implications for flight training safety. A descriptive qualitative case-study design was supported by an exploratory questionnaire, direct observation of training schedules, semi-structured interviews, and a literature review. Thirty-one cadets in the CPL-IR phase with more than 50 flight hours completed a seven-item questionnaire, and four cadets representing the participating cohorts completed interviews guided by 15 questions. Questionnaire data were summarized using frequencies, while interview and observation data were analyzed through data condensation, thematic display, and conclusion verification. Twenty-nine of 31 cadets reported experiencing fatigue. The most frequently reported contributors were insufficient sleep (13 responses), high physical workload (10), and insufficient nutrition (8). Concentration and procedural disruption were the most common consequences (18 responses). Interviews further showed that compressed schedules, consecutive flight, simulator, academic, hangar, and dormitory duties created cumulative fatigue, while institutional responses to fatigue reporting were inconsistent. The study is novel in framing cadet fatigue as an interaction between individual recovery practices and institutional scheduling conditions. It recommends an academy-level Fatigue Risk Management System incorporating non-punitive reporting, schedule-risk assessment, pre-flight fitness checks, protected rest, and nutrition and hydration support.

Representation of Home: Negotiating Indonesian Identity through Vlogs of Indonesian Women in Transnational Marriage Safitri Era Globalisasi; Shuri Mariasih Gietty Tambunan
Scriptura Vol. 14 No. 2 (2024): DECEMBER 2024
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/scriptura.14.2.177-186

As the transnational marriages rise among Indonesians, family vlogs on transnational marriages perform as an indicator of their existence on YouTube. Through daily vlogs, it captures the complexity of transnational family’s life. The mixed culture and identity have become a great challenge for spouses to perform their everyday life, especially for Indonesian woman, who come as a migrant to follow their partners abroad. As a migrant who live in a foreign country, they have to adjust to the environment but as a part of transnational marriage they are carrying a responsibility to pass over both her and her husband’s culture and identity to the family. This paper will examine two YouTube accounts of transnational marriage families which are Kimbab Family and Pita’s Life. Through vlogs, the women negotiate their Indonesian identity in practicing the family. This study uses a textual approach to explain the construction of Indonesian identity in transnational marriages based on their everyday life captured from the vlogs. The result of this research is both Kimbab Family and Pita’s Life representing Indonesian identity through the articulation of nationalism by participating on Indonesian events, vlogs as a ‘translanguaging space’, and finally through food as the articulation of Indonesian diversity. It shows that the identity of transnational marriages are fluid and continues to go through negotiation process.

SERVQUAL ANALYSIS OF STUDENT SATISFACTION WITH EDUCATIONAL FACILITIES AT AKADEMI PENERBANG INDONESIA BANYUWANGI Khoirunnisa Larasati; Daniel D. Rumani; Dimas Hari Cahyo; Safitri Era Globalisasi; Dimas Dicky Fernando
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 10 (2026): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22893275

This study examines student satisfaction with educational facilities at Akademi Penerbang Indonesia Banyuwangi using the five SERVQUAL dimensions. A quantitative descriptive design was applied to a population of 164 students. The study calculated a minimum sample of 63 respondents using the Slovin formula, while 79 usable responses were included in the final analysis. Data were collected through field observation, a four-point Likert questionnaire, and literature review, then analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS 3.0. The reported measurement model met the specified loading, average variance extracted, composite reliability, and Cronbach's alpha criteria. The structural model explained 93.5% of the variance in student satisfaction (adjusted R2 = 0.931). Assurance had the strongest significant effect on satisfaction (beta = 0.653, t = 6.918, p < 0.001), followed by empathy (beta = 0.375, t = 4.188, p < 0.001). Tangibles, reliability, and responsiveness were not significant at the 5% level. Because the report did not provide aggregate descriptive satisfaction scores, an overall satisfaction category cannot be validly assigned.

Navigasi Karakter Generasi Z Dalam Rigiditas Industri Penerbangan dan Dampaknya Terhadap Resiliensi Mental Calon Personel Profesional Hari Kurniawanto; Daniel Dewantoro Rumani; Andung Luwihono; Safitri Era Globalisasi; Ahmad Mubarok
Langit Biru: Jurnal Ilmiah Aviasi Vol 19 No 3 (2026): Langit Biru: Jurnal Ilmiah Aviasi
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/langitbiru.v19i3.1636

The aviation industry demands strict procedural compliance, hierarchical structure, and rigorous discipline, whilw Generation Z tends to be digitally oriented, flexible, and less tolerant of rigidity. This study examines how Generation Z cadets navigate their personal characteristics within a rigid aviatin training environment and the resulting impact on the mental resilience of prospective aviation professionals. A sequential explanatory mixed-methods design was used. In the quantitative phase, 92 of 120 cadets were selected through proportionate stratified random sampling and analyzed using multiple regression and mediation analysis; in the qualitative phase, 12 informants were purposively selected based on resilience-score variation. Results show that Generation Z characteristics and perceived industry rigidity significantly and negatively predict mental resilience, with a significant interaction effect; self-efficacy partially mediates this relationship, and resilience increases across semesters. Qualitative findings reveal friction, coping strategies, and gradual character transformation.

Pemanfaatan Video Animasi Sebagai Media Edukasi Aviasi Dalam Pengelolaan Kunjungan Masyarakat Di Akademi Penerbang Indonesia Banyuwangi Diah Utami Rahayu; Nuerissa Muthy; Safitri Era Globalisasi; M Bagus Kurniawan; M. Wahyu Setiadi Ridwan
SKYSERVE : Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 2 (2026): SKYSERVE: Jurnal Pengabdian Kepada Masyarakat
Publisher : Akademi Penerbang Indonesia Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Akademi Penerbang Indonesia (API) Banyuwangi sebagai institusi pendidikan penerbangan berperan dalam mencetak sumber daya manusia profesional sekaligus memberikan edukasi kepada masyarakat melalui kunjungan edukatif bagi siswa Taman Kanak-Kanak (TK) dan Sekolah Dasar (SD). Namun, kegiatan ini menghadapi kendala berupa penyampaian informasi yang masih verbal dan kurang menarik, rendahnya pemahaman aturan keselamatan aviasi, serta keterbatasan pemandu sehingga edukasi kurang optimal. Untuk mengatasi permasalahan tersebut, kegiatan pengabdian kepada masyarakat ini mengembangkan media edukasi berbasis video animasi sebagai sarana informasi awal mengenai dunia aviasi, fasilitas penerbangan, profesi aviasi, aturan keselamatan, dan tata tertib kunjungan. Video animasi dipilih karena mampu menyampaikan informasi secara visual, menarik, dan mudah dipahami anak-anak. Penggunaan media ini diharapkan meningkatkan pemahaman dan kesadaran keselamatan peserta serta menciptakan kunjungan yang lebih efektif, efisien, terstandarisasi, interaktif, menyenangkan, aman, dan tertib, sehingga memberikan manfaat edukatif yang lebih luas bagi masyarakat.

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