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All Journal Kenduri: Jurnal Pengabdian Dan Pemberdayaan Masyarakat PESHUM
Fahri Kamuli
Universitas Muhammadiyah Gorontalo
Humanities Education Environmental Science Social Sciences

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Pengaruh Job Demands terhadap Counterproductive Work Behavior pada Anggota Polri dengan Peran Mediasi Job Burnout dan Moderasi Neuroticism Fahri Kamuli; Irsyad Irsyad; Bian Muda Oktanto
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 5 No. 4: Juni 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v5i4.16267

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh job demands terhadap job burnout, pengaruh job burnout terhadap counterproductive work behavior (CWB), serta pengaruh job demands terhadap CWB, dengan menguji peran kepribadian neuroticism sebagai variabel moderator. Penelitian ini dilakukan pada anggota Polri di Kepolisian Resor Kota Gorontalo (Polresta Gorontalo Kota) dengan menggunakan pendekatan kuantitatif dan teknik non-probability sampling. Pengumpulan data dilakukan melalui survei dan content analysis menggunakan instrumen Job Demands-Resources (JD-R) (α = 0,819), Counterproductive Work Behavior Checklist (CWB-C) (α = 0,720), Oldenburg Burnout Inventory (α = 0,706), serta skala kepribadian BFI-10 (α = 0,840). Analisis data menggunakan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa job demands berpengaruh positif dan signifikan terhadap job burnout. Selanjutnya, job burnout juga berpengaruh positif dan signifikan terhadap CWB. Selain itu, job demands terbukti memiliki pengaruh positif dan signifikan terhadap CWB, baik secara langsung maupun tidak langsung melalui job burnout sebagai variabel mediasi. Temuan ini menunjukkan bahwa tingginya tuntutan pekerjaan pada anggota Polri berkontribusi terhadap meningkatnya kelelahan kerja yang pada akhirnya memicu perilaku kerja kontraproduktif. Namun demikian, kepribadian neuroticism tidak terbukti memoderasi hubungan antara job demands dan CWB. Oleh karena itu, institusi kepolisian, khususnya Polresta Gorontalo Kota, perlu mengelola tuntutan kerja secara proporsional serta memperkuat strategi pencegahan kelelahan kerja guna meminimalkan perilaku kerja kontraproduktif.
Peningkatan Ikatan Emosional dan Loyalitas Anggota di Komunitas Literasi Provinsi Gorontalo Fahri Kamuli; Putu Regina Sanjiwani Prakasa; Wulandari Ney; Suci Nugrani
KENDURI : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 6 No. 1 (2026): April
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/kenduri.v6i1.1978

Abstract

Literacy communities in Gorontalo Province face persistent challenges in maintaining member engagement, particularly related to declining emotional bonds and loyalty among members. This study aimed to evaluate the effectiveness of a psychoeducational intervention designed to strengthen emotional bonds and loyalty among members within literacy communities across Gorontalo Province. Using a mixed-methods design, the program was preceded by a needs assessment conducted through in-depth interviews, which identified diverse professional backgrounds and inadequate bonds among members as key factors contributing to declining cohesion. The intervention was delivered as a seminar involving 40 participants representing 20 literacy communities (two delegates per community), held on September 30, 2025, at the Dulohupa Hall of the Gorontalo Provincial Language Office. Data were collected through pre-tests, post-tests, interviews, and documentation. Results showed a significant increase in participants' understanding of the material, with the average score increasing from 55.02 in the pre-test to 65.17 in the post-test, representing an increase of 10.15 points. Further qualitative findings demonstrated high participant engagement, as evidenced by active discussions and the exchange of practical strategies for strengthening community bonds. These findings suggest that the psychoeducational seminar approach is an effective and contextually appropriate method for building emotional bonds and loyalty within the volunteer literacy community. This intervention is expected to have multi-layered impacts, fostering individual competency and collective empowerment, thus contributing to the long-term resilience and sustainability of the literacy movement in Gorontalo Province
Co-Authors Bian Muda Oktanto irsyad irsyad Putu Regina Sanjiwani Prakasa Suci Nugrani Wulandari Ney