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Analysis of the Queuing System in XYZ Food Industry in Batam City (Case Study of Queuing Time Observation) Putera, Dimas Akmarul; Dermawan, Aulia Agung; Lawi, Ansarullah; Saputra, Puji Tri; Pane, Amirah Nova Khairiyah; Maulidina, Siti Nur
Jurnal Sistem Teknik Industri Vol. 26 No. 2 (2024): JSTI Volume 26 Number 2 July 2024
Publisher : TALENTA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jsti.v26i2.16688

Abstract

This study analyzes the queuing system at XYZ fast food restaurant in Batam City to improve service efficiency and customer satisfaction. Observations were conducted over eight hours on Saturday, April 6th, 2024, from 2:00 PM to 10:00 PM. Data collected included arrival patterns, service time, and customer wait time. Using the queuing model [M/G/2/FIFO/4/∞], it was found that two servers are optimal. The average customer wait time in the system is 4.938 minutes, which is lower than the customer's aspirational wait time of 10 minutes. The system's utility reached  84.33%, indicating sufficient efficiency. Practical recommendations for XYZ fast food restaurant management are to maintain two servers to reduce wait time and increase customer satisfaction.
ANALISIS KORELASI ANTARA DURASI PAPARAN PENGGUNAAN GADGET DAN TINGKAT KETAJAMAN PENGLIHATAN MATA DALAM PERSPEKTIF ERGONOMI Asikin, Nur; Dayanti, Octa; Gucci, Dinda Okta Dwiyanti Ridwan; Nalendra, Muhammad Adi Sukma; Pane, Amirah Nova Khairiyah; Maulidina, Siti Nur
JURNAL LOGISTICA Vol. 3 No. 1 (2024): VOL.3.NO.1. DESEMBER 2024
Publisher : LPPM-ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62375/logistics.v3i1.399

Abstract

Caterpillar Indonesia Batam menghadapi tantangan serius terkait kesejahteraan karyawan, terutama dalam hal penurunan ketajaman visual. Karyawan di perusahaan ini melaporkan penurunan ketajaman mata, yang mungkin terkait dengan penggunaan elektronik yang berlebihan. Tujuan utama dari penelitian ini adalah untuk mengkaji dampak paparan yang berkepanjangan terhadap penggunaan perangkat pada tingkat ketajaman visual karyawan PT. Caterpillar Indonesia Batam. Metode penelitian yang digunakan adalah survei lintas-seksi yang melibatkan 65 responden dari seluruh populasi karyawan perusahaan. Data dikumpulkan melalui kuesioner, observasi, dan penggunaan grafik Snellen untuk mengukur tingkat ketajaman visual. Hasil analisis data mengungkapkan adanya hubungan signifikan antara lamanya paparan penggunaan perangkat dan tingkat ketajaman mata, dengan nilai p yang signifikan (p = 0,007). Analisis bivariat menunjukkan adanya major areas of strength for a hubungan dengan koefisien hubungan sebesar 0,656 antara lamanya penggunaan perangkat dan tingkat ketajaman mata. Kesimpulan dari penelitian ini adalah bahwa penggunaan perangkat yang berlebihan dapat berdampak negatif pada ketajaman mata karyawan PT. Caterpillar Indonesia Batam. Oleh karena itu, perusahaan perlu segera mengambil langkah-langkah ergonomis untuk mengurangi risiko penurunan ketajaman visual dan memastikan kesejahteraan karyawan dan produktivitas perusahaan tetap terjaga. Kata kunci: Gadget; Ketajaman Penglihatan
SMART CLOTHESLINE: ARDUINO-CONTROLLED DRYING SYSTEM WITH LIGHT AND RAIN DETECTION Hasbi, Putranugra; Ryan, Agung; Rumapea, Elsa Sri Erjuni; Pane, Amirah Nova Khairiyah; Maulidina, Siti Nur
JURNAL LOGISTICA Vol. 3 No. 2 (2025): VOL.3.NO.2. JUNI 2025
Publisher : LPPM-ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62375/logistics.v3i2.597

Abstract

Unpredictable weather changes often complicate the process of drying clothes, especially when sudden rainfall occurs. To address this issue, an automatic clothes drying system was designed based on the Arduino Uno microcontroller, utilizing a Light Dependent Resistor (LDR) sensor and a rain sensor. The LDR sensor detects sunlight intensity, while the rain sensor identifies the presence of rain. When sufficient sunlight is detected and no rain is present, the system activates a DC motor to automatically extend the clothesline. Conversely, if rain is detected or sunlight intensity decreases, the DC motor retracts the clothesline into a sheltered area. The objectives of this research are to (1) Protect clothes from getting wet due to sudden rainfall; (2) Optimize the drying process by utilizing sunlight intensity; (3) Reduce manual intervention in the drying process, providing convenience for users who are frequently away from home. System testing demonstrated that the device effectively responds to weather changes, thereby protecting clothes from rain and maximizing drying during sunny conditions. This system offers a practical solution for users concerned about the state of their laundry when they are not at home.
Perancangan Sistem Informasi Kerja Praktek dan Tugas Akhir Berbasis Website Pada Program Studi Teknik Industri ITEBA Menggunakan Pendekatan Data Flow Diagram (DFD) Pane, Amirah Nova Khairiyah; rumapea, Elsa Sri Erjuni; Azzahra, Fadhilla; Anugrah, Ibnu; Maulidina, Siti Nur; Gucci, Dinda Okta Dwi Yanti Ridwan; Pertiwi, Elsa Putri
SIGMA TEKNIKA Vol 8, No 2 (2025): SIGMATEKNIKA, VOL. 8, N0. 2, NOVEMBER 2025
Publisher : Fakultas Teknik, Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/sigmateknika.v8i2.8423

Abstract

The administrative process of Kerja Praktek (KP) and Tugas Akhir (TA) in the Industrial Engineering Department ITEBA is still conducted manually, which often causes problems in registration, data recording, student progress monitoring, and communication between students, supervisors, and coordinators. This study aims to design a web-based information system to support more efficient, transparent, and structured KP and TA management. The method used is system modeling with the DFD approach and implemented with Glide App. The results produced an information system with key features such as online registration, document upload, progress monitoring, dashboards for students, supervisors, and coordinators, document archiving. Functionality testing showed that all features operated as required, while user satisfaction surveys indicated that 85% students, 90% supervisors, and 80% coordinators felt that the system improved convenience, efficiency, and transparency in KP and TA process. These findings indicate that the system successfully addresses manual administration issues and serves as a foundation for the future development of broader digital academic system.
Sosialisasi Quality and Green Supply Chain Management di PT Flextronics Technology Pane, Amirah Nova Khairiyah
Jurnal Tiyasadarma Vol. 3 No. 2 (2026): Januari 2026 | Jurnal Tiyasadarma
Publisher : LPPM ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62375/jta.v3i2.683

Abstract

Kegiatan pengabdian ini bertujuan untuk meningkatkan pemahaman karyawan PT Flextronics Technology mengenai konsep Quality and Green Supply Chain Management (GSCM). Melalui metode sosialisasi, diskusi, dan workshop, kegiatan ini diharapkan dapat mendorong implementasi rantai pasok yang berkualitas dan ramah lingkungan. Hasil kegiatan menunjukkan peningkatan pemahaman peserta serta antusiasme tinggi terhadap penerapan GSCM dalam operasional perusahaan.
Analisis Pengendalian Kualitas Menggunakan Metode Statistical Process Control pada Boom Excavator 20 di PT XYZ Batam Ahmad Rhamadhan; Ansarullah Lawi; Amirah Nova Khairiyah Pane
Jurnal Teknik Ibnu Sina (JT-IBSI) Vol. 10 No. 1 (2025): JT-IBSI (Jurnal Teknik Ibnu Sina)
Publisher : Fakultas Teknik Universitas Ibnu Sina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36352/jt-ibsi.v10i1.1146

Abstract

PT XYZ faces a high defect rate in the production of Boom Excavator 20, particularly in the Hydraulic Mining Shovel (HMS) component. This study aims to identify the causes of defects and provide recommendations for quality improvement using the Statistical Process Control (SPC) method. Data from August 2023 to July 2024 were collected and analyzed using SPC tools, including check sheets, control charts, Pareto diagrams, histograms, and cause-and-effect diagrams. The results revealed that spatter and material damage were the most common defects. Analysis identified four main contributing factors: poor electrode quality, operator skill and errors, improper welding methods, and unstable welding machines. Based on these findings, the study recommends improving electrode quality control, enhancing operator training, optimizing welding techniques, and performing regular machine maintenance. This research demonstrates the effectiveness of SPC in monitoring and improving the quality control processes of PT XYZ.
Perancangan Meja Mesin Jahit yang Ergonomis Menggunakan Metode Ergonomic Function Deployment dengan Analisis Rapid Upper Limb Assessment Anugrah, Ibnu; Dinda Okta Dwiyanti Ridwan Gucci; Resta Wulan Zaauza; Elsa Sri Erjuni Rumapea; Amirah Nova Khairiyah Pane; Elsa Putri Pertiwi
Jurnal Serambi Engineering Vol. 11 No. 2 (2026): April 2026
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Proses pembuatan totebag souvenir melibatkan beberapa tahapan yang menuntut efisiensi dan kenyamanan kerja operator. Dalam aktivitas menjahit, pekerja membutuhkan fasilitas kerja yang ergonomis seperti meja mesin jahit yang dirancang agar operator tidak perlu berpindah tempat berulang kali. Tujuannya adalah meningkatkan kecepatan, kenyamanan, serta menjaga kesehatan pekerja selama proses produksi. Penelitian ini menggabungkan metode Nordic Body Map (NBM) dan Rapid Upper Limb Assessment (RULA) untuk menganalisis keluhan otot dan postur kerja awal. Hasil survei NBM menunjukkan bahwa seluruh responden (100%) merasakan nyeri atau pegal di bahu kiri dan punggung, sementara 87% mengeluh pada lengan bawah kiri dan pergelangan tangan kiri. Berdasarkan analisis RULA, aktivitas menjahit dinilai memiliki tingkat risiko sedang dan memerlukan tindakan perbaikan dalam waktu dekat. Melalui metode Ergonomic Function Deployment (EFD) dan data antropometri, dilakukan perancangan ulang meja menjahit dengan prioritas utama mengurangi rasa pegal (skor 2,28), menambah kenyamanan (skor 2,19), serta mencegah cedera (skor 1,86). Hasil akhirnya berupa meja mesin jahit ergonomis berukuran 150 × 92 × 74 cm, dengan panjang mengikuti rentang tangan, lebar berdasarkan jangkauan tangan, serta tinggi disesuaikan dengan tinggi siku dan popliteal duduk.
TRANSFORMASI DIGITAL LAYANAN ADMINISTRASI MELALUI SOSIALISASI WEBSITE KERJA PRAKTIK DAN TUGAS AKHIR TEKNIK INDUSTRI ITEBA Elsa Sri Erjuni Rumapea; Elsa Putri Pertiwi; Amirah Nova Khairiyah Pane; Ibnu Anugrah; Rina Agustina; I Made Dwika Parama Yudha; Arei Yovano; Dava Raihan Putra
Jurnal Penelitian dan Pengabdian Kepada Masyarakat UNSIQ Vol. 13 No. 2 (2026): Mei
Publisher : Lembaga Penelitian, Penerbitan dan Pengabdian Masyarakat (LP3M) UNSIQ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32699/7yy49j42

Abstract

The digital transformation of academic administration services represents a critical requirement for enhancing the effectiveness and efficiency of higher education management. A primary challenge confronting the Industrial Engineering Study Program is the underutilization of the Work Practice (KP) and Final Project (TA) websites, compounded by the absence of standardized formats for administrative submissions, which continue to be processed via email. Such conditions contribute to processing delays, administrative errors, and an escalating workload for administrative staff. This community service initiative aims to advance the digital transformation of administrative services through the socialization of the KP and TA website and the standardization of administrative submission formats. The implementation employed an educational and participatory approach encompassing needs identification, material development, website socialization, and technical assistance, as well as monitoring and evaluation. The findings demonstrate a significant improvement in students’ and lecturers’ understanding of the KP and TA website, greater uniformity in administrative submission formats, and an enhanced potential for service efficiency. This initiative contributes to the optimal utilization of information systems and the cultivation of a digital literacy culture within the industrial engineering study program.
Comparative Analysis of Transportation Methods in The Distribution of Frozen Chicken Products Amirah Nova Khairiyah Pane; Elsa Sri Erjuni Rumapea; Elsa Putri Pertiwi; Dinda Azzahara Salzabillah; Nia Gracia Banik; Devi Ramuna
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 14 No 2 (2026)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31001/tekinfo.v14i2.2823

Abstract

Distribution is a critical component of logistics systems, especially in the food industry where perishable products such as frozen chicken require strict temperature control and timely delivery. CV XYZ, a frozen chicken distributor in Batam, encounters several operational challenges, including high transportation costs, limited cold chain infrastructure, and inefficient allocation of distribution routes. These issues not only increase operational expenses but also pose risks to product quality and delivery reliability. Therefore, an effective distribution strategy is required to ensure cost efficiency and service performance. This study aims to identify the most efficient transportation method to minimize distribution costs by applying three initial solution approaches: North West Corner Rule (NWCR), Least Cost (LC), and Vogel’s Approximation Method (VAM). The solutions obtained from each method were further evaluated using the Stepping Stone method to test their optimality. This research adopts a quantitative approach using a mathematical transportation model, with data collected through interviews and direct field observations. The results show that the VAM method produces the lowest initial distribution cost of Rp57,062,000, compared to Rp60,022,000 for the LC method and Rp63,916,000 for the NWCR method. After optimality testing, only the VAM solution remained unchanged, indicating that it had already reached optimality. Thus, VAM is recommended as the most effective method for optimizing frozen chicken distribution costs at CV XYZ Batam.
Analisis Pengendalian Kualitas Menggunakan Metode Statistical Process Control pada Boom Excavator 20 di PT XYZ Batam Ahmad Rhamadhan; Ansarullah Lawi; Amirah Nova Khairiyah Pane
Jurnal Teknik Ibnu Sina Vol 10 No 01 (2025): Jurnal Teknik Ibnu Sina
Publisher : Jurnal Teknik Ibnusina

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT XYZ menghadapi tingkat kecacatan yang tinggi pada produksi Boom Excavator 20, khususnya pada komponen Hydraulic Mining Shovel (HMS). Penelitian ini bertujuan untuk mengidentifikasi penyebab kecacatan dan memberikan rekomendasi perbaikan kualitas menggunakan metode Statistical Process Control (SPC). Data yang dikumpulkan dari Agustus 2023 hingga Juli 2024 dianalisis menggunakan alat SPC, termasuk lembar periksa, peta kendali, diagram Pareto, histogram, dan diagram sebab-akibat. Hasil penelitian menunjukkan bahwa rata-rata proporsi cacat mencapai 23,08%, dengan cacat yang paling sering terjadi adalah spatter dan kerusakan material. Analisis mengidentifikasi empat faktor utama penyebab kecacatan: kualitas elektroda yang buruk, keterampilan operator dan kesalahan, metode pengelasan yang tidak tepat, dan mesin las yang tidak stabil. Berdasarkan temuan ini, penelitian merekomendasikan perbaikan kontrol kualitas elektroda, peningkatan pelatihan operator, optimasi teknik pengelasan, dan pemeliharaan mesin secara berkala. Penelitian ini menunjukkan efektivitas SPC dalam memantau dan meningkatkan proses pengendalian kualitas di PT XYZ.