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All Journal ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora
Cendana Anabel
Universitas Pembangunan Nasional Veteran Jakarta
Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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Pemanfaatan Aplikasi JAKI sebagai Sarana Pelaporan Keluhan Warga Jakarta terhadap Efektivitas, Tantangan, dan Implikasi Politik Digital Alita Aura Zahir; Cendana Anabel; Muhammad Emir Adriansyah; Fatkhuri Fatkhuri; Maisarah Mitra Adrian
ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora Article in Press
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/q8kaww24

Abstract

The development of digital public services has encouraged the Provincial Government of DKI Jakarta to develop JAKI as a digital-based platform for public services and citizen complaints in supporting smart city and digital governance initiatives. This study aims to analyze the role of the JAKI application in improving public service effectiveness and to examine the extent to which the platform encourages public participation in digital governance in DKI Jakarta. This research employs a descriptive qualitative approach through literature review, policy document analysis, and previous studies related to digital public services and public participation. The findings indicate that JAKI has accelerated the public complaint handling process, improved accessibility to public services, and strengthened the integration of government services through a digital system. However, the form of public participation that emerges remains largely administrative and has not fully encouraged substantive citizen involvement in digital public services. In addition, the implementation of JAKI still faces several challenges, including digital literacy gaps, limited technological access, system transparency issues, and allegations of AI manipulation in responding to public complaints. This study shows that the digitalization of public services is not solely related to technological efficiency, but also to the relationship between government, society, and digital governance practices within smart governance.
Multikulturalisme di Ruang Urban: Dinamika Politik Perkotaan dan Peran SETARA Institute dalam Kasus Intoleransi terhadap Minoritas Agama Cendana Anabel; Naura Rania Bari; Silvia Zahra Zahira; Aniqotul Ummah; Chomariyana Kartika Hesti
ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora Article in Press
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/e3xw5q04

Abstract

Urban spaces are often imagined as inclusive environments where diverse religious identities coexist. In reality, urban political dynamics, power distribution, and relations between majority and minority groups frequently create unequal recognition toward religious minorities, leading to discrimination and intolerance. An analysis through Charles Taylor’s Politics of Recognition reveals how urban political dynamics shape religious intolerance and how SETARA Institute responds through advocacy efforts. A qualitative descriptive approach was used. Primary data were collected through semi structured interviews with the Coordinator of Indonesian Social Inclusion and Security Studies at SETARA Institute, while secondary data were obtained through documentation studies consisting of journals, books, news articles, and official publications from SETARA Institute. The findings show that intolerance in urban areas remains closely tied to exclusionary governance and weak institutional protection, placing minority groups in vulnerable positions. SETARA Institute strengthens advocacy through documenting violations of freedom of religion and belief, developing the Tolerant City Index, producing empirical research, and promoting human rights based policies.
Dinamika Self-Censorship dalam Musrenbang: Analisis Faktor dan Dampaknya terhadap Representasi Aspirasi Masyarakat di Kota Surabaya Alita Aura Zahir; Calista Mutiara Uma; Cendana Anabel; Nabilah Nameera Ruzdy; Ridwan Ridwan; Gema Pertiwi
ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora Article in Press
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/sfyr4h88

Abstract

The Development Planning Conference (Musrenbang) is a forum for public participation in the preparation of regional development plans. However, discussions on the socio-psychological factors that influence the quality of public participation in Musrenbang remain understudied. This study aims to analyze the phenomenon of self-censorship in the Surabaya City Musrenbang and its impact on the representation of public aspirations. The study used a qualitative approach with a case study design and the self-censorship theory from Bar-Tal (2017). Research data were obtained through a literature review including scientific journals, books, online news, and official government publications. The results show that self-censorship practices are still found in the implementation of Musrenbang due to low confidence in the effectiveness of aspirations, limited understanding of development planning mechanisms, and obstacles in utilizing available participation spaces. These conditions have an impact on the less than optimal representation of public aspirations in the regional development planning process.
Co-Authors Alita Aura Zahir Aniqotul Ummah Calista Mutiara Uma Chomariyana Kartika Hesti Fatkhuri, Fatkhuri Gema Pertiwi Maisarah Mitra Adrian Muhammad Emir Adriansyah Nabilah Nameera Ruzdy Naura Rania Bari Ridwan Ridwan Silvia Zahra Zahira