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Tinjauan Yuridis Perlindungan Konsumen atas Keterlambatan Pengiriman Barang oleh Jasa Ekspedisi Akhmad Faris Dzulhaq; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/22kppw93

Abstract

The growth of e-commerce in Indonesia has increased shipping volumes alongside consumer complaints regarding delivery delays. This legal-doctrinal study aims to analyze the legal relationship between consumers and shipping services, legal protection, and the construction of corporate liability for delivery delays. Utilizing statutory and conceptual approaches, the analysis relies on the Civil Code, Commercial Code, Consumer Protection Act, and Postal Act. The results indicate that the legal relationship stems from a consensual contract of carriage via standard clauses, weakening consumer bargaining power. Delivery delays without force majeure constitute a breach of contract, triggering compensation rights under Article 19 of the Consumer Protection Act. The carrier’s liability follows the fault-based principle (fault liability) with specific limitations that must not negate fundamental consumer rights. Dispute resolution is accessible through non-litigation or litigation channels. This study recommends strengthening supervision over standard shipping clauses and harmonizing regulations for damages caused by delivery delays.  
Perlindungan Hukum bagi Pemegang Hak Cipta Karya Digital terhadap Praktik Plagiarisme di Media Sosial Rikyi Zaenudin; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/nkcvtt81

Abstract

The development of social media has triggered massive dissemination of digital works while increasing the risk of plagiarism without the copyright owner's consent. This legal-doctrinal research aims to examine the status of digital works as protected objects, analyze their legal protection against social media plagiarism, and formulate available legal remedies. Utilizing statute and conceptual approaches, this study relies on the Copyright Act and the Electronic Information and Transactions (ITE) Act. The results indicate that digital works qualify for protection as long as they possess originality and tangible form. However, Indonesian regulations do not explicitly accommodate social media characteristics, making current protection general and reactive. Furthermore, the application of the notice-and-takedown principle for digital platforms remains uncomprehensively regulated. Copyright holders can pursue both non-litigation and litigation channels. This study recommends strengthening technical regulations regarding digital platforms' obligations and clarifying the definition of digital works within the national legal framework.
Penerapan Asas Legalitas terhadap Hukum yang Hidup dalam Masyarakat (Living Law) Menurut Undang-Undang Nomor 1 Tahun 2023 tentang KUHP Dawarman Dawarman; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/z500cj55

Abstract

The enactment of Law No. 1 of 2023 on the Criminal Code sparks academic debate as it simultaneously maintains the principle of formal legality and recognizes the living law (living law) as a basis for criminal liability. This normative legal research, employing statute, conceptual, and historical approaches, aims to examine the conceptual consistency between these two principles and its implications for legal certainty. The results indicate that the living law is formulated as a form of extended legality (extended legality). Its application is contingent upon procedural requirements via local regulations and substantive requirements regarding compatibility with Pancasila, the 1945 Constitution, and human rights. Despite its official recognition, the unwritten and particularistic nature of customary law still poses potential tensions with the principle of legal certainty and risks causing disparities in court rulings across regions. This study recommends the careful drafting of technical guidelines for local regulations to bridge legal pluralism with the protection of citizens' rights.
Keabsahan Klausula Eksonerasi dalam Perjanjian Digital Aplikasi Ride-Hailing Ditinjau dari Undang-Undang Perlindungan Konsumen Ananda Maulana Sidiq; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/re36n753

Abstract

Digital agreements in ride-hailing applications via clickwrap mechanisms often contain exculpatory clauses that waive the platform's liability for consumer losses. This normative legal research analyzes the validity of such clauses under the Consumer Protection Law (UUPK) using statutory, conceptual, and case approaches. The results indicate that although these electronic contracts fulfill the validity requirements of Article 1320 of the Indonesian Civil Code and the ITE Law, the unilateral inclusion of exculpatory clauses violates the prohibition on restrictive standard clauses under Article 18 of the UUPK, rendering them null and void. The legal implications are multi-layered, encompassing the civil invalidity of the clause, administrative sanctions such as business license revocation, and criminal penalties for non-compliant businesses.
Analisis Yuridis Tanggung Jawab Platform Marketplace terhadap Peredaran Barang Palsu di Indonesia Lingga Bagus Prakoso; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/v1m1es32

Abstract

The rapid growth of electronic commerce in Indonesia has increased the circulation of counterfeit goods on marketplace platforms, causing losses to consumers and trademark owners. This study analyzes the legal status of marketplace platforms, their liability, legal protection for consumers and trademark owners, and the effectiveness of existing regulations. The research employs a normative legal method using statutory, conceptual, and case approaches based on the Consumer Protection Law, the Trademark and Geographical Indications Law, the Electronic Information and Transactions Law, and Government Regulation Number 80 of 2019. The findings show that marketplace platforms act as intermediary service providers and electronic commerce operators with active legal obligations. The safe harbor principle does not apply when platforms knowingly fail to implement adequate notice-and-takedown measures. However, regulatory effectiveness remains limited due to weak duty of care standards, inadequate seller verification, and poor institutional coordination. Stronger regulations and harmonized consumer and trademark protection are therefore essential
Perlindungan Hukum bagi Korban Penipuan Investasi Berkedok Aset Kripto dalam Perspektif Hukum Positif Indonesia Muhamad Analdy Asmadika Nuraiz; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/z13w5359

Abstract

The rapid development of blockchain technology and the growing public interest in crypto assets have created new investment opportunities while increasing the risk of crypto investment fraud in Indonesia. This study analyzes the characteristics of crypto investment fraud, the applicable legal framework, legal protection for victims, perpetrators’ liability, and the effectiveness of existing legal instruments. The research employs a normative legal method using statutory, conceptual, and case approaches based on the Indonesian Criminal Code, the Electronic Information and Transactions Law, the Consumer Protection Law, Law Number 4 of 2023, and Financial Services Authority regulations on crypto assets. The findings indicate that the supervision of crypto assets has shifted to the Financial Services Authority as part of Digital Financial Assets. Legal protection is available through criminal, civil, and administrative remedies. However, its effectiveness remains limited by the cross-border nature of crypto assets, low public financial literacy, and insufficient coordination among enforcement and supervisory authorities.  
Tinjauan Yuridis Tanggung Jawab Hukum Influencer atas Promosi Produk yang Menyesatkan Konsumen Bimo Anggiarso; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/q5c2ev15

Abstract

The rapid growth of digital marketing has given rise to the profession of influencers, who promote products and services through social media platforms. Legal issues arise when promotional content contains false or misleading information that causes consumer losses. This study aims to analyze the legal status of influencers, their legal liability, and the effectiveness of the existing legal framework in protecting consumers. The research employs a normative legal method using statutory and conceptual approaches based on the Consumer Protection Law, the Electronic Information and Transactions Law, the Trade Law, Government Regulation Number 71 of 2019, Minister of Trade Regulation Number 31 of 2023, and the Indonesian Advertising Code of Ethics. The findings indicate that influencers may incur civil, criminal, and administrative liability for misleading promotions. However, regulatory effectiveness remains limited due to the absence of a clear legal definition, weak supervision, and the non-binding nature of advertising ethics. Strengthening regulations and supervisory mechanisms is therefore essential to enhance consumer protection.
Kepastian Hukum Penggunaan Bukti Digital Berbasis Cloud Storage dalam Pembuktian Perkara Pidana Ahmad Parhan; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/r9j9e578

Abstract

The rapid development of cloud storage technology has transformed electronic data storage while creating new challenges for criminal evidence in Indonesia. This study analyzes the legal status of cloud storage-based digital evidence, legal certainty regarding its admissibility and evidentiary value, and the challenges associated with its use in criminal proceedings. The research employs a normative legal method using statutory and conceptual approaches based on the Indonesian Criminal Procedure Code, the Electronic Information and Transactions Law, the Personal Data Protection Law, and other relevant regulations. The findings indicate that cloud storage-based digital evidence has been legally recognized as an extension of admissible evidence. However, legal certainty remains limited due to the absence of specific rules governing evidence acquisition, authentication, chain of custody, and cloud forensics. Therefore, strengthening technical regulations, harmonizing legal frameworks, and enhancing international legal cooperation are essential to ensure legal certainty in criminal proceedings involving cloud-based digital evidence.
Pertanggungjawaban Hukum Rumah Sakit atas Kebocoran Data Rekam Medis Elektronik Pasien Andrew Reforto Ondo Dame; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/jm5e2y88

Abstract

The digital transformation of healthcare services has accelerated the adoption of Electronic Medical Records (EMRs) in hospitals, while simultaneously increasing the risk of patient data breaches. This study aims to analyze the legal framework governing the protection of electronic medical records, examine hospitals' legal liability for data breaches, and evaluate the effectiveness of existing regulations in safeguarding patients' rights. This normative juridical research employs statutory and conceptual approaches, referring to Law Number 17 of 2023 on Health, Law Number 27 of 2022 on Personal Data Protection, the Electronic Information and Transactions Law and its amendments, and Minister of Health Regulation Number 24 of 2022 on Medical Records. The findings indicate that hospitals, as data controllers, may incur civil, administrative, and criminal liability for data breaches. However, legal protection remains constrained by weak enforcement, limited oversight, and inadequate mechanisms for victim recovery.
Perlindungan Hukum terhadap Merek Terkenal dari Praktik Cybersquatting di Indonesia Dwi Tjahyono; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/f1vbbe09

Abstract

The rapid development of information technology has contributed to the emergence of cybersquatting, namely the registration of domain names that imitate well-known trademarks in bad faith for economic gain. This study aims to analyze the legal framework, forms of legal protection, dispute resolution mechanisms, and the effectiveness of Indonesian law in protecting well-known trademarks against cybersquatting. The research employs a normative juridical method using statutory, conceptual, and comparative approaches, examining Law Number 20 of 2016 on Trademarks and Geographical Indications, the Electronic Information and Transactions Law and its amendments, PANDI's Domain Name Dispute Resolution Policy, and the Uniform Domain Name Dispute Resolution Policy (UDRP). The findings reveal that legal protection remains fragmented, relying on trademark law, cyber law, and PANDI's administrative policy. Stronger regulatory harmonization, clearer standards for proving bad faith, and specific legislation are necessary to ensure legal certainty in the digital economy.