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Implementation and Recruitment Process of Employees at PT PLN (Persero) Riau Region and Riau Islands Sosiady, Mulia; Ermansyah, Ermansyah
Jurnal Rumpun Ilmu Ekonomi Vol. 2 No. 1 (2024): JRIE (MARET)
Publisher : Basecamp Economics PubMed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.10848953

Abstract

This Research is carried out in the PT. PLN (Persero) Riau Region and Riau Islands, the purpose of this research is to know the process of recruitment of power implemented in the PT. PLN ( Persero ) Riau Region and Riau Islands. Data analysis in this research uses the qualitative descriptive results of the previous discussion, then the author can conclude that in the recruiting process of Power implemented at the level of Senior High School/Vocation Secondary School /level running well and in accordance with the process undertaken by the candidate employees until the employee is accepted as employee of the PT PLN (Persero). However, there are still empty posts in the Human Resource Development Unit section. This means that here there is an Empty post then the job of the post is done by the employees who are in the unit so that will make the achievement of the objectives of the company not achieved well and effectively.
ANALYSIS OF CUSTOMER SATISFACTION LAUNDRY BUSINESS IN SIAK SRI INDRAPURA Ermansyah, Ermansyah; Ramadhani, Muthia
International Journal of Business and Information Technology Vol. 6 No. 2 (2025): December
Publisher : LPPM STMIK Dharmapala Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47927/ijobit.v6i2.1351

Abstract

This research is based on the laundry service business which is currently developing rapidly. Laundry businesses must have certain strategies to be able to provide progress to their business because there are many competitors in the laundry services sector. Therefore, service quality is very influential in attracting customer satisfaction. The very rapid development of the business world has had an impact on the progress of the Laundry business, because currently only Laundry has developed a delivery service compared to other laundries in Siak Regency . The purpose of this research is to determine the influence of customer experience, trust and service quality on customer satisfaction at Laundry in Siak Regency. In this research, the sample consisted of 96 respondents using purposive sampling techniques. The data analysis used in this research is quantitative using the multiple linear regression method. Based on the results of simultaneous tests, it can be seen that the influence variables Customer Experience, Trust, and Service Quality together influence customer satisfaction at Laundry in Siak Regency. Then, partially, from this test it can be seen that the influence variables of Customer Experience, Trust, and Service Quality have a significant effect on Customer Satisfaction. The R square value obtained was 0.660 or equal to 60.6%, while the remaining 39.4% was influenced by other variables not studied.
Makna Sertifikasi Guru terhadap Kinerja Profesional: Studi Kasus Kualitatif Berbantuan NVivo di MAN 2 Kota Batam Efendi Harahap, Sangkot Abdullah; Silahudin, Agus; Ermansyah, Ermansyah
Indonesian Journal of Islamic Educational Management Vol 8, No 2 (2025): IJIEM
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/ijiem.v8i2.38628

Abstract

Teacher certification in Indonesia is intended to enhance teachers’ professional competence, yet empirical studies show inconsistent effects on instructional quality, particularly in Islamic school contexts. This study explores how certification is perceived and enacted in professional practice at MAN 2 Batam through a qualitative case study. Five participants were involved, including three certified teachers and two vice principals. Data were gathered through in-depth interviews, classroom observations, FGDs, and document reviews, and analyzed using NVivo 15 through open and axial coding supported by thematic mapping via query and matrix functions. The findings reveal that certification fosters pedagogical reflection, strengthens administrative compliance, and expands access to professional development. However, its influence on teaching quality is not automatic and depends on institutional systems and academic supervision. The study concludes that certification should be integrated with sustained mentoring and professional learning communities to generate meaningful improvements in teaching practice and student learning.
POTENSI HILIRISASI KELAPA SEBAGAI STRATEGI PENINGKATAN EKONOMI DAERAH: STUDI KASUS KABUPATEN INDRAGIRI HILIR Alkadafi, Muammar; Reagen, Reagen; Ermansyah, Ermansyah; April, Muhammad
Selodang Mayang: Jurnal Ilmiah Badan Perencanaan Pembangunan Daerah Kabupaten Indragiri Hilir Vol. 11 No. 3 (2025): Jurnal Selodang Mayang
Publisher : Badan Perencanaan Pembangunan Daerah Kabupaten Indragiri Hilir Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47521/selodangmayang.v11i3.491

Abstract

Indragiri Hilir Regency in Riau Province is widely known as the “World’s Coconut Estate,” with more than 400,000 hectares of coconut plantations. However, the sector’s contribution to the regional economy remains limited, as most coconut products are sold in raw form. This study aims to analyze the potential of coconut downstreaming, identify its constraints, and formulate relevant development strategies for regional economic growth. The research employs a descriptive qualitative approach supported by secondary quantitative data, in-depth interviews, and SWOT analysis. The findings indicate that the main challenges include the low productivity of smallholder coconut trees, limited processing technology, weak farmer institutions, and the dominance of middlemen in the supply chain. Nevertheless, significant opportunities arise from the global trend of green products, increasing international demand for coconut-based products, and national downstreaming policies. The proposed strategies include coconut tree rejuvenation, development of small and medium-scale downstream industries, strengthening farmer cooperatives, and expanding access to export markets. The novelty of this study lies in offering a SWOT-based strategic model of coconut downstreaming that highlights farmer institutions as the key driver for strengthening the local value chain. Kabupaten Indragiri Hilir di Provinsi Riau dikenal sebagai “Hamparan Kelapa Dunia” dengan luas perkebunan kelapa lebih dari 400 ribu hektar. Namun, kontribusi sektor ini terhadap perekonomian daerah masih rendah karena produk kelapa mayoritas dijual dalam bentuk mentah. Penelitian ini bertujuan menganalisis potensi hilirisasi kelapa, mengidentifikasi kendala yang dihadapi, serta merumuskan strategi pengembangan yang relevan bagi pembangunan ekonomi daerah. Metode penelitian menggunakan pendekatan kualitatif deskriptif dengan dukungan data kuantitatif sekunder, wawancara mendalam, dan analisis SWOT. Hasil penelitian menunjukkan bahwa kendala utama adalah rendahnya produktivitas pohon kelapa rakyat, keterbatasan teknologi pengolahan, lemahnya kelembagaan petani, dan dominasi tengkulak dalam rantai distribusi. Namun, peluang besar terbuka melalui tren global produk hijau, permintaan internasional terhadap produk berbasis kelapa, serta dukungan kebijakan hilirisasi nasional. Strategi yang disarankan meliputi peremajaan tanaman kelapa, pengembangan industri hilir berbasis UMKM, penguatan kelembagaan koperasi petani, serta perluasan akses pasar ekspor. Penelitian ini memberikan kebaruan berupa model strategi hilirisasi kelapa berbasis analisis SWOT yang menempatkan kelembagaan petani sebagai pusat penguatan rantai nilai lokal.