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Pendampingan terhadap Pelaku UMKM tentang Manfaat Teknologi Informasi Berbasis Ekonomi Syari’ah Wijana, Miki; Nurkamali AZ, Ahmad; Zahra, Fazrin Rainy; Melly, Melly
Jurnal AbdiMU (Pengabdian kepada Masyarakat) Vol. 5 No. 1 (2025): Mei
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/abdimu.v5i1.1374

Abstract

Cinangsi Village is one of the villages located in the Cisitu Subdistrict, Sumedang Regency. A portion of the community works as home-based entrepreneurs, commonly referred to as Micro, Small, and Medium Enterprises (MSMEs). The marketing of their products is still carried out in traditional ways and has not yet utilized digital technology tools that are currently trending. The most prominent issue faced by MSME actors is that they do not know where to start when it comes to online marketing, mainly due to limited skills and understanding of digital technology. Through an approach that involves socialization, participation, and implementation, a three-stage method was applied: the preparation stage, which includes field surveys and communication; the implementation stage, which involves assistance and guidance; and the evaluation stage, which reviews the outcomes achieved. As a result, MSME actors are now able to package their products with attractive designs, promote them through social media, and market them online through popular marketplaces visited by potential customers.
The Role of Operational Efficiency in Mediating the Effect of Hospital Digitalization on Patient Satisfaction Melly, Melly; Saryatmo, Mohammad Agung
Journal of Science Innovare Vol 7, No 2 (2024): Journal of Science Innovare, Volume 07 Number 02 2024
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jsi.v7i2.12807

Abstract

This study investigates the empirical relationship between hospital digitalization, operational efficiency, and patient satisfaction, with a specific focus on the mediating role of operational efficiency. Employing a quantitative explanatory design, data were obtained from 105 respondents who had received digital-based healthcare services in hospitals across Jakarta, Indonesia. A structured questionnaire using a Likert scale was distributed to evaluate perceptions of hospital digitalization, operational efficiency, and service satisfaction. The collected data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4.1 to test both direct and indirect causal relationships among the studied variables. The results confirm that hospital digitalization has a significant and positive effect on both operational efficiency and patient satisfaction. Furthermore, operational efficiency also exerts a positive influence on patient satisfaction and serves as a partial mediator between digitalization and satisfaction. The analysis reveals that digitalization enhances efficiency by streamlining administrative workflows, optimizing staff utilization, and reducing service delays, which ultimately improve the overall patient experience. Hospitals with higher levels of digital integration—such as Electronic Medical Records (EMR), Hospital Management Information Systems (HMIS), and telemedicine—demonstrated stronger service performance and responsiveness. The findings highlight that digital transformation is not merely a technological upgrade but a strategic enabler for organizational effectiveness and healthcare quality improvement. For hospital management, this study emphasizes the importance of investing in digital infrastructure, enhancing staff digital competencies, and fostering adaptive work cultures to maximize the benefits of technology-driven efficiency. Ultimately, hospital digitalization acts as a catalyst for sustainable service innovation and higher patient satisfaction across modern healthcare systems.
Modelling the Intention and Adoption of Cashless Payment Methods Among the Young Adults in Indonesia Sutrisna, Ramadhina Putri; Lokeswara, Ken Mithya; Melly, Melly; Rahayu, Fatik
Manajemen & Bisnis Jurnal Vol 10 No 1 (2024): Vol 10 No 1 (2024)
Publisher : Magister Manajemen Universitas Wisnuwardhana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37303/embeji.v10i1.206

Abstract

Cashless payment is gradually replacing physical currency in almost every financial transaction across the world. Even though cashless payment methods have been available in Malaysia since a decade ago, their usage has remained relatively low in comparison to other countries. This study aims to analyse the elements that affect the Malaysian youth’s adoption intention and actual use of cashless payment by extending the unified theory of acceptance and use of technology (UTAUT) model with two key factors (perceived security [PS] and lifestyle compatibility [LC]). The sampling technique used was purposive sampling. Data were analyzed using the Structural Equation Model (SEM) method. The results of this research are: (1) Effort expectancy have a positive effect on intention to use cashless payment, (2) Social influence has a positive effect on intention to use cashless payment, (3) Performance expectancy has a positive effect on intention to use cashless payment, (4) Lifestyle compatibility has a positive effect on intention to use cashless payment, (5) Intention to use cashless payment has a positive effect on adoption of cashless payment. The conclusion of this research is that the antecedents of intention to use cashless payment are effort expectancy, social influence, performance expectancy, and lifestyle compatibility. Meanwhile, the consequence of the intention to use cashless payment is the adoption of cashless payment.
PENGARUH PENGGUNAAN MEDIA SOSIAL (TIK TOK) BAGI KESEHATAN MENTAL REMAJA PADA MAHASISWA KESEHATAN MASYARAKAT UNIVERSITAS TEUKU Widiyastuti, Nabilla; Maranatha Padang, Ungsi; Melly, Melly; Rismika, Rossi; Rimonda, Rubi
Jurnal Ilmu Psikologi dan Kesehatan (SIKONTAN) Vol. 2 No. 4 (2024): Jurnal Ilmu Psikologi dan Kesehatan
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/sikontan.v2i4.1079

Abstract

Social media is the media most often used in the current era of digitalization, one of which is Tik Tok. Tik Tok is a social media that makes it easy for users to interact to give likes and comments on videos and photos between fellow users. However, this affects the mental health of its users, especially students. The effects of using Tik Tok on mental health include anxiety, stres, lack of confidence and overthinking. This study aims to determine the effect of the use of social media (Tik Tok) on adolescent mental health in public health students at Teuku Umar University. This study used quantitative methods with simple linear regression analysis with 76 respondents. The results of this study indicate that there is no influence between the use of social media (Tik Tok) on the health of adolescents in public health students at Teuku Umar University with a probability of 0.766.