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Wulan Kusumastuti
Fakultas Kesehatan Masyarakat Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H.,Tembalang, Semarang, Indonesia | Universitas Diponegoro
Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Education Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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Analisis Manajemen Pengelolaan Linen Dalam Memenuhi Standar Pelayanan Minimal Di RSUD Tugurejo Provinsi Jawa Tengah Amalia Alifah; Septo Pawelas Arso; Wulan Kusumastuti
Jurnal Kesehatan Masyarakat Vol 7, No 4 (2019): OKTOBER
Publisher : Fakultas Kesehatan Masyarakat Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.503 KB) | DOI: 10.14710/jkm.v7i4.24377

Abstract

Linen is one of the non-medical logistics that plays an important role in providing health services in hospitals. Good linen management will control the incidence of infections in the hospital. Linen is one indicator of minimum service standards in hospitals that must be achieved. Therefore linen must be managed properly. This study aims to analyze the management of linen in meeting the minimum service standards in Tugurejo District Hospital in terms of inputs, processes and outputs. This research is a qualitative research with a descriptive analytic approach. Data collection was carried out by the indepth interview method and selected based on purposive sampling technique. The subject of the research was the Head of Non-Medical Support System, Head of Laundry Installation, 2 Laundry Officers as the main informants. Whereas the triangulation informants were the Head of the Inpatient Room and a nurse.The results showed that in the input aspect there was a shortage of personnel in terms of numbers and had never attended linen management training. The process aspect shows that the implementation of linen management is still not optimal and there are some constraints especially in the linen control section. The output aspect shows that the occurrence of linen is still missing and the inaccuracy in the availability of linen is a result of suboptimal management. This research suggests to increase laundry staff, improve the quality of human resources with certified training, improve linen management processes both linen management in the room and laundry in accordance with SOP, improve coordination between the laundry and head of the room related to recording, reporting and controlling linen by meeting periodically.
Capacity Building Forum Kesehatan Kelurahan (FKK) Dalam Mendukung Adaptasi Kebiasaan Baru Dalam Keluarga Di Kecamatan Tembalang Wigati, Putri Asmita; Sriatmi, Ayun; Suryoputro, Antono; Suryawati, Chriswardani; Kusumastuti, Wulan
Journal of Community Development Vol. 3 No. 2 (2022): December
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v3i2.71

Abstract

To prevent and control the COVID-19 pandemic, the government establishes a policy of new normal adaptation by implementing health protocols in daily life. However, the community should be active in implementing new normal adaptation. Forum Kesehatan Kelurahan (FKK) as a forum for community participation in the health sector has an important role in the success of supporting health programs at the village level. Based on research studies, the application of new normal adaptation in Tembalang District by the community hasn’t been optimal. Therefore, the role of FKK in Tembalang District has to adapt new normal from the family. The ability and knowledge of FKK cadres regarding adaptation of new normal must be good in order to have sufficient capacity to support new normal families in Tembalang District. In this case, the capacity building of the FKK carried out through activities to 38 FKK cadres representing each sub-district in Tembalang District. Counseling done by doing pre-test, presenting materials, discussions with participants, and ended by post-test. The results of discussion, the community had made efforts to support the implementation of the new normal, there are education, field operations, reporting of COVID-19 cases, and jogo tonggo. Challenges for FKK are community’s lack awareness of COVID-19 pandemic and health protocols impportance. Post-test result showed increasing number of cadre with good knowledge about New Normal. In this activity, participants were also given a booklet. The capacity of FKK cadres to mobilize community will be stronger that hopefully can contribute more efforts to support the adaptation of new normal in the family and be able to solve challenges well.
Penerimaan Pasien Terhadap Layanan Pendaftaran Online Rawat Jalan di RSUD Wonosari dengan Metode UTAUT-2 Rahmawati, Erlyna Dwi; Wigati, Putri Asmita; Kusumastuti, Wulan
Jurnal Riset Kesehatan Masyarakat Vol 3, No 3 (2023): Juli 2023
Publisher : Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jrkm.2023.18905

Abstract

RSUD Wonosari made an innovative WhatsApp-based online registration to overcome the problem of long waiting at the registration counter. This innovation was launched in January 2020 but in 2022 the user coverage has not yet reached the target. So a study was conducted on factors related to patient acceptance of online registration services. This research was conducted quantitatively using the cross-sectional method with 376 respondents in March - May 2023 who used the online outpatient registration service at Wonosari Hospital. The data analysis used is the Chi square test. The results showed that performance expectations (p=0.001) and effort expectations, social influence, supporting conditions, motivation, price values, and habits (p=0.000) were factors that had a relationship with patient acceptance of the online registration system with a correlation coefficient between 0.176 -0.577. There is a very weak relationship between effort expectancy and performance expectancy, a weak relationship between social influence and facilitating conditions, and a relatively strong relationship between motivation; price value; and habits with online registration system patient acceptance at Wonosari Hospital.
TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN POLI UMUM DI KLINIK PRATAMA DIPONEGORO I KOTA SEMARANG BERDASARKAN DIMENSI KUALITAS Asti, Helwa Firdausa; Budiyanti, Rani Tiyas; Kusumastuti, Wulan
Jurnal Manajemen Kesehatan Indonesia Vol 12, No 2 (2024): Agustus 2024
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.12.2.2024.130-145

Abstract

The importance of Quality Improvement (QI) in health services is to improve the quality of health services continuously. Quality Improvement (I) can minimize complaints and achieve patient satisfaction. Based on JKN data, the Diponegoro I Primary Clinic is the primary clinic with the highest number of participants in Semarang City, namely 27,522 participants. Based on unstructured interviews with the clinic manager, the high level of complaint reports from patients because of dissatisfaction with the general poly services at the Diponegoro I Primary Clinic. The aim of this research is to analyze the level of patient satisfaction for general poly services at the Diponegoro I Primary Clinic through a balance between expectations and performance in the quality dimension (SERVQUAL). This research is a descriptive quantitative type with a cross-sectional design. The total research sample was 110 general poly patients. The data analysis technique uses the Importance-Performance Analysis (IPA) method, which consists of suitability level analysis and quadrant analysis. The research results show the level of conformity of quality dimensions is 95.78%. While each dimension is tangible (96.88%), reliability (94.17%), responsiveness (96.50%), assurance (96.54%), and empathy (94.81%). There are items should be improved by the clinic, toilet facilities cleanliness, service time by online registration system implementation, service procedure information to patients, doctor’s scheduled board updates, and SOPs implementation to inform medicine side effects to patients. The improvement to increase the level of patient satisfaction.
Sikap Ibu Terhadap Pemberian Imunisasi Measles Rubella Secara Tepat Waktu Selama Pandemi Covid-19 Oktadevi, Dianti; Sriatmi, Ayun; Kusumastuti, Wulan
Andalas Journal of Health Vol. 10 No. 3 (2021): Online November 2021
Publisher : Faculty of Medicine, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jka.v10i3.1832

Abstract

The timeliness of Measles-Rubella (MR) immunization is still low among other immunization services for infants, including at the Tempuran Health Center, Magelang Regency. Attitude is something that influences a person's actions. Objectives: To analyzed the mother's attitude towards MR immunization services on time during the covid-19 pandemic in the working area of the Tempuran Health Center, Magelang Regency. Methods: It was quantitative research with a cross-sectional approach. The research population was mothers who have babies aged 9-12 months with a sample of 100 mothers using cluster sampling technique in each village. The research instrument was a questionnaire. The data were analyzed univariately and bivariate with the Chi-square test. Results: The timeliness of MR immunization was still low. 74% of mothers were not punctual in immunizing MR to their children even though most mothers had a good attitude (65%). The Chi-square test showed a relationship between the mother's attitude and timeliness of MR immunization (p=0.004). Conclusion: The mother's attitude was not optimal because there were various problems with the mother's attitude, so it is hoped that the mother will increase knowledge, share experiences with peer groups, and if unable to attend, ask for family assistance, while health center is expected to carry out promotions, education about measles-rubella immunization and also coordinate with health office regarding vaccine stockKeywords:  immunization, measles-rubella, timeliness
The Power of Social Media in Creating Branding Awareness for Hospital Customers at Teaching Hospital of Dental and Oral in Semarang Eka Yunila Fatmasari; Wulan Kusumastuti
Journal for Quality in Public Health Vol. 8 No. 2 (2025): May
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v8i1.539

Abstract

Social media as a marketing communication tool can be a strategy for creating customer branding awareness. Strong branding awareness can attract potential new customers and turn existing customers into loyal ones. The decline in patient visits at the hospital is one of the things that needs to be addressed through one of the marketing efforts with social media. The aim of this research is to analyze the power of social media in creating customer branding awareness at X Teaching Hospital of Dental and Oral in Semarang. This research is a descriptive study with a cross-sectional approach. The sample in this study consisted of 100 outpatients. Data collection utilized a questionnaire that has been tested for validity and reliability. Secondary data regarding the use of Instagram social media is examined based on reach rate, engagement, follower growth, and profile visits. Data were analysed with quantitative descriptive statistics using frequency distribution measurements. Good branding awareness was demonstrated by 54% of respondents, while poor branding awareness was indicated by 46% of respondents. Based on secondary data studies, it is known that there has been a decline in hospital Instagram visits in terms of reach rate, engagement, follower growth, and profile visits. It was concluded that social media has significant power in creating customer branding awareness and impacts decisions to utilize health services.
Penguatan Kesehatan Mental Siswa Sekolah Dasar Melalui Literasi Digital yang Bijak dan Aman Jati, Sutopo Patria; Nandini, Nurhasmadiar; Kusumastuti, Wulan; Arso, Septo Pawelas; Budiyanti, Rani Tiyas
Jurnal Pengabdian West Science Vol 4 No 08 (2025): Jurnal Pengabdian West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jpws.v4i08.2562

Abstract

Perkembangan teknologi digital dapat memberikan keuntungan bagi penggunanya, meski demikian jika tidak digunakan dengan bijaksana maka dapat memberikan dampak negatif seperti kesehatan mental. Beberapa permasalahan yang dapat terjadi seperti gangguan kecemasan, depresi, gangguan tidur maupun rendahnya self esteem dapat terjadi terkait penggunaan teknologi digital seperti media sosial. Penggunaan media sosial yang bijak dan aman, literasi digital yang baik, dan peran dari orang tua maupun guru diperlukan dalam mendukung pemanfaatan media digital ini agar dapat memberikan dampak yang positif. Pelaksanaan edukasi terkait literasi digital yang bijak dan aman dilakukan di SD Islam Terpadu Bina Insani Kota Semarang dan mendapatkan umpan balik yang cukup baik dan antusiasme yang cukup tinggi. Pengabdian ini diharapkan dapat meningkatkan edukasi terkait literasi digital bagi anak usia sekolah dasar
Integration of Electronic Medical Record and SATUSEHAT’s Platform : Patient’s Legal Protection Perspective Budiyanti, Rani Tiyas; Herlambang, Penggalih Mahardika; Fuad, Anis; Kusumastuti, Wulan
International Journal of Health Literacy and Science Vol. 1 No. 2 (2023): International Journal of Health Literacy and Science
Publisher : Health Science UDINUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60074/ihelis.v1i2.18

Abstract

SATUSEHAT’s platform has been implemented as a form of digital transformation in health services in Indonesia. This platform includes features that facilitate data integration from medical records, medical resumes, and various similar health platforms with the concept of interoperability and data sharing between healthcare facilities in Indonesia. Data sharing and ownership of patient data raises various ethical and legal issues in its application, especially when it relates to the right to patient data in electronic medical records (EMR) in health services. However, in the guidelines for the implementation of EMR, there is no general consent regarding the release of the data. This study aims to analyze legal issues that can occur and recommendations related to the implementation of SATUSEHAT which is integrated with EMR of health care facilities and to develop legal concepts in its application. The method used uses a statutory approach and conceptual. General consent regarding the release of EMR data to be integrated with SATUSEHAT needs to be applied. Several issues may arise regarding the implications of refusing or approving the integration of EMR with SATUSEHAT such as security, confidentiality, and data usage. Healthcare facilities should include general consent regarding the integration of the data as a separate option in the clause in the general consent which is preceded by information regarding the risks and benefits obtained. Guarantees regarding the security and privacy of patient data by both health facilities and the SATUSEHAT’s platform also need to be strengthened so that they do not harm patients. In addition, guidelines regarding data access and ownership need to be developed, and clarification on the responsible party and the sanctions to be imposed in the event of a data leakage need to be further defined
Co-Authors Amalia Alifah Anis Fuad Annisa Pratiwi, Annisa Antono Suryoputro Aprina Hetikus Taekab Arsita, Alma Nofia Mega Asti, Helwa Firdausa Astuti, Eka Kristia Ayu Ayun Sriatmi Chandrika Fahira Quamila Dianti Oktadevi Dianti Oktadevi Eka Yunila Fatmasari Ervina Yuni Ariani Irana Eka Wardana Jhovia Aloedya Pramana Jhovia Aloedya Pramana Karimah, Nadzar Akhlaqul Mustikowati, Mutia Galuh Nisrina Aliftya Nurhasmadiar Nandini Nurmalitasari, Rahma Adinda Oktadevi, Dianti Penggalih Mahardika Herlambang Prenati Nashihah Putri Asmita Wigati Rahmawati, Erlyna Dwi Rani Tiyas Budiyanti Sasi, Erlina Nawang Septo Pawelas Arso Silavati, Yuni Adhita Sutopo Patria Jati Wiranti Wiranti Wulan DA Suhbah Yuni Afrianis