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THE IMPLEMENTATION OF TECHNOLOGY BASED INFORMATION SYSTEMS IN ISLAMIC BANKING TO IMPROVE CUSTOMER SERVICES Aswadi Lubis; Muhammad Isa; M. Fauzan
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.1046

Abstract

The implementation of technology-based information systems in Islamic banking is a crucial step in improving the quality of customer service. By leveraging the rapid development of information technology, Islamic banks can improve operational efficiency, accelerate transaction processes, and facilitate customer access to services. An integrated information system enables banks to provide faster, more accurate, and more transparent services, in accordance with Sharia principles that prioritize fairness and openness. Furthermore, technology also plays a role in supporting innovation in a wider variety of Islamic banking products, such as digital banking services and technology-based financing products, which provide ease and convenience for customers in conducting transactions. The application of this technology is expected to increase customer satisfaction, strengthen the competitiveness of Islamic banking, and expand the reach of services both nationally and internationally. With an effective information system, Islamic banks can respond to increasingly dynamic market needs, maintain customer loyalty, and remain steadfast in adhering to the Sharia principles that underpin their operations. Overall, technology is expected to support the development of a more advanced, efficient, and competitive Islamic banking industry.
SIPANGE VILLAGE COMMUNITY EMPOWERMENT THROUGH E-COMMERCE BASED DIGITAL MARKETING PROGRAMME TRAINING M. Fauzan; Delima Sari Lubis; Sugianto; Marliyah; Nashwa Nabila Kasih; Prayogi Kusdino; Sarmiana Batubara; Ari Apryansyah
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 4 No. 2 (2024): July-October 2024
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v4i2.2231

Abstract

The empowerment program for Sipange Village aimed to enhance the local community's digital marketing and e-commerce skills to improve the economic value of their local products. This community service program was driven by the challenge of limited market access for the village's unique offerings, such as recycled metal crafts. The program utilized a participatory approach, involving needs assessments, intensive training, and post-training mentoring. Training sessions focused on introducing basic digital marketing concepts, creating and managing e-commerce accounts, and utilizing social media platforms like Facebook and Instagram for product promotion. The results showed a significant improvement in participants' understanding of digital marketing and their ability to create engaging marketing content. The participants successfully created e-commerce accounts and optimised product descriptions with high-quality visuals. In addition, local sales are expected to increase by 25% within three months, with some products reaching new markets in major cities such as Medan and Jakarta. Challenges faced, such as low digital literacy among older participants and unstable internet access, were overcome through personalised support and collaborative infrastructure development with local governments. The program also fostered collaboration among participants through peer-support networks and encouraged entrepreneurial mindsets, enabling the community to embrace innovation and competitiveness. The initiative aligns with national goals for rural digital transformation and sustainable development by promoting inclusive and sustainable economic growth. With continued support, the Sipange Village model holds potential as a replicable framework for empowering other rural communities through technology-driven marketing strategies.
ISLAMIC WEALTH MANAGEMENT TRENDS IN BIBLIOMETRIC ANALYSIS M. Fauzan; Sugianto; Marliyah
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 6 (2024): November
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i6.2096

Abstract

Wealth management focuses on the management of wealth, specifically addressing Islamic wealth management in this research. The aim is to analyze the relevant literature to identify research trends in Islamic wealth management. Data was obtained from Crossref Search covering the years 2019-2024, using Harzing’s Publish or Perish (PoP) software, which was analyzed using bibliometrics with VOSviewer. The research findings from the network visualization underscore the importance of modern aspects in Islamic Wealth Management (IWM), such as profitability and intellectual capital, reflecting the increasing trend of digitalization, particularly amid the pandemic. These findings suggest that wealth managers in the Islamic finance sector should adapt digital approaches to reach a broader market segment, especially the younger generation. Policy recommendations include the necessity for support for responsible and sustainable investments, as well as the development of regulations that ensure wealth management aligns with Sharia principles. This research contributes to understanding how IWM can adapt to contemporary challenges while maintaining a commitment to social justice and economic sustainability.
ANALYSIS OF TRENDS IN THE DEVELOPMENT OF SHARIA CAPITAL MARKET PRACTICES USING BIBLIOMETRIC ANALYSIS M. Fauzan; Ananda Anugrah Nasution; Rendy Syaid Abdullah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 3 (2025): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i3.702

Abstract

The problem of this research is:lack of exploration of the long-term impact of implementing new technologies such as cryptocurrency in Islamic capital markets, which is still not widely discussed in the current literature. The purpose of this study is to analyze publication patterns, collaboration networks between researchers, and developments in topics related to Islamic capital markets. From a theoretical perspective, there are different views regarding the effectiveness of implementing Islamic principles in responding to the ever-changing dynamics of the global market. Purpose. Data were obtained from Crossref Search for five years (2019-2024) with the keyword "Sharia Capital Market Practices". Analyzed using bibliometrics with Harzing's Publish or Perish (PoP) and visualized using VOSviewer. The findings show that the development trend of Islamic capital market practices during 2019-2024 shows a shift in focus from fundamental aspects such as financial performance and capital structure of Islamic banking towards greater attention to technological innovation and social change. Initially, research concentrated heavily on the analysis of profitability, liquidity, and capital structure in Islamic banking. However, with the COVID-19 pandemic, topics such as the post-pandemic economic impact have begun to emerge, along with issues related to investor behavior and investment returns. In the following period, especially 2022-2023, there is increasing interest in new technologies such as cryptocurrency and metaverse, indicating that the Islamic capital market is adapting to the digital era. The implication of this finding is that the Islamic capital market needs to continue to develop innovative strategies to face global challenges and utilize digital technology to strengthen its competitiveness. Going forward, research and policies that focus on the application of new technologies, strengthening the Islamic legal infrastructure, and understanding investor behavior are important to support the growth of the Islamic capital market.
EMPOWERING THE COMMUNITY OF JANJI MANAON VILLAGE BATANG ANGKOLA DISTRICT THROUGH DIGITAL MARKETING OF SMALL AND MEDIUM ENTERPRISE PRODUCTS Idris Saleh; Rukiah; M. Fauzan; Ahmad Afandi; Nurhalimah Lubis; Nur Mutia; Ali Imran Chaniago; Dimas Aji Wardana; Fitri Aisyah Hasibuan; Salsabila Putri
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 5 No. 2 (2025): July-October 2025
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v5i2.4213

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are the main pillars of Indonesia’s economy, contributing significantly to the national GDP and employment absorption. However, MSMEs face serious challenges such as limited access to capital, low digital literacy, and marketing constraints that are still predominantly carried out through traditional methods. Janji Manaon Village, Batang Angkola District, South Tapanuli Regency, has great potential in developing MSMEs based on local products. Unfortunately, most business actors still market their products in a limited way through traditional markets, making it difficult to reach a wider range of consumers. Changes in consumer behavior in the digital era open up great opportunities for MSMEs to enhance competitiveness, especially through digital marketing strategies that have proven to be more effective, affordable, and capable of expanding markets. This community service activity aims to empower MSMEs in Janji Manaon Village through training and mentoring in digital marketing. The methods used include a participatory approach, digital literacy training, hands-on practice in using social media and marketplaces, as well as continuous mentoring. The results of the activities show a significant increase in the community’s digital literacy, the establishment of online business accounts, improved skills in creating promotional content, and the expansion of product marketing reach beyond the village. Several MSME actors also experienced increased sales, and local change agents emerged to serve as mentors for other business actors. Overall, this program has proven effective in strengthening the capacity of village MSMEs to utilize digital technology for product marketing, reinforcing community economic independence, and generating positive impacts on local economic development. This success is expected to serve as a best practice that can be replicated in other villages with similar conditions.
IMPACT OF FINANCIAL DISTRESS SHOCK AGAINST FINANCIAL PERFORMANCE IN BANK MUAMALAT INDONESIA: TWO-STAGE LEAST SQUARE METHOD M. Fauzan; Dede Ruslan; Muhammad Fitri Rahmadana
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 3 (2024): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i3.1630

Abstract

Bank Muamalat Indonesia is able to maintain the overall stability of its financial system; however, the bank's distress level ranges from 0.10 to 0.65, and a score below 1.81 indicates a high risk of bankruptcy. The purpose of this research is to determine the simultaneous relationship between the financial performance and financial distress level of Bank Muamalat Indonesia. This research uses secondary data from 2010 to 2023, utilizing quarterly data. The analysis employs a quantitative method with simultaneous equation techniques using the Two Stage Least Square (TSLS) method. Based on the simultaneous test results, there is a simultaneous relationship between the financial performance model and financial distress, which is identified as over-identified. In the Financial Performance (ROA) equation model, financial distress has a significant negative effect, whereas CAR and NPF are not significant. However, FDR has a significant positive effect. In the Financial Distress (Z-Score) model, NPF and FDR have a significant impact, while Financial Performance (ROA) and economic growth have a significant negative impact. The implication is the importance of financial risk management and the financial health of banks. Recommendations include enhanced supervision and financial risk management, as well as policies that support stable economic growth.