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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) JURNAL BISNIS STRATEGI RJABM (Research Journal of Accounting and Business Management) JASF (Journal of Accounting and Strategic Finance) Jurnal EXCHALL (Economic Challenge) The Es Accounting and Finance West Science Interdisciplinary Studies Journal of Business Management and Economic Development West Science Interdisciplinary Studies The Eastasouth Journal of Social Science and Humanities Indonesian Journal of Sustainability Policy and Technology JUTRIANCE
Lau, Elfreda Aplonia
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Effect of Service Quality, Price, and Destination Image on Customer Loyalty in the Tourism Industry in West Java Khuan, Hendri; Putra, Wira Pramana; Muafiqie, Humaidah; Harsono, Iwan; Lau, Elfreda Aplonia
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.612

Abstract

This research investigates the interrelated factors influencing customer loyalty in the tourism industry of West Java. Through a comprehensive study involving 200 respondents, we examine the impact of service quality, pricing strategies, and destination image on customer loyalty. Utilizing a quantitative analysis approach, the study employs structural equation modeling (SEM) with Partial Least Squares (PLS) to unravel the intricate relationships among these crucial constructs. The research contributes to the existing body of knowledge by offering insights into the specific dynamics shaping tourist allegiance in this unique region. Findings from the study provide practical implications for businesses, policymakers, and destination marketers, enabling them to tailor strategies that enhance customer loyalty and contribute to the sustainable growth of West Java's tourism sector.
The Effect of Service Quality, Price, and Destination Image on Customer Loyalty in the Tourism Industry in West Java Khuan, Hendri; Putra, Wira Pramana; Muafiqie, Humaidah; Harsono, Iwan; Lau, Elfreda Aplonia
West Science Interdisciplinary Studies Vol. 2 No. 01 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i01.612

Abstract

This research investigates the interrelated factors influencing customer loyalty in the tourism industry of West Java. Through a comprehensive study involving 200 respondents, we examine the impact of service quality, pricing strategies, and destination image on customer loyalty. Utilizing a quantitative analysis approach, the study employs structural equation modeling (SEM) with Partial Least Squares (PLS) to unravel the intricate relationships among these crucial constructs. The research contributes to the existing body of knowledge by offering insights into the specific dynamics shaping tourist allegiance in this unique region. Findings from the study provide practical implications for businesses, policymakers, and destination marketers, enabling them to tailor strategies that enhance customer loyalty and contribute to the sustainable growth of West Java's tourism sector.
Mapping Research on the Influence of Social Media on Consumer Food Behavior a Bibliometric Approach Lau, Elfreda Aplonia; Rukmana, Arief Yanto; Uhai, Sabalius; Mokodenseho, Sabil; Tapaningsih, Weni Indah Doktri Agus
The Eastasouth Journal of Social Science and Humanities Vol. 1 No. 02 (2024): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v1i02.214

Abstract

This study conducts a bibliometric analysis to systematically map the research landscape on the influence of social media on consumer food behavior. The analysis encompasses 1000 scholarly articles published between 1962 and 2024, accumulating 32,394 citations over 62 citation years. Through co-citation and bibliographic coupling analyses, key clusters and trends are identified, revealing the multifaceted nature of social media's impact on food-related attitudes and behaviors. Insights from the analysis offer practical implications for marketers, policymakers, and researchers, guiding strategic decision-making in areas such as marketing communication, public health interventions, and interdisciplinary collaboration. The findings underscore the importance of continued research efforts to address emerging gaps and deepen our understanding of the evolving dynamics between social media and consumer food behavior.
PERPUTARAN KAS PERPUTARAN PERSEDIAAN DAN PERPUTARAN MODAL KERJA PADA GOFFE SAMARINDA Adzani, Aura Fathasha; Lau, Elfreda Aplonia; Barus, Ivana Nina Esterlin
Jurnal Trial Balance Vol. 3 No. 2 (2025)
Publisher : ICMA Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61754/jutriance.v3i2.159

Abstract

Working capital turnover is very important for coffee shop because it affects a business's ability to survive and develop. Working capital is funds used to meet daily operational needs, such as purchasing raw materials, paying salaries and other operational costs. Working capital turnover has several important elements, including cash turnover, inventory turnover and working capital turnover. This research aims to determine and analyze cash turnover, inventory turnover and working capital turnover at Goffee Samarinda in 2023 - 2024. The theoretical basis for this research is management accounting, specifically regarding cash turnover, inventory turnover and working capital turnover. This research was conducted at Goffee Samarinda and focused on analyzing cash turnover, inventory turnover and working capital turnover. This research uses the Goffee Samarinda report for 2022 - 2024. The analytical tools used are cash turnover ratio, inventory turnover and working capital turnover. The research results show that 1) Cash turnover at Goffee Samarinda in 2024 has increased compared to 2023 because Goffee Samarinda has succeeded in increasing sales significantly, which has an impact on increasing cash turnover. 2) Inventory turnover at Goffee Samarinda in 2024 has increased compared to 2023 due to more efficient inventory management, reduction lead time thus helping Goffee to reduce the time goods are in the warehouse, which directly increases inventory turnover. 3) Working capital turnover at Goffee Samarinda in 2024 has increased compared to 2023 because Goffee has succeeded in increasing efficiency in using current assets such as cash and inventory, where Goffee's cash turnover and inventory turnover have increased so this has an impact on increasing working capital turnover.
The use of geographic information systems to measure the financial performance of micro enterprises Lau, Elfreda Aplonia; Endayani, Sri; Kulsum, Umi; Stefano, Andrew; Rokhim, Abdul; Purbawati, Purbawati
IAES International Journal of Artificial Intelligence (IJ-AI) Vol 14, No 6: December 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijai.v14.i6.pp5333-5343

Abstract

This study examines the application of geographic information systems (GIS) to measure and visualize the financial performance of micro enterprises in remote areas of East Kalimantan, Indonesia. Micro enterprises are crucial to local economies but often face barriers such as limited capital access, inadequate infrastructure, and insufficient business training. Using a mixed-method approach, the research combined surveys of 200 micro business owners, secondary economic data, and GIS-based spatial analysis. The results indicate clear spatial disparities: enterprises located closer to financial institutions and training programs achieved 25–30% higher profitability and stronger operational resilience. GIS mapping effectively identified performance clusters and underserved zones, providing actionable insights for targeted policy interventions. Key factors influencing financial outcomes include access to capital, training opportunities, and infrastructure quality. This study demonstrates the value of GIS as a decision-support tool for policymakers in designing spatially informed financial assistance, infrastructure planning, and mobile training deployment. The findings contribute to socio-economic planning discourse and propose a replicable GIS-based framework for strengthening microenterprise resilience in underdeveloped regions.
Co-Authors Abdul Rokhim Adzani, Aura Fathasha Arief Yanto Rukmana Ballinda, Ersalina Haryadi, Rina Masithoh Ilmayani, Nur Fitri Imam Ghozali Ivana Nina Esterlin Barus, Ivana Nina Esterlin Iwan Harsono Khuan, Hendri Mita Sonaria Mokodenseho, Sabil Muafiqie, Humaidah Nirwana, Ros Purbawati, Purbawati Putra, Wira Pramana Sabalius Uhai Silambi, Samrianto Sipi, Agustina Sri Endayani, Sri Stefano, Andrew Suharyono, Ekrin Yohanes Syamsiar, Syamsiar tapaningsih, weni indah doktri agus Umi Kulsum