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All Journal MediaKom : Jurnal Ilmiah Ilmu Komunikasi Jurnal Studi Komunikasi Jurnal SOLMA IKRA-ITH Humaniora : Jurnal Sosial dan Humaniora Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Komunikasi Profesional Jurnal Review Pendidikan dan Pengajaran (JRPP) JURNAL PUSTAKA KOMUNIKASI INTERACTION: Jurnal Pendidikan Bahasa Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Jurnal Scientia Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Ilmiah Wahana Pendidikan Jurnal PIKMA : Publikasi Ilmu komunikasi Media dan Cinema Jurnal Minfo Polgan (JMP) Al-MIKRAJ: Jurnal studi Islam dan Humaniora Jurnal Ilmu Komunikasi Dan Media Cerdika: Jurnal Ilmiah Indonesia Innovative: Journal Of Social Science Research JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Sinergi : Jurnal Ilmiah Multidisiplin
Robbikal Muntaha Meliala
Universitas Bina Sarana Informatika
Religion Aerospace Engineering Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Innovative: Journal Of Social Science Research

 1 
Strategi Komunikasi Pemasaran Polca Coffee dalam Meningkatkan Brand Awareness Melalui Media Instagram Agistian, Virgiawan; Meliala, Robbikal Muntaha; Bender, George Wilhelm
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18369

Abstract

The advancement of digital technology not only simplifies daily life but also directly influences how companies approach consumers in the marketing world. The presence of social media has become a primary tool used by companies to interact with consumers, increase brand exposure, and build customer loyalty. Marketing communication is a strategic step that must be undertaken by companies or brands to deliver messages focused on enhancing brand awareness and consumer engagement. Instagram, as one of the most popular social media platforms, facilitates brands in presenting visually appealing content that invites active consumer participation. A qualitative approach has been used as the method in this research. Descriptive data regarding individuals and observed behaviors, both in written and oral forms, were obtained through this approach. In this study, the results of interviews analyzed with respondents indicate that the marketing communication strategy implemented by Polca Coffee has been systematically designed using the SOSTAC framework and a brand awareness approach. Based on the research conducted on Polca Coffee's marketing communication strategy to increase brand awareness through Instagram, several conclusions can be drawn as follows: 1. The marketing strategy implemented by Polca Coffee has been systematically designed using the SOSTAC framework, which includes situation analysis, goal setting, strategy development, tactical application, actions, and controls. 2. Polca Coffee has successfully increased brand awareness by optimizing the use of social media through attractive visual content, relevant storytelling, and the utilization of Instagram features.
Komunikasi Simbolik dalam Konten Instagram @Elizabethangelalorenza sebagai Upaya Rebranding Diri Menjadi Lady Bikers Adrianty, Rizky Amelia; Meliala, Robbikal Muntaha; Bender, George Wilhelm
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18370

Abstract

The advancement of social media in the current era of globalization is growing so rapidly. This has an impact on the increasing use of social media, especially Instagram. Instagram is ranked 2nd out of 10 social media with the most users in Indonesia. Instagram has given birth to new influencers who are currently still trusted by several brands to promote their products or companies. In this case, this study discusses how symbolic communication in the Instagram content of @elizabethangelalorenza as an effort to rebrand herself into a lady biker and how to evaluate the effort to rebrand herself @elizabethangelalorenza into a lady biker in Indonesia. This study uses a descriptive qualitative research method through observation and in-depth interviews with related parties. The data collected is then analyzed descriptively to produce a work. Angela Lorenza's rebranding effort to become a lady biker on her Instagram has succeeded in gaining sympathy and empathy from her followers. This is proven by the suitability of positive affirmations at the mind, self, society and looking glasses levels (in accordance with George Herbert Mead's Chicago Symbolic Interactionism Theory) in Angela when interacting with her followers. Angela's rebranding efforts according to Muzzelec's theory are also applied to the renaming, repositioning, redesigning, and relaunching of Angela's content uploads on Instagram with her motorbike, her feminine masculine style of dress, and the association of her followers who now recognize Angela as a lady biker.
Strategi Komunikasi DPRD DKI Jakarta Dalam Meningkatkan Citra Instansi Terhadap Publik Melalui Media Sosial Instagram @dprddkijakarta Darmawan, Ade Septian; Meliala, Robbikal Muntaha; Bender, George Wilhelm
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18384

Abstract

The communication system between public relations (PR) and the government is inherently one-way, necessitating that all released information be effectively packaged and distributed to the public. The numerous cases reflecting the negative image of DPRD DKI Jakarta members underscore the significance of public relations in developing effective communication strategies with citizens. This study aims to identify and understand the communication strategies used by DPRD DKI Jakarta to enhance its institutional image via its Instagram account, @dprddkijakarta. Utilizing a qualitative descriptive method with a case study approach, the research analyzes how DPRD DKI Jakarta leverages Instagram to improve its public image. Data was collected through passive participant observation, semi-structured interviews, literature review, and documentation from November 19 to December 19, 2024. Key informants include Agus Ermanto (Head of Public Relations Subdivision) and Eko Prabowo (Content Creator), along with Jakarta residents following the Instagram account. Data analysis employed Cyber Media Analysis (AMS) to uncover communication patterns and the effectiveness of social media strategies. Findings reveal that the communication strategy partially aligns with the PENCILS theory, though community involvement and social responsibility aspects remain underdeveloped. SWOT analysis highlighted strengths, weaknesses, opportunities, and threats, ultimately showing successful enhancement of DPRD's image, albeit requiring optimization in theory implementation.
Co-Authors A.Irgi Wildan Syihab Adrianty, Rizky Amelia Agistian, Virgiawan Andisa, Laras Ayu Azhar Hutomo Azhar Hutomo, Azhar Bahtiar Efendi Bender, George Wilhelm Bender, George Willhelm Darmawan, Ade Septian Darmawan, Ratu Nindy Alyssia Diah Fatma Sjoraida Eliyanti Agus Mokodompit Ervana Chyrinne Ezrin Septalastiani Firdaus, Rivan Fitriani, Gina Gustrianita Jannah, Nida Aisahtul Jordan, Muhamad Salman Marlina Rahmi Shinta P. Melly Agustin Nala Maisa Priskila Nurul Fatimah Palupi, Rety Priatna Priatna Priatna Priatna Putri, Alantika Rety Palupi Romi Syahril Sarah, Chelsea Selri Febriani Septalastiani, Ezrin Sheilawati, Annisa Catur Silfi, Ananda Silvina Mayasari Sudi, Mohamad Susanto, Teguh Tri Teguh Tri Susanto Uliyah,, Luluk Yanah, Yuli Yuniani, Hani Yuwarni Yulianah