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Pengaruh Gaya Kepemimpinan dan Kompensasi terhadap Kepuasan Karyawan Di PT. Asuransi Ramayana Kota Malang Handik Purwantoro; Arzak Permana Susanto
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 7, No 1 (2024): JAMIN
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v7i1.212

Abstract

ABSTRACTHR is something that is very important and must be owned in order to achieve organizational or company goals.  HR is the main element of an organization that functions to implement management functions, namely planning, organizing, leading and controlling so that company goals can be achieved.  This research aims to determine the influence of Leadership Style and Compensation on Employee Performance at PT Asuransi Ramayana Malang Branch. The population of this research was 39 employees of PT Asuransi Ramayana Malang Branch with the sample size selected being all employees. In this research, the sampling technique used by the author is the Non Probability Sampling technique using the saturated sampling method. Saturated sampling is a sampling method when all members of the population are used as samples. . In this research, researchers will take all 39 employees at PT Asuransi Ramayana Malang Branch to be used as samples. The data collection method in this research is the questionnaire method. The data analysis technique used is multiple linear regression analysis. The results of this research show that 1. Leadership style variables have a positive and significant effect on employee performance at PT. Ramayana Insurance Malang Branch. 2. The compensation variable has no effect on employee performance at PT. Ramayana Insurance Malang Branch. Keywords: Compensation, Leadership Style and Employee Performance. 
Implementation of Agile Methods in Production Planning and Control: The Role of Quality as Mediation towards Customer Satisfaction at Be Adab Coffee Shop Malang Anton Ferry Ananda; Dedi Sukariyono; M Mastotok Illah; Lianita Widyaratna Kristanti; Handik Purwantoro
Jurnal Penelitian Vol. 22 No. 1 (2025): June 2025
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jp.v22i1.16001

Abstract

In the context of the coffee shop industry, it is important to understand how effective management methods can be applied to improve product and service quality. One approach that is gaining popularity is the Agile method, which was originally used in software development. These methods are now starting to be adapted in coffee shop production planning and control, enabling faster response to changing customer needs. Agile methods emphasize collaboration and iterative development, which is expected to improve product quality. However, the implementation of Agile methods is not easy. The process requires a deep understanding of the integration of various variables to achieve the desired goal. In this study, quality improvement serves as an important mediating variable, bridging the relationship between Agile methods and customer satisfaction. This research uses descriptive and associative approaches, where descriptive research describes the characteristics of respondents, while associative research tests the relationship between independent, mediating, and dependent variables. The research population includes all Be Adab Coffee Shop customers, with a sample size of 80 respondents. The data was analyzed using Smart PLS (Partial Least Squares) software. The results showed that the Agile method in planning has a positive effect on customer satisfaction, which means that the application of this method can make a good contribution. However, the effect of Agile methods on quality is insignificant, indicating that quality improvement cannot be relied upon as a direct result of applying these methods. In contrast, production control was shown to have a significant influence on quality. In addition, quality also has a positive impact on customer satisfaction. However, analysis of the effect of Agile methods in planning on customer satisfaction through quality showed no significant effect.
Sistem Digitalisasi Perusahaan dan Fasilitas Kerja Terhadap Kinerja Karyawan Pada Perusahaan Jasa Pengiriman Muhammad Fahrur Rozi; Handik Purwantoro
JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis Vol 8, No 2 (2026): JAMIN
Publisher : STIE Kertanegara Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47201/jamin.v8i2.282

Abstract

ABSTRAKDigitalisasi telah menjadi elemen vital dalam upaya meningkatkan efisiensi, efektivitas, dan daya saing perusahaan. Namun, keberhasilan penerapan digitalisasi tidak selalu berjalan mulus. Tantangan utama sering kali terletak pada kemampuan adaptasi karyawan terhadap sistem digital baru. Menurut Tacgin & Martinsuo (2025), banyak organisasi menghadapi kesenjangan kesiapan sumber daya manusia dalam menghadapi sistem digitalisasi karena faktor usia, keterampilan digital, dan resistensi terhadap perubahan. Penelitian ini bertujuan untuk mengetahui pengaruh sistem digitalisasi perusahaan terhadap kinerja karyawan, pengaruh fasilitas kerja terhadap kinerja karyawan, serta pengaruh kedua variabel tersebut secara simultan terhadap kinerja karyawan. Dengan sampel penelitian berjumlah 80 responden dengan menggunakan teknik sampling jenuh, sehingga seluruh anggota populasi dijadikan sebagai sampel penelitian. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada responden. Data yang diperoleh dianalisis menggunakan teknik analisis regresi linear berganda dengan bantuan program Statistical Package for the Social Sciences (SPSS). Pengujian hipotesis dilakukan melalui uji parsial (uji t), uji simultan (uji F), dan koefisien determinasi (R²) untuk mengetahui besarnya pengaruh variabel independen terhadap variabel dependen. Hasil penelitian menunjukkan Sistem Digitalisasi Perusahaan berpengaruh terhadp kinerja karyawan, sedangkan fasilitas kerja juga berpengaruh terhadap kinerja karyawan.  Sistem Digitalisasi Perusahaan dan Fasilitas Kerja secara bersama-sama berpengaruh terhadap kinerja karyawan  sebesar 45,0%,Kata kunci: Sistem Digitalisasi Perusahaan, Fasilitas Kerja, Kinerja Karyawan