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EFEKTIVITAS PEMBAYARAN NON TUNAI PADA UMKM DAERAH ALIRAN SUNGAI CITARUM Rustanto, Agung Edi; Kartini, Iis
JURNAL LENTERA BISNIS Vol 8, No 2 (2019): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v8i2.302

Abstract

The rapid development of non-cash payment systems has also developed non-cash payment instruments which are alternative choices for MSMEs in the Citarum river basin to increase sales because they offer convenience to customers. MSMEs in the Citarum River Basin still need to accelerate in terms of business strategies to improve their business results. This needs to be done because buying and selling transactions with a non-cash payment system can be an efficient payment alternative as well as for transactions that can increase the effectiveness of the payment system at MSMEs. This research aims to help the community and MSMEs in the Citarum watershed to be more effective in making payment systems so that people make payments more easily and can increase sales. Non-cash payment systems are very useful for business people and the community in making payments so that MSMEs in the Citarum watershed are more advanced. The method used is the biplot and logit to determine the mapping model of the effectiveness of non-cash payments to MSMEs. The results of this study are that overall perceptions of benefits, convenience and risk from MSMEs do not significantly influence the effectiveness of non-cash payments. Between Perception of Benefits, Perception of Ease and Effectiveness has a positive correlation. Risk perception with other variables has a very low correlation.Key words: effectiveness, non-cash payment system, MSME
PENGELOLAAN PENANGANAN ABSENSI KARYAWAN POLITEKNIK LP3I JAKARTA KAMPUS JAKARTA TIMUR Kartini, Iis; Yayandi, Muhamad
JAB (Jurnal Akuntansi & Bisnis) Vol 7, No 02 (2021): Vol.7, No. 02 DESEMBER 2021
Publisher : JAB (Jurnal Akuntansi & Bisnis)

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Abstract

This  research  was  conducted  to  find  out  the  Procedure  for  Handling  Employee Attendance at the LP3I Polytechnic Jakarta, East Jakarta Campus, the Procedure for Handling Attendance for Employees was carried out by browsing the HRIS LP3I website, logging in, filling in the absences, logging out, absent automatically recorded on the website, HRD Polytechnic LP3I Jakarta Kramat Campus sent recapitulation to HRD Polytechnic LP3I Jakarta East Jakarta Campus, HRD Polytechnic LP3I Jakarta East Jakarta Campus recapitulates for internal records, HRD signs the recapitulation and reports it to the finance division. The purpose of this study was to determine the constraints and alternative solutions in  problem  solving.  Data collection techniques through observation, namely observing directly the object under study. As for the obstacles that occur in the Procedure for Handling Employee Attendance at the LP3I Polytechnic, East Jakarta, errors often occur on the website, require internet, and how to use the website is less effective. Solutions that are made while still not effective. Keywords: Procedure, Handling, Attendance, Employee
Pengaruh Kualitas Layanan yang diterima Daring (PESQ) dan Kepuasan Pelanggan (E- Saticfaction) Terhadap Kepercayaan Pelanggan (E-Trust) pada Niaga-El Lazada Kartini, Iis; Yurindera, Novan; Triadi, Dali Cahyo
Portofolio: Jurnal Ekonomi, Bisnis, Manajemen, dan Akuntansi Vol 21 No 1 (2024): Portofolio: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Jenderal Achmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26874/portofolio.v21i1.382

Abstract

Abstract The investigation was carried out with the objective of understanding the impact of Customer Service and Satisfaction on Customer Trust in Niaga El-Lazada. The research methodology employed in this study is characterized by a quantitative descriptive approach. This particular study falls within the realm of descriptive and associative research due to the examination of variables and the presentation of a systematic overview of the facts and the correlation among the variables under scrutiny, specifically the impact of service and customer satisfaction on customer trust in El-Lazada commerce. A survey or questionnaire method was utilized as the research method. The study took place at the Unpi Cianjur Campus, focusing on students from the Faculty of Economics across different levels, with a total of 84 respondents participating as the sample. The sampling technique adopted a non-probability approach by selecting samples through the Slovin formula. Data analysis involved a 5% error rate, employing multiple regression analysis and fulfilling the prerequisites for the analysis test as well as the classical assumption test using the SPSS 26 software application. The findings of this research revealed that the Service variable has a statistically significant partial effect on the Customer Satisfaction variable at Niaga El-Lazada, as evidenced by a t-value of 6.084. The level of customer satisfaction has a partially positive or significant impact on the Customer Satisfaction variable at Niaga el-Lazada, with a tcount of 2.149. The combined impact of Customer Service and Satisfaction shows a positive and significant effect on the Customer Trust variable, with an Fcount of 49.856. The contribution of Customer Service and Satisfaction to the level of Customer Confidence is 92.4%. The remaining 7.6% is influenced by variables outside the scope of this study.Keywords: Service Influence, Customer Satisfaction and Customer Trust. Abstrak Penelitian ini bertujuan untuk menyelidiki dampak Layanan Pelanggan dan Kepuasan Pelanggan terhadap Kepercayaan Pelanggan dalam Perdagangan El-Lazada menggunakan pendekatan deskriptif kuantitatif. Penelitian ini melibatkan deskripsi dan asosiasi variabel untuk analisis, memberikan gambaran terstruktur fakta dan hubungan untuk mengeksplorasi efek Layanan dan Kepuasan Pelanggan terhadap Kepercayaan Pelanggan pada Perdagangan El-Lazada melalui survei yang dilakukan di UNPI Cianjur yang melibatkan mahasiswa Fakultas Ekonomi di berbagai tingkatan. Ukuran sampel terdiri dari 84 responden, dipilih menggunakan sampling non-probabilitas dengan Formula Slovin. Analisis data menggunakan tingkat kesalahan 5%, memanfaatkan analisis uji regresi berganda, analisis persyaratan uji kriteria, dan uji asumsi klasik melalui program SPSS 26. Temuan mengungkapkan bahwa variabel Pengaruh Layanan secara signifikan mempengaruhi variabel Kepuasan Pelanggan di El Lazada Commerce, dengan nilai 6.084. Selain itu, Kepuasan Pelanggan memiliki dampak positif dan signifikan terhadap Kepercayaan Pelanggan di Commerce El-Lazada, dengan nilai 2,149. Efek gabungan dari Layanan dan Kepuasan Pelanggan juga secara signifikan mempengaruhi Kepercayaan Pelanggan, dengan nilai 49.856. Layanan dan Kepuasan Pelanggan secara kolektif berkontribusi 92,4% terhadap tingkat Kepercayaan Pelanggan, sementara sisanya 7,6% dikaitkan dengan variabel lain di luar ruang lingkup penelitian ini.Kata Kunci: Pengaruh Layanan, Kepuasan Pelanggan dan Kepercayaan Pelanggan.
Communication Management In Self Healing Health Services Dwiwarman, Denny Aditya; Andriani, Astri Dwi; Suryati, Enden; Hilmawan, Irfan Sophan; Djuarni, Wenny; Teguh, Dodi Faraitody; Kartini, Iis; Jamilah, Pupu; Nurlaela, Reni; Agustinah, Aminah; Sulaeman, Pradika
Aspiration of Health Journal Vol. 2 No. 2: Aspiration of Health Journal, Juni 2024
Publisher : LPPM Institut Teknologi Dan Kesehatan Aspirasi

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Abstract

Currently, self-healing is an alternative for patients who want to undergo treatment outside the standard medical treatment and want to reduce the negative impact of drug side effects. Self-healing is a method of healing diseases without using drugs, but by healing and releasing feelings and emotions that are pent up in the body. In carrying out its services, the Hanara Wellbeing Center Clinic uses the principle of therapeutic communication in serving patients. This phenomenon is then studied using the construction paradigm, qualitative methods, case study approaches, and social construction theory. The data collection techniques used were participant observation for one year, interviews with 6 key informants and triangulation of 19 sources, literature studies, and document studies. The data analysis technique used the Miles and Huberman interactive model and validity testing used data triangulation. The results of the study showed that the Hanara Wellbeing Center Clinic uses 2 types of therapeutic communication in serving patient self-healing, namely verbal therapeutic communication consisting of words and language. And nonverbal communication consisting of kinesics, paralinguistics, proxemics, chronemics, artifactual communication, and using artifacts or healing environments. All of these communication components are used to make patients feel comfortable, safe, calm, and happy so that the healing process can be accelerated.
The Impact of Agricultural Modernization on Human Resource Regeneration in Cianjur Regency: The Role of Youth Interest as a Mediating Variable Kartini, Iis; Hilmiana; Nidar, Sulaeman Rahman
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1763

Abstract

Agriculture in Indonesia faces a human resource regeneration crisis as fewer young people enter the sector. This study examines how agricultural modernization can attract the younger generation back to agriculture and how youth interest functions as a mediating factor in accelerating this regeneration process. The research method used is a quantitative approach with a survey design. The sample consists of 50 farmers and agricultural workers, divided into two groups: those who have adopted modern agricultural technology and those using traditional techniques. The results show that agricultural modernization has a significant positive impact on human resource (HR) regeneration, with the interest of the younger generation acting as a mediator that strengthens this relationship
MENGGALI POTENSI DESA LEWAT TRANSFORMASI DIGITAL BERBASIS KEARIFAN LOKAL DI DESA BATULAWANG, KECAMATAN CIPANAS Nugraha, Mohamad Sigit Adi; Kartini, Iis; Chotimah, Destiana Husnul
JURNAL ABDIMAS PLJ Vol. 5 No. 1 (2025): JURNAL ABDIMAS PLJ, Juli 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/japlj.v5i1.1623

Abstract

The development of information and communication technology (ICT) has brought significant changes in various aspects of life, including in village governance. Digitalization is one of the main strategies in efforts to improve the quality of public services, administrative efficiency, and empower the economy of village communities. This community service activity aims to explore the potential of the village by implementing digitalization that can grow and develop the capabilities of UMKM into strong, independent and technology-literate businesses, boost the local economy and standard of living of the people in Batulawang Village, increase the role of UMKM so that the community knows that the place is the production site of the UMKM. The research results show that digitalization has increased the effeciency og village governance through digital information systems that accelerate administrative processes and public services.
The Impact of Agricultural Modernization on Human Resource Regeneration in Cianjur Regency: The Role of Youth Interest as a Mediating Variable Kartini, Iis; Hilmiana; Nidar, Sulaeman Rahman
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1763

Abstract

Agriculture in Indonesia faces a human resource regeneration crisis as fewer young people enter the sector. This study examines how agricultural modernization can attract the younger generation back to agriculture and how youth interest functions as a mediating factor in accelerating this regeneration process. The research method used is a quantitative approach with a survey design. The sample consists of 50 farmers and agricultural workers, divided into two groups: those who have adopted modern agricultural technology and those using traditional techniques. The results show that agricultural modernization has a significant positive impact on human resource (HR) regeneration, with the interest of the younger generation acting as a mediator that strengthens this relationship