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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Sistemasi: Jurnal Sistem Informasi CIRCUIT: Jurnal Ilmiah Pendidikan Teknik Elektro Network Engineering Research Operation [NERO] Jurnal Teknoinfo Jurnal Tekno Kompak Building of Informatics, Technology and Science TIN: TERAPAN INFORMATIKA NUSANTARA Mattawang: Jurnal Pengabdian Masyarakat Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal Ilmiah Infrastruktur Teknologi Informasi Jurnal Teknologi dan Sistem Informasi Journal Social Science And Technology For Community Service Bulletin of Computer Science Research KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Telematics and Information Technology (TELEFORTECH) Jurnal Ilmiah Edutic : Pendidikan dan Informatika Jurnal Media Borneo CHAIN: Journal of Computer Technology, Computer Engineering and Informatics Journal of Data Science and Information System Journal of Artificial Intelligence and Technology Information Jurnal Media Jawadwipa Swarnadwipa JUSTINDO (Jurnal Sistem dan Teknologi Informasi Indonesia)
Pasaribu, A. Ferico Octaviansyah
Fakultas Teknik Dan Ilmu Komputer, Universitas Teknokrat Indonesia
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Journal : KLIK: Kajian Ilmiah Informatika dan Komputer

 1 
Hybrid Logarithmic Percentage Change-Driven Objective Weighting and MOORA in Salesperson Performance Assessment Gufran Umar, M. Kasyif; Abdurahman, Muhdar; Wahyudi, Agung Deni; Octaviansyah Pasaribu, A. Ferico
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 5 No. 1 (2024): Agustus 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v5i1.1890

Abstract

A salesperson is an individual who is responsible for selling a company's products or services to customers, either directly or through various marketing channels. The main problem in determining the best salesperson is often related to the complexity of assessing various aspects of performance comprehensively and fairly. While metrics such as sales volume are easy to measure, other important aspects such as the ability to build long-term relationships with customers, customer satisfaction, and contribution to team dynamics are more difficult to measure objectively. The purpose of this study was to combine LOPCOW and MOORA in the performance appraisal of salespeople. This study aims to address several challenges associated with the assessment of sales force performance, including heteroscedasticity in sales data and complexity in evaluating relevant multi-criteria criteria. By integrating LOPCOW to manage heteroscedasticity in sales data and MOORA to consider various aspects of sales force performance, resulting in a weighting method that can provide more accurate and comprehensive performance appraisals. The results of the salesperson performance ranking the 1st rank with the final value of MOORA 0.35861 with the name Salesperson HS, the 2nd rank with the final value of MOORA 0.34241 with the name Salesperson FT, and the 3rd rank with the final value of MOORA 0.3347 with the name Salesperson TS.
Co-Authors Ade Dwi Putra ade rahman Ade Surahman Ade Surahman Adhie Thyo Priandika Adi Sucipto, Adi Agus Irawan Ahmad Ari Aldino Aldi Bagus Prasetyo Amik Herningsih Andi Nurkholis Arif Febriansyah Arifin Nur Dedi Darwis Dedi Darwis Dedi Irawan Depriansah Depriansah Donaya Pasha Eka Shintya Pratiwi Fachrul Kurnia Adam Farid Jack Hendri Farid Jeck Fikri Hamidy Fredy Hermawan Gufran Umar, M. Kasyif Habib Rizki A.Siregar Imam Ahmad Irna Puspasari Kadek Dwi Riska Santi Kiki Septiani Leny Meilisa M. Rizky Fadhilah Mahdalena Serumpun Maria Ainun Nazar Maulana Aziz Assuja Muhammad Al Khusnul Rizki Nita Afriani Novi Eka Wati Nurfitria Ningsi Nuroji Nuroji Nuroji Nuroji Oprasto, Raditya Rimbawan Permata, Permata Prasetyo, Aditya Dwi Purnomo Aji Renaldy Hermanto Renaldy Hermanto Riska Aryanti Riskiono, Sampurna Dadi Sampurna Dadi Riskiono Sanriomi Sintaro Saputra, Febrian Eko Setiawan, Gde Denny Setiawansyah Setiawansyah Shinta Bela Siti Romlah Sumanto, Sumanto Surahman, Ade Vera Nadita Very Hendra Saputra vista anestiviya Wahyudi Wahyudi Wahyudi, Agung Deni Wang, Junhai YOHANA TRI UTAMI, YOHANA TRI Yopita Anggela Yuri Rahmanto Yusra Fernando Yusra Fernando