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All Journal Sistemasi: Jurnal Sistem Informasi JURNAL PENDIDIKAN TAMBUSAI JURNAL KAJIAN TEKNIK MESIN INTI Nusa Mandiri JTIK (Jurnal Teknik Informatika Kaputama) Unri Conference Series: Community Engagement Profitabilitas JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Komputer Antartika Bhumiputra: Jurnal Penelitian dan Pengabdian Masyarakat Global
Firdaus, Muhammad Rifqi
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ANALISIS PENGUKURAN KUALITAS WEBSITE CAKRAWALAMEDIA.CO.ID DENGAN MENGGUNAKAN METODE WEBQUAL 4.0 Firdaus, Muhammad Rifqi; Purnia, Dini Silvi; Handayani, Kartika; Julianto, Muhamad Fahmi
JTIK (Jurnal Teknik Informatika Kaputama) Vol. 4 No. 1 (2020): Volume 4, Nomor 1, Januari 2020
Publisher : STMIK KAPUTAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59697/jtik.v4i1.633

Abstract

The development of Information Technology has triggered the emergence of many online media. The cakrawalamedia.co.id website is an online media portal that utilizes these updates. Cakrawalamedia.co.id presents the focus of news around West Java especially the City of Tasikmalaya. The problem related to this research is whether the quality of cakrawalamedia.co.id website influences the readers' satisfaction. This study focuses on user satisfaction with the webqual method which consists of 3 variables, namely usability, information quality and interaction quality. The data used are primary data, namely by distributing questionnaires using a Likert scale with 22 questions to 133 respondents. Data obtained and processed using multiple linear regression analysis techniques using SPSS 16 software. Based on webqual variables, the results of the analysis state the quality of usability, information quality and interaction quality affect user satisfaction.
Analisis Kualitas Layanan Website Atap Rupa-Rupa Menggunakan Metode Webqual 4.0 Mutiara, Andini; Sabina, Mozadilla; Septiani, Hesti; Ishaq, Ahmad; Firdaus, Muhammad Rifqi
PROFITABILITAS Vol 5 No 2 (2025): JURNAL PROFITABILITAS
Publisher : Sistem Informasi Akuntansi Kampu Kabupaten Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/profitabilitas.v5i2.11648

Abstract

Penelitian ini bertujuan untuk mengevaluasi kualitas layanan Website Atap Rupa Rupa menggunakan metode Webqual 4.0 yang mencakup empat dimensi utama: usability, information quality, service interaction quality, dan user satisfaction. Webqual 4.0 dipilih karena mampu memberikan kerangka evaluasi yang komprehensif dalam menilai persepsi dan kepuasan pengguna terhadap layanan digital. Pengumpulan data dilakukan melalui kuesioner yang disebarkan kepada responden kemudian dianalisis secara kuantitatif menggunakan uji validitas, reliabilitas, dan analisis regresi linear berganda untuk mengetahui pengaruh masing-masing dimensi terhadap kepuasan pengguna. Hasil penelitian menunjukkan bahwa seluruh dimensi berpengaruh signifikan terhadap kepuasan pengguna, dengan dimensi information quality memberikan kontribusi paling dominan. Temuan ini memberikan implikasi strategis bagi pengelola Website dalam merancang perbaikan berkelanjutan yang berorientasi pada pengalaman pengguna. Penelitian ini diharapkan dapat menjadi referensi akademik sekaligus praktis dalam pengukuran kualitas layanan berbasis digital.
Co-Authors Ali Mustopa, Ali Alif, Muhammad Naufal Anjelli, Risfa Athaillah, Dea Dinar Ismunandar Dini Silvi Purnia, Dini Silvi Faizi, Ahlan Fitriana, Lady Agustin Hanif, Dhestra Amanullah Hanifi, Rizal Ipnas, Rini Ardila Ishaq, Ahmad Julianto, Muhamad Fahmi Jumaida, Cut Kardiman Kartika Handayani Khairunnisa Khairunnisa Khoirunnisa, May Hanny Komaliya, Risyda M. Ridwan Meliyani, Tri Mia Audina, Mia Mutiara, Andini Mutmainah, Mutiara Oky Kurniawan Prameswari, Regita Nur Pratama, Muhammad Rehan Putra, Akhmal Arya Rizka Dahlia Rizkhi, Miftahul Sabina, Mozadilla Salsha Putri Aisyah N Sandi Saputri, Rizka Sari, Elen Retno Septiani, Hesti Siti Aisyiyah, Siti Subhan, Daris Tania, Mira Tedjakusuma, Arya Ditama Umniyah, Alya Wasalma, Ahwa Rizki Wijaya, Hany Duta Wulandari, Sri Astuti Yuris Alkhalifi Yusnarida Eka Nizmi