Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Jurnal Ilmiah Hospitality Management

KOMUNIKASI LINTAS BUDAYA ANTARA PEDAGANG LOKAL DENGAN WISATAWAN ASING DI PANTAI SANUR Made Arya Astina; Ketut Muliadiasa
Jurnal Ilmiah Hospitality Management Vol 8 No 1 (2017)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (336.652 KB) | DOI: 10.22334/jihm.v8i1.81

Abstract

It is interesting to do research about the interaction between the local seller and the foreigners. The sellers who generally have Balinese cultural and basic educational background, every day to communicate with the tourists who have a language and a different culture. Based on the back ground of the problem, this research can be indicated into:  (1) How is the pattern of cross-cultural communication with foreign tourists with local traders at Sanur Beach? (2) What are the factors which are supporting and threat the local traders in communicating with foreign tourists on the beaches of Sanur?. This research was conducted in the area of Sanur beach, which are in Semawang, Sindu, and Padang Galak. This research is used purposive sampling based on certain informants criteria. The type of this research is a descriptive study using a qualitative approach. In this study, presented the concept of patterns of communication, cross-cultural adaptation process, interpersonal communication, behavior in communication, the concept of cross-cultural communication. The conclusion of this research as follows: Model of cross-cultural communications of local traders with the foreign tourists that traders use communication with non-verbal language such as waving, handshakes, smiles and eye contact. Local traders also used verbal language by using short English sentences without paying attention to the pattern of correct English. Some things can be a cross-cultural communications support between trader and foreign tourists are cultural vendors’ factors at Sanur beach who have an open character and friendly towards strangers. Another factor is the economic factor needs traders are trying to communicate with the settlers. While considered as a limiting factor is the lack of mastering a good English As well as the lack of understanding of the excellent service to the tourists.
THE PERCEPTION OF THE VISITOR EXPERIENCE AT THE PURA PUSEH BATUAN IN GIANYAR BALI AS A TOURIST ATTRACTION I Ketut Muliadiasa
Jurnal Ilmiah Hospitality Management Vol 6 No 1 (2015)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (240.221 KB) | DOI: 10.22334/jihm.v6i1.105

Abstract

The aim of this study was to describe the visitors experience during their visit to ‘The Pura Puseh Batuan’ as tourist destination in Gianyar, Bali regency on, and was to describe the management of ‘The Pura Puseh Batuan’ temple as one of cultural tourist attractions in Gianyar, Bali The theoretical review is perception theoretical review is based on costumer’s experience that refers to the seven of variables such as hedonism, novelty, local culture, refreshment, meaningfulness, involvement, and knowledge.This study used primer data with the survey method by interviewing the personals who manage ‘The Pura Puseh Batuan’ and by using the questioners which were obtained from the visitor through the sampling of quota were 60 respondents.  By using the class of interval technique would be obtained mean, it would show each variable level was studied and score to deviation standard.The result of this studied showed that there were two variables, Hedonism and Novelty which obtained poor score to its indicators with mean of 1.0.   The visitors did not feel getting involved in these activities, this means they did not obtain interesting experience.  The score of the variables such as local culture, refreshment, meaningfulness, and knowledge had 3.23 score in average category, for the involvement variable had good category was 3.49. The deviation standard of all variable had the score under 1 (one) which showed the data score clustered around average or mean and had a low deviation of mean.The implication of this study positively would be responded by the management of “The Pura Puseh Batuan’ to improve their tourist attraction by giving priority to the values of the temple as an entity which is sanctified by Hindus people on Bali.
KAJIAN PRODUK WISATA BAHARI PANTAI TANJUNG BENOA Made Arya Astina; Ketut Muliadiasa
Jurnal Ilmiah Hospitality Management Vol 8 No 2 (2018)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (292.281 KB) | DOI: 10.22334/jihm.v8i2.133

Abstract

This study aims to identify the quality of marine tourism products which are limited to indicators of Attractions, Accessibility, Amenities, and Ancilary on Tanjung Benoa marine tourism destinations, knowing the socio-demographic conditions of tourists who come to Tanjung Benoa marine tourism destinations, as well as contributing marine tourism development strategies in Tanjung Benoa. Based on the purpose of this study, several theories, concepts and literature studies referred to this study include the concept of tourism, marine tourism, product quality (tourist attraction), product development. Meanwhile, the research method that used in this study was descriptive analysis about the conditions of Attractions, Accessibility, Amenities, and Ancilary in marine tourism on the Tanjung Benoa beach. Direct observation and distribution of questionnaire for the tourists in the Tanjung Benoa area was carried out to directly assess the object of research at this location. The analysis of secondary data consist of the number and condition of facilities and infrastructure assessed from the perception of tourists. As the result of the problem formulation in this study, it could be obtained the data or information about the condition of attraction quality, amenities and activities in Tanjung Tanjung Benoa marine tourism, and contributes to the development strategy of the tourism area. The results of this study could be used to develop marine tourism in the Tanjung Benoa tourist area which is expected to be a quality and sustainable marine tourism area. Keywords: Marine Tourism, Quality of tourist attraction, Development potential