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Journal : Journal of Information Systems and Informatics

Evaluating E-Administration Features on User Satisfaction Using the Kano Model: A Melung Village-Owned Enterprise Case Study Albana, Ilham; Ihsan, Imamul; Firnandri, Yerikho Putra
Journal of Information System and Informatics Vol 6 No 4 (2024): December
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i4.891

Abstract

This research evaluates user satisfaction with the e-administration system at the Village-Owned Enterprises (BUMDes) Melung, focusing on identifying features that influence user satisfaction using the Kano model. A survey was conducted with 50 respondents who are active users of the system, analyzing 16 key features, including user registration, online payment, financial transparency, and service reporting. The results indicate that the Online Payment and Financial Transparency features are categorized as "Must-be," meaning these features are considered very important and must function optimally for users to remain satisfied. Meanwhile, the Tour Package Booking and Service Reporting features fall into the "One-dimensional" category, where improvements in the quality of these features directly correlate with increased user satisfaction. These findings suggest that fundamental features supporting reliability and accessibility are top priorities, while optimizing other features can further enhance overall user satisfaction. Development recommendations include improving performance on critical features to ensure a more responsive and efficient e-administration system.
Systematic Review of Augmented Reality Applications in Wayang Heritage Preservation Hermawan, Hellik; Saputra, Dhanar Intan Surya; Albana, Ilham; Ramadhan, Muhammad Bintang; Mustofa, Dinar
Journal of Information System and Informatics Vol 7 No 2 (2025): June
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v7i2.1145

Abstract

This study presents a systematic literature review on Augmented Reality (AR) in Wayang from 2020 to 2025. AR has become an innovative solution that combines education and entertainment to increase the engagement of the younger generation and expand access to traditional Wayang art. This study examines the trend of AR in Wayang, including design approaches and user interaction strategies, as well as the benefits and challenges of implementing this technology. It also identifies research gaps and future development directions. This review discusses explicitly the application of AR to various forms of Wayang, including Wayang Kulit, Wayang Golek, and other traditional variants, while excluding Virtual Reality (VR) and other digital art forms. The results indicate that AR applications based on mobile platforms with gesture interaction and gamification effectively enrich the user experience in digital Wayang performances. However, significant challenges related to technological limitations, cultural sensitivity, and involvement of indigenous communities still need to be overcome. This study recommends a multidisciplinary and collaborative approach to developing AR Wayang, enabling authentic and sustainable cultural preservation. These findings are expected to serve as the basis for inclusive digital cultural innovation, which will have a positive impact on preserving Wayang's cultural heritage.