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WEBSITE QUALITY, SOCIAL MEDIA AND SATISFACTION ON CHOOSING DECISIONS PRIVATE UNIVERSITIES B, Mesra; Ferine, Kiki; Astuti, Desi; Sentosa, Ilham
TRIKONOMIKA Vol 22 No 2 (2023): December Edition
Publisher : Faculty of Economics and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/trikonomika.v22i2.10349

Abstract

This study aims to analyze the role of satisfaction in mediating the influence of website quality and social media on the decision to choose private universities in the city of Medan. The population in this study is all students enrolled in the Universitas Potensi Utama in 2022 while the sample of this study is 104 samples taken from 10% of the population. Data collection techniques using questionnaires and literature studies. Data processing with PLS smart program assistance tools. The results of this study show that the quality of websites and social media has a positive and significant effect on student satisfaction and students' decisions to choose the Universitas Potensi Utama. Other results indirectly show that the quality of websites and social media has a positive and significant effect on student decisions in choosing private universities through student satisfaction.
The Influence of Human Relations and Physical Environmental Conditions on Employee Performance Through Work Ethic at The Department of Cooperations in The City of Binjai Yusra Faisal, Ahmad; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 3 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i3.1366

Abstract

The purpose of this study was to determine and analyze the influence of human relations and physical environmental conditions on employee performance mediated by work ethic at the Binjai City Cooperative Office. This research was carried out at the Binjai City Cooperative Office. The type of research is associative quantitative. The population in this study was 50 employees with ASN and honorary status at the Binjai City Cooperative Service Office. The sampling technique in this research uses a saturated sample where the entire population is sampled. The results of this study indicate that Human Relations has a significant influence on employee performance with a T statistic > 1.96 and a P value <0.05. However, the physical condition of the environment does not have a significant influence on employee performance because the T statistic value is < 1.96 and the P value is > 0.05. Work ethic is proven to have a significant influence on employee performance, where increasing work ethic is related to increasing employee performance. Furthermore, mediation analysis shows that work ethics do not have a mediating effect in the relationship between Human Relations and employee performance, as well as between physical environmental conditions and employee performance. These results indicate that although there is a relationship between these factors, the role of work ethics in bridging their influence on employee performance is not observed. These findings provide important insights for organizational management in understanding the factors that influence employee performance. This research also contributes to the understanding of the mediating mechanisms of work ethic in the context of the relationship between certain factors and employee performance. Even though the physical condition of the environment does not have a significant impact, this research emphasizes the importance of maintaining and improving Human Relations and fostering a positive work ethic in order to improve employee performance within the Binjai City Cooperative Office.
The Role of Organizational Citizenship Behavior in Mediating Work Motivation and Job Satisfaction on Employee Performance at the Medan Religious Education and Training Center Ibrahim, Muhammad; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 3 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i3.1514

Abstract

Organizational Citizenship Behavior abbreviated as (OCB) is a personal attitude that every employee who works in both government and private agencies must have. This research was conducted to determine the role of OCB in mediating work motivation and job satisfaction on employee performance at Religious Education and Training Centers. Medan. This research was conducted at the Medan Religious Education and Training Center Office, but because the population was relatively small, the sampling technique used was a saturated sample technique, which involved all respondents to become samples, meaning the sample that would be used was 76 employees. Research data was collected by distributing questionnaires and primary data sources were also used in drawing samples. This research model uses analytical skills and the measuring tool uses Smart PLS 3. The results of this research are as follows: Organizational Citizenship Behavior plays a role in mediating work motivation and job satisfaction on the performance of Medan Religious Education and Training Center employees. Work motivation plays a role in increasing performance, Work Motivation plays a role in improving employee performance, work satisfaction plays a role in improving employee performance and Organizational Citizenship Behavior plays a role in improving employee performance.
The Influence of Information Technology Utilization and Work Effectiveness on Work Culture with Competence as a Variable Intervening at the Medan Religious Education and Training Center Itrawati, Itrawati; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 3 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i3.1517

Abstract

Based on this research, researchers want to see the influence of the use of information technology and work effectiveness on work culture with competency as an intervening variable. This type of research is quantitative research with the research location being at the Medan Religious Education and Training Center office. The entire population was sampled, totaling 60 employees. The results of this research are that work effectiveness has a positive and significant effect on work culture. Work effectiveness has a positive and significant effect on competence. Competency has a positive and significant effect on work culture. The use of Information Technologyhas a positive and significant effect on Competency. The use of Information Technology has a positive and significant effect on Work Culture. Work effectiveness has a positive and significant effect on work culture through competence. The use of information technology has a positive and significant effect on work culture through competence at the Medan Religious Education and Training office.
The Influence of Organizational Citizenship Behavior and Organizational Culture on Employee Performance with Organizational Commitment as an Intervening Variable (North Medan BPJS Employment Branch Office) Rahman, Khainur; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 4 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i4.1534

Abstract

This research aims to determine the influence of Organizational Citizenship Behavior (OCB) and Organizational Culture on Employee Performance with Organizational Commitment as an Intervening Variable. The population of this study was 75 employees and the entire population was used as a sample. The data analysis technique uses path analysis with the help of the smart PLS program. The research results show that OCB has a direct and indirect effect on employee performance. Organizational culture has a positive but not significant effect on employee performance, while an indirect influence, namely through organizational commitment, organizational culture has a significant and significant effect on employee performance at the BPJS Employment North Medan Branch office.
Service Excellence, Product Quality, and Facilities as Drivers of Customer Satisfaction: Evidence from Warkop Icut Kuliner, Binjai Topan, Ali; B, Mesra
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 6 No. 2 (2025): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v6i2.1516

Abstract

This study was conducted at Warkop Icut Binjai to examine the effect of service quality, product quality, and facilities on consumer satisfaction. The population consisted of 90 consumers of Warkop Icut Kuliner Binjai. The sampling method used was saturated sampling, resulting in a total of 90 respondents. Data were analyzed using multiple linear regression, classical assumption tests, and hypothesis testing. The results show that service quality, product quality, and facilities have both partial and simultaneous positive and significant effects on consumer satisfaction. There is a strong correlation between service quality, product quality, and facilities and consumer satisfaction at Warkop Icut Binjai. Consumer satisfaction at Warkop Icut can be explained by service quality, product quality, and facilities by 34.3%, while the remaining 65.7% is explained by other variables not examined in this study.
The Influence of Code of Ethics, Organizational Culture and Welfare on the Integrity of Supermarket Employees in Langsa, East Aceh Usman, Hasanuddin; B, Mesra
International Journal of Social Science, Education, Communication and Economics Vol. 3 No. 1 (2024): April
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v3i1.277

Abstract

This research was conducted to examine the influence of the Code of Ethics, Organizational Culture and Welfare on the Integrity of Supermarket Employees in Langsa, East Aceh. This research uses quantitative as the type of research and primary data as the source of research data. The way to collect data from this research is to distribute questionnaires to respondents. This research was conducted at Langsa Supermarket, East Aceh. The population of this research was 100 respondents and the sample used was the entire population. make a sample and use a saturated sampling technique, this research uses the SPSS measuring tool and the method used is multiple linear regression. The results of this research are as follows: The Code of Ethics has a positive and significant effect on Employee Integrity with a value of 0.275 with a significance of 0.001 < 0.05. Organizational Culture has a positive and significant effect on Employee Integrity with a value of 0.863 with a significance of 0.000. Sejahtera has a positive and significant effect on Employee Integrity with a value of 0.227 and a significant 0.004. Code of Ethics, Organizational Culture, Prosperity has a positive and significant effect together on Employee Integrity with a value of 30.209 and a significant 0.000.
The Influence Of Work Environment On Organizational Culture With Employee Comfort As An Intervening Variable In BPJS Branch Pematang Siantar And BPJS Branch Padang Sidempuan Perangin-Angin, Sejarahta; B, Mesra
Best Journal of Administration and Management Vol 3 No 1 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i1.195

Abstract

In this study, researchers wanted to see the direct and indirect effects between work environment variables as independent variables and employee comfort as intervening variables and organizational culture as the dependent variable. This type of research uses quantitative, this research was conducted at the BPJS Employment Branch Office BPJS Pematang Siantar Branch and BPJS Padang Sidempuan Branch. The population of this study was 80 employees and the sample used was all the population using the saturated sample technique. The data source used is primary data sources and the data collection is done by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measurement tool. The results of this study are as follows Employee comfort has a positive and significant effect on organizational culture with an original sample value of 0.241 and P values of 0.001. The work environment has a positive and significant effect on organizational culture with an original sample value of 0.694 and p values of 0.000. The work environment has a positive and significant effect on employee comfort with an original sample value of 0.637 and p values of 0.000. The work environment has a positive and significant effect on organizational culture through employee comfort directly with the original sample result of 0.151 and p values 0.001.
The Influence of Organizational Culture And Job Satisfaction On Employee Performance With Job Stressas A Mediating Variable In The Employment Bpjsbranch Office In Medan Raya Nasution, Rizky Ira Silvia; B, Mesra
Best Journal of Administration and Management Vol 3 No 1 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i1.196

Abstract

This study aims to look at the Effect of Organizational Culture and Job Satisfaction on Employee Performance with Job Stress as a Mediating Variable at BPJS Employment Branch Office Se-Medan Raya. This type of research uses quantitative methods, this research was conducted at the BPJS Ketenagakerjaan Branch Office in Greater Medan, the population used was 80 employees consisting of 20 personnel from Medan Kota, 20 personnel from North Medan, 20 personnel from Tanjung Morawa and 20 personnel from Binjai. The sample used is all the population of 80 employees with saturated samples being the sample technique. The data source used is primary data source and data collection by distributing questionnaires. This research model uses phat analysis and the measuring tool is the smart PLS version 3.3.3 application. The results of this study are as follows: Organizational culture has a positive and significant effect on employee performance with an original sample value of 0.285 and p values of 0.045. Organizational culture has a positive and significant effect on Job Stress with an original sample value of 0.628 and P values of 0.000. Job satisfaction has a positive and significant effect on employee performance with an original sample value of 0.492 and p values of 0.000. Job satisfaction has a positive and significant effect on Job Stress with an original sample value of 0.281 and p values of 0.007. Job Stress has a positive and insignificant effect on employee performance with an original sample value of 0.191 and p values of 0.149. Organizational culture has a positive and insignificant effect on employee performance through work stress indirectly with the original sample result of 0.120 and p values 0.165. Job satisfaction has a positive and insignificant effect on employee performance through job stress with an original sample value of 0.054 and p values of 0.234.
Pengaruh Metode Coaching Terhadap Kinerja Karyawan Dengan Kompetensi Sebagai Variabel Intervening Pada PT. Bara Energi Lestari Kabupaten Naga raya Aceh Zahri, Rahmad; B, Mesra
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 2 (2024): Artikel Periode Research Juli 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i2.1592

Abstract

Tujuan penelitian ini adalah untuk menganalisis dan mengetahui pengaruh metode coaching terhadap Kinerja Karyawan yang dimediasi oleh Kompetensi pada PT. Bara Energi Lestari Kabupaten Nagan Raya, Aceh. Penelitian ini dilakukan dengan pendekatan kuantitatif asosiatif kausal. Sampel yang digunakan adalah seluruh karyawan perusahaan, dengan total 70 orang. Hasil analisis data menggunakan Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) menunjukkan bahwa metode coaching berpengaruh positif terhadap kompetensi karyawan, tetapi tidak memiliki pengaruh langsung yang signifikan terhadap kinerja karyawan. Namun, melalui kompetensi sebagai variabel perantara, metode coaching memiliki pengaruh tidak langsung yang signifikan terhadap kinerja karyawan. Temuan ini sesuai dengan beberapa penelitian sebelumnya yang menunjukkan bahwa coaching dapat meningkatkan kompetensi karyawan, namun tidak selalu memiliki pengaruh langsung terhadap kinerja. Namun, kompetensi memiliki pengaruh yang signifikan terhadap kinerja karyawan. Penelitian ini memberikan wawasan yang berharga bagi manajemen perusahaan dalam merancang strategi pengembangan sumber daya manusia yang lebih terarah dan efisien. Meningkatkan kompetensi karyawan melalui metode coaching dapat menjadi langkah yang efektif dalam meningkatkan kinerja perusahaan, terutama jika kompetensi tersebut diintervensi secara tepat untuk memperbaiki kinerja karyawan.