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WEBSITE QUALITY, SOCIAL MEDIA AND SATISFACTION ON CHOOSING DECISIONS PRIVATE UNIVERSITIES B, Mesra; Ferine, Kiki; Astuti, Desi; Sentosa, Ilham
TRIKONOMIKA Vol 22 No 2 (2023): December Edition
Publisher : Faculty of Economics and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/trikonomika.v22i2.10349

Abstract

This study aims to analyze the role of satisfaction in mediating the influence of website quality and social media on the decision to choose private universities in the city of Medan. The population in this study is all students enrolled in the Universitas Potensi Utama in 2022 while the sample of this study is 104 samples taken from 10% of the population. Data collection techniques using questionnaires and literature studies. Data processing with PLS smart program assistance tools. The results of this study show that the quality of websites and social media has a positive and significant effect on student satisfaction and students' decisions to choose the Universitas Potensi Utama. Other results indirectly show that the quality of websites and social media has a positive and significant effect on student decisions in choosing private universities through student satisfaction.
The Influence of Human Relations and Physical Environmental Conditions on Employee Performance Through Work Ethic at The Department of Cooperations in The City of Binjai Yusra Faisal, Ahmad; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 3 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i3.1366

Abstract

The purpose of this study was to determine and analyze the influence of human relations and physical environmental conditions on employee performance mediated by work ethic at the Binjai City Cooperative Office. This research was carried out at the Binjai City Cooperative Office. The type of research is associative quantitative. The population in this study was 50 employees with ASN and honorary status at the Binjai City Cooperative Service Office. The sampling technique in this research uses a saturated sample where the entire population is sampled. The results of this study indicate that Human Relations has a significant influence on employee performance with a T statistic > 1.96 and a P value <0.05. However, the physical condition of the environment does not have a significant influence on employee performance because the T statistic value is < 1.96 and the P value is > 0.05. Work ethic is proven to have a significant influence on employee performance, where increasing work ethic is related to increasing employee performance. Furthermore, mediation analysis shows that work ethics do not have a mediating effect in the relationship between Human Relations and employee performance, as well as between physical environmental conditions and employee performance. These results indicate that although there is a relationship between these factors, the role of work ethics in bridging their influence on employee performance is not observed. These findings provide important insights for organizational management in understanding the factors that influence employee performance. This research also contributes to the understanding of the mediating mechanisms of work ethic in the context of the relationship between certain factors and employee performance. Even though the physical condition of the environment does not have a significant impact, this research emphasizes the importance of maintaining and improving Human Relations and fostering a positive work ethic in order to improve employee performance within the Binjai City Cooperative Office.
The Role of Organizational Citizenship Behavior in Mediating Work Motivation and Job Satisfaction on Employee Performance at the Medan Religious Education and Training Center Ibrahim, Muhammad; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 3 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i3.1514

Abstract

Organizational Citizenship Behavior abbreviated as (OCB) is a personal attitude that every employee who works in both government and private agencies must have. This research was conducted to determine the role of OCB in mediating work motivation and job satisfaction on employee performance at Religious Education and Training Centers. Medan. This research was conducted at the Medan Religious Education and Training Center Office, but because the population was relatively small, the sampling technique used was a saturated sample technique, which involved all respondents to become samples, meaning the sample that would be used was 76 employees. Research data was collected by distributing questionnaires and primary data sources were also used in drawing samples. This research model uses analytical skills and the measuring tool uses Smart PLS 3. The results of this research are as follows: Organizational Citizenship Behavior plays a role in mediating work motivation and job satisfaction on the performance of Medan Religious Education and Training Center employees. Work motivation plays a role in increasing performance, Work Motivation plays a role in improving employee performance, work satisfaction plays a role in improving employee performance and Organizational Citizenship Behavior plays a role in improving employee performance.
The Influence of Information Technology Utilization and Work Effectiveness on Work Culture with Competence as a Variable Intervening at the Medan Religious Education and Training Center Itrawati, Itrawati; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 3 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i3.1517

Abstract

Based on this research, researchers want to see the influence of the use of information technology and work effectiveness on work culture with competency as an intervening variable. This type of research is quantitative research with the research location being at the Medan Religious Education and Training Center office. The entire population was sampled, totaling 60 employees. The results of this research are that work effectiveness has a positive and significant effect on work culture. Work effectiveness has a positive and significant effect on competence. Competency has a positive and significant effect on work culture. The use of Information Technologyhas a positive and significant effect on Competency. The use of Information Technology has a positive and significant effect on Work Culture. Work effectiveness has a positive and significant effect on work culture through competence. The use of information technology has a positive and significant effect on work culture through competence at the Medan Religious Education and Training office.
The Influence of Organizational Citizenship Behavior and Organizational Culture on Employee Performance with Organizational Commitment as an Intervening Variable (North Medan BPJS Employment Branch Office) Rahman, Khainur; B, Mesra
SINOMIKA Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Vol. 2 No. 4 (2023)
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sinomika.v2i4.1534

Abstract

This research aims to determine the influence of Organizational Citizenship Behavior (OCB) and Organizational Culture on Employee Performance with Organizational Commitment as an Intervening Variable. The population of this study was 75 employees and the entire population was used as a sample. The data analysis technique uses path analysis with the help of the smart PLS program. The research results show that OCB has a direct and indirect effect on employee performance. Organizational culture has a positive but not significant effect on employee performance, while an indirect influence, namely through organizational commitment, organizational culture has a significant and significant effect on employee performance at the BPJS Employment North Medan Branch office.
Service Excellence, Product Quality, and Facilities as Drivers of Customer Satisfaction: Evidence from Warkop Icut Kuliner, Binjai Topan, Ali; B, Mesra
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 6 No. 2 (2025): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v6i2.1516

Abstract

This study was conducted at Warkop Icut Binjai to examine the effect of service quality, product quality, and facilities on consumer satisfaction. The population consisted of 90 consumers of Warkop Icut Kuliner Binjai. The sampling method used was saturated sampling, resulting in a total of 90 respondents. Data were analyzed using multiple linear regression, classical assumption tests, and hypothesis testing. The results show that service quality, product quality, and facilities have both partial and simultaneous positive and significant effects on consumer satisfaction. There is a strong correlation between service quality, product quality, and facilities and consumer satisfaction at Warkop Icut Binjai. Consumer satisfaction at Warkop Icut can be explained by service quality, product quality, and facilities by 34.3%, while the remaining 65.7% is explained by other variables not examined in this study.
The Effect of Compensation on Work Quality With Work Motivation as An Intervening Variable in BPJS Employment Regional Office Of Northern Sumatra Sinaga, Richard Alex Stepanus; B, Mesra
Neo Journal of economy and social humanities Vol 3 No 2 (2024): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i2.204

Abstract

In this study, researchers wanted to see the direct and indirect effects between the Compensation variable as an independent variable and Work Motivation as an intervening variable and Work Quality as the dependent variable. This type of research uses quantitative, this research was conducted BPJS Employment Regional Office of North Sumatra. The population of this study was 80 employees and the sample used was all the population using the saturated sample technique. The data source used is primary data sources and data collection is done by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measurement tool. The results of this study are as follows Compensation has a positive and significant effect on work quality with an original sample value of 0.617 and P values of 0.000. Compensation has a positive and insignificant effect on work motivation with an original sample value of 0.099 and p values of 0.406. Work quality has a positive and significant effect on work motivation with an original sample value of 0.717 and p values of 0.000. Compensation has a positive and significant effect on work motivation through work quality indirectly with original sample results of 0.443 and p values of 0.000.
The Effect of Transactional Leadership on Work Performance with Organizational Commitment as A Mediating Variable In BPJS Ketenagakerjaan Branch Office Se-Medan Raya Syahrani, Desi; B, Mesra
Neo Journal of economy and social humanities Vol 3 No 2 (2024): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i2.205

Abstract

In this study, researchers wanted to see the direct and indirect effects between transactional leadership variables as independent variables and organizational commitment as a mediating variable and work performance as the dependent variable. This type of research uses quantitative, this research was conducted at BPJS Employment Branches throughout Greater Medan consisting of BPJS Employment City Medan Branch Office, North Medan Branch, Tanjung Morawa Branch and Binjai Branch. The population of this study was 82 employees and the sample used was all the population using the saturated sample technique. The data source used is primary data sources and data collection is done by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measurement tool. The results of this study are as follows transactional leadership has a positive and significant effect on organizational commitment with an original sample value of 0.683 and P values of 0.000. Transactional leadership has a positive and significant effect on work performance with an original sample value of 0.391 and p values of 0.012. Organizational commitment has a positive and significant effect on job performance with an original sample value of 0.177 and p values of 0.001. Transactional leadership has a positive and significant effect on work performance through organizational commitment directly with the original sample result of 0.124 and p values 0.003.
The Effect of Job Training on Employee Performance Mediated by Employee Quality in The Employment BPJS Branch In Medan Raya Ramza, Sakinah; B, Mesra
Neo Journal of economy and social humanities Vol 3 No 2 (2024): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i2.210

Abstract

In this study, researchers wanted to see the direct and indirect effects between training variables as independent variables and employee quality as mediating variables and employee performance as the dependent variable. This type of research uses quantitative, this research was conducted at the BPJS Employment BPJS Branch Office in Greater Medan which consists of BPJS Employment Medan City Branch Office, Branch, North Medan, Tanjung Morawan Branch and Binjai Branch. The population of this study was 80 employees and the sample used was all the population using the saturated sample technique. The data source used is primary data sources and data collection is done by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measurement tool. The results of this study are as follows Job training has a positive and significant effect on employee performance with an original sample value of 0.463 and P values of 0.000. Job training has a positive and significant effect on employee quality with an original sample value of 0.590 and p values of 0.000. Employee quality has a positive and significant effect on employee performance with an original sample value of 0.511 and p values of 0.000. Job training has a positive and significant effect on employee performance through employee quality directly with original sample results of 0.302 and p values of 0.000
The Influence of Code of Ethics, Organizational Culture and Welfare on the Integrity of Supermarket Employees in Langsa, East Aceh Usman, Hasanuddin; B, Mesra
International Journal of Social Science, Education, Communication and Economics Vol. 3 No. 1 (2024): April
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v3i1.277

Abstract

This research was conducted to examine the influence of the Code of Ethics, Organizational Culture and Welfare on the Integrity of Supermarket Employees in Langsa, East Aceh. This research uses quantitative as the type of research and primary data as the source of research data. The way to collect data from this research is to distribute questionnaires to respondents. This research was conducted at Langsa Supermarket, East Aceh. The population of this research was 100 respondents and the sample used was the entire population. make a sample and use a saturated sampling technique, this research uses the SPSS measuring tool and the method used is multiple linear regression. The results of this research are as follows: The Code of Ethics has a positive and significant effect on Employee Integrity with a value of 0.275 with a significance of 0.001 < 0.05. Organizational Culture has a positive and significant effect on Employee Integrity with a value of 0.863 with a significance of 0.000. Sejahtera has a positive and significant effect on Employee Integrity with a value of 0.227 and a significant 0.004. Code of Ethics, Organizational Culture, Prosperity has a positive and significant effect together on Employee Integrity with a value of 30.209 and a significant 0.000.