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All Journal Jurnal Teknobisnis IJCAS (International Journal of Creative and Arts Studies) AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat JURNAL DIVERSITA International Journal of Supply Chain Management Share : Journal of Service Learning PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat EKUITAS (Jurnal Ekonomi dan Keuangan) MABIS: Manajemen dan Bisnis Media Karya Kesehatan International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Pengabdian Masyarakat IPTEKS Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Community Engagement and Emergence Journal (CEEJ) Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis Budimas : Jurnal Pengabdian Masyarakat Jurnal Ilmu Manajemen Terapan (JIMT) ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat ETNIK : Jurnal Ekonomi dan Teknik Eduvest - Journal of Universal Studies Journal of Economics and Management Scienties
J.E. Sutanto
Universitas Ciputra Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Other

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The Impact of Long-Term Relationships, Information Sharing, Agile, and Supply Chain Collaboration Towards Performance on Culinary Sectors J.E. Sutanto; Christina Whidya Utami
International Journal of Supply Chain Management Vol 10, No 1 (2021): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of the Indonesian economy cannot be separated from the role of micro, small, and medium enterprises (MSMEs) in various regions spread across Indonesia. Each city or district is a potential and developing area when viewed from the MSME business unit supported by the tourism industry in each of these areas. The MSMEs business unit in the culinary field faces many challenges such as increasingly tight competition, difficulty in obtaining funding or capital, inadequate marketing, lack of superior resources in the culinary field, lack of access to suppliers, and the emergence of new competitors. This problem relates to supply chain activities. The purpose of this study was to determine the effect of long-term relationships, information sharing, agile, supply chain capabilities, and supply chain applications on supply chain performance. This study used a sample of 150 respondents who had filled in the research instrument form, where the data collected were analyzed using SmartPLS.The results of this study indicate that all independent variables in this study have a positive and significant effect on the dependent variable, namely supply chain performance in the culinary sector in Indonesia. The Novelty, of the concept of this research is that the agile variable in previous studies is the dependent variable, but in this study the agile variable becomes the independent variable.
PELATIHAN PENINGKATAN SUMBER DAYA MANUSIA BAGI KELOMPOK USAHA BERSAMA (KUBE) DI DESA SEMPU KABUPATEN KEDIRI JAWA TIMUR J.E Sutanto; Liya Dwi Ernawati
Share : Journal of Service Learning Vol. 6 No. 2 (2020): AUGUST 2020
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (389.532 KB) | DOI: 10.9744/share.6.2.87-92

Abstract

Tujuan dilaksanakan program pelatihan bagi masyarakat khususnya warga Desa Sempu adalah ingin mempunyai kemampuan dan teknik menjual hasil pertaniannya. Kendala utama yang dihadapi petani adalah harga jatuh pada saat panen raya dan buah nanas merupakan salah satu hasil pertanian unggulan di Desa Sempu. Oleh karena itu adanya kepedulian para dosen Universitas Ciputra Surabaya, maka program pelatihan terkait peningkatan sumber daya manusia (SDM) perlu diadakan bagi masyarakat di Desa Sempu. Pelatihan peningkatan sumber daya manusia (SDM) adalah suatu rangkaian kegiatan kelompok yang dilaksanakan dalam interval waktu tertentu dan didesain untuk melahirkan perubahan sikap mental dan keahlian peserta, sehingga mereka mampu mengambil keputusan dan tanggung jawab. Pelatihan peningkatan sumber daya manusia (SDM) ini dilandaskan pada kenyataan bahwa setiap kelompok usaha bersama (KUBE) memerlukan pengetahuan, kompetensi, dan kebutuhan untuk berkembang supaya bisa melakukan pekerjaannya dengan baik. Kelompok usaha bersama (KUBE) adalah kelompok warga binaan sosial yang dibentuk oleh warga binaan sosial yang telah dibina untuk melakukan usaha ekonomi dalam semangat kebersamaan sebagai sarana untuk meningkatkan taraf kesejahteraan sosial. Hasil dari pelatihan tersebut diharapkan warga di Desa Sempu mempunyai kemampuan dan teknik menjual, sehingga penghasilan atau ekonomi warga menjadi lebih baik dan secara umum pertumbuhan ekonomi di Desa Sempu menjadi meningkat
PENDAMPINGAN TIM ABDIMAS UNIVERSITAS CIPUTRA DALAM PELAKSANAAN VAKSINASI MASSAL DI KELURAHAN PUTAT JAYA KOTA SURABAYA Natalia Yuwono; J.E. Sutanto; Damelina Basauli Tambunan
Share : Journal of Service Learning Vol. 8 No. 1 (2022): FEBRUARY 2022
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (879.308 KB) | DOI: 10.9744/share.8.1.101-108

Abstract

Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah Tim pelaksanaan dari Universitas Ciputra Surabaya, akan memberikan  bantuan pada salah satu kelurahan di Kota Surabaya yang terkategori termasuk dalam daftar 10 besar kelurahan dengan kasus covid 19 terbanyak di Surabaya, sehingga diharapkan khususnya bagi warga atau masyarakat di RW 03 Kelurahan Putra Jaya bisa terbantu secara signifikan dalam penanganan dampak covid -19 tersebut. Dalam program kegiatan yang dilaksanakan yaitu awalnya sudah menjadi kebutuhan di lapangan, sehingga pihak Tim pelaksana pengabdian kepada masyarakat dari Universitas Ciputra Surabaya beserta Tim Satgas yang dibentuk bersama dan sekaligus yang akan mewakili kegiatan pelaksanaan kegiatan pengabdian kepada masyarakat di RW 03 Kelurahan Putat Jaya. Beberapa program yang diberikan kepada warga atau masyarakat RW 03 Kelurahan Putat Jaya antara lain: memberikan bantuan berupa tabung  oksigen dan pelatihan mengoperasionalkan peralatan yang terhubung dengan tabung oksigen kepada Tim Satgas,  memberikan APD dan obat-obatan,  membantu mensosialisasikan program kegiatan termasuk pembuatan dan pemasangan poster di lingkungan RW 03 Kelurahan Putat Jaya, serta pendampingan pelaksanaan vaksin khususnya bagi warga atau masyarakat setempat. Adapun hasil yang telah dicapai ialah ditunjukkan dengan data perkembangan bagi warga membuktikan bahwa banyak yang sembuh setelah melakukan vaksin. Dengan demikian, adanya kerjasama antara Tim Pelaksana dari Universitas Ciputra Surabaya dengan Tim Satgas dari Kelurahan Putat Jaya yang sudah berjalan dengan baik, tentunya harapan kita semua program kegiatan pengabdian kepada masyarakat tersebut ini sangat membantu dan bermanfaat bagi khususnya warga atau masyarakat RW 03 Kelurahan Putat Jaya dan sekaligus bagi warga dan masyarakat Kota Surabaya.
THE INFLUENCE OF BRAND AWARENESS AND PERCEIVED QUALITY ON REPURCHASE INTENTION: BRAND LOYALTY AS INTERVENING VARIABLE (CASE STUDY AT KOPI SOE BRANCH OF PANAKKUKANG MAKASSAR) Regina Tuinesia; J. E. Sutanto; Michael Ricky Sondak
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 1 (2022): IJEBAR
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i1.4861

Abstract

Abstract: The study entitled “The Influence of Brand Awareness and Perceived Quality on Repurchase Intention: Brand Loyalty as Intervening Variable (Case Study at Kopi Soe Branch of Panakkukang Makassar) has seven research objectives, namely: (1) Knowing the effect of brand awareness on brand loyalty, ( 2) Knowing the effect perceived quality on brand loyalty, (3) Knowing the effect of brand awareness on repurchase intention, (4) Knowing the effect of perceived quality on repurchase intention, (5) Knowing the effect of brand loyalty on repurchase intention, (6) Knowing brand loyalty mediates the effect of brand awareness on repurchase intention, (7) Knowing brand loyalty mediates the effect of perceived quality on repurchase intention. Kopi Soe Branch of Panakkukang Panakkukang Makassar is a business engaged in beverages that offers local coffee. This research uses quantitative methods. The population in this study was the consumers of Kopi Soe Branch of Panakkukang Makassar who made transactions for the last six months. The sample in this study amounted to 130 respondents. Data was collected through the distribution of questionnaires distributed online using a google form. In this study, the data was processed using Smart PLS 3.0. The results of this study are: (1) Brand awareness has a significant effect on brand loyalty, (2) Perceived quality has a significant effect on brand loyalty, (3) Brand awareness has a significant effect on repurchase intention, (4) Perceived quality has no significant effect on repurchase intention, (5) Brand loyalty has a significant effect on repurchase intention, (6) Brand loyalty has a significant effect in mediating brand awareness on repurchase intention, (7) brand loyalty has a significant effect on mediating perceivd quality on repurchase intention. Keywords: Brand Awareness, Brand Loyalty, Perceived Quality, Repurchase Intention.
THE INFLUENCE OF PRODUCT QUALITY, SERVICE QUALITY, AND TIMELINESS OF DELIVERY ON REPURCHASE INTENTION AT CAKE BY TENGGILIS SURABAYA Felisa Amelia Candra; J.E. Sutanto; Michael Ricky Sondak
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 2 (2022): IJEBAR, VOL. 06 ISSUE 02, JUNE 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i2.5396

Abstract

The study entitled “The Influence of Product Quality, Service Quality, and Timeliness of Delivery on Repurchase Intention at Cake by Tenggilis Surabaya” has four objectives, namely: (1) Knowing the effect of product quality on repurchase intention, (2) Knowing the effect of service quality on repurchase intention, (3) Knowing the effect of timeliness of delivery on repurchase intention, (4) Knowing the effect of product quality, service quality, and timeliness of delivery on repurchase intention simultaneously. Cake by Tenggilis Surabaya is a business engaged in the food industry, specifically a cake shop. This research uses quantitative methods. The population in this study was the customers of Cake by Tenggilis. The sample in this study amounted to 150 respondents. Data were collected through questionnaires which were distributed online using google forms. In this study, the data were processed using SPSS 22 for windows. The results of this study are: (1) Product quality has a significant effect on repurchase intention, (2) Service quality has a significant effect on repurchase intention, (3) Timeliness of delivery has a significant effect on repurchase intention, also (4) Product quality, service quality, and timeliness of delivery simultaneously have a significant effect on repurchase intention.
THE INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY AND PROMOTION TOWARDS MISS POE VIETNAM EATERY’S CONSUMER LOYALTY AT GWALK SURABAYA Jessica Laurentia; J. E. Sutanto; Michael Ricky Sondak
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 2 (2022): IJEBAR, VOL. 06 ISSUE 02, JUNE 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i2.5145

Abstract

This research entitled “The Influence of Service Quality, Product Quality and Promotion Towards Miss Poe Vietnam Eatery’s Consumer Loyalty at Gwalk Surabaya” has three objectives, namely: (1) Knowing the influence of service quality towards Miss Poe Vietnam Eatery’s consumer loyalty, (2) Knowing the influence of product quality towards Miss Poe Vietnam Eatery’s consumer loyalty, (3) Knowing the influence of promotion quality towards Miss Poe Vietnam Eatery’s consumer loyalty. Miss Poe Vietnam Eatery is a business that is engaged in food that offers Vietnamese food. This study uses quantitative methods. The population in this study are all consumers who have bought Miss Poe Vietnam Eatery products more than once. The sample in this study amounted to 170 respondents. Data was collected using a questionnaire that distributed online. In this study, the data obtained was processed using multiple linear regression analysis using the SPSS program as a tool. The results of this study are: (1) service quality has a significant effect on Miss Poe Vietnam Eatery’s consumer loyalty. (2) product quality has a significant effect on Miss Poe Vietnam Eatery’s consumer loyalty. (3) Promotion has a significant effect on Miss Poe Vietnam Eatery’s consumer loyalty. Keywords: Service Quality, Product Quality, Promotion, Consumer Loyalty.
THE INFLUENCE OF DIGITAL MARKETING, PROMOTION, AND SERVICE QUALITY ON CUSTOMER REPURCHASE INTENTION AT HUB22 LOUNGE & BISTRO SURABAYA Florensia Vivin Ardisa; J.E. Sutanto; Michael Ricky Sondak
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 2 (2022): IJEBAR, VOL. 06 ISSUE 02, JUNE 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i2.5332

Abstract

The study entitled “The Influence of Digital Marketing, Promotion, and Service Quality on Customer Repurchase Intention at Hub22 Lounge & Bistro Surabaya” has four objectives, namely: (1) Knowing the effect of digital marketing on repurchase intention partially, (2) Knowing the effect of promotion on repurchase intention partially, (3) Knowing the effect of service quality on repurchase intention partially, (4) Knowing the effect of digital marketing, promotion, service quality on repurchase intention simultaneously. Hub22 Lounge & Bistro Surabaya is a business engaged in food and beverages. This research uses quantitative methods. The population in this study was the customers of Hub22 Lounge & Bistro who made transactions for the last six months. The sample in this study amounted to 140 respondents. Data collected through the distribution of questionnaires were distributed online using SPSS version 26. The results of this study are: (1) Digital Marketing partially has a significant effect on repurchase intention, (2) Promotion partially has a significant effect on repurchase intention, (3) Service quality partially has a significant effect on repurchase intention, and (4) Digital marketing, promotion, service quality simultaneously have a significant effect on repurchase intention.
ENTREPRENEURIAL SPIRIT ON ENTREPRENEURIAL INTENTION OF INDONESIAN TRADITIONAL FOOD (CASE STUDY ON STUDENTS AND ALUMNI OF CIPUTRA UNIVERSITY TOURISM-CULINARY BUSINESS STUDY PROGRAM) Gladys Rebecca; J. E. Sutanto; Michael Ricky Sondak
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 2 (2022): IJEBAR, VOL. 06 ISSUE 02, JUNE 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i2.5412

Abstract

The purpose of this study is to find out how the role of entrepreneurial spirit on entrepreneurial intention of Indonesian traditional food in students and alumni of Tourism-Culinary Busieness study program. The informants in this study are students, alumni, and an expert. This research uses qualitative methods. Data collection were carried out by initial survey, and followed by interviews to depeen the application of entrepreneurial spirit in traditional food business. Based on the results of the interview, it was concluded that entrepreneurial intention must go hand in hand with entrepreneurial spirit so that one's entrepreneurial activities can be run. The characters that must be contained in an entrepreneur include passion character in the form of passion of fighting in business, independent character in the form of the ability to position the business well, marketing character as sesnsitivity in the form of the ability to see and take opportunities by paying attention to customers, creative and innovative character as an effort to differentiate and add business value, calculated risk taker in the form of risky decision making by doing calculations, persistence in the form of perseverance and unyielding spirit when through obstacles, and high ethical standards in the form of ethics in doing business to build a good business image. But in reality the cultivation of characters and interests that should be, a little contrary to the character of today's students as millennials. Millennials have a tendency to want to be fast-paced, instant, and do not want to trouble themselves.
THE IMPACT OF ENVIRONMENT AND BEHAVIOR OF DAILY CATTLE BREEDERS ON CONSIDERATION OF INVESTORS IN INVESTING IN GALENGDOWO VILLAGE, JOMBANG J.E. Sutanto; Farida Pulansari; Srie Muljani; Sukirmayadi Sukirmayadi
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 3 (2022): IJEBAR
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i3.5837

Abstract

The purpose of the study was to determine and analyze whether cow dung, environmental permits, and farmer behavior affect investors in investing in Galengdowo village. Design/Methodology/approach, the population in this study were all dairy farmers who had more than 5 dairy cows, while the number of samples used was 73 respondents. Data collection in this study was carried out by distributing research instruments using a Likert scale instrument and after the data was collected, data processing was carried out using the SPSS version 25 program. towards investors; (2) the environmental permit variable partially has a significant effect on investors, and (3) the breeder's behavior variable partially has a significant effect on investors. Based on the multiple linear regression equation, it can be explained as follows: First, the cow dung waste variable (X1) has the highest influence. Second, the farmer behavior variable (X3) has the lowest effect compared to the cow dung waste variable (X1) and the environmental permit variable (X2).
THE IMPACT OF PRODUCT VARIATION, PRODUCT QUALITY, AND SERVICE QUALITY ON PURCHASE DECISION OF KO-KOPIAN PRODUCTS Noah Jonathan Satria Wicaksono; J.E Sutanto
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 1 (2022): IJEBAR
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i1.4860

Abstract

Abstract: The research which entitled "The Impact of Product Variation, Product Quality, and Service Quality on Purchase Decision of Ko-Kopian Products" has three objectives, that is, (1) knowing the impact of product variations on purchase decision of Ko-Kopian products, (2) knowing the impact of quality products on purchase decision of Ko-Kopian products, (3) knowing the impact of service quality on purchase decision of Ko-Kopian products. Ko-Kopian is a company that runs in the field of processed coffee beverage products. Product sale is carried out through offline store that is located in Cepu. This research uses quantitative method. The population that exists is the consumers who have bought and consumed products of Ko-Kopian. In this research, the sample that is used is 109 respondents. Data is collected through questionnaires that are distributed online. The data that is obtained is processed by using multiple linear regression analysis with SPSS program as helping tool. The results of this research are as follow: (1) Product variations have the effect significantly on purchase decision of Ko-Kopian products, (2) Product quality affects significantly on purchase decision of Ko-Kopian products, (3) Service Quality affects significantly on purchase decision of Ko-Kopian Products. Keywords: Product Variation, Product Quality, Service Quality
Co-Authors Adityo Tri Wicaksono Amelia Almira Anna Baroroh, Badik Arya Asraf Danarkusuma Bagus Yossy Harnawan Baswara Yua Kristama Caecillia Hartatdji Charly Hongdiyanto Chelsea Jeffriani Gunawan Christian Yohandoyo Christina Whidya Utami Clarensia Sharlyn Wijaya Clyde Morita Halim Damelina B. Tambunan David Sukardi Kodrat Dicky Junartha Wirawan Eko Budi Santoso Eric Harianto Evan Tanadi Farida Pulansari Feliciana Sulimto Felisa Amelia Candra Fiktor Tandi Pasapan Florensia Vivin Ardisa Gervasius Herry Purwoko Gladys Rebecca Hana Faizah Fadilah Hardianto Kusuma Hardiawan Wicaksono Hari Minantyo Hermeindito Hermeindito I Made Irham Muhammad Intan Suksma Dewi Jessica Laurentia Jimmy Indomora Kezia Caroline Livia Putri Kusuma Liya Dwi Ernawati M Sobih Almuayyat M. Iqbal Wiradilaga Madeline Fanny Effensia Marcelina Dinata Maritha Nilam Kusuma Maritha Nilam Kusuma Melinda Alfiani Rosida Dewi Metta Padmalia Michael Ricky Sondak Minarni Wartiningsih Mochammad Haris Firdaus Mohammad Isma Lazuardi Moses Soediro Murpin Josua Sembiring Natalia Yuwono Noah Jonathan Satria Wicaksono Nursaid Nursaid Pangestu Maulana Bramanti Putra, Galang Ramadhan Gunawan Rachmanu Eko Handriyanto Rachmanu Eko Handriyono Rani Juniar Hartono Regina Tuinesia Ricky Austin Setiabudi Rismawati br Sitepu Samuel Lie Soetedja, Venny SRIE MULJANI Sukirmayadi Sukirmayadi Tina Melinda Tri Noviyanto Puji Utomo Valencia Vanessa Timisela Wahyu Nilam Sari Wendra Hartono Yessica Vallentine