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Pemenuhan Kebutuhan Informasi Program-Program Kesejahteraan Sosial oleh Kementerian Sosial bagi Masyarakat Cristy, Rachel; Boer, Rino Febrianno; Kusumadewi, Rr. Indrawati
Sosio Konsepsia: Jurnal Penelitian dan Pengembangan Kesejahteraan Sosial Vol. 11 No. 3 (2022): Sosio Konsepsia: Jurnal Penelitian dan Pengembangan Kesejahteraan Sosial
Publisher : Pusat Pendidikan, Pelatihan, dan Pengembangan Profesi (Pusdiklat-bangprof), Kementerian Sosial RI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Saat ini pemerintahan di Indonesia menggunakan media sosial sebagai sarana penyebaran informasi salah satunya adalah Kementerian Sosial RI. Salah satu penggunaan media sosial oleh Kementerian Sosial RI adalah Instagram, yang digunakan untuk memberikan informasi kepada masyarakat mengenai informasi bencana alam dan penanganannya, Bantuan Langsung Tunai (BLT), bantuan disabilitas, perlindungan anak, dan lain lain di Indonesia. Penelitian ini bertujuan untuk melihat bagaimana pengaruh efek kognitif dan Relasi Dengan Organisasi, yaitu Kementerian Sosial Republik Indonesia terhadap pemenuhan kebutuhan informasi followers instagram @Kemensosri. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Untuk mendapatkan hasil pada penelitian ini menggunakan kuesioner yang dibagikan kepada 206 responden. Hasil penelitian ini menunjukkan bahwa 81.1% kebutuhan informasi followers akun instagram @Kemensosri dipengaruhi oleh efek kognitif dan Relasi Dengan Organisasi. Sementara itu sisanya sebesar 18.9% dipengaruhi oleh faktor diluar dari variabel dalam penelitian ini. Namun menurut hasil antara kedua variabel, variabel Relasi Dengan Organisasi memiliki pengaruh lebih besar hal ini ditunjukkan dengan hasil 81.1% dan kognitif dengan hasil 59.7%.
The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia Ernungtyas, Niken Febrina; Boer, Rino Febrianno
Mediator: Jurnal Komunikasi Vol. 16 No. 1 (2023): Mediator: Jurnal Komunikasi
Publisher : UPT Publikasi Ilmiah UNISBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mediator.v16i1.2159

Abstract

Social media and government websites can become communication tools to encourage participation and interaction between citizens and government institutions. Digital media may lead to citizens’ trust and citizen engagement toward the government. The purpose of this study is to examine the model of attention to social media, attention to official government websites, perceptions of transparency, public trust, and civic engagement in the Indonesian context. This study used a quantitative survey approach (N = 263). Structural Equation Modeling – Partial Least Square (SEM) is used to assess four hypotheses. This study reveals that Attention to Social Media and Attention to Government Websites moderately explain the influence on Perceived Transparency. Moreover, perceived transparency significantly and strongly influences citizens’ trust and Citizen Engagement is quite stronger explained by the Citizen Trust. This study reveals that the information exposure on the government website and social media leads to citizen engagement mediated by the perceived transparency and citizens’ trust.
Emotional Intelligence in Insurance Leaders For Managing Business Communication with Generation Z Dwiastuti, Winda; Basir, Yulinda; Febrianno Boer, Rino
Jurnal Spektrum Komunikasi Vol 12 No 3 (2024): Jurnal Spektrum Komunikasi : September 2024
Publisher : LPPM Stikosa - AWS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37826/spektrum.v12i3.681

Abstract

Modern business landscape, including the insurance industry, demands effective leadership to navigate the complex interpersonal dynamics, especially when working with Gen Z as the newest generation that enters the workplace. Gen Z employees, with their unique expectations and communication styles, seek leaders who offer transparency, authenticity, and emotional connection. This study explores the significant role of emotional intelligence (EI) in achieving leadership success within insurance companies. Emotional intelligence is increasingly recognized as a key factor in leadership effectiveness, influencing how leaders build relationships, make strategic decisions, and inspire their teams. Given the competitive nature of the insurance industry and its technological advancements, leaders must adeptly manage a multigenerational workforce and adapt to new challenges. This qualitative research explores how insurance leaders utilize EI to engage Generation Z, who prioritize diversity, collaboration, and flexible leadership. By understanding Generation Z's unique communication preferences, emotionally intelligent leaders enhance organizational performance and employee satisfaction. Drawing on current literature and interviews with leaders from an insurance company in Indonesia, this study finds that leaders with high emotional intelligence significantly boost employee engagement, satisfaction, and productivity. The findings emphasize the importance of integrating emotional intelligence into leadership practices to ensure resilience and competitiveness in the market, benefiting organizations by bridging generational gaps and empowering Gen Z employees.
The government website as user's information source: A model of user satisfaction, information, and system quality Ernungtyas, Niken Febrina; Boer, Rino Febrianno; Qadrifa, Sabrina Sofi
Informasi Vol. 53 No. 2 (2023): Informasi
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/informasi.v53i2.60579

Abstract

The Ministry of Religious Affairs of the Republic of Indonesia uses a website to disseminate news and publications to the public. An effective strategy for developing a successful website is to build a positive user experience that leads to a positive attitude from users towards the website. User experience in terms of optimizing website utilization has not been well explored, especially regarding satisfaction. Satisfaction is influenced by information quality and system quality factors. Information quality encompasses 5 variables (completeness, accuracy, format, currency, availability) and system quality consists of nine variables (reliability, flexibility, accessibility, responsiveness, integration, usability, functionality, design appeal, efficiency). This study assessed the effect of information quality and system quality on the satisfaction of using the Ministry of Religious Affairs' website. The target population of this study were all users who had accessed the website at least once in the last three months. The data were collected from 420 respondents and analyzed using PLS-SEM. The findings indicated that the hypothesis of the variables completeness, accuracy, format, currency, availability, reliability, flexibility, accessibility, responsiveness, integration, usability, and functionality is not supported. However, the results of this research confirmed the positive and significant effect of design appeal and efficiency on satisfaction.
The Process of Interpretation of Indonesian Christians on Jewish Culture Through Religious Tourism Yahya, Marsha Edwina; Boer, Rino Febrianno
International Journal of Science and Society Vol 7 No 1 (2025): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v7i1.1390

Abstract

The existence of religious tourism with a variety of cultural phenomena and social systems is quite interesting to study. The researcher's interest is mainly focused on the process of Indonesian Christians in interpreting Jewish culture through religious tourism. The research methodology used is qualitative which emphasizes inductive thinking that produces descriptive data. There are three concepts that strengthen the theory of hope value to examine how Jewish culture in terms of religious aspects, has a wider and deeper impact on all Christians around the world, including Christians from Indonesia, even though Indonesia does not have diplomatic relations with Israel. It examines the attitudes and behaviors Christians have after seeing firsthand and studying the culture of the Jewish religious community and how religious aspects can shape the mindset and behavior of Christians after studying the culture of the Jewish people.
Study Of Parasocial Interaction Between Bangtan Boys (BTS) And Army In Indonesia: The Meaning Of One-Way Closeness Between Fans And Idols Alisya, Vidya; Nurhayati, Sharfina; Febrianno Boer, Rino
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 2 No. 5 (2023): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v2i5.70

Abstract

The relationship that exists between fans and their idols is considered to have a special meaning. The existence of distance and time makes fans only able to see their idol from television or social media which happened in one direction. The one-way relationship builds parasocial interactions between fans and their idols where fans feel they understand, care, and sense how their idols felt. Parasocial interactions were experienced by fans and their idols, including BTS and their fans called ARMY. This study uses a qualitative method. This research on BTS and ARMY aims to find out what forms of parasocial interaction are carried out by ARMYs with BTS and how ARMYs interpret these interactions. The research was conducted on six participants who are ARMYs. Data collection was conducted by interview and literature study. The study was conducted in Jakarta from March to July 2022. The research was conducted by linking the answers of the informants using Hoffner's four parasocial interaction effects, which are sense of companionship, pseudo-friendship, role models in behavior, and personal identity. Researchers found that the parasocial effect is described as a form of admiration of fans for their idols. Also, ARMY considers that the parasocial interactions that occur with BTS have a positive impact and that positive impact were implemented in everyday life
Comparison of Online Shopping Behavior Before and During Pandemic towards Generation Z Boer, Rino Febrianno; Ayu, Reina Amerya; Alifha, Fatima
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 9 No. 2 (2024): December 2024 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v9i2.1137

Abstract

The increasing adoption of digital platforms has significantly influenced consumer behavior, particularly among Generation Z, necessitating a deeper understanding of how external crises reshape purchasing patterns. Grounded in consumer behavior theories,  this study explores how key factors such as quality consciousness, green consumer value, materialism, and impulsive buying influence Generation Z's decision-making styles—extensive, limited, and habitual—before and during the COVID-19 pandemic. The primary objective is to uncover the extent to which these factors evolved during the pandemic and their implications for communication strategies in digital marketing. Using a Partial Least Squares - Multi-Group Analysis (PLS-MGA) framework, the study employs a quantitative approach with data collected from Generation Z respondents across two time periods: pre-pandemic (2018, n=130) and mid-pandemic (2022, n=250). The analysis evaluates the relationships between variables and compares changes over time to identify significant shifts in consumer priorities. Results reveal that external global events amplify internal consumer values, with quality consciousness and green consumer value becoming more pronounced during the pandemic. Additionally, materialism and impulsive buying gained significance across all decision-making styles, highlighting the psychological impact of the crisis. These findings contribute to the field of communication by emphasizing the need for brands to adapt their messaging to reflect evolving consumer priorities, particularly in times of uncertainty. This research underscores the role of communication in fostering trust and aligning with sustainable and quality-driven values, offering actionable insights for marketers targeting Generation Z.
From Trend to Choices: Cognitive Dissonance and Fast-Fashion Consumption Among Indonesian Influencers Wulan Dewi, Hasandra; Harjoko, Ivone; Febrianno Boer, Rino
Ilomata International Journal of Social Science Vol. 4 No. 4 (2023): October 2023
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52728/ijss.v4i4.1051

Abstract

In 2010, Instagram was introduced as a free photo-sharing app for iOS and Android users, providing a unique platform for sharing life experiences through visual content. This study, spanning five months (July-December 2023), explores the rise of fast fashion consumption and influencer trends in Indonesia. It employs the diffusion model proposed by Beaudoin, Moore, and Goldsmith. Analysis of interview data using NVivo highlights a strong link between the fashion industry and influencers. NVivo enables remote collaboration, allowing individuals from different locations to work on shared data files in real-time. The study emphasizes data collection through structured interviews based on an in-depth examination of influencers. Findings reveal that the high-value nature of fast fashion significantly influences Indonesian influencers, driven by the growing popularity of consumer trends and ongoing style improvements in the fashion industry. However, it emphasizes the importance of recognizing that unquestionably following trends can profoundly shape an individual's lifestyle, echoing previous research on the pivotal role of trends in fashion choices. Overall, the research underscores the substantial impact of trends and influencers on Indonesia's fast fashion landscape.
KAJIAN EKSPLORASI PENGGUNAAN EMOTICON DALAM HUBUNGAN ROMANTIS SEBAGAI KOMUNIKASI MANIPULATIF Radilatujani, Almer; Boer, Rino Febrianno
Journal of Social and Economics Research Vol 6 No 2 (2024): JSER, December 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v6i2.532

Abstract

Emoticon digunakan untuk mengekspresikan emosi seseorang karena media sosial tidak memiliki kemampuan untuk menunjukkannya. Meski demikian, emoticon juga berfungsi ganda sebagai cara untuk menipu seseorang melalui komunikasi. Akibat tindakan manipulatif yang didukung emoticon, memang sulit untuk melihat kebenaran yang ada. Tindakan ini bisa merugikan apabila seseorang sudah menjalin hubungan asmara, mengingat transparansi dan ketulusan adalah salah satu hal terpenting dalam hal ini. Tujuan dari penelitian ini adalah untuk mencari makna penggunaan emoticon manipulatif dalam hubungan romantis. Penelitian ini menggunakan paradigma konstruktivisme dan pendekatan kualitatif dengan mewawancarai 8 partisipan yang tinggal di Jakarta, Indonesia yang pernah mengalami hubungan romantis. Hasil penelitian ini adalah: adanya hubungan yang tidak sehat melalui tindakan komunikasi manipulatif yang didukung dengan adanya emoticon di media sosial. Selanjutnya, hubungan yang monoton terjadi akibat dari penelitian ini karena salah satu atau kedua pasangan tidak mengungkapkan perasaannya yang sebenarnya melalui emoticon, dimana mereka hanya menggunakan emoticon tertentu yang hanya menyanjung pasangannya. Disisi lain, ternyata penggunaan emoticon yang tidak sesuai dengan teks ternyata tidak selalu dimaksudkan untuk memanipulasi perasaan. Penelitian lebih lanjut diperlukan untuk mengetahui dampak emotikon manipulatif yang digunakan dalam suatu hubungan dari sudut pandang masing-masing orang. Selain itu, penelitian ini dapat dikembangkan dengan membandingkan bagaimana gender yang berbeda memandang suatu informasi karena secara umum diketahui bahwa perempuan cenderung lebih condong pada perasaan sedangkan laki-laki berpikir dengan logika murni, hal ini juga akan ditunjukkan melalui hasil nantinya, apakah ini benar atau tidak.
Pemenuhan Kebutuhan Informasi Program-Program Kesejahteraan Sosial oleh Kementerian Sosial bagi Masyarakat Cristy, Rachel; Boer, Rino Febrianno; Kusumadewi, Rr. Indrawati
Sosio Konsepsia: Jurnal Penelitian dan Pengembangan Kesejahteraan Sosial Vol. 11 No. 3 (2022): Sosio Konsepsia: Jurnal Penelitian dan Pengembangan Kesejahteraan Sosial
Publisher : Pusat Pendidikan, Pelatihan, dan Pengembangan Profesi Kesejahteraan Sosial (Pusdiklatbangprof Kesos), Kementerian Sosial RI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Saat ini pemerintahan di Indonesia menggunakan media sosial sebagai sarana penyebaran informasi salah satunya adalah Kementerian Sosial RI. Salah satu penggunaan media sosial oleh Kementerian Sosial RI adalah Instagram, yang digunakan untuk memberikan informasi kepada masyarakat mengenai informasi bencana alam dan penanganannya, Bantuan Langsung Tunai (BLT), bantuan disabilitas, perlindungan anak, dan lain lain di Indonesia. Penelitian ini bertujuan untuk melihat bagaimana pengaruh efek kognitif dan Relasi Dengan Organisasi, yaitu Kementerian Sosial Republik Indonesia terhadap pemenuhan kebutuhan informasi followers instagram Kemensosri. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Untuk mendapatkan hasil pada penelitian ini menggunakan kuesioner yang dibagikan kepada 206 responden. Hasil penelitian ini menunjukkan bahwa 81.1 persen kebutuhan informasi followers akun instagram Kemensosri dipengaruhi oleh efek kognitif dan Relasi Dengan Organisasi. Sementara itu sisanya sebesar 18.9 persen dipengaruhi oleh faktor diluar dari variabel dalam penelitian ini. Namun menurut hasil antara kedua variabel, variabel Relasi Dengan Organisasi memiliki pengaruh lebih besar hal ini ditunjukkan dengan hasil 81.1 persen dan kognitif dengan hasil 59.7persen.