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Journal : West Science Interdisciplinary Studies

The Relationship Between Nurse Performance and Inpatient Satisfaction in Regional Hospitals, Madani Pekanbaru City Saputra, Altrivel; Fitri, Kurniawaty; Novrianti, Dian Puspita
West Science Interdisciplinary Studies Vol. 2 No. 02 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i02.581

Abstract

This study aims to test the relationship between nurse performance and inpatient satisfaction at Madani Regional Hospital in Pekanbaru City. The population of this study was inpatients at the Madani Regional Hospital of Pekanbaru City. This study consisted of two variables, including Nurse Performance (X), and Patient Satisfaction (Y).  The samples in this study amounted to 120 samples using the Purposive Sampling method. The analysis method in this study uses Kendall's test or data processing using SPSS (Statistical Package of Social Science) version 25.0. Based on the results of the analysis shows that the Nurse's Performance in the range is quite good and Patient Satisfaction is in the range is quite good in general. The results of the hypothesis test stated that Nurse Performance has a strong relationship with Inpatient Satisfaction at Madani Regional Hospital in Pekanbaru City. This means that the higher the Nurse's Performance, the more Inpatient Satisfaction at the Madani Regional Hospital in Pekanbaru City.
The Effect of Green Involvement on Corporate Sustainability Performance with Employee Performance as an Intervening Variable At PT. Angkasa Pura Indonesia Pekanbaru Branch Office Novrianti, Dian Puspita; Ramadhan, Rizqi; Fitri, Kurniawaty
West Science Interdisciplinary Studies Vol. 3 No. 12 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i12.2471

Abstract

This study aims to analyze the effect of Green Involvement on Corporate Sustainability Performance with Employee Performance as an intervening variable at PT. Angkasa Pura Indonesia, Pekanbaru Branch Office. This research employs a quantitative approach using a survey method by distributing questionnaires to 117 respondents who are employees of PT. Angkasa Pura Indonesia, Pekanbaru Branch Office. The data collection techniques used in this study were questionnaires, interviews, and observations, which were analyzed using instrument testing, descriptive statistics, classical assumption tests, Sobel test, and hypothesis testing. The results indicate that Green Involvement has a positive and significant effect on Employee Performance, Green Involvement also has a positive and significant effect on Corporate Sustainability Performance, and Employee Performance positively and significantly affects Corporate Sustainability Performance. Furthermore, Employee Performance mediates the relationship between Green Involvement and Corporate Sustainability Performance. These findings imply that employees’ green involvement not only directly influences corporate sustainability but also indirectly through improved employee performance. This study highlights that implementing Green Human Resource Management (Green HRM) practices is an essential strategy for companies to enhance sustainability performance and achieve long-term competitiveness.