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Journal : Jurnal Ners

The Effect Of Occupational Safety And Health And Organizational Commitment On Soldier Performance By Using The Approach Partial Least Square – Sem Analysis Purnamasari, Ari Tri; Paramarta, Vip; Kosasih, Kosasih; Wirawan, Chevie; M.A, Etty Sofia
Jurnal Ners Vol. 8 No. 2 (2024): OKTOBER 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v8i2.26983

Abstract

The background of this research is that the performance of Paspampres soldiers has yet to be discovered, and the factors that affect the performance of Paspampres soldiers still need to be discovered. Basedoon the background,,thissstudy attempts to examine the impacttof Occupational Safety and Health and OrganizationallCulture partially and directly on Soldier Performance and indirect influence through the intervening variable of Organizational Commitment. A descriptive verificative explanatory design wasuused in this research. In theqquantitative phase, The instrument offresearch wasuused to perform a survey on 144 Soldier which was then descriptively examine. . The data analysis technique uses SEM-PLS to test the outer model, inner model, and hypothesis test. The result show that the Paspampres Soldier Organization's Commitment and OccupationallSafety anddHealth have a positive and significant relationship..Occupational Safety and Health also positively and significantly affects Paspampres Soldiers' Performance, while Organizational Commitment has no significant affect and has a negative impact on Paspampres Soldiers' Performance. Moreover, Occupational Safety and Health and OrganizationalcCommitment both positivelyyand significantly affect Paspampres Soldiers' Performance at the same time. Research uses organizational commitment as a variable on soldier performance and does not have a significant effect in this research. Several previous research have examined the effect of organizational commitment variables onpperformance, showing significant differences in the research results that support the theory and suggest for more research.
Pengaruh Kualitas Layanan Farmasi dan Citra Rumah Sakit Terhadap Kepuasan Pasien dan Dampaknya Pada Loyalitas Pasien (Studi pada Pasien Rawat Jalan Rsud Ratu Aji Putri Botung Kalimantan Timur) Rukmayanti, Ruk’at; Zulfikar, Taufik; Wirawan, Chevie
Jurnal Ners Vol. 9 No. 3 (2025): JULI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.47116

Abstract

Patient satisfaction is not merely the ultimate goal of quality service, but also a bridge to patient loyalty. Patient loyalty is crucial for the long-term operational sustainability and growth of a hospital. This study aims to determine the influence of pharmaceutical service quality and hospital image on patient loyalty, mediated by patient satisfaction. The research was conducted at RSUD Ratu Aji Putri Botung, with a sample of 98 respondents selected using a purposive sampling technique. Data were collected through a survey utilizing a 1-5 Likert scale instrument. The statistical analysis employed descriptive statistics and hypothesis testing using Structural Equation Modeling - Partial Least Square (SEM PLS). The results of the SEM PLS analysis indicate that the model's goodness of fit is acceptable, as shown by an R-squared value above 50% (categorized as a medium to high influence), a high Q-squared predict value (>50%), a GoF index of 0.664 > 0.36 (categorized as high GoF), and PLS Predict and CVPAT indicating high predictive power. The outer model evaluation confirmed acceptable levels of validity and reliability. The study's findings reveal that pharmaceutical service quality and hospital image positively impact patient satisfaction, and subsequently, patient loyalty.