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Kriswibowo, Arimurti
FISIP UPN Veteran Jawa Timur
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Accessibility for People with Disabilities in Public Services at UPTD LIPONSOS Kalijudan Surabaya City Social Service vancouver, Achmad; Kriswibowo, Arimurti
ARISTO Vol 12, No 2 (2024): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v12i2.8160

Abstract

In fulfilling human rights, there must be no provisions that exclude and align one person with another regardless of the shortcomings and advantages of each person, including no difference in treatment for normal people and people with disabilities. Persons with disabilities have the right to obtain justice for the availability of public services. For mankind, the principle of justice is an important principle that humans crave as the highest ideal of mankind. The existence of 4 aspects that have been explained in the Surabaya City regional regulations, namely Convenience, Usability, Safety and Independence, are expected to be able to improve accessibility for people with disabilities. The research method used is descriptive qualitative method with literature study and observation in the form of interviews. The results showed that in the aspect of convenience, it is quite good even though there are still some things that have not shown maximum results such as the absence of handrail facilities leading to the bathroom and handrails for wheelchair users, then for aspects of usability, convenience and independence have shown very good results.
Strategies for Improving Population Administration Services at the Tuban District Population and Civil Registration Office Romadhona, Lusyana Desi; Kriswibowo, Arimurti
ARISTO Vol 13, No 1 (2025): January: Forthcoming Issue
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v13i1.9078

Abstract

The Tuban District Population and Civil Registration Office (Dispendukcapil) has an obligation under the law to organize population administration services as an integral part of public services that must be accounted for by the government to the community. However, a number of obstacles are still faced in the administration of civil registration services. The purpose of this research is to investigate and describe strategies that can be applied to improve civil registration services at the Tuban District Dispendukcapil. The research method used was a qualitative approach using a case study. Three data collection techniques were used: documentation, observation and interviews. A purposive and snowball approach was used to identify relevant informants. The data analysis process followed an interactive approach, with the stages of Data Collection, Data Condensation, Data Display, and Conclusion Drawing and Verification, developed by Miles Huberman. This research, which adopted Moenir's theoretical framework, produced several findings, including that 1) the awareness of officials and executive leaders regarding the problem has made significant progress; 2) The process of making adequate regulations has run quite smoothly, but in terms of SOPs, the completion it is still not ideal; 3) Although the organization has a dynamic system mechanism, there are still shortcomings in socialization to the community; 4) The competencies and talents required for a job or position have been applied, and everything is going well; and 5) Service facilities are available in accordance with the nature and format of service tasks, but the‘ball pick-up’ services still need to be improved.
Accessibility for People with Disabilities in Public Services at UPTD LIPONSOS Kalijudan Surabaya City Social Service vancouver, Achmad; Kriswibowo, Arimurti
ARISTO Vol 12 No 2 (2024): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v12i2.8160

Abstract

In fulfilling human rights, there must be no provisions that exclude and align one person with another regardless of the shortcomings and advantages of each person, including no difference in treatment for normal people and people with disabilities. Persons with disabilities have the right to obtain justice for the availability of public services. For mankind, the principle of justice is an important principle that humans crave as the highest ideal of mankind. The existence of 4 aspects that have been explained in the Surabaya City regional regulations, namely Convenience, Usability, Safety and Independence, are expected to be able to improve accessibility for people with disabilities. The research method used is descriptive qualitative method with literature study and observation in the form of interviews. The results showed that in the aspect of convenience, it is quite good even though there are still some things that have not shown maximum results such as the absence of handrail facilities leading to the bathroom and handrails for wheelchair users, then for aspects of usability, convenience and independence have shown very good results.
Strategies for Improving Population Administration Services at the Tuban District Population and Civil Registration Office Romadhona, Lusyana Desi; Kriswibowo, Arimurti
ARISTO Vol 13 No 1 (2025): January
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v13i1.9078

Abstract

The Tuban District Population and Civil Registration Office (Dispendukcapil) has an obligation under the law to organize population administration services as an integral part of public services that must be accounted for by the government to the community. However, a number of obstacles are still faced in the administration of civil registration services. The purpose of this research is to investigate and describe strategies that can be applied to improve civil registration services at the Tuban District Dispendukcapil. The research method used was a qualitative approach using a case study. Three data collection techniques were used: documentation, observation and interviews. A purposive and snowball approach was used to identify relevant informants. The data analysis process followed an interactive approach, with the stages of Data Collection, Data Condensation, Data Display, and Conclusion Drawing and Verification, developed by Miles & Huberman. This research, which adopted Moenir's theoretical framework, produced several findings, including that 1) the awareness of officials and executive leaders regarding the problem has made significant progress; 2) The process of making adequate regulations has run quite smoothly, but in terms of SOPs, the completion it is still not ideal; 3) Although the organization has a dynamic system mechanism, there are still shortcomings in socialization to the community; 4) The competencies and talents required for a job or position have been applied, and everything is going well; and 5) Service facilities are available in accordance with the nature and format of service tasks, but the‘ball pick-up’ services still need to be improved.
Co-Authors Adelia Dwinta Amelinda Adi Prasetyo Adinia Rahmi, Fitra Aditama Azmy Musaddad Adnin, Hani Nur Alif Galih Baskoro Alifa Asta Sabilla Amara Ayu Fadilla Amelia Wahyuningtiyas Amtiran, Abdon Amtiran, Abdon Arnolus Ananta Prathama Andika Maulana Ariska Pramesti Sagita Cahyani Asrivana Yusuf Mangin Aulia Regita Dewi Fitriana Azizah, Nurul Bambang Tri Harsanto Bella Sintawati Catharina Irene Pesica Kristianto Dema Prayuda Saputra Denok Kurniasih Dhea Cika Pratiwi Dwi Putra, Maulana Yogi Aditya Dzakiyah Adalatul Hikmah Eka Arum Pramestya Eka Nuraini Eriyanti, Vivi Febiyanti, Shofy Yorinda Ferdiyansah, Jeffry Ferry Ariyanto, Mohammad Fitra Adinia Rahmi Fitra Adinia Rahmi HANIFAH, LAILATUL Herfizal, Lorita Nafizatus Hidayat, Endik Hikmah, Dzakiyah Adalatul Humaidah, Isni Inka Mustika Sari Irgi Fajrul Falah Isna Yunita Sari Izaak, Wilma Cordelia Izzah Illiyyina Izzah Illiyyina Josephine Karina Putri Prameswari Khusnul Khothimah Khusnul Khotimah Khusnul Prasetyo Khusnul Prasetyo Kiki Darma Kasih Kumala Sukma Iskandar Madania Uki Anindita Maria Veronika Andarista Marta Hilde Hutabalian Meyga Sisillia Miranda Dwi Setyaningrum Muhamad Wahyu Rahmasaputra Muhammad Mufid Ro'uf Nadiah Nur Hana Niluh Eka Putri Setiawandari Nirawati, Lia Nur Wandira Kusmayadi Nurani, Fesdila Putri Prafika, Betania Anggi Pramestya, Eka Arum Prasetyo, Khusnul Putri, Devi Erlinda Artama Rahayu, Okta Yustin Rawung, Tommy Reza Vergiawan Rhea Ardhana Rhea Ardhana Risa Pramestia Hani Rivaldhi Muhammad Alfaritdzi Rofiah Inggil Pangestu Romadhona, Lusyana Desi Romy Hafizh Lesmana Safitri Nur Laili Sahranafa, Karima Salsabella Nanda Rahmania Sari, Diana Fera Septian, Eric Silma Nuril Jannah Sudariyanto, Anin Dyas Syahrani, Regita Pinkan Tanugraha, Yoas Tasya Noor Hidayati Utomo, S. Andre Prasetyo Vancouver, Achmad Widiyarta, Agus Widyarta, Agus Winda Kusumawati Witjaksono, Dhanang Ksatrio Yulistiar, Fadhil Wahyu Yusuf, Rima Ranintya