Article Per Year (5 Year)
p-Index From 2021 - 2026
8.681
P-Index
This Author published in this journals
All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Jurnal Pendidikan Kewarganegaraan Undiksha Jurnal Kebijakan Publik Ilmu Administrasi Publik Jurnal Natapraja : Kajian Ilmu Administrasi Negara Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Dia: Jurnal Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Jurnal Wilayah dan Lingkungan Al-Ijtima`i: International Journal of Government and Social Science Populis : Jurnal Sosial dan Humaniora ARISTO Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Noken: Ilmu-Ilmu Sosial Ganaya: Jurnal Ilmu Sosial dan Humaniora Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Anterior Jurnal NUSANTARA : Jurnal Ilmu Pengetahuan Sosial JURNAL GOVERNANSI Public Inspiration : Jurnal Administrasi Publik Journal of Humanities and Social Studies Journal of Education, Humaniora and Social Sciences (JEHSS) Journal Publicuho Dinamika Governance : Jurnal Ilmu Administrasi Negara Journal of Local Government Issues JPSI (Journal of Public Sector Innovations) Journal of Economics, Business, and Government Challenges Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Jurnal Trias Politika Al-Manhaj: Jurnal Hukum dan Pranata Sosial Islam JESS (Journal of Education on Social Science) Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Jurnal Penelitian Agama Hindu Jurnal Bisnis Indonesia Public Administration Journal of Research International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Ilmiah Wahana Pendidikan Journal La Sociale Jurnal Administrasi Publik dan Pembangunan (JPP) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) East Asian Journal of Multidisciplinary Research (EAJMR) NeoRespublica : Jurnal Ilmu Pemerintahan Jurnal Teologi Pambelum VISA: Journal of Vision and Ideas RESLAJ: Religion Education Social Laa Roiba Journal
Kriswibowo, Arimurti
FISIP UPN Veteran Jawa Timur
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Public Health Social Sciences Other

Published : 78 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Journal La Sociale

 1 
Evaluation of Customer Service through PLN Mobile Application in the Framework of Electronic Government Maturity Model in Sidoarjo Customer Service Implementation Unit Yulistiar, Fadhil Wahyu; Kriswibowo, Arimurti
Journal La Sociale Vol. 5 No. 4 (2024): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v5i4.1226

Abstract

PT PLN (Persero) created the PLN Mobile application to improve the quality of service to customers with aspects of flexibility, convenience, speed, accuracy and transparency. However, in the Sidoarjo Customer Service Implementation Unit (UP3), there are still many customers who experience problems and submit complaints regarding the performance of the application. This study aims to evaluate PLN Mobile in UP3 Sidoarjo using the Electronic Government Maturity Model framework, namely the five pillars of Information Dissemination, Communication, Transactions, Interoperability, and Participation. This research method uses a qualitative case study to provide an in-depth description of the evaluation of customer service evaluation through the PLN Mobile application within the framework of the e-government maturity model in UP3 Sidoarjo. The results showed that several pillars, especially Transactions and Interoperability, have not been well fulfilled by PLN Mobile in UP3 Sidoarjo. The lack of integration with other services causes some services to be inaccessible through the application, forcing customers to come to the office. Therefore, the goal of PLN Mobile in improving service quality has not been fully achieved.
The Role of Tuban Regency Social, Women's Empowerment and Child Protection and Community and Village Empowerment Service in Efforts to Handle Street Children in Tuban Regency Humaidah, Isni; Kriswibowo, Arimurti
Journal La Sociale Vol. 5 No. 5 (2024): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v5i5.1253

Abstract

The aim of this research is to find out and describe the role of Tuban Regency Social, Women's Empowerment and Child Protection and Community and Village Empowerment Service in efforts to handle street children in Tuban Regency. The research method used is qualitative research with a case study approach. Data collection techniques are interviews, observation and documentation. The technique for determining informants used was purposive and snowball techniques. The data analysis technique uses interactive data developed by Miles & Huberman, namely Data Collection, Data Condensation, Data Display, and Conclusions Drawing and Verifying. The results of research using role theory by Ife & Tesoriero (2008) are 1) Facilitating roles and skills are running well and the facilities provided in terms of facilities and infrastructure already exist 2) Educating roles and skills still have obstacles, namely the difficulty of changing mindsets from street children and in terms of this training is not going well because the number of street children who take part in training every year is still relatively small 3) Roles and Representation Skills have been carried out in collaboration with various parties 4) Roles and Technical Skills have gone well but still There is an obstacle, namely the lack of budget.
Analysis of HIV/AIDS Mitigation Strategies through the Penta Helix Model in Surabaya Utomo, S. Andre Prasetyo; Kriswibowo, Arimurti
Journal La Sociale Vol. 5 No. 5 (2024): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v5i5.1302

Abstract

HIV/AIDS is a highly dangerous disease, thus posing a serious concern for the Surabaya city government, especially considering Surabaya has the highest cases in East Java. It is imperative for the Surabaya city government to address this health issue with special attention to prevent further spread. This research aims to analyze Prevention Transmission Strategies through the Penta Helix Model in Surabaya. The research methodology employed is qualitative descriptive. The study was conducted at the Surabaya City Health Office, Orbit Surabaya Foundation, Radio Republik Indonesia Surabaya, Academia, and Private sectors. The findings indicate that (1) Prevention strategies conducted by the Surabaya City Health Office in preventing the transmission of HIV/AIDS cases in Surabaya need improvement, particularly due to the increased number of HIV cases compared to the previous year. (2) Prevention of HIV/AIDS transmission in Surabaya through the Penta Helix Model concept has not been effectively implemented. (3) Prevention of HIV/AIDS transmission in Surabaya lacks collaboration with media, private sectors, and academia.
Co-Authors Adelia Dwinta Amelinda Adi Prasetyo Adinia Rahmi, Fitra Aditama Azmy Musaddad Adnin, Hani Nur Alif Galih Baskoro Alifa Asta Sabilla Amara Ayu Fadilla Amelia Wahyuningtiyas Amtiran, Abdon Amtiran, Abdon Arnolus Ananta Prathama Andika Maulana Ariska Pramesti Sagita Cahyani Asrivana Yusuf Mangin Aulia Regita Dewi Fitriana Azizah, Nurul Bambang Tri Harsanto Bella Sintawati Catharina Irene Pesica Kristianto Dema Prayuda Saputra Denok Kurniasih Dhea Cika Pratiwi Dwi Putra, Maulana Yogi Aditya Dzakiyah Adalatul Hikmah Eka Arum Pramestya Eka Nuraini Eriyanti, Vivi Febiyanti, Shofy Yorinda Ferdiyansah, Jeffry Ferry Ariyanto, Mohammad Fitra Adinia Rahmi Fitra Adinia Rahmi HANIFAH, LAILATUL Herfizal, Lorita Nafizatus Hidayat, Endik Hikmah, Dzakiyah Adalatul Humaidah, Isni Inka Mustika Sari Irgi Fajrul Falah Isna Yunita Sari Izaak, Wilma Cordelia Izzah Illiyyina Izzah Illiyyina Josephine Karina Putri Prameswari Khusnul Khothimah Khusnul Khotimah Khusnul Prasetyo Khusnul Prasetyo Kiki Darma Kasih Kumala Sukma Iskandar Madania Uki Anindita Maria Veronika Andarista Marta Hilde Hutabalian Meyga Sisillia Miranda Dwi Setyaningrum Muhamad Wahyu Rahmasaputra Muhammad Mufid Ro'uf Nadiah Nur Hana Niluh Eka Putri Setiawandari Nirawati, Lia Nur Wandira Kusmayadi Nurani, Fesdila Putri Prafika, Betania Anggi Pramestya, Eka Arum Prasetyo, Khusnul Putri, Devi Erlinda Artama Rahayu, Okta Yustin Rawung, Tommy Reza Vergiawan Rhea Ardhana Rhea Ardhana Risa Pramestia Hani Rivaldhi Muhammad Alfaritdzi Rofiah Inggil Pangestu Romadhona, Lusyana Desi Romy Hafizh Lesmana Safitri Nur Laili Sahranafa, Karima Salsabella Nanda Rahmania Sari, Diana Fera Septian, Eric Silma Nuril Jannah Sudariyanto, Anin Dyas Syahrani, Regita Pinkan Tanugraha, Yoas Tasya Noor Hidayati Utomo, S. Andre Prasetyo Vancouver, Achmad Widiyarta, Agus Widyarta, Agus Winda Kusumawati Witjaksono, Dhanang Ksatrio Yulistiar, Fadhil Wahyu Yusuf, Rima Ranintya