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All Journal Journal Of Nursing Practice Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo JKM (Jurnal Kebidanan Malahayati) INTERNATIONAL JOURNAL OF NURSING AND MIDWIFERY SCIENCE (IJNMS) HOSPITAL MAJAPAHIT (JURNAL ILMIAH KESEHATAN POLITEKNIK KESEHATAN MAJAPAHIT) Journal of Telenursing (JOTING) MAHESA : Malahayati Health Student Journal Jurnal ABM Mengabdi Hospital Majapahit : Jurnal Ilmiah Kesehatan Politeknik Kesehatan Mojokerto JUMANTIK (Jurnal Ilmiah Penelitian Kesehatan) Journal of Community Services Jurnal Kesehatan dr. Soebandi Jurnal Pengabdian Masyarakat Kesehatan Prosiding Seminar Nasional COSMIC Kedokteran JURNAL KEBIDANAN Medica Majapahit
Dhonna Anggreni
STIKes Majapahit Mojokerto
Humanities Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Journal : Journal Of Nursing Practice

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The Relationship between Lecturer Leadership, Academic Service Quality, and Administrative Service Quality with Student Satisfaction at STIKes Buleleng Bali Sundayana I Made; Sulis Diana; Dhonna Anggreni
Journal Of Nursing Practice Vol. 8 No. 3 (2025): April
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jnp.v8i3.682

Abstract

Background: The low quality of graduates will have an impact on various problems such as graduates not being able to continue their education to a higher level, not being accepted into the world of work or being accepted to work but not excelling, and graduates are not productive. Purpose: To determine the relationship between lecturer leadership, academic service quality, and administrative service quality with student satisfaction at STIKES Buleleng Bali. Methods: The type of observational analytical research with cross sectional. independent variables: lecturer leadership, quality of academic services, and quality of administrative services, dependent variables: student satisfaction. the population of all STIKES Buleleng students, random sampling cluster of 241 people. Questionnaire data collection techniques, spearman correlation test and multivariate test: logistic regression. Results: The results of the statistical test showed a relationship between lecturer leadership and student satisfaction which showed a figure of 0.000 (p<0.005), there was a relationship between academic services and student satisfaction of 0.00 (p<0.05) there was a significant relationship between administrative services and student satisfaction, which was 0.00 (p<0.05). In the multivariate test, there was a strong relationship between lecturer leadership variables and academic services with student satisfaction, while administrative services did not. Conclusion: Lecturer leadership and academic services with satisfaction, while administrative services have no effect, suggesting the need for the concept of Total Quality Management (TQM) for STIKES Buleleng, especially administrative services.
Delay to Attendance for Elective Surgery: Analysis of Individual and Organizational Factors at Hospital Islam Sakinah Mojokerto Sulis Diana; Roisul Umam; Dhonna Anggreni; Fitria Edni Wari
Journal Of Nursing Practice Vol. 7 No. 2 (2024): April
Publisher : Universitas STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jnp.v7i2.461

Abstract

Background: Poor service quality will cause waste of time and resources, increase errors in service implementation and the risk of other. Purpose: The Purpose of this study was to examine the influence of individual and organizational factors  on the delay in the presence of doctors and nurses in elective surgery. Method: This research is quantitative, sample is 49 nurses and doctors. An instrument for obtaining data from questionnaires. The independent variables are individual factors and organizational factors, the dependent variable is late attendance. Place of research: Sakinah Islamic Hospital in Mojokerto, statistical test using logistic regression. Results: The results of the study obtained the results of individual factors, namely attitudes and personality that influenced the delay in the presence of doctors and nurses in elective surgery. The factors of understanding of instructions, quality of interaction, confidence, personal responsibility, and closeness of authority figures do not affect the delay in the presence of doctors and nurses in elective surgery. Organizational factors in the form of location status affect the delay in the presence of doctors and nurses in elective surgery while other factors, namely supervision, peer support, legitimacy of authority figures, and authority figure status do not affect the delay in the presence of doctors and nurses in elective surgery. Conclusion: Individual factors, namely attitudes, and personality, affect the delay in the presence of doctors and nurses in elective surgery. Organizational factors in the form of location status affect the delay in the presence of doctors and nurses in elective surgery.
Co-Authors Aji Bharata Alamudi, Mohammad Yusuf Alfiyatur Rochimin Bakti Tunjung Pranoto Citra Adityarini Safitri Dwi Helynarti Syurandhari Dyah Siwi Hety Dyah Siwi Hety Dyah Siwi Hety Eka Diah Kartiningrum Elyana Mafticha Erfiani Mail Fardiansyah, Arief Fefi Aryani Kuswandi Ferilia Adiesti Fitria Edni Wari Hari Basuki Notobroto Henry Sudiyanto Ika Yuni Susanti Ika Yuni Susanti Ika Yuni Susanti Ika Ika Yuni Susanti, Ika Ikhwan Abdullah Iskhak, Muhamad Ismawati, Nidiya Ketut Suka Laily, Eny Dwi Rokhmatu Mahmudah, Rifaatul Laila Nurwidji Nurwidji Nurwidji Nurwidji Nurwidji, Nurwidji Rachmat Hargono Rahayu, Niken Mastiko Rahmi Syarifatun Abidah Rahmi Syarifatun Abidah, Rahmi Renita Widya Wahyuni Ridha Rahayu Roisul Umam Romli, Ridoi Aka Roswidianah, Erna Santoso, Mohamad Arif Budi Santy Wahyu Nuraini Siti Rachmah Sulis Diana Sulis Diana Sumirat, Cahyati Sundayana I Made Syahril, Achwan Titania Hernanda Munita Putri Tonny, Harry Irfan Wari, Fitria Edni Widy Setyowati Widya Puspitasari