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Journal : Edunomics Journal

Pengaruh Kualitas Pelayanan, Harga dan Suasana Café Terhadap Kepuasan Konsumen Pada Café About Something Palangka Raya Makarueh, Jeni; Rohaetin, Sri; Erang, Dehen
Edunomics Journal Vol. 3 No. 1 (2022): Edunomics Journal
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/ej.v3i1.3998

Abstract

This study aims to determine: 1) Does service quality affect consumer satisfaction, 2) Does price affect consumer satisfaction, 3) Does cafe atmosphere affect consumer satisfaction of all consumers at Cafe About Something Palangka Raya. The method used is descriptive and the determination of the sample does not use the solvin formula because the population is infinity. Sources of data in this study were 96 respondents, while the list of questions was made based on 4 variables, namely: Service Quality, Price, Cafe Atmosphere, Consumer Satisfaction. Interview data collection techniques, observation, and documentation. The data analysis technique used is the percentage of the frequency distribution. The results showed that consumer satisfaction About something coffee on the Service Quality variable was very satisfied, namely 38%, satisfied 46%, quite satisfied 13%, 2% less satisfied, 0.1% dissatisfied, the price variable was very satisfied, namely 27%, satisfied 43% , quite satisfied 25%, less satisfied 5%, atmosphere variable very satisfied that is 31%, satisfied 51%, quite satisfied 15%, dissatisfied 3% . And variable customer satisfaction very satisfied that is 33%, satisfied 49%, quite satisfied 16%. The highest level of consumer satisfaction is in the atmosphere dimension 51% in the "Satisfied" column in the statement The layout or layout in About Something is appropriate and neat and the lowest level of customer satisfaction is in the service quality dimension 3% in the dissatisfied column on the statement that the building facilities in About Something Coffee are complete (toilet, fan, table/chair).
Usaha- Usaha Swalayan R & B Untuk Mempertahankan Loyalitas Pelanggannya Pasca Pandemi COVID-19 Liling Lenlioni; Rohaetin, Sri; Windy Utami Putri; Sundari, Sundari; Alexandro, Rinto; Ayu Asfira
Edunomics Journal Vol. 5 No. 1 (2024): Edunomics Journal
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/ej.v5i1.12238

Abstract

This research aims to describe the efforts of R&B Supermarkets in maintaining customer loyalty after Covid 19. The approach used is a qualitative approach with the research subjects being the owners and employees of R&B Supermarkets located in Muara Teweh Regency, Central Kalimantan. Data collection was carried out through interviews, observation and documentation. Data analysis includes data reduction, data presentation and drawing conclusions. The research results show that R&B Self-Service still exists and is able to survive amidst competition for customers after the Covid-19 pandemic. The strategy implemented by Swalayan R&B to maintain customer loyalty after Covid 19 is the best service and a friendly, pleasant and satisfying attitude towards consumers, guaranteed quality of goods, affordable prices, and flexibility in payments both cash and non-cash. It is hoped that the results of this research will be useful as a scientific reference that can be conveyed to students as intellectuals and prospective young entrepreneurs as drivers of the economy in the future
Pengelolaan Anggaran Dana Bantuan Operasional Sekolah (BOS) Pada Masa Pandemi SMA Negeri 4 Palangka Raya Lina Teza; Sundari, Sundari; Rohaetin, Sri; Merisa Oktaria; Alexandro, Rinto
Edunomics Journal Vol. 5 No. 1 (2024): Edunomics Journal
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/ej.v5i1.12434

Abstract

Currently, the use of regular BOS funds during the pandemic makes schools have to allocate a special budget to meet the facilities and infrastructure in schools. With the emergence of Covid-19, it poses a threat to all sectors in the world. In the world of education, one of them, this is very influential in the implementation of education in Indonesia. The Government of Indonesia issued a Joint Circular Letter of the Minister of Home Affairs and the Minister of Education and Culture Number 907/6479/SJ Number 7 of 2021 concerning the Integration of Information Systems for the Management of School Operational Assistance Funds that in the context of controlling development planning, implementation, evaluation and control of national development as mandated by Presidential Regulation Number 39 of 2019 concerning One Indonesian Data and taking into account the Regulation of the Minister of Home Affairs Number 24 of 2020 concerning the Management of School Operational Assistance Funds. This study aims to describe the Management of School Operational Assistance Funds (BOS) at SMA Negeri 4 Palangka Raya during the pandemic period of the 2021 academic year. The management in question includes: (1) Planning of BOS Funds at SMA Negeri 4 Palangka Raya, (2) Implementation of the Use of Funds BOS at SMA Negeri 4 Palangka Raya, and (3) Supervision of BOS funds at SMA Negeri 4 Palangka Raya. Related to the BOS technical guidelines the principles of effectiveness, flexibility and transparency. This research is a qualitative descriptive study. The location of this research is SMA Negeri 4 Palangka Raya, Jalan Sisingamangaraja Palangkaraya, Central Kalimantan. The research subjects included school principals, treasurers, and school committee members. Data collection techniques used are through observation, interviews and documentation. The data analysis technique used is descriptive data analysis. The results showed that: the management of BOS funds at SMAN 4 Palangka Raya was in accordance with the regular 2021 BOS Technical Guidelines, namely the implementation of the principles of effectiveness and transparency during the COVID-19 pandemic in the 2021 academic year