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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Kesehatan J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan International Journal of Health and Information System (IJHIS) International Journal of Healthcare and Information Technology JENGGALA: Jurnal Riset Pengembangan dan Pelayanan Kesehatan
Mudiono, Demiawan Rachmatta Putro
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Computer Science & IT Engineering Health Professions Library & Information Science Medicine & Pharmacology Public Health

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Analisis Faktor Penyebab Keterlambatan Pengembalian Rekam Medis Rawat Inap di Rumah Sakit X Sabran, Sabran; Angelina, Alvia Irin; Alfiansyah, Gamasiano; Mudiono, Demiawan Rachmatta Putro; Deharja, Atma
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 7 No 1 (2025): December
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v7i1.5909

Abstract

Delays in the return of inpatient medical records at Hospital X reached 25.01%, which is far below the required standard of 100% completion within 2×24 hours. This study aims to analyze the factors contributing to these delays using a qualitative approach. The main informants were medical record officers, and data were collected through interviews, observations, and documentation, with validity ensured through source and method triangulation. The findings show that predisposing factors include mismatched educational background, limited knowledge, and staff attitudes related to the completeness of signatures from attending physicians and nurses. Enabling factors involve the long distance between inpatient wards and the medical record unit, as well as the absence of elevator facilities for transporting records. Reinforcing factors include the lack of penalties for delayed returns and insufficient understanding of the physical form and standard operating procedures for medical record return. Improvement efforts include staff training, socialization of medical record completeness requirements, procurement of dedicated transport facilities for records, and regular revision and dissemination of standard operating procedures. The hospital is advised to strengthen monitoring, improve inter-unit coordination, provide efficient record transportation systems, and implement a reward and punishment mechanism to enhance the timeliness of inpatient medical record returns.
Co-Authors Alfiansyah, Gamasiano Amalia, Nuril Angelina, Alvia Irin Anggraeni, Riana Fitria Ardiantor, Efri Tri Deharja, Atma Himma, Alifiah Faiqotul Ida Nurmawati, Ida Istianingsih, Noviana Jonathan, Wicaksono maya weka santi, maya weka Moh Sabran Sabran Muflihatin, Indah Muna, Niyalatul Navalani, Faradita Prakoso, Bakhtiyar Hadi Puspito Arum Rachmawati, Ervina Roziqin, Mochammad Choirur Sutantio, R. Alamsyah Suyoso, Gandu Eko Julianto Swari, Selvia Swari, Selvia Juwita Wicaksono, Andri Permana