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Pengaruh Financial Technology Terhadap Perbankan Syariah: Pendekatan ANP-BOCR (The Influence of Financial Technology on Islamic Banking: ANP-BOCR Approach) Muhammad, Helmi; Sari, Niki Puspita
Perisai : Islamic Banking and Finance Journal Vol 4 No 2 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/perisai.v4i2.868

The objective of this study was to examine the influence of financial technology (FinTech) on Islamic banking from the aspects of benefit, opportunity, cost and risk (BOCR). The research data were obtained through in-depth interviews and questionnaires from respondents which consisted of experts from academia, FinTech practicioners, Islamic banking practitioners and financial services authorities who were chosen by purposive sampling. The data analysis method of this research was Analytical Network Process (ANP) with the BOCR network structure approach. The results show that based on the priority aspects of the respondents' answers, rapid development of the FinTech industry provides positive opportunities for Islamic banking to implement strategic cooperation with the FinTech industry as a customer-oriented integral part.

CUSTOMER LOYALTY IN INDONESIAN SHARIA BANKS: INTEGRATING FINANCIAL ASPECTS, FINTECH APPLICATIONS, AND THE CARTER MODEL Muhammad, Helmi; Sari, Niki Puspita
EL DINAR: Jurnal Keuangan dan Perbankan Syariah Vol 12, No 1 (2024): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/ed.v12i1.23687

As a competitive strategy, Bank Syariah Indonesia (BSI) is interested in emphasizing service quality, with a focus on customer loyalty and referral. The CARTER model is becoming increasingly popular among researchers as a tool for evaluating the quality of services provided by Islamic banks. This study seeks to investigate the effects of financial aspects, FinTech use, and CARTER model dimensions on BSI customer loyalty. The study included all customers of BSI Malang across three areas: Malang City, Batu City, and Malang Regency, with a sample size of 100 respondents. The data were analyzed using multiple linear regression. The findings indicate that the financial aspects, FinTech use, and CARTER model dimensions have a significant effect on BSI customer loyalty. Compliance (adherence to Sharia principles) was the most important factor in the CARTER dimension, followed by assurance, reliability, empathy, and responsiveness. Although the financial aspects and tangibility are considered part of the service quality dimension, they do not significantly contribute to BSI customer loyalty. In addition to cultivating technical skills in its workforce, BSI relies on the practical implications of Sharia compliance to enhance its competitive strategy.

Octopus HRD: Multidiciplinary Approach to Higher Education Human Resources Development: Pengembangan Sumber Daya Manusia OCTOPUS: Pendekatan Multidisiplin untuk Pengembangan Sumber Daya Manusia di Perguruan Tinggi Sari, Niki Puspita; Resmiatini, Erna; Muhammad, Helmi
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 10 No. 2 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v10i2.1964

This study examines human resource development techniques at Raden Rahmat Islamic University in Malang, Indonesia, using a multidisciplinary approach that integrates systems theory, economics, psychology, organizational development, anthropology, sociology, and communication. Employing a qualitative, exploratory descriptive design, data was collected through structured interviews, field observations, and supporting documentation analysis. Informants were selected through purposive and snowball sampling methods, and data was analyzed using an interactive approach, involving data collection, reduction, presentation, and conclusion drawing. Triangulation ensured research validity and reliability. The findings reveal that the university adopts a holistic human resource development strategy, combining various disciplines to enhance employee skills and performance. This approach not only helps the institution achieve its performance goals but also contributes to advancements in human resource development theory and practice

Exploring Integrated Governance to Stimulate Sustainable Performance of Village-Owned Enterprises Sari, Niki Puspita; Muhammad, Helmi; Imron, Muhammad; Azwar Anas, Muhammad Yusuf; Sutomo, Sutomo; Assiddiq, Dafis Ubaidillah; Jannah, Urnika Mudhifatul
Jati: Jurnal Akuntansi Terapan Indonesia JATI Vol 7, No 2: October 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jati.v7i2.23845

Good governance integration may assist Village-Owned Enterprises (BUMDes) in achieving sustainable performance. This study focused on the adoption of governance principles and their impact on sustainable performance at BUMDes Mutiara Welirang in Mojokerto, East Java, Indonesia. This study used an exploratory descriptive qualitative approach using a single case to explore the phenomenon in depth. Data collecting methods include structured interviews, field observations, focus group discussions, and document studies. The method of determining informants is divided into two stages: purposive sampling to identify important informants based on specific criteria and snowball sampling for supporting informants. Data were processed using thematic analysis to identify, analyze, and report on interview findings. The study's findings show that BUMDes Mutiara Welirang's governance procedures incorporate cooperative, participatory, emancipatory, transparent, accountable, and sustainable principles. The integration of BUMDes governance serves as the foundation for achieving sustainable performance in not only economic but also social, environmental, and cultural dimensions. This study's implications include improving the welfare of multiple stakeholders in financial, social, environmental, and organizational cultural dimensions. This study also provides theoretical benefits, such as serving as a role model for BUMDes governance in Indonesia to achieve sustainable performance.

Lingkungan Kerja dan Pengalaman Kerja Terhadap Motivasi Kerja Pengawai: Peran Mediasi Kecerdasan Emosional Mauludyah, Afiatul; Sari, Niki Puspita; Muhammad, Helmi
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 10 No 1 (2025): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v10i1.6759

This study aims to determine and analyze the influence of the work environment and work experience on emotional intelligence and work motivation of employees of the Indonesian Agro Niaga Cooperative (KANINDO) Syariah East Java. This study uses a quantitative approach by distributing questionnaires to the entire population. Data analysis uses Partial Least Square (PLS) through the SmartPLS application. The results of the study indicate that the work environment has a significant effect on emotional intelligence, work experience has a significant effect on emotional intelligence, the work environment has a significant effect on employee work motivation, work experience has a significant effect on employee work motivation, emotional intelligence has a significant effect on employee work motivation, emotional intelligence cannot mediate the influence of the work environment on employee work motivation, and emotional intelligence can mediate the influence of work experience on employee work motivation at KANINDO Syariah East Java.

Pengaruh Financial Technology Terhadap Perbankan Syariah: Pendekatan ANP-BOCR (The Influence of Financial Technology on Islamic Banking: ANP-BOCR Approach) Muhammad, Helmi; Sari, Niki Puspita
Perisai : Islamic Banking and Finance Journal Vol. 4 No. 2 (2020): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/perisai.v4i2.868

The objective of this study was to examine the influence of financial technology (FinTech) on Islamic banking from the aspects of benefit, opportunity, cost and risk (BOCR). The research data were obtained through in-depth interviews and questionnaires from respondents which consisted of experts from academia, FinTech practicioners, Islamic banking practitioners and financial services authorities who were chosen by purposive sampling. The data analysis method of this research was Analytical Network Process (ANP) with the BOCR network structure approach. The results show that based on the priority aspects of the respondents' answers, rapid development of the FinTech industry provides positive opportunities for Islamic banking to implement strategic cooperation with the FinTech industry as a customer-oriented integral part.

PENGARUH MOTIVASI KERJA DAN KEPUASAN KERJA TERHADAP PEGAWAI DI DINAS PERINDUSTRIAN DAN PERDAGANGAN KABUPATEN MALANG Dari, Wulan; Almadirotul, Suci; Sari, Niki Puspita
Equator Journal of Management and Entrepreneurship (EJME) Vol 12, No 4 (2024): Equator Journal of Management and Entrepreneurship
Publisher : Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/ejme.v12i4.85309

Aset terpenting disebuah perusahaan adalah sumber daya manusia. Kinerja pegawai sangat bergantung pada keberhasilan pencapaian tujuan organisasi. Pembangunan aparatur negara tidak dapat dipisahkan dari pelaksanaan penyelenggaraan pemerintahan yang baik. Penelitian yang dilakukan bertujuan untuk menganalisis pengaruh motivasi kerja dan kepuasan kerja terhadap kinerja pegawai. Metode kuantitatif digunakan pada penelitian ini dengan teknik pengumpulan data yang meliputi observasi, angket atau kuesioner dan dokumentasi. Selanjutnya, Teknik sampling jenuh digunakan untuk penentuan sampel penelitian dengan jumlah 32 pegawai Dinas Perindustrian dan Perdagangan Kabupaten Malang sebagai responden. Teknik analisis jalur (path analysis) dengan bantuan program SPSS versi 26 dipakai peneliti sebagai teknik analisa data. Penelitian yang telah dilakukan menghasilkan: 1) Secara parsial, motivasi kerja berpengaruh positif dan signifikan pada kinerja pegawai. 3) Kepuasan kerja secara parsial memiliki pengaruh yang positif serta signifikan terhadap kinerja pegawai. 4) Motivasi kerja dan kepuasan kerja memiliki pengaruh positif dan signifikan terhadap kinerja pegawai. Implikasi penelitian ini adalah memberikan masukan kepada pimpinan Dinas Perindustrian dan Perdagangan Kabupaten Malang terkait peningkatan motivasi kerja dan kepuasan kerja pegawai agar suasana yang baik dapat tercipta, sehingga menghasilkan kinerja pegawai yang juga lebih optimal.

Penyusunan Dokumen Standar Operasional Prosedur (SOP) Wisata Edukasi Kampung Nanas Palaan Resmiatini, Erna; Sari, Niki Puspita
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 7 No 2 (2022): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

This research is a qualitative research that aims to solve the problems faced by management of Kampung Nanas Educational Tourism. The problem is the absence of SOP documents for various activities. Specifically, the objectives to be achieved through this research are identifying and compiling SOP documents for Kampung Nanas Educational Tourism. The research method is a qualitative research method with data collection techniques through interviews and documentation. The data analysis technique is the Miles and Huberman model. The results obtained through this research are the SOP for Educational Tourism in Kampung Nanas which is divided into four areas, namely: (1) SOP for Secretariat, Personnel and General Affairs, (2) SOP for Tourism Management, (3) SOP for Finance, (4) SOP for Tourism Promotion. These results are expected to provide great benefits for the management of Kampung Nanas Educational Tourism in carrying out their duties.

LEADERSHIP STYLE AND WORK MOTIVATION: DRIVING PERFORMANCE OF ISLAMIC BOARDING SCHOOL Sari, Niki Puspita; Muhammad, Helmi; Aini, Nur
Jurnal Darussalam: Jurnal Pendidikan, Komunikasi dan Pemikiran Hukum Islam Vol. 14 No. 2 (2023): April 2023
Publisher : IAI Darussalam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30739/darussalam.v14i2.1945

This study analyzes the effect of transformational leadership and work motivation on performance of the administrators of the Nurul Hidayah Islamic Boarding School, Malang, East Java. This study uses a quantitative approach and data collection through questionnaires distributed to 33 boarding school administrators. The results of multiple linear regression analysis show that transformational leadership significantly affects the performance of the Nurul Hidayah Islamic Boarding School administrators. However, work motivation has no significant effect on the performance of the management. The results of this study provide positive implications for the leadership of Islamic boarding schools in improving the performance of the management through the implementation of transformational leadership values such as charisma, inspirational motivation, intellectual stimulation, and attention to individuals.

Performances Analysis in an Islamic Boarding School: Insights From Indonesia Sari, Niki Puspita; Muhammad, Helmi; Umam, Khairul
Fitrah: Journal of Islamic Education Vol. 4 No. 2 (2023): Desember (2023)
Publisher : Sekolah Tinggi Agam Islam Sumatera Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53802/fitrah.v4i2.415

Employee performance is an important factor in determining organizational success. Previous studies on employee performance are dominated by the business sector. Whereas the performance of non-business organizations such as Islamic boarding schools also requires administrators to provide high performance as business organizations. Along with modern developments, Islamic boarding schools are required to adapt to a new environment that allows pressure on the management. The demands of adaptive Islamic boarding schools also allow administrators to feel like or dislike their work. This study aims to analyze the performance in Islamic boarding schools influenced by the variables of stress and job satisfaction. Data were collected through questionnaires distributed to 60 administrators of Miftahul Ulum Islamic Boarding School, Malang, Indonesia, using the census method and analyzed by multiple linear regression. The results showed that job stress had a significant effect on the performance of Miftahul Ulum Islamic boarding school administrators. However, job satisfaction has no significant effect on the performance of Miftahul Ulum Islamic boarding school administrators. The results of this study have positive implications for the leadership of Islamic boarding schools to improve performance through human resource management.

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