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The Effect Of Advertising And Service Quality On Traveloka Online Plane Ticket Purchase Decisions Among The People Of Kupang City Damaris Y. Koli; Endang Damaris Koli; Alfred G.O. Kase; Jemmy Jonson Sula Dethan
KASTA : Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Vol. 5 No. 1 (2025): April
Publisher : Lembaga Bale Literasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kasta.v6i1.2943

Abstract

This study examines the influence of advertising and service quality on the purchase decision of Traveloka online flight tickets among the people of Kupang, East Nusa Tenggara, Indonesia. A quantitative approach with a causal design was employed. The population consisted of all Kupang residents who had ever purchased flight tickets through Traveloka, and a sample of 96 respondents was determined using the Rao Purba formula. Data were collected through questionnaires and analyzed using multiple linear regression, t-tests, F-tests, and coefficient of determination. The results show that advertising has a positive and significant partial effect on purchase decisions (t = 2.801, p < 0.05), and service quality also has a positive and significant partial effect (t = 2.693, p < 0.05). Simultaneously, both variables significantly influence purchase decisions (F = 7.270, p < 0.05). However, the adjusted R² value is only 0.117, indicating that advertising and service quality explain just 11.7% of the variance in purchase decisions. Descriptive analysis shows that respondents perceive both advertising and service quality as high, with mean index scores of 87.3 and 82.6 respectively. The study concludes that while advertising and service quality are important determinants, other factors such as price, trust, and word-of-mouth likely play larger roles. Traveloka should maintain its advertising effectiveness and improve responsiveness to customer complaints. Future research should include additional variables to better explain purchase decisions.
Analysis of the Influence of Price Perception, Service Quality, and Advertising on Smartphone Purchasing Decisions at M-CEL OESAPA, Kupang City Damaris Y. Koli; Endang Damaris Koli; Alfred G.O. Kase; Godlief F. Neonufa
KASTA : Jurnal Ilmu Sosial, Agama, Budaya dan Terapan Vol. 5 No. 2 (2025): Agustus
Publisher : Lembaga Bale Literasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kasta.v5i2.2944

Abstract

This study is entitled "Analysis of the Effect of Price Perception, Service Quality, and Advertising on Smartphone Purchase Decisions at M-Cell Oesapa, Kupang City (A Case Study of the Kupang City Community)". The research problems examined are whether price perception affects smartphone purchase decisions at M-Cell Oesapa, Kupang City; whether service quality affects smartphone purchase decisions at M-Cell Oesapa, Kupang City; and whether advertising affects smartphone purchase decisions at M-Cell Oesapa, Kupang City. The objectives of this study are to determine the effect of price perception, service quality, and advertising on smartphone purchase decisions at M-Cell Oesapa, Kupang City. The population of this study consists of all people in Kupang City who have purchased smartphones at M-Cell Oesapa, Kupang City. Since the population size is unknown, the sample was determined using the Rao Purba formula, resulting in 96 respondents. Data were collected using a questionnaire distributed via Google Forms. The data analysis techniques used include multiple linear regression analysis, partial t-test, simultaneous F-test, and the coefficient of determination (R²). The results show that partially, price perception has a positive and significant effect on smartphone purchase decisions at M-Cell Oesapa, Kupang City; partially, service quality has a positive and significant effect on such decisions; partially, advertising has a positive and significant effect; and simultaneously, price perception, service quality, and advertising together have a positive and significant effect on smartphone purchase decisions at M-Cell Oesapa, Kupang City.
Reconfiguring SME Value Through Branding: A Resource-Based Perspective from Local Enterprises in Rote Ndao Aboladaka, Jusuf; Bessie, Donny Mercys; Serang, Robert A.; Kase, Alfred G.O
Indonesian Journal of Enterprise Architecture Vol. 3 No. 1 (2026): Indonesian Journal of Enterprise Architecture
Publisher : Global Research and Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/ijea.v3i1.659

Abstract

Strengthening the competitiveness of Small and Medium Enterprises (SMEs) through branding strategies is a crucial issue amidst limited market access and low product differentiation, particularly in local economy-based areas such as Rote Ndao Regency. This study aims to analyze the application of branding models to increase the selling value of SME products and identify relevant strengthening strategies based on local wisdom. The research employed a qualitative approach with a case study design, using data collection techniques such as in-depth interviews, observation, and document analysis with selected SMEs using purposive sampling. Data analysis was conducted through interactive data reduction, presentation, and conclusion drawing. The results indicate that the application of branding elements, including brand identity, positioning, brand communication, storytelling, and brand experience, significantly increases the selling value of SME products. SMEs that implement branding in a more structured manner tend to have higher perceived value, stronger market appeal, and broader market penetration capabilities. However, limited resource capacity, low branding literacy, and minimal use of digital technology remain major obstacles to optimizing this strategy. The implications of this research emphasize that branding is not merely a promotional tool, but rather a strategic asset based on internal resources capable of creating sustainable competitive advantage. Therefore, policy interventions such as intensive mentoring, strengthening digital capacity, and integrating local values ​​into branding strategies are needed to encourage the transformation of SMEs into more competitive markets.
Legal and Geopolitical Dynamics in the Delimitation of the Continental Shelf Boundaries among Indonesia, Australia, and Timor-Leste in the Timor Sea Ekon, Yanto M.P.; Kase, Alfred G.O; Ndaomanu, Melkianus; Rafael, Tontji Christian
Jurnal Sipakatau: Inovasi Pengabdian Masyarakat Vol. 3 No. 3 (2026): Jurnal Sipakatau
Publisher : PT. Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/sipakatau.v3i3.713

Abstract

This study analyzes the legal inconsistency in the delimitation of continental shelf boundaries in the Timor Sea involving Indonesia, Australia, and Timor-Leste. It focuses on the contrast between the Indonesia–Australia Continental Shelf Agreement of 1972, which applies a special circumstances approach based on geological features, and the Australia–Timor-Leste Maritime Boundary Treaty of 2018, which adopts the median line principle in accordance with the United Nations Convention on the Law of the Sea (UNCLOS) 1982. This research employs a normative legal method, examining international treaties, legal doctrines, and relevant judicial decisions. The findings indicate that the difference in delimitation methods results from both the absence of trilateral negotiations and the evolution of international maritime law. The application of geological considerations in the 1972 agreement has led to a delimitation outcome that significantly disadvantages Indonesia, while the 2018 treaty reflects a more equitable and modern legal approach. This inconsistency creates legal uncertainty and raises concerns regarding fairness in the allocation of continental shelf areas. The study further demonstrates that Indonesia has strong legal grounds to seek renegotiation or adjustment of the 1972 agreement, particularly in light of the principles of equity and distance-based criteria under UNCLOS 1982. A consistent application of these principles is essential to ensure fairness and legal certainty in maritime boundary delimitation.