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Journal : Bhinneka Multidisiplin Journal

PENGARUH DISIPLIN KERJA DAN KOMUNIKASI TERHADAP KINERJA PEGAWAI PADA DINAS PEMBERDAYAAN PEREMPUAN, PERLINDUNGAN ANAK, PENGENDALIAN PENDUDUK, DAN KELUARGA BERENCANA KABUPATEN PASURUAN Nafiza, Mila Warda; Sutikno, Bambang; Erwantiningsih, Eni
Bhinneka Multidisiplin Journal Vol. 2 No. 4 (2025): Bhinneka Multidisiplin Journal
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/bmj.v2i4.62

Abstract

Employees play an important role in determining the success of an organisation, especially through discipline and communication effectiveness. Absenteeism data for 2024 shows a high level of tardiness which can reduce performance. Communication barriers such as lack of coordination and differences in perception also interfere with task achievement. This study analyses the effect of work discipline and communication on employee performance at DP3AP2KB Pasuruan Regency. The researcher used a quantitative approach with a questionnaire as a data collection tool from 67 respondents representing the entire population. Researchers analysed the data with multiple linear regression to test the simultaneous and partial effects between variables. The results show that work discipline and communication contribute positively and significantly to improving employee performance. Discipline strengthens employees' responsibility towards tasks, while good communication creates a more conducive work environment. This research encourages strengthening the discipline monitoring system and improving the effectiveness of internal communication for performance optimisation
PENGARUH BEBAN KERJA DAN STRES KERJA TERHADAP KINERJA KARYAWAN PADA PT. NUSANTARA EKSPRES KILAT DI KOTA PASURUAN Fadiba, Fara; Sutikno, Bambang; Erwantiningsih, Eni
Bhinneka Multidisiplin Journal Vol. 2 No. 5 (2025): Bhinneka Multidisiplin Journal
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/bmj.v2i5.81

Abstract

The high job demands in the e-commerce logistics industry, particularly among couriers at PT. Nusantara Ekspres Kilat (NEK) in Pasuruan City, have the potential to affect employee performance through workload and work stress. This study aims to analyze the simultaneous and partial effects of workload and work stress on courier performance. Data were collected using a Likert-scale questionnaire distributed to 65 couriers selected through purposive sampling and analyzed using multiple linear regression with SPSS. The results show that workload and work stress simultaneously have a significant effect on performance (sig. value = 0.000 < 0.05; F calculated = 222.491 > F table = 1.998). Partially, workload has a positive effect (β = 1.512; sig. = 0.000) and work stress also has a positive effect (β = 0.456; sig. = 0.000). The coefficient of determination (Adjusted R²) of 0.878 indicates that 87.8% of the variation in performance is explained by the two variables. These findings confirm that while workload and work stress can enhance performance, optimal management of both is necessary to minimize potential negative impacts.