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Journal : OPERATION EXCELLENCE: Journal of Applied Industrial Engineering

Ergonomics-Based Redesign of Tourist Boat Stairs Using a Quality Function Deployment (QFD) Approach to Improve Traveler Security and Comfort Hidayatullah, Rizki; Kurnia, Fikrihadi; Suartika, I Made; Kaliwantoro, Nur
Operations Excellence: Journal of Applied Industrial Engineering Vol. 17 No. 1 March 2025
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2025.v17.i1.129

Abstract

This research aims to redesign an ergonomic tourist boat ladder to improve the comfort and safety of tourists in the context of marine tourism. Tanjung Luar Tourism Village, East Lombok, was chosen as the research location due to the high potential of tourists using boats as a means of transportation to marine tourism destinations. Currently, many tourist boats are not equipped with safe and comfortable stairs, increasing the risk of accidents. The method used in this research is Quality Function Deployment (QFD), which identifies the needs and preferences of tourists through surveys and questionnaires. The research sample consisted of 57 respondents, including tourists, boat crew, and ergonomics experts. The House of Quality (HoQ) results showed that the main needs of tourists include comfortable and safe handrails, anti-slip stair surfaces, and corrosion-resistant stair materials. Based on these needs, three alternative boat ladder designs were developed that consider aspects of safety, durability, and ease of use in marine environmental conditions. Products with ergonomic handrails, stainless steel material, and design flexibility were prioritized in the development. These designs are expected to not only provide a safer and more comfortable solution for users but also contribute to the development of safety standards for tourist boats in Indonesia. This research provides a foundation for the improvement of tourist boat facilities, especially in areas with great potential in marine tourism.
Investigating the relationship between work incidents and musculoskeletal disorders in motorcycle technician workshops: a cross-sectional analysis Kurnia, Fikrihadi; Suartika, I Made
Operations Excellence: Journal of Applied Industrial Engineering Vol. 17 No. 3 November 2025 In Press
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2025.v17.i3.150

Abstract

Workplace hazards and incidents pose significant risks in the automotive industry, necessitating meticulous risk assessment and management. This cross-sectional study was designed to examine the prevalence of work-related injuries and musculoskeletal disorders (MSDs) among motorcycle technicians in workshops situated within Lombok Island, West Nusa Tenggara, Indonesia. A sample of 105 male participants was recruited for the study. Findings revealed that the majority of workers were aged between 20-30 years (67.6%), possessed vocational high school education (61%), were married (55.2%), had 1-10 years of work experience (83.8%), were smokers (58.1%), and abstained from alcohol consumption (83.8%). Workplace incidents predominantly comprised minor injuries (93.3%), with the hands being the most frequently affected body part (65.5%). Additionally, lower back MSDs were prevalent (74.3%) and significantly correlated with workplace incidents. The study concludes that upper extremities were the most commonly affected body part in both incidents and MSDs. These findings emphasize the value of prioritizing workplace safety and implementing preventative strategies to mitigate MSDs in motorcycle workshops, ultimately fostering worker well-being and enhancing workshop productivity.