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Rian Syahputra
Universitas Budi Darma, Medan
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Social Sciences Other

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Journal : Journal of Informatics, Electrical and Electronics Engineering

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Sistem Pendukung Keputusan Penyeleksian Mekanik Menjadi Seorang SA (Service Advisor) Menggunakan Metode Moosra Ahmad Safitra; Pristiwanto Pristiwanto; Rian Syahputra
Journal of Informatics, Electrical and Electronics Engineering Vol. 1 No. 2 (2021): Desember 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

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Abstract

-Mechanical selection is the process of selecting the best mechanic according to certain criteria. This process is carried out to raise the level or level of a mechanic to become a service advisor. As is well known, it is not easy to choose the right person to be promoted to a certain position, especially for this, it is necessary to record an analysis of information from the data held by that person since entering the company, to planning education and what opportunities/challenges are needed. given to the mechanic if he wants to be projected on a certain position. SA (Service Advisor) is a person who carries out a consulting function for consumers who come to the workshop to perform services and has a responsibility to achieve unit entry targets every month. His job is to explain to the customer what actions will be taken in connection with the condition of the car that will enter the workshop. Therefore, to determine a Service Advisor, a decision support system with the MOSOORA method is needed, which is expected to assist in the selection. Multi-objective Optimization Method On the basis of simple ration analysis is one of the multi-objective optimization methods
Co-Authors Afifa, Rizky Maulidya afrisawati, Afrisawati Ahmad Safitra Alwin Fau Andreas Gerhard Simorangkir Annisah Annisah Atsauri, Muhammad Riki Bister Purba Cristella Sitinjak Cut Try Utari, Cut Try Dalimunthe, Aulia Rahman Dimas Hadityo Ramadan Efori Buulolo Ginting, Ramadhanu Harahap, Ahmad Indra Hukendik Hutabarat Lisdawati Simangunsong Mesran, Mesran Nelly Astuti Hasibuan Pristiwanto Purba, Bister Purba, Rohan Kristini Riandari, Fristi Rivalri Kristianto Hondro Rizky, TM Irsan Simorangkir, Elsya Sabrina Asmita Surya Darma Nasution Syechu, Weno T. Razeki Aditya Syahputra USWATUN HASANAH