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All Journal Jurnal Sains dan Teknologi Jurnal Al-Tadzkiyyah Jurnal Pertanian Agros AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik Jurnal Ilmiah SOSIO AGRIBIS Journal of Engineering, Technology and Computing (JETCom) Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Journal of Governance and Public Administration Sultra Jurnal Pengabdian Masyarakat
nurmaya, nurmaya
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Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Social Sciences Other

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Journal : Jurnal Ilmiah SOSIO AGRIBIS

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ANALISIS TINGKAT KEPUASAN PETANI TERHADAP KINERJA PENYULUH PERTANIAN LAPANGAN DI KABUPATEN KONAWE UTARA (Analysis of Farmers Satisfaction Level Towards the Performance of Field Agricultural Extension Workers in North Konawe District) Rizki, Selvi Diliyanti; Rosmalah, Sitti; Mustam, Mustam; Sondeng, Sabaruddin; Nurmaya, Nurmaya
Jurnal Ilmiah Sosio Agribis Vol 25, No 1 (2025): Jurnal Ilmiah Sosio Agribis Vol 25 No 1
Publisher : Study Program of Agribusiness, Faculty of Agriculture, University of Wijaya Kusuma Surabay

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30742/jisa25120254523

Abstract

This research was carried out in North Konawe Regency in June-July 2024. This research aims to identify the quality of service attributes based on the level of importance and performance of extension workers according to farmers, analyze the level of conformity between the importance of attributes for farmers and the performance of extension workers, and find out how satisfied farmers are with performance. agricultural extension in North Konawe Regency. The research area was determined purportively. The data analysis technique used is qualitative and quantitative descriptive analysis, using the Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI) methods. Based on the research results, the highest level of conformity between the interests of farmers and the performance of extension workers is found in the attribute of instructors helping farmers to make administration of RDKK proposals, administration books, and monthly reports, amounting to 88.51%, which means it is appropriate, and the lowest level of conformity is found in the attributes of extension agents serving and completing the problem completely was 46.23%. The results of the analysis of the level of farmer satisfaction with the performance of agricultural instructors were 50.51%, which means they are quite satisfied.Keywords: Importance and Performance of Extension Workers, IPA, CSI.
Co-Authors Ahmad Sabiq Alfarisi, Topan Alfauziah, Nabila Andika, Esa Dwi Andriani, Dini Burhan, Muhammad Rahmatul Dermawan, M. Ary Erlin Erlin Febrianti, Inong Fithri, Zaskia Hajar Hajar Harianti Harianti Hartati Hartati Hasriati Hasriati, Hasriati Hastian, Hastian Inal, Inal Jinani, Syamrotun Kartini Kartini Lisa Andriani Mustam Mustam Novriyenni, Novriyenni Palakyah, Ida Yatun Pratama, Yusran Ade Rahmatul Burhan, Muhammad Rizki, Selvi Diliyanti Rosmalah, Sitti RR. Ella Evrita Hestiandari S, Awal Maulid Sabaruddin Sondeng Sari, Aulia Fitria Sukino Sukino Syahputra, Siswan Tao, Haerudin Ullaeli, Siva Wahyuningsih, Adriana