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Pengaruh Organizational Citizenship Behavior Terhadap Service Performance: Peran Moderasi Job Happiness dan Job Satisfaction Yustika A. Ridwan; Marwan Man Soleman; Fadhliah M. Alhadar
Jurnal Pendidikan dan Konseling (JPDK) Vol. 5 No. 2 (2023): Jurnal Pendidikan dan Konseling
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpdk.v5i2.14729

Abstract

Penelitian ini bertujuan menguji pengaruh Organizational Citizenship Behavior Terhadap Service Performance Yang Dimoderasi Oleh Job Happiness dan Job Satisfaction Di Hotel Sahid Bela Ternate. Penelitian ini adalah penelitian kuantitatif dan data dalam penelitian ini menggunakan data primer (kuesioner). Model Regresi Linear Sederhana dan Moderate Regression Analysis (MRA) dengan bantuan software SPSS 25. Sampel penelitian adalah 110 karyawan yang ada di Hotel Sahid Bela Ternate. Hasil penelitian ini menunjukkan bahwa Organizational Citizenship Behavior memiliki pengaruh negatif dan signifikan terhadap Service Performance dan Job Happiness, Job Satisfaction dapat memoderasi dan memiliki pengaruh secara positif dan signifikan terhadap Service Performance.
PENGARUH STRES KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA PERAWAT DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA MASA PANDEMI COVID-19 (STUDI PADA RSUD DR. H. CHASAN BOESOIRIE TERNATE) Vikram B Tuahuns; Marwan Man Soleman; Zulaiha Husen
Jurnal Manajemen Sinergi Vol 11, No 1 (2023): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v11i1.6633

Abstract

bjectives: The objectives of this study were: (1) To determine the effect of work stress on the performance of nurses at RSUD Dr. H. Chasan Boesoirie Ternate; (2) To determine the effect of the work environment on performance; (3) To determine the effect of the work environment on job satisfaction; (4) To determine the effect of job stress on job satisfaction; (5) To determine the effect of job satisfaction on performance; (6) To determine the effect of work stress on nurse performance mediated by job satisfaction; and (7) to determine the effect of the work environment on nurse performance mediated by job satisfaction. The number of research samples was 83 nurses.Methodology: The test tool used is SmartPLS 3.0 as a statistical test tool.Findings: The second, third, fifth, and seventh hypotheses are accepted because the statistical t value is greater than t table, and the p value is smaller than alpha 0.05. While the first, fourth and sixth hypotheses were rejected because the p-value was greater than 0.05.Conclusion: The results of this study indicate that: (1) Job stress has no effect on the performance of nurses at RSUD Dr. H. Chasan Boesoirie Ternate; (2) work environment has a significant effect on performance; (3) work environment has a significant effect on job satisfaction; (4) Job stress has no effect on job satisfaction; (5) Job satisfaction affects performance; (6) Job stress has no effect on nurse performance mediated by job satisfaction; and (7) work environment influences nurse performance mediated by job satisfaction.
PERAN KEPUASAN KERJA DALAM MEMEDIASI PENGARUH BUDAYA ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN (STUDI KASUS DI PT. PLN UNIT PELAKSANAAN PELAYANAN PELANGGAN TERNATE) Siti Humaira T. Ahmad; Muhammad Asril Arilaha; Marwan Man Soleman
Jurnal Manajemen Sinergi Vol 11, No 1 (2023): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v11i1.6634

Abstract

bjectives: The research objectives are to determine: (1) To determine whether there is an influence of organizational culture and work environment on job satisfaction; (2) To find out whether there is an effect of job satisfaction and organizational culture on the performance of employees; (3) To find out whether there is an influence of the work environment on the performance satisfaction; (4) To find out whether there is an influence of organizational culture on performance with job satisfaction through intervening variables on employees; (5) To find out whether there is an influence of the work environment on employee performance with job satisfaction through intervening variables on employees of PT. PLN (Persero) Ternate. The total number of 52 respondents in the research samples.Methodology: The data obtained is then processed using the SmartPLS version 3.0 analysis tool. This analysis includes descriptive statistical tests and inferential statistical analysis tests. Findings: Because the statistical t value exceeds the t table and the p value is less than alpha 0.05, the first, second, third, fourth, fifth, sixth, and seventh hypotheses are accepted. Conclusion: The conclusions in this research are: (1) organizational culture and work environment  has a significant and positive effect on job satisfaction;  (2) job satisfaction has a significant and positive effect on employee performance; (3) organizational culture has a significant positive effect on employee performance; (4) the work environment does not have a significant positive effect on employee performance; (5) there is an indirect effect of organizational culture on employee performance through job satisfaction as a significant positive intervening variable; (6) there is an indirect effect of the work environment on employee performance through job satisfaction as a significant positive intervening variable.
Pengaruh Pengembangan Sumber Daya Manusia Dan Disiplin Kerja Terhadap Kinerja Pegawai Pada Universitas Khairun Fauzan Maulana Kodja; Abdullah W. Jabid; Marwan Man Soleman
JURNAL RISET MANAJEMEN (JURMA) Vol 1 No 2 (2023): June : Jurnal Riset Manajemen
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v1i2.927

Abstract

This study aims to examine the effect of human resource development (HR) and work discipline on employee performance. This type of research uses quantitative methods. The data collection technique in this research was carried out by distributing questionnaires to 77 civil servant respondents at the Rectorate of Khairun University, Ternate. The data analysis used in this study is Multiple Linear Analysis with the help of the SPSS 21 application. The results of data analysis in this study indicate that human resource development (HR) has a significant effect on employee performance and work discipline has a significant effect on employee performance.
PENTINGNYA MANAJEMEN KEWIRAUSAHAAN BAGI MASYARAKAT PEDESAAN DESA GAMLAMO KECAMATAN MOROTAI TIMUR KABUPATEN PULAU MOROTAI Sabuhari, Rahmat; Abdul Haji, Sulfi; Man Soleman, Marwan; Wajir Jabid, Abdullah
Jurnal Pengabdian Masyarakat Paguntaka Vol. 2 No. 1 (2023): November 2023
Publisher : Jumpa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61457/jumpa.v2i1.20

Abstract

Pemerintah Desa diharapkan mampu berdikari dan menghadapi tantangan dengan mengidentifikasi berbagai potensi usaha yang dapat meningkatkan pendapatan masyarakat desa. Lebih jauh ke depan di era globalisasi masyarakat di Kabupaten Pulau Morotai mampu berwirausaha dan menjadi salah satu pilot proyek yang dapat dijadikan peluang untuk meningkatkan kesejahteraan masyarakat melalui berwirausaha di desa. Sosialisasi tentang Pentingnya Manajemen Kewirausahaan Bagi Masyarakat Pedesaan Desa Gamlamo Kecamatan Morotai Timur Kabupaten Pulau Morotai ini adalah untuk meningkatkan pengetahuan dan pemahaman mengenai kewirausahaan sekaligus guna meningkatkan taraf hidup dan menambah pendapatan masyarakat. Pelaksanaan kegiatan pelatihan dilaksanakan pada bulan Mei dan Oktober 2023 di aula Kantor Desa Gamlamo. Jumlah peserta sebanyak 20 orang Aparatur Desa dan masyarakat yang telah menjalankan usaha di desa dengan berbagai latar belakang pendidikan dan keluarga yang berbeda, serta tingkat sosial dan ekonomi yang beragam. Metode yang digunakan: metode ceramah, tanya jawab, dan diskusi. Pelatihan ini berisi materi tentang dasar-dasar kewirausahaan dan kemampuan mengidentifikasi potensi usaha masyarakat pedesaan sehingga diharapkan memberikan pengetahuan yang lebih luas yang langsung diterapkan dalam kehidupan sehari-hari dan dapat mengubah pola pikir tradisional kearah model usaha yang lebih maju dalam berwirausaha. Harapan ke depan tentunya diperlukan tindak lanjut oleh Pemerintah Kecamatan Morotai Timur dan semua pihak yang terkait. Dan perlu dilakukan kerjasama yang lebih erat dan terencana antara Perguruan Tinggi dengan Pemerintah Daerah untuk menggali potensi-potensi yang ada di wilayah pedesaan lainnya.
Analysis of CSR Performance and Welfare of PT NHM's Mining Circle Community Lesmana, Denny; Sirat, Abdul Hadi; Soleman, Marwan Man
Jurnal Manajemen Bisnis Vol. 10 No. 2 (2023): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v10i2.669

Abstract

This study analyzes PT NHM's CSR performance and the factors that support its implementation for the welfare of mining communities. CSR programs, including PPM and HRP, have a positive impact by improving income, education, health, housing, environment, and socio-cultural aspects. PT NHM's CSR performance is measured by the achievement of the PPM program in 2021, reaching 127% of the planning target, indicating satisfactory performance. Success factors for CSR programs include supportive company policies, good relationships with stakeholders, effective CSR performance, and improvement of CSR programs. This research is a descriptive qualitative research with data collection through interviews with 25 selected informants. In order to improve the welfare of the community around the mine, PT NHM has implemented a CSR program that focuses on providing benefits that are directly felt by the community, especially through the philanthropic HRP program. This proves the company's commitment in supporting the development and welfare of the local community. In conclusion, PT NHM's CSR performance is very positive, supported by the factors mentioned, and has the potential to have a sustainable positive impact on the communities around the mine.
Pengaruh Team Work Terhadap Kinerja Pegawai Melalui Work Engagement Sebagai Variabel Mediasi Lukman, Cici Ariyanti; Sabuhari, Rahmat; Soleman, Marwan Man
E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Vol 25, No 1 (2024): April
Publisher : Faculty of Economics and Business, Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/e-mabis.v25i1.1267

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh team work terhadap kinerja pegawai melalui work engagement sebagai variabel mediasi. Populasi dalam penelitian ini adalah keseluruhan pegawai Dinas Sosial Kota Ternate sebanyak 76 pegawai dan juga dijadikan sebagai sampel penelitian. Data yang digunakan bersumber dari penyebaran kuesioner. Teknik analisis data yang digunakan adalah Structural Equation Modeling (SEM) dengan menggunakan Partial Least Square (PLS) sebagai alat uji statistik. Hasil penelitian ini menunjukkan team work berpengaruh positif dan signifikan terhadap kinerja pegawai, work engagement berpengaruh positif dan signifikan terhadap kinerja pegawai, team work berpengaruh positif dan signifikan terhadap work engagement, work engagement mampu memediasi pengaruh team work terhadap kinerja pegawai.
PERAN INOVASI DAN KEUNGGULAN BERSAING DALAM MEMEDIASI DAMPAK ORIENTASI KEWIRAUSAHAAN TERHADAP KINERJA PEMASARAN PADA INDUSTRI KECIL DAN MENENGAH YANG BERBASIS PANGAN LOKAL DI KOTA TERNATE Abdullah Wajir Jabid; Sulfi Abdul Haji; Rahmat Sabuhari; Marwan Man Soleman
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 11 No. 4 (2024): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v11i4.1224

Abstract

This research aims to analyze the impact of entrepreneurial orientation on marketing performance, both directly and through innovation and competitive advantage variables as mediators. The sample used was 83 respondents who were small and medium industrial entrepreneurs based in the food industry in Ternate City. The sampling technique used is probability sampling, where this sampling technique provides opportunities for local food industry practitioners as elements of the population to be selected as respondents. The analytical method for testing hypotheses is SEM-PLS. The research results show that entrepreneurial orientation has a positive and significant effect on innovation, competitive advantage and marketing performance. then the innovation and competitive advantage variables have a positive and significant effect on marketing performance. Further research findings can also show that innovation and competitive advantage variables play a role in mediating the influence of entrepreneurial orientation on marketing performance.
PERAN FASILITAS PENGINAPAN DALAM MEMEDIASI DAYA TARIK DESTINASI DAN KEBERLANJUTAN PENGELOLAAN WISATA DI KEDIRI Angga Rizka Lidiawan; Marwan Man Soleman; Nur Laely
Juremi: Jurnal Riset Ekonomi Vol. 3 No. 2: September 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/juremi.v3i2.8791

Abstract

Kampanye "Wonderful Indonesia" meningkatkan kunjungan wisatawan mancanegara dengan fokus pada kekayaan alam dan budaya. Untuk destinasi wisata Kediri, diperlukan pendekatan holistik dalam pengelolaan untuk memastikan keberlanjutan dan pelestarian lingkungan serta budaya lokal. Penelitian ini menganalisis pengaruh daya tarik destinasi terhadap fasilitas penginapan dan keberlanjutan wisata menggunakan metode mediasi Smart PLS. Penelitian ini menggunakan desain kuantitatif dengan pendekatan mediasi dan alat Smart PLS untuk mengevaluasi hubungan antara Daya Tarik Destinasi (X), Fasilitas Penginapan (Z), dan Keberlanjutan Pengelolaan Wisata (Y). Fokusnya adalah pada dampak langsung dan mediasi dari variabel-variabel ini, dengan analisis menggunakan uji konvergensi, uji signifikansi jalur, dan validitas serta reliabilitas konstruk untuk mengidentifikasi mekanisme pengaruh. Sampel terdiri dari 115 responden yang mengunjungi destinasi wisata di Kediri. Studi ini menunjukkan bahwa Daya Tarik Destinasi (X) berhubungan signifikan dengan Fasilitas Penginapan (Z) dan Keberlanjutan Pengelolaan Wisata (Y), sementara Fasilitas Penginapan (Z) tidak berpengaruh signifikan pada Keberlanjutan Pengelolaan Wisata (Y). Jalur mediasi juga tidak signifikan. Temuan ini menekankan perlunya fokus pada pengembangan daya tarik destinasi untuk mendukung keberlanjutan wisata, dengan rekomendasi untuk mengeksplorasi variabel tambahan dan pendekatan yang lebih mendalam dalam penelitian selanjutnya
The Relationship Between Organizational Support and Commitment with Employee Performance in the Telecommunications Sector Jamal, Nurwidya; Soleman, Marwan Man
Jurnal Manajemen Sinergi Vol 12, No 2 (2024): JURNAL MANAJEMEN SINERGI (EDISI OKTOBER)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v12i2.7929

Abstract

Human Resources (HR) are a basic factor in organizational achievement. If an organization has outstanding human resources, it is likely that an organization will become more advanced and develop. Employees must have support and high work commitment. so that it can create performance both individually and within the organization. The research carried out at PT. Telkom, Ternate city amounted to 151 people. by taking the entire population using primary data obtained from questionnaires. This research uses multiple linear regression analysis processed by the SPSS 16 program, while hypothesis testing uses statistical tests. then test the data by testing validity, reliability and classical assumptions. the classical assumption test includes the normality test, multicollinearity test, and heteroscedasticity test. The statistical test results for the organizational support variable have a regression coefficient value of 0.053 which is positive and has a t-count value of 7.541 t table 1.655, and a significance value of 0.000 - 0.05. results obtained from the T test. For the organizational commitment variable, the calculated t value is 2.695 and the t value for the 5% distribution table is 1.655. So it can be concluded that t count t table (2,6951,655). The significance value is 0.008 - 0.05. The results of the F test carried out by researchers show that the calculated F value of F table is (15,650 3.06) with a significance value (sig) smaller than 0.05 (0.000 0.05). (H1) organizational support has a positive effect on employee performance in PT. Telkom Ternate City. (H2) organizational commitment has a positive effect on employee performance at PT. Telkom Ternate City. (H3) organizational support and organizational commitment have a positive effect on employee performance at PT. Telkom Ternate City.