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All Journal Pharmaceutical Journal of Indonesia Jurnal Abdi: Media Pengabdian Kepada Masyarakat Hubungan Tingkat Pengetahuan Petugas Pengelola Obat dengan Tingkat Ketersediaan Obat Di Puskesmas Kota Malang Journal of Community Health and Preventive Medicine (JOCHAPM) Ruhui Rahayu: Jurnal Pengabdian Kepada Masyarakat
Setiawati, Lisa
Unknown Affiliation
Humanities Biochemistry, Genetics & Molecular Biology Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Social Sciences Other

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The Perceived Waiting Time versus the Actual Drug Waiting Time in the Outpatient Pharmacy at Persada Hospital Setiawati, Lisa
Pharmaceutical Journal of Indonesia Vol 3, No 2 (2018)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The target of quality service for Persada Hospital outpatient pharmacy has been achieved in which the average time spent on waiting for the non-compounded drug is 11 minutes and for the compounded drug is 25 minutes. That achievement has not been able to alter the perceived length of the drug waiting time at the outpatient pharmacy evidenced by the number of losses resulting from unattended prescriptions due to the long wait. This study is aimed to find out and analyze the main factors leading to the perceived length of drug waiting time at the outpatient pharmacy and come up with alternative solutions thereto. The employed method in this study is descriptive qualitative research comprising the observation, interview and the collection of secondary data. The researchers conducted an observation on the process and flow of the prescription service of the outpatient pharmacy and proceeded to the focus group discussion to discover the main problems using Fish Bone Diagram.  The uncertain length of the wait time was found to be the major cause. To resolve the issue of the uncertainty of the waiting time, the Time Motion Study was conducted on the service response time as a follow up by providing the estimated waiting duration guide (information)  for the outpatient pharmacy. This guide comprises 3 categories of the service waiting time of 10-15 minutes, 25-45 minutes, and 25-60 minutes. 
The Perceived Waiting Time versus the Actual Drug Waiting Time in the Outpatient Pharmacy at Persada Hospital Setiawati, Lisa
Pharmaceutical Journal of Indonesia Vol 3, No 2 (2018)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The target of quality service for Persada Hospital outpatient pharmacy has been achieved in which the average time spent on waiting for the non-compounded drug is 11 minutes and for the compounded drug is 25 minutes. That achievement has not been able to alter the perceived length of the drug waiting time at the outpatient pharmacy evidenced by the number of losses resulting from unattended prescriptions due to the long wait. This study is aimed to find out and analyze the main factors leading to the perceived length of drug waiting time at the outpatient pharmacy and come up with alternative solutions thereto. The employed method in this study is descriptive qualitative research comprising the observation, interview and the collection of secondary data. The researchers conducted an observation on the process and flow of the prescription service of the outpatient pharmacy and proceeded to the focus group discussion to discover the main problems using Fish Bone Diagram.  The uncertain length of the wait time was found to be the major cause. To resolve the issue of the uncertainty of the waiting time, the Time Motion Study was conducted on the service response time as a follow up by providing the estimated waiting duration guide (information)  for the outpatient pharmacy. This guide comprises 3 categories of the service waiting time of 10-15 minutes, 25-45 minutes, and 25-60 minutes. 
The EDUKASI KELOMPOK TANI HUTAN JEMBARAN DESA NOTOG DALAM MITIGASI LAHAN KRITIS MELALUI PERBANYAKAN VEGETASI PENDUKUNG BUDIDAYA Tetragonula biroi Rahayu, Diana Retna Utarini Suci; Widhiono MZ, Imam; Sari, Lilik Kartika; da Cruz, Marquita Soares B.; Setiawati, Lisa
Jurnal ABDI: Media Pengabdian Kepada Masyarakat Vol. 10 No. 2 (2025): JURNAL ABDI : Media Pengabdian Kepada masyarakat
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/abdi.v10i2.33800

Abstract

Vacant land that is not utilized has the potential to become critical land which can result in landslides, floods, decreased production functions, which can have an impact on the socio-economic impact of local communities. Members of the Jembaran Forest Farmers Group, Notog Village, have the initiative to cultivate Tetragonula biroi, but most of the members do not understand the mechanisms of bee cultivation, especially the availability of flowering vegetation that produces nectar and pollen as a food source and produces resin as a building material for nests. Based on these problems, this community service activity aims to introduce types of flowering vegetation which play a role in supporting the cultivation of T. biroi which can also increase land productivity, as well as mitigate critical land. This vegetation includes Dombeya sp and Xanthostemon sp, both of which are flowering vegetation and can play a role in increasing land productivity, increasing water penetration into the soil, so as to prevent flooding. This service activity method is carried out in three stages, namely 1). Socialization and discussion about the types of flowering vegetation that support the cultivation of T. biroi, 2). Practice planting vegetation as a demonstration plot which is carried out directly, 3) monitoring and evaluation to determine the level of change in participants' mindset with indicators of increasing the amount of flowering vegetation which also acts as a means of mitigating flood disasters and decreasing soil fertility. The results of the activity showed an increase in the participants' knowledge and understanding of the material presented
ANALYSIS OF THE DECLINE IN OUTPATIENT VISITS TO THE OB-GYN CLINIC AT PANTI WALUYA HOSPITAL MALANG Lionardy, Chandra; Setya Wardani, Diadjeng; setiawati, Lisa
Journal of Community Health and Preventive Medicine Vol. 5 No. Issue Supplement 1 (2025): JOCHAPM Vol. 5, Issue Supplement 1, March 2025
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Maternal and newborn health is a key indicator of societal well-being. Mothers’ awareness of the importance of antenatal care at obstetrics and gynecology (ob-gyn) services plays a crucial role in ensuring maternal health during pregnancy, childbirth, and the postpartum period. Such awareness indirectly contributes to increased patient visits. This study aims to analyze the causes of the low number of outpatient visits to the ob-gyn clinic, which may serve as a basis for future hospital strategies. A qualitative case study approach was employed, utilizing unstructured interviews and brainstorming sessions for data collection. Root cause analysis was conducted using a fishbone (Ishikawa) diagram, followed by literature review and further discussions to develop potential solutions. The findings reveal that the decline in outpatient visits to the ob-gyn clinic at a private hospital is attributed to the absence of a structured marketing plan and the suboptimal promotion of ob-gyn priority services on social media. The hospital’s strategies to increase clinic visits include regularly promoting hospital facilities, ensuring accessible information about available services, highlighting ob-gyn priority services, and establishing partnerships with primary healthcare facilities. Promoting ob-gyn priority services through social media and within the hospital environment is expected to increase patient visits, ultimately contributing to the hospital’s revenue growth.
PATIENT SATISFACTION WITH FOOD SERVICE BY HOSPITAL NUTRITION UNIT: A STUDY IN A PRIVATE HOSPITAL Kristianingsih, Rey; Wardani, Diadjeng Setya; Setiawati, Lisa
Journal of Community Health and Preventive Medicine Vol. 5 No. Issue Supplement 1 (2025): JOCHAPM Vol. 5, Issue Supplement 1, March 2025
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Food service by the nutrition unit to patients in hospitals is a complex service and requires special attention. Nutrition and diet that enter the patient's body are one of the supports for the recovery of the patient's health. However, plate waste, which is an indicator of patient satisfaction in food service by the nutrition unit, in case hospitals shows a fairly high figure. This study aims to find out the factors that cause food complaints from patients in the nutrition unit and observe what resources have been possessed by Panti Waluya Hospital in its potential to develop services. This research uses qualitative methods. The study was conducted using the Focus Group Discussion (FGD) method in each unit in the hospital and in-depth interviews with five inpatients to explore their satisfaction and expectations of food service in the hospital. The results of the interviews were then transcribed, and then thematic analysis was carried out. The results of the study showed that there were factors that caused patients to feel hesitant or dissatisfied with food service by the nutrition unit in the hospital, which included the factors of man, money, machine, and method. Through better education, it is hoped that it can increase patient satisfaction with food service by the nutrition unit by knowing the causative factors that cause patient dissatisfaction.
PEMANFAATAN BARANG BEKAS DALAM PEMBUATAN ALAT MUSIK TIUP: PENGABDIAN DI SMAN 1 SANGA-SANGA: Utilizing Used Goods in Making Wind Instruments: Community Service at SMAN 1 Sanga-Sanga Kiftiawati; Putra, Agus Kastama; Asanti, Chris; Pratiwi, Mardliya; Setiawati, Lisa
Jurnal Ruhui Rahayu: Jurnal Pengabdian Masyarakat Ilmu Humaniora Vol 1 No 1 (2022)
Publisher : Program Studi Sastra Indonesia Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/ruhuirahayu.v1i1.38

Abstract

Abstract: Garbage and used goods have become a serious problem in the world in the last fifty years. The largest group of waste producers are young people. Our community service activities start from the question, are there alternatives that can target the waste problem and young people? That's why our team's community service activities focus on the use of used goods for high school students. The purpose of this activity is to provide an alternative to the use of used goods into wind instruments. Community service activities were carried out at SMAN 1 Sanga-sanga, East Kalimantan in the form of a wind instrument making workshop. Based on the results of observations after the activity took place, students concluded that first, used goods can be used as interesting wind instruments; secondly, its manufacture is surprisingly easy to do; third, sound accuracy can be assisted with the Tuner application; fourth, high school students who are the subject of this community service activity understand that in creative hands, used goods can become useful goods; Fifth, students realize that the creation of wind instruments from used goods has economic value. A little creative touch in the form of paint or other ornaments, will make the musical instrument have an adequate selling value.  Keywords: waste; used goods; wind instruments; workshop; utilization of used goods.   Abstrak: Sampah dan barang bekas telah menjadi masalah yang serius di dunia dalam lima puluh tahun terakhir ini. Kelompok terbesar penghasil sampah adalah anak muda. Kegiatan pengabdian masyarakat yang kami lakukan berangkat dari pertanyaan, adakah alternatif yang dapat menyasar pada masalah sampah dan anak muda? Itu sebabnya, kegiatan pengabdian masyarakat tim kami berfokus pada pemanfaatan barang bekas pada pelajar SMA. Tujuan kegiatan ini adalah memberi alternatif pemanfaatan barang bekas menjadi alat musik tiup. Kegiatan pengabdian masyarakat dilaksanakan di SMAN 1 Sanga-sanga, Kalimantan Timur dalam bentuk lokakarya pembuatan alat musik tiup. Berdasarkan hasil observasi setelah kegiatan berlangsung, siswa menyimpulkan bahwa pertama, barang bekas bisa dimanfaatkan menjadi alat musik tiup yang menarik; kedua, pembuatannya ternyata mudah dilakukan; ketiga, akurasi bunyi dapat dibantu dengan aplikasi Tuner; keempat, siswa SMA yang menjadi subjek kegiatan pengmas ini memahami bahwa di tangan yang kreatif, barang bekas dapat menjadi barang yang bermanfaat; kelima, siswa menyadari bahwa kreasi alat musik tiup dari barang bekas memiliki nilai ekonomis. Sedikit sentuhan kreatif berupa cat atau ornamen lain, akan membuat alat musik tersebut memiliki nilai jual yang memadai. Kata kunci: sampah; barang bekas; alat musik tiup; lokakarya; pemanfaatan barang bekas.
OPTIMALISASI PROMOSI DESA BUDAYA SUNGAI BAWANG DENGAN PEMBUATAN VIDEO BERBASIS CERITA RAKYAT MENGGUNAKAN FILMORA: Promoting Sungai Bawang Cultural Village through Folklore-Based Videos Using Filmora Zamruddin, Mardliya Pratiwi; Mubarok, Ahmad; Sudirman, Eka Pratiwi; Yofi Irvan Vivian; Setiawati, Lisa; Gideon, John Wesley; Lina, Ester
Jurnal Ruhui Rahayu: Jurnal Pengabdian Masyarakat Ilmu Humaniora Vol 2 No 2 (2023)
Publisher : Program Studi Sastra Indonesia Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/ruhuirahayu.v2i2.97

Abstract

Abstract: Sungai Bawang Cultural Village organizes weekly Dayak Kenyah Tribe traditional dance performances. Many people, especially in East Kalimantan, only know the Pampang Cultural Village. Therefore, social media videos based on folklore must be optimized for promotional purposes. By altering and uploading videos to social media, the community, particularly members of the Pokdarwis of Sungai Bawang Cultural Village, have the capacity to promote their cultural performances independently. Thus, many people are able to learn about the Sungai Bawang Tourism Village performances. Experiments, lectures, discussions, and demonstrations are the methods applied. The method is carried out in three stages: (1) Downloading the Filmora application, (2) Providing an introduction to the section allocated for the Filmora application, and (3) Creating videos using Filmora. Sungai Bawang Cultural Village community members and Pokdarwis grew an interest in the project and successfully completed the video editing procedure through the use of the Filmora Application. This process also increases public consciousness regarding the significance of social media in promoting the performance video of Sungai Bawang Cultural Village to a broad audience. Keywords: Sungai Bawang Cultural Village, Optimization, Promotional Video, Filmora Application   Abstrak: Desa Budaya Sungai Bawang setiap minggunya menampilkan pertunjukan tari tradisi Suku Dayak Kenyah. Banyak masyarakat khususnya di Kalimantan Timur hanya mengenal Desa Budaya Pampang. Perlu adanya optimalisasi promosi melalui video berbasis cerita rakyat yang diunggah di media sosial. Masyarakat khususnya anggota Pokdarwis Desa Budaya Sungai Bawang mampu mandiri dalam mempromosikan pertunjukannya dengan cara mengedit video dan mengunggahnya di media sosial. Hal ini bertujuan agar banyak orang mengerti pertunjukan yang ada di Desa Wisata Sungai Bawang. Metode yang digunakan adalah ceramah, diskusi, demonstrasi, dan eksperimen. Metode yang digunakan diimplementasikan melalui 4 cara, yaitu: (1) Pengunduhan Aplikasi Filmora; (2) Pengenalan Bagian Pada Aplikasi Filmora; dan (3) Pembuatan video menggunakan Filmora. Masyarakat maupun anggota Pokdarwis Desa Budaya Sungai Bawang mulai tertarik dan mampu melakukan proses pengeditan video menggunakan Aplikasi Filmora. Proses ini memberi dampak yang lain yaitu kesadaran masyarakat akan pentingnya media sosial dalam promosi video pertunjukan Desa Budaya Sungai Bawang agar dikenal oleh banyak orang. Kata kunci: Desa Budaya Sungai Bawang, Optimalisasi, Video Promosi, Aplikasi Filmora  
Co-Authors Agus Kastama Putra Chris Asanti, Chris da Cruz, Marquita Soares B. Diana Retna Utarini Suci Rahayu, Diana Retna Utarini Suci Gideon, John Wesley Kiftiawati Kristianingsih, Rey Lilik Kartika Sari, Lilik Kartika Lina, Ester Lionardy, Chandra Mubarok, Ahmad Pratiwi, Mardliya Setya Wardani, Diadjeng Sudirman, Eka Pratiwi Wardani, Diadjeng Setya Widhiono MZ, Imam Yofi Irvan Vivian Zamruddin, Mardliya Pratiwi